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User Understanding of Dublin Core Metadata in Digital Image Collections Kathleen Fear July 9, 2009

User Evaluation of Dublin Core Metadata in Image Collections

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This is a presentation I gave at the Archival Education and Research Institute at UCLA, July 9, 2009.

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Page 1: User Evaluation of Dublin Core Metadata in Image Collections

User Understanding of Dublin Core Metadata in Digital Image Collections

Kathleen FearJuly 9, 2009

Page 2: User Evaluation of Dublin Core Metadata in Image Collections

• Introduction

• Methodology

• Findings

• Discussion and Conclusions

Page 3: User Evaluation of Dublin Core Metadata in Image Collections

Is the Dublin Core metadata provided in a digital collection perceived to be useful?

Page 4: User Evaluation of Dublin Core Metadata in Image Collections

Introduction

Methodology Study population Methods: survey, focus group and

search testing

Findings

Discussion and Conclusions

Page 5: User Evaluation of Dublin Core Metadata in Image Collections

Methodology: Study population

• 78 subjects (72 undergraduates; 6 graduate students)

• 41 unique majors

• Recruited randomly in the undergraduate library; from SI110; and using Ex-Lab

Page 6: User Evaluation of Dublin Core Metadata in Image Collections

Two or three times a month A few times a week Almost every day0

10

20

30

40

50

60

70

80

Reported frequency of search engine use

Num

ber

of

Subje

cts

How often do you use Google or another search engine? (n=78)

“Almost every day”

(72)

Page 7: User Evaluation of Dublin Core Metadata in Image Collections

How often do you search for images using Google Images, Flickr or another service? (n=78)

Never A few times a year

Two or three times a month

A few times a week

Almost every day

0

5

10

15

20

25

30

35

40

Reported frequency of image searching

Num

ber

of

Subje

cts

“A few times a

week” (38)

Page 8: User Evaluation of Dublin Core Metadata in Image Collections

In the past year, how often did you use an online library catalog? (n=78)

Never A few times a year

Two or three times a month

A few times a week

Almost every day

0

5

10

15

20

25

30

35

40

Reported frequency of online library catalog use

Num

ber

of

Subje

cts

“A few times a

year” (37)

Page 9: User Evaluation of Dublin Core Metadata in Image Collections

Search Expertise (n=78)

It is

som

etim

es h

ard

for m

e to

find

wha

t I'm

look

ing

for

It is

occa

siona

lly h

ard

for m

e to

find

wha

t I’m

look

ing

for

It is

rare

ly h

ard

for m

e to

find

wha

t I’m

look

ing

for

It is

neve

r har

d fo

r me

to fi

nd w

hat I

’m lo

okin

g fo

r05

101520253035

Reported perceptions of ease in searching

Num

ber

of

Subje

cts

“It is rarely hard for me to find

what I’m looking for” (32)

Page 10: User Evaluation of Dublin Core Metadata in Image Collections

Survey (n=50)

What information do users think is useful?

How do they express that information?

Page 11: User Evaluation of Dublin Core Metadata in Image Collections

Methodology: Survey

• Task 1: What information is useful?

“Imagine you are searching for images to put in a PowerPoint for class…what information would be useful when deciding whether an image meets your criteria or not?”

Page 12: User Evaluation of Dublin Core Metadata in Image Collections

Methodology: Survey

• Task 2: Ranking DC elements

Definitely not

useful

Definitely useful

Contributor 1 2 3 4 5 I don’t know what this

means

Coverage 1 2 3 4 5 I don’t know what this means

Creator 1 2 3 4 5 I don’t know what this means

Date 1 2 3 4 5 I don’t know what this means

Page 13: User Evaluation of Dublin Core Metadata in Image Collections

Focus Groups (n=18)

What information do users think is useful and why?

How do they interpret the DC elements?

Page 14: User Evaluation of Dublin Core Metadata in Image Collections

Methodology: Focus group

• Task 1: What information is

useful?

• Discussion

• Task 2: Rating DC elements

• Task 3: Card sorting

• Task 4: Definitions

Page 15: User Evaluation of Dublin Core Metadata in Image Collections

Search Testing (n=10)

Do users behave in ways that align

with what they say?

What information do users find useful in an actual collection?

