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© 2011 Mary M. Chandler, PhD – all rights reserved
OVERVIEW & AGENDA
Thinking about your own thinking
How do you solve a problem?Jot down your strategy in three minutes.
MENTAL COMPLEXITY….AND THE LEADER IN YOU
Adult mental development
Description of adult plateaus
Levels of complexity among adults
Mental Complexity and Technical v. Adaptive Challenges
• What is…
• A Technical Challenge?
• An Adaptive Challenge?
TECHNICAL CHALLENGES
Heifetz says:
It is often a quick fixSolutions are routineRestores balance and corrects problemsAssociated with managing situations
ADAPTIVE CHALLENGES
Mobilizes people into actionChanges minds – thinkingAsks questions – not provides answersDiagnosis the conditionsChallenges norms or allows them to be challengedGenerates conflictDoes not restore equilibriumSets stage to adjust to new challenges
Associated with leadership – (“go forth, and die”)
Distributive Responsibility
Defines the problem accurately
Examines the values and beliefs from a diverse point of view
Hold self and others responsible for a solution
Changes the behavior of a group to become adapted to the new challenges
How does it look in action?
Function Technical Adaptive
Direction Provides a solution Identifies the challenge, provides a diagnosis, asks questions about solutions
Protection Protects from external threats
Discloses external threats
Role Orientation Orients current roles Disorients current roles, resists pressure to orient people into new roles too quickly
Controlling Conflict Restores order Exposes conflict; lets it emerge
Norm Maintenance Maintains norms Challenges norms; allows them to be challenged
How to distribute responsibility?
• Who are the primary stakeholders and how might they need to change their ways?
• What expectations do they have of their leaders?
• How can the leader reshape those expectations to include them in the solutions?
Most useful definition of leadership
...an activity – of an individual from any walk of life mobilizing people to do something (useful)…