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Communications Service Provider
(CSP) industry
-an overview
4th April 2016
By Eng. Anuradha Udunuwara,
BSc.Eng(Peradeniya), CEng(SL), MIE(SL), MEF-CECP, ITILv3, SMIEEE(USA), SMIEEE-CS(USA), MIET(UK), MBCS(UK), MCS(SL), MSLAAS (SL)
Engineer – Sri Lanka Telecom
Guest Lecturer - Faculty of Engineering, University of Peradeniya
Faculty / Trainer – Commonwealth Telecommunications Organization, UK
2016. Anuradha Udunuwara 1
Agenda
• Who is a CSP?
• Eco-system
• Sri Lankan context
• Evolution and trends
2016. Anuradha Udunuwara 2
Categorization
• Public
• Private
• Telecom (TSP)
• Internet (ISP)
• Cable
• Satellite
• Managed Services
2016. Anuradha Udunuwara 4
Telecommunication Service
Provider
Landline
• Local Exchange Carrier
(LEC)
– Incumbent LEC (ILEC)
• Ex: SLT
– Competitive LEC (CLEC)
Wireless
• Mobile operator/wireless
provider
– MNO
– MVNO
2016. Anuradha Udunuwara 5
TSP
• Telephone company
• Telco
• Telephone service provider
• Telecommunications operator
2016. Anuradha Udunuwara 6
Eco-System
2016. Anuradha Udunuwara 8
CSPs
Customers
Regulators
Equipment manufacturers
SDOs
Content providers
……..
Services
• Information
– Ex: Access to Internet
• Communication
– Ex: Voice, video
• Entertainment & media
– Ex: TV
2016. Anuradha Udunuwara 10
Telecommunications Regulatory
Commission of Sri Lanka (TRCSL)
• National regulatory agency for telecommunications in Sri Lanka
• Promote sustained development in the telecommunication industry by – shaping the regulatory process
– protecting public interest
– being responsive to challenges in an increasingly competitive market
• Ensure that competition in the market is – Open
– Fair
– effective
2016. Anuradha Udunuwara 12
Licenses issued
Sep 2012 Sep 2013 Mar 2014 Dec 2015
Fixed Access Telephone service 3 3 3 3
Cellular Mobile phones 5 5 5 5
Data Communications (Facility
based) 6 6 6 4
Data Communications (Non-facility
based) & ISP’s 9 9 9 9
Trunk Mobile Radio 1 1 1 1
Leased Circuit Providers 1 1 1 1
Licensed Payphone Service
Providers 1 1 1 1
External Gateway Operators 32 10 10 7
Direct-to-Home Satellite
Broadcasting Service 2 3 3 3
Cable TV Distribution Network 2 4 4 3
Sub Total 62 43 43 38
2016. Anuradha Udunuwara 13 Source: December 2015 statistics, TRCSL
Sri Lanka subscriber base
Sep 2013 March 2014 December 2015
Total number of Fixed phones 2,732,423 2,695,636 2,601,196
Teledensity (Fixed Phones
per 100 inhabitants) 13.34 13.2 12.4
Number of Cellular Mobile
Subscribers 20,234,698 21,394,262 24,384,544 (90 days)
Mobile Subscription per 100
people 98.78 104.4 116.7
Internet & Email Subscribers
- Fixed 437,725 539,631
670,016* (BB)
12,496* (NB)
Internet & Email Subscribers
(Mobile ) 1,037,901
1,777,955(BB) 3,408,408**
2,987,899(NB)
Number of Public Pay Phone
Booths 6,781 6,284 5,809*
2016. Anuradha Udunuwara 14
* Provisional
** Definition has been changes
Source: TRCSL
~7%
>100
%
~11
%
2016. Anuradha Udunuwara 15
0
5,00,000
10,00,000
15,00,000
20,00,000
25,00,000
30,00,000
35,00,000
40,00,000
1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015Dec
Fixed Access Subscribers 1990 - 2015 Dec
Subscribers
Source: December 2015 statistics, TRCSL
2016. Anuradha Udunuwara 16
0
5000000
10000000
15000000
20000000
25000000
30000000
1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
Dec
Subscribers
Source: December 2015 statistics, TRCSL
2016. Anuradha Udunuwara 17
0
5,00,000
10,00,000
15,00,000
20,00,000
25,00,000
30,00,000
35,00,000
40,00,000
1996
1997
1998
1999
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
Dec
I & E-mail Mobile BB
Source: December 2015 statistics, TRCSL
Year Fixed Mobile BB 1996 2,504
1997 10,195
1998 18,984
1999 25,535
2000 40,497
2001 61,532
2002 73,468
2003 85,500
2004 93,444
2005 115,000
2006 130,000
2007 202,348
2008 234,000
2009 249,756 91,359
2010 302,000 200,000
2011 359,000 485,000
2012 423,194 942,461
2013 507,845 1,664,003
2014 606,100 2,790,195
2015 Dec 682,512 3,408,408
2016. Anuradha Udunuwara 18
Source: December 2015 statistics, TRCSL
Employment Opportunities in
Telecommunication Sector (SL) Category of
Service 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008
2009 2010 2011 2012 2013 2014 2015
June*
Fixed Access
Telephony –
SLT
8,793
8,648
8,802
9,126
8,681
8,411
7,303
7,211
7,295
7,172
7,033
6,983
6,557
6,297
6150
6,061
5905
5824
5,770
- WLL (Suntel
[+DBN+LBell) +
DDialog
Broadband?)
476
814
740
783
810
822
833
814
1,053
2,154
2,852
2,532
2,388
2275
1,995
1,524
1459
1407
1,397#
Cellular
425
552
852
1,016
1,124
1,063
1,699
2,207
2,360
3,525
4,985
5,716
4,969
4,595
4353
4,559
4744
4714
4,974
Radio Paging
190
185
148
108
57
30
32
21
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
DATA
Communication
285
318
337
337
437
277
285
285
242
275
275
275
275
275
275
275
275
275
275*
Public
Payphones
116
180
250
353
337
290
236
275
295
299
299
299
299
299
299
299
299
299
299*
Total
10,285
10,697
11,129
11,386
11,446
10,893
10,388
10,813
11,245
13,425
15,444
15,805
14,488
13,741
12,982
12,718
12,682
12,519
12,715
*
2016. Anuradha Udunuwara 19
*-Provisional
# - Lanka bell data not updated
Source: December 2015 statistics, TRCSL
Evolution
• Voice centric -> data centric
• Wired -> wireless
– Copper -> fiber
• Legacy -> NGN
– Verticals -> convergence
– TDM -> IP
2016. Anuradha Udunuwara 21
Mobile and Mobile Broadband
Subscribers Grow Faster than Fixed
Broadband
2016. Anuradha Udunuwara 22
Source: Infonetics Research, Mobile Backhaul Equipment and Services - Biannual Worldwide and Regional Market Size and Forecasts, September 2010
2016. Anuradha Udunuwara 23
Source: http://www.telecomasia.net/content/shape-and-offload-traffic-mind-your-combo?page=0%2C1
Trends
• Softwarization
– SDN
– NFV
• Cloud and virtualization
• M2M and IoT
• 5G
2016. Anuradha Udunuwara 24