Page 16: User Evaluation of Dublin Core Metadata in Image Collections

Methodology: Search testing

• Environment: Claremont Colleges Digital Library

• Training task: Find a bullfighter and the date associated with the image

• Task: Find 5 images relating to ‘pioneer life’ in California at the end of the 19th century

• Reflection questions and exit interview

Page 17: User Evaluation of Dublin Core Metadata in Image Collections

Introduction

Methodology

Findings User reported ‘useful’ elements User understanding of Dublin

Core elements

Discussion and Conclusions

Page 18: User Evaluation of Dublin Core Metadata in Image Collections

Findings: User-reported

‘useful’ information

Page 19: User Evaluation of Dublin Core Metadata in Image Collections

Categories of useful information

1. information about the image gathered by looking at the image itself or a thumbnail

Page 20: User Evaluation of Dublin Core Metadata in Image Collections

Information about the image gathered from the image itself

ElementFrequenc

yComments

Content 61

“I would […] take a look at the large images/pictures to make sure this is the exact images/pix that I need.”

Look 38“Professional aesthetic (or comic aesthetic if desired)”

Page 21: User Evaluation of Dublin Core Metadata in Image Collections

Categories of useful information

2. information about the file and using the file gathered by reading textual information accompanying the image or the website as a whole

Page 22: User Evaluation of Dublin Core Metadata in Image Collections

Information about using the image gathered from text

Element Frequency Comments

Size 35“Size of image (high resolution)”

Functionality

18

“Ability to copy + paste image without distortion”“ability to save the picture in an easily accessible format”

Rights 9

“depending on the project I usually avoid pictures from personal sites / may be copyrighted”

Page 23: User Evaluation of Dublin Core Metadata in Image Collections

Categories of useful information

3. information about the image gathered by reading accompanying textual information

Page 24: User Evaluation of Dublin Core Metadata in Image Collections

Information about the image gathered from text

Element Frequency Comments

Publisher 19“website from where the image is from”

Description/

Subject14

“Textual descriptions”“Usually, I look in the description for similar words that I typed in.”

Title 3 “Artist’s title factors in”

Creator 2

“the photographer's reputation (National Geographic is better than my neighbor)”

Page 25: User Evaluation of Dublin Core Metadata in Image Collections

Categories of useful information

4. information about the image gathered from clues in the search or collection interfaces

Page 26: User Evaluation of Dublin Core Metadata in Image Collections

Information about the image gathered from collection interface

Element Frequency Comments

Relevance indicators

3

“if the image is shown in the first few pages of my search”“if there multiple images of the same picture on the results page, then that means it’s popular”

Page 27: User Evaluation of Dublin Core Metadata in Image Collections

Findings: User understanding of

Dublin Core elements

Page 28: User Evaluation of Dublin Core Metadata in Image Collections

Dublin Core Element RankingsFocus Group 1 Focus Group 2

More useful

subject descriptionrelation formatdescription subjectidentifier sourceformat date

Less useful

source titletitle publisherlanguage identifierpublisher coveragecoverage language

Page 29: User Evaluation of Dublin Core Metadata in Image Collections

Dublin Core Element RankingsFocus Group 1 Focus Group 2

More useful

subject descriptionrelation formatdescription subjectidentifier sourceformat date

Less useful

source titletitle publisherlanguage identifierpublisher coveragecoverage language

Page 30: User Evaluation of Dublin Core Metadata in Image Collections

Dublin Core Element RankingsFocus Group 1 Focus Group 2

More useful

subject descriptionrelation formatdescription subjectidentifier sourceformat date

Less useful

source titletitle publisherlanguage identifierpublisher coveragecoverage language

Page 31: User Evaluation of Dublin Core Metadata in Image Collections

Dublin Core Element RankingsFocus Group 1 Focus Group 2

More useful

subject descriptionrelation formatdescription subjectidentifier sourceformat date

Less useful

source titletitle publisherlanguage identifierpublisher coveragecoverage language

Page 32: User Evaluation of Dublin Core Metadata in Image Collections

Dublin Core Element RankingsFocus Group 1 Focus Group 2

More useful

subject descriptionrelation formatdescription subjectidentifier sourceformat date

Less useful

source titletitle publisherlanguage identifierpublisher coveragecoverage language

