Group Members

Rana Muhammad Mudassar Akram 14-C-791

Zakria cheema 14-C-823

Hafiz Abdullah 14-C-812

Khizer Ali 14-C-810

Type of Communication

Downward Upward Diagonal/crosswise Vertical Horizontal

What is Communication?

Two-way process of reaching mutual understanding, in which participants not only exchange (encode-decode) information, news, ideas and feelings but also create and share meaning. In general, communication is a means of connecting people or places. In business, it is a key function of management--an organization cannot operate without communication between levels, departments and employees.

Basic Purpose of such communication

The basic purpose of designing such communication is to connect various sub-systems of organization and coordinating their functioning for achieving organizational goals. Such communication is official and part of formal organization which operates through formal relationship of superior and subordinate.

Downward communication Communication in the first place, flows downwards. That is why,

traditionally this direction has been highlighted or emphasized. It is based on the assumption that the people working at higher levels have the authority to communicate to the people working at lower levels

Limitations of Downward Communication

Distortion/Dilution Delay Filtering

Advantages

Organizational discipline Effective communication of goals Ease of delegation

Disadvantages

Distortion Slow feedback

Hafiz Abbdullah Munib

14-C-810- Upward communication

- Limitation of communication- Advantages of upward communication

- Disadvantages of upward communication

Upward communication

The function of upward communication is to send information, suggestions, complaints and grievances of the lower level workers to the managers above. It is, therefore, more participative in nature. It was not encouraged in the past, but modern managers encourage upwardcommunication.

Limitations of upward communication

Psychological Hierarchical

Advantages of upward communication

Development of plan Providing suggestions and opinions Providing constructive suggestion Promote harmony

Disadvantages of upward communication

Changes of information Unwillingness Indiscipline Lake of initiative Delay

Khizar Ali 14-C-812

- Diagonal or crosswise communication- Limitation of Diagonal or crosswise communication- Advantages of Diagonal or crosswise communication

- Disadvantages of Diagonal or crosswise communication

Diagonal or crosswise communication

Diagonal or crosswise communication takes place when people working at the same level interact with those working at a higher or lower-level of organizational hierarchy and across the boundaries of their reporting relationships.

Limitations

Fear of infringement Resistance to compliance Anarchy

Advantages of diagonal communication

Coordination Practicable Morale boosting

Rana Mudassar Akram 14-C-791

- Vertical communication and Horizontal communication and its.

- Advantages - Disadvantages

Vertical communicationVertical communication in an organization is communication that flows up and down through the organization's hierarchical structure, from the general workforce up through middle management and higher management and back down again. It is the opposite of horizontal communication

Advantages of vertical communication

Maintains good labor-management relations Maintains organizational discipline Explaining policies and plan Maintains chain of command

Disadvantages of vertical communication

Delay process Disturbing discipline Efficiency reduces Reduces relationships

Horizontal communicationHorizontal communication is the transmission of information

between people, divisions, departments or units within the same level of organizational hierarchy.

Advantages of horizontal communication

Informal and sweet relationship Departmental communication Group activities Linking with different areas of expertise

Disadvantages or limitations of Horizontal communication

Overloaded by information Wastage of time Positional problem Lack of understanding