University ofNew Mexico

University LibrariesStudent Training

Reference

MAGIC

• Map & Geographic Information Center• Maps, atlases, globes• Centennial Science and Engineering Library

Lobovault

• LoboVault is UNM's Institutional Repository. It hosts scholarly publications from UNM faculty, graduate student theses and dissertations, UNM administrative records, and more.

Center for Southwest Research

• The Center for Southwest Research and Special Collections (CSWR) specializes in interdisciplinary subjects relating to New Mexico, the Southwestern U.S., Mexico and Latin America, as well as rare materials from around the world. Our strengths include Native American, Chicano/Hispano, Latin American, Spanish Colonial, and environmental history, plus a wide range of locally published and archival materials documenting the region.

Government Documents

• Databases by type: government information• Microform materials• Zimmerman Basement

HSLIC & Law

• North Campus libraries dedicated to their individual graduate programs

eBooks

• eBooks come in a variety of formats from a variety of vendors!• Adobe Digital Editions, Books 24x7, EBL, ebrary, Ebsco, etc.

• Many of them require the member to create a free account.

• The eBook libguide is very useful when helping a member!• There can be limits on amount of an ebook that can be

downloaded• Problems with links to an ebook can occur.

Library Homepage

library.unm.edu

Types of Sources

• Primary Sources

• Secondary Sources

• Scholarly Articles/ Peer-reviewed/ Academic Sources

The Reference Interview

• Be Approachable• Eye contact and friendliness goes a long way!

• Clarify the question • Ask specifics and listen to the response

• Search for the solution• Explain how to find the relevant resources if you

feel that you can help find the resources.• Empower the customer to conduct independent

research.

• Follow up

• Make Referrals!

Referrals

• The 5 minute rule

• Specialized Resources (rare books, archives, etc.)

• Discipline-specific questions

• Type of project (undergrad paper or Master’s Thesis?)