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G3 G3 –– Georgian Governmental GatewayGeorgian Governmental Gateway

Irakli GvenetadzeIrakli GvenetadzeICEGOV2011, 2626--28 September, 2011128 September, 20111Tallinn, EstoniaTallinn, Estonia

• Elaboration of the respective standards of

promotion of informational technologies

(systems) development and coordination and

implementation of joint state policy.

• Establishment of joint system of electronic

message exchange and increase of governance

efficiency with informational technologies

(systems).

• Elaboration of informational technologies

(systems) and informational security policy

and promotion of its implementation.

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Reform

Efficiency

Time Cost Availability

Transparency

Accountability

Best method of problem solution

INFORMATIONAL TECHNOLOGIES

• Property registration, E-abstract,• Business Registry

• Civil Registry

• eID and e-signature • Biometrical Passport

• E-filing system in the Ministry of Finance of Georgia- 90 % of taxpayers are actively using

this system;

• Automation of tax and customs systems (the process

is ongoing as reforms taking place in this

direction require changes in business processes);

• Case management system of Tax dispute

resolution;• Central data storage and reporting system;

• Electronic Treasury project. e-Treasury• Cash register management automation project-planned

for next year;

• Electronic system for writing

out VAT invoices;• Automation of the Ministry of Internal Affairs;

• Case management program for Ombudsman;

• Computerization of schools. Schools are equipped with computers and by the end of the

this year all schools (2300) will be connected to

internet;

• Netboks for all Beginers????• Student Information System-ongoing;

• School National on-line exam• Automated case management system for court

system; project is decisive phase and system is

being introduced in offices

• Centralized criminal case management –is being

introduced;

• e-Procurement;

• e-Auction of the property under the state ownership;

• a-Auction of real estate of

Tbilisi City Hall;• Automation project of Enforcement Bureau

• a-Notary project;• Electronic directory system for state newspaper and

legislative base;

• Automation project of Social Subsidies Agency

• Real Time Gross Settlement System of National Bank

• Investment Management System of National Bank

• Core Banking System of National Bank

• Chancellery automation project is being implemented in all large ministries.

• Criminal case management system

And many others...

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Limited budget

Shortage of qualified

personnel

Infrastructural expenses

Incompatibility of data

Nonexistence of standards

Nonexistence of security

Services

Services

Services

Services

ServicesS

ervices

Servic

es

Services

Services

Services

Service

s

Services

Service

s

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Facilitation of service for the

population:

Information existing in the Public Registry should not be inquired.

“One window principle”

Inculcation of quality- and customer –oriented service in public and private sector

with integration of existing services.

“Silence is consent”

In case of non-response to the inquiry of a citizen in defined period of time, the issue is

considered as upheld.

Data Exchange Agency

Ministry of Justice

Ministry of Finance

Ministry of Education

Ministry of Health

Ministry of Internal Affairs

Other ministries

Business

Bank

Citizen

Request

Response

Request

Response

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Portal

Application

Integration

Registration

&

Enrolment

Transaction

&

Messaging

Communication to Receiving module

SOAP Web Services (SOAP)GovTalk

Auditlog

Receiving module

Submission()

Storages

Internal InformationSystem

DIS

Submission application (not a part of GG delivery)

Priority Services Notification engine

Au

dit

an

d

Mo

nit

ori

ng

Auditlog

Au

dit

an

d

Mo

nit

ori

ng

HTTP POST

Known facts

API

Web Interface

Admin Msgs

Submission logging

External

Applications

WSFederation

SQL Identity provider

e-Forms

Routing Services

e-Services Catalog

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Effective Distribution of Resources

Results Monitoring

Health Care and Social Secure

Health Care and Social Secure

Self-Government AgricultureAgriculture

Education

Receiving Information in Real TimeProper Planning

of State Budget

Proper Planning

of State Budget

System without

Duplicate

System without

Duplicate

Data Exchange Agency

Georgian Governmental Gateway

Joint document exchange system

Organization of electronic official correspondence distribution system

Citizen’s portal

TradeNet – establishment of joint trade-related service system

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E-Governance State SystemE-Governance State System

Property

Migration,

Registration

Demographic and

other Personal Data

Medical Service

Education

Social Condition

Unified Automatized

Statistical Data

Economic Activities

Data Automatized Processing

State

Forecast

State Development Planning and

Forecast

CITIZEN

Effective Public Policy

AVAILABILITY INTEGRITY CONFIDENTIALITY

false information

network jamming

intrusions

information stealing

system paralyzing

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Public sector + critical infrastructure

Secret information

Defense

Informational Security

Policy

Standards Inculcation Audit

Cyber Security

CERT Georgia

Network monitoring

Reaction to incidents

Accessibility test

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• 2006 – First drafts of the law on electronic documents

• 2007 – The law was adopted• 2008 – Technical regulations were

adopted• 2010 – CRA started ID project• 2011, 1st August – The first ID card was

issued

ContactContact

ContactlessContactless

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Proximity Card

Small Payments

Work ID Card

Loyalty Card

Student Card

Many other uses

Online Identification

Digital Signature

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From Home

From Office

From anywhere in the globe

No need physical

presence

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Transactional Cost Productivity

Environmental Cost

CorruptionCorruption

Citizen/Client

Satisfaction

Competitiveness

www.dea.gov.ge

www.e-government.gov.ge

www.cert.gov.ge

Thank You!