Page 33: User Evaluation of Dublin Core Metadata in Image Collections

Dublin Core Element RankingsFocus Group 1 Focus Group 2 Rating

Data

More useful

subject description subject

relation formatdescription

description subject typeidentifier source formatformat date relation

Less useful

source title identifiertitle publisher date

language identifiercontributor

publisher coverage creatorcoverage language publisher

Page 34: User Evaluation of Dublin Core Metadata in Image Collections

Dublin Core Element RankingsFocus Group 1 Focus Group 2 Rating

Data

More useful

subject description subject

relation formatdescription

description subject typeidentifier source formatformat date relation

Less useful

source title identifiertitle publisher date

language identifiercontributor

publisher coverage creatorcoverage language publisher

Χ2=0.3 p =0.8607

Page 35: User Evaluation of Dublin Core Metadata in Image Collections

Introduction

Literature review

Methodology

Findings

Discussion and Conclusions

Page 36: User Evaluation of Dublin Core Metadata in Image Collections

Description

Listed by survey and focus group participants as potentially useful?

Identified by search testing participants as useful?

YES

YES

Page 37: User Evaluation of Dublin Core Metadata in Image Collections

1. Subject2. Description3. Type4. Format5. Relation6. Source7. Title8. Language9. Coverage10. Rights11. Identifier12. Date13. Contributor14. Creator15. Publisher

More useful

Less useful

Page 38: User Evaluation of Dublin Core Metadata in Image Collections

Description

An account of the resource.

FG1: The caption underneath the picture, a thorough and in-depth

summary.

FG2: What it looks like, what's going on there.

Page 39: User Evaluation of Dublin Core Metadata in Image Collections

Publisher

Listed by survey and focus group participants as potentially useful?

Identified by search testing participants as useful?

YES

NO

Page 40: User Evaluation of Dublin Core Metadata in Image Collections

1. Subject2. Description3. Type4. Format5. Relation6. Source7. Title8. Language9. Coverage10. Rights11. Identifier12. Date13. Contributor14. Creator15.Publisher

More useful

Less useful

Page 41: User Evaluation of Dublin Core Metadata in Image Collections

Publisher

An entity responsible for making the resource available.

FG1: The rights-holder (the creator or whoever bought the image from the

creator).

FG2: The name of the publisher if it was a professional picture and was in

the newspaper, etc.

Page 42: User Evaluation of Dublin Core Metadata in Image Collections

Source

Listed by survey and focus group participants as potentially useful?

Identified by search testing participants as useful?

NO

NO

Page 43: User Evaluation of Dublin Core Metadata in Image Collections

1. Subject2. Description3. Type4. Format5. Relation6. Source7. Title8. Language9. Coverage10. Rights11. Identifier12. Date13. Contributor14. Creator15. Publisher

More useful

Less useful

Page 44: User Evaluation of Dublin Core Metadata in Image Collections

Source

A related resource from which the described resource is derived.

FG1: The website where the image came from.

FG2: Where the image is from, the website.

Page 45: User Evaluation of Dublin Core Metadata in Image Collections

Dublin Core Vocabulary

“It's just like really generic words...they're

nice words that everyone can just see and understand what's

coming next.”

Page 46: User Evaluation of Dublin Core Metadata in Image Collections

Relation

Listed by survey and focus group participants as potentially useful?

Identified by search testing participants as useful?

YES

NO

Page 47: User Evaluation of Dublin Core Metadata in Image Collections

1. Subject2. Description3. Type4. Format5. Relation6. Source7. Title8. Language9. Coverage10. Rights11. Identifier12. Date13. Contributor14. Creator15. Publisher

More useful

Less useful

Page 48: User Evaluation of Dublin Core Metadata in Image Collections

Relation

A related resource.

FG1: Relevance to your search terms.

FG2: How the image is relevant.

Page 49: User Evaluation of Dublin Core Metadata in Image Collections

But what about context?

“And relation, like, that would seem like how it relates to my search, but that's nothing to do with it actually.” (U01)

“… I don't really know what that means, I guess. Like, relation to what?” (U09).

“I don't really know what relation means, at least in this context” (U07)

“Relation, is that like related images? Because I was kind of looking for that.” (U05)

Page 50: User Evaluation of Dublin Core Metadata in Image Collections
Page 51: User Evaluation of Dublin Core Metadata in Image Collections

Conclusions

• Users are not blank slates

• Dublin Core provides useful information

• Dublin Core vocabulary can be misleading or incomprehensible

Page 52: User Evaluation of Dublin Core Metadata in Image Collections

Thank you!

• Questions?

• This work was supported by a Rackham Graduate Student Research Grant.

• Thank you to Beth Yakel and Soo Young Rieh for their advice, feedback and support!

Kathleen FearSchool of Information, University of [email protected]/~kfear