UX@iSchoolRichard J. Urban, Asst. ProfessorSchool of Information

College of Communication & InformationFlorida State University

rurban@fsu.edu

@musebrarian

Florida’s

Courtesy FSU Heritage Protocol

Connecting people, information, and technology.

BS in Information Technology

Information Technology Major

• prepares students for careers in design and development, networking and security, health informatics, IT project management, and social informatics.

Information, Communication, and Technology (ICT)

• prepares students to strategically apply and manage web-based and social media, and other digital and interactive technologies to support a variety of communication needs in areas such as public relations, news delivery, advertising, and social marketing.

MS in Information Technology• enables students to gain a solid foundation

in areas such as information architecture, information quality assurance, usability, IT governance, information systems management, IT project management, user experience design, IT documentation/technical writing and communication, distributed information systems, data management, and mobile information systems.

MS in Library & Information Science

• enables students to gain a solid foundation in areas such as general librarianship, information architecture & technology, information needs & services, youth information needs & services, as well as design an individualized program of study.

Also…

• Undergraduate minor• 5-year BS>MS Bridge

Program• Specialist Degrees

(Post-MLIS/IT)• JD/MS Joint Program• Ph.D. in Information

Studies

• Certificates– Health Information

Technology– Information

Architecture– Leadership &

Management– Reference Services– Youth Services

IDEA Scholarships for Spring 2016 Available For

Web Developer & Administrator Computer Systems Security Analyst Health Informaticist Digital Youth Specialist

Innovation, Digital fluency, Entrepreneurship & Advocacy (IDEA) Program

1-year intensive on-campus Masters cohort

My research

Digital Cultural Heritage•Digitization

•Digital repositories•Large-scale aggregations

Human-computer Interaction

•Digital repository interfaces

•Collection understanding

Knowledge Organization & Representation

•Metadata•Linked Data

•Semantic Web

UX Design

Usability Analysis

Information Architecture

Information Organization

Digital Libraries

Museum Informatics

Me.

Information Architecture

• Content audits• Developing content taxonomies• Designing user-focused

navigation• Content metadata• User research

– Log analysis/content analytics– Personas/Scenarios– Card sorting

Content Strategy

• Log analysis• SEO• Content inventories• Writing for the web.• Editing/Workflow, etc.• Social media

Usability Engineering

• Heuristic analysis• Task analysis• User research

– Qualitative User studies– “Think aloud” protocol studies– Remote testing– Field testing/mobile

Design (heavy on the Interface)

• Interface design for usability/IA– Wireframing– Prototyping– Using pattern libraries

• Design Thinking/Iterative Design

• Understanding development methods– Waterfall/Agile/Lean

Research

• How can I teach students to develop new and innovative approaches to doing HCI/UX research?

Advocating for UX

• Understanding UX ROI• Where does various parts of

UX fit into a design lifecycle.• How to advocate for UX within

organizations.

Let’s make this a conversation.

What

competencies

and skills do

you want to see

from FSU

students?

Let’s make this a conversation.

How can we provide

more hands-on

opportunities for

students to learn

UX?

• Richard J. Urban254 Louis Shores BuildingSchool of InformationFlorida State University– rurban@fsu.edu– @musebrarian– http://chi.cci.fsu.edu