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IF IT’S NOT SOCIAL, IT’S BROKEN Mark W. Smith @markdubya

#UMDSocial Keynote

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IF IT’S NOT SOCIAL, IT’S BROKEN

Mark W. Smith@markdubya

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FIRST:HELLO!

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A YEAR OF UNPRECEDENTED

GROWTH

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A NEW FOCUS ON NATIONAL

PRODUCTS

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LET’S TAKE SOME AIR OUT OF THE ROOM.

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SOCIAL ISN’T AS SPECIAL OR AS

INTERESTING AS SOME SAY IT IS

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YOUR SOCIAL TRAFFIC IS

MOBILE TRAFFIC

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“IF SOMETHING IS IMPORTANT, IT

WILL FIND ME.”

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IT’S OK TO FOCUS ON FACEBOOK

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THE STATE OF SOCIAL IN 2016

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SOURCE: MARY MEEKER’S INTERNET TRENDS 2016

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SOURCE: MARY MEEKER’S INTERNET TRENDS 2016

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SOURCE: MARY MEEKER’S INTERNET TRENDS 2016

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SOURCE: MARY MEEKER’S INTERNET TRENDS 2016

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SOURCE: MARY MEEKER’S INTERNET TRENDS 2016

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CREATING CONTENT THAT

DIES

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TENETS OF SOCIAL CONTENT

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IT’S DECLARATIVE

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It’s declarative

Before

• News organizations wrestle with whether to publish Charlie Hebdo cartoons after attack

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It’s declarative

Before

• News organizations wrestle with whether to publish Charlie Hebdo cartoons after attack

After

• Why some newspapers are choosing to publish Charlie Hebdo cartoons

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IT FIGURES SOMETHING

OUT

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It figures something

out

Before

• A scientific explanation of what makes Indian food so delicious

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It figures something

out

Before

• A scientific explanation of what makes Indian food so delicious

After

• Scientists have figured out what makes Indian food so delicious

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IT SURPRISES US

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It surprises us

Before

• Why blizzards make us go crazy for milk and bread

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It surprises us

Before

• Why blizzards make us go crazy for milk and bread

After

• Milk and bread are actually pretty terrible survival foods

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IT’S COMPREHENSIVE

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IT’SVISUAL

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IT DELIVERS ON ITS PROMISE

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IT TELLS US WHO WE ARE

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IT CREATES TENSION

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IT’S OF THE MOMENT

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HOW TO BUILD HEALTHY SOCIAL PLATFORMS

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FACEBOOK

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YOUR NEWS FEED IS

SCIENCE

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TWITTER

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THE RULE OF 5

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TWEET MORE THAN YOU THINK

YOU SHOULD

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USE TWITTER FOR FREE A/B

TESTING

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SNAPCHAT

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INSTAGRAM

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TRY NEW ONES

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OK, SO HOW DO I DO THIS?

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OWN EVERY OUNCE OF THAT

SOCIAL SHARE

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MOVE WITH INTENTION

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CREATE THE CURIOSITY GAP

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BUT BE CAREFUL …

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IT’S OK TO STEAL*

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IT’S OK TO STEAL*

* (BUT MAKE SURE YOU KNOW WHAT YOU’RE STEALING.)

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NO ONE CLICKS YOUR SHARE

BUTTONS

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THE RISE OF DARK SOCIAL

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DESIGNING A SOCIAL PROGRAM

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THINK ABOUT THE LIFE CYCLE

OF CONTENT

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SOMETIMES IT’S JUST ABOUT

BEING BIG

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HOW ELSE CAN YOU ENCOURAGE

SHARING?

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WATCH OUT FOR CONSTRUCTION

BARRELS!

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TRICKS YOU MAY NOT KNOW

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http://atmlb.com/2axddPj+

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FINDING YOUR CONTENT ON

TWITTER

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HOW YOU MOVE A BIG SHIP

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WORK WITH PEOPLE 1:1

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SHOW THEM THE NUMBERS

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"Metrics won’t be our only guide about how we go about our work – nor

should they be — but they will be one guide. We will have to pay attention.”

— Marty Baron, Executive Editor,

The Washington Post

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BE MINDFUL OF YOUR TIME

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CREATE A ROOM OF STUDENTS

OF THE WEB

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THANK YOU!

QUESTIONS?

Let’s connect: @markdubya