PRESENTED BY

POONAM.R.JAMAKHANDI.

SIET,BIJAPUR KARNATAKA.

MBA I SEM.

1

AGENDAVerbal Communication.

Need for verbal communication.

Objectives of verbal communication.

Characteristics of verbal communication.

Barriers of verbal communication.

Benefits of verbal communication.

Limitations of verbal communication.

2

VERBAL COMMUNICATION.

An act of conveying messages,

ideas, or feelings through the use of

mouth.

Main way of communicating face-

to-face.

3

INTERVIEW A FACE TO FACE VERBAL

COMMUNICATION

4

TELEPHONY OR

VIDEOCHAT A FORM OF

VERBAL COMMUNICATION.

5

NEED FOR VERBAL

COMMUNICATION

Helps in problem solving.

Resolve conflict.

Influence people to work together.

Develop listening skills.

An effective negotiator.

6

OBJECTIVES OF VERBAL

COMMUNICATION.

To Inform.

To Educate.

To Convince

To Persuade.

To Lead to Action

7

CHARACTERISTICS.

Consider the objective.

Think about the interest level of the

receiver.

Be sincere .

Use simple language and familiar

words.

8

CHARACTERISTICS CONTD..

Be brief and precise.

Avoid vagueness.

Be polite.

Allow time to respond.

9

BARRIERS OF VERBAL

COMMUNICATION.

Status.

Halo effects.

Complexes .

Poor retention.

Abstracting.

Slant.

Language barrier.10

BENEFITS OF VERBAL

COMMUNICATION.

Speed.

Immediate feedback.

Economical.

Synergy and Mutual creativity.

Secrecy.

Personal touch.

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BENEFITS CONTD…

Suitable for emergency.

Harmonious relations.

12

LIMITATIONS OF VERBAL

COMMUNICATION.

Lack of evidence.

Lengthy messages.

Costly.

Noise.

Speakers ineffectiveness.

Attitudinal problem.

13

THANK YOU

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