Writing MemosContent &Document Design

USE MEMOS…• For information too detailed or

complicated for simple email.• For confidential/sensitive information.

Memo Content

State purpose of memo first, and be direct:

• The purpose of this memo is…• This memo [does X]…(provides requested

information, provides recommendations, outlines a problem, etc.)

• In response to your request, this memo [does X].

Introduction

• Fulfills the purpose stated in the intro.• Write it using the principles of effective professional

style.• If it’s long, break it up with subheadings.

Body of Memo

Conclusion• Summarize takeaway/most important information.• Reiterate the recommendation, change, or

information stated in introduction.• Indicate to whom comments/questions should be

directed.

Memo Design

conventional memo headings

block paragraph format…good use of white space

clear indicator of type of document

Conventional visual format of memos.

The problem with memo templates…