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Prepared By: Mohammad Tomize Ameed Hashem Odai Assaf Adnan Amer
QUALITY OF MAINTENANCE
Introduction Definition & implementation Maintenance quality policies Maintenance quality objectives Required information Methodology (Seven Management tools) Notes & recommendations Conclusion & Results
Outlines
There is an important correlation between quality and maintenance.
maintenance management has become an essential part of quality systems.
It is an investment rather than cost.
Improving the quality of maintenance will lead to improved efficiency and effectiveness.
Maintaining perfect equipment to maintain perfect quality of products.
focus on the expansion of maintenance perspective through integrate it with other production programs.
Introduction
Quality of maintenance is define by Japanese Institute of Plant Maintenance ( JIPM) as: create the conditions that prevent and control defects in the processes and systems to get to the Zero defects stage.
Definition
Maintenance quality applied in two phases:
1) Phase I: Reactive reaction or Quality Control phase.
2) Phase 2 : the initiative or quality assurance stage. use of preventive, predictive and proactive
maintenance strategies.
detecting potential failures before they occur.
Implementation
the equipment should be free from defects and under quality control.
focus on prevention of upstream. focus on the entrance of the errors
prevention. Divides the defects into main groups effective application of quality assurance
agent
Maintenance quality policies
to preserve the value of the asset over time.
to run the operation the longest possible time without breakdowns.
keep the equipment maintained and fully functional at the time of customer request.
Reducing costs of maintenance.
Objectives
First : information for product
1) number of the defects and their impact on the product.
2) the amount of iterative combinatorial algorithms of defects in each stage of the measurement.
The required information
Second: Special operations information
1) operating conditions for each sub-process.
2) prepared for the situation or conditions for the implementation of sub-module & the situation or the circumstances that accompanied a defect.
Some justification for the application of Total quality management system, including comprehensive :-
1) Link between quality & productivity.2) Quality system is comprehensive in all areas.3) Global quality system, which is a feature of modern times.4) The feasibility of some prevailing administrative systems5) The success of the application of the system comprehensive quality in many educational institutions.
We found that there are many variables and
factors that affect the maintenance problem in our university, but we select the most common variables which are: doors, tables, lighting ,windows, chairs ,projectors, fans, central heating ,blackboard, internet, curtains, water taps ,wall paint ,fire alarm, computers in the labs ,and fire cabinets.
Methodology
Seven Management tools
AFFINITY DIAGRAMFinishing1) the doors 2) the windows 3) wall paint 4) Central heating
Furniture1) The tables
2) The chairs
3) blackboard
4) The Curtains
Services1) Internet
2) Water taps
3) Fire cabinets
4) Fire alarms
Electrical1) The lighting
2) The Fans
3) The projectors
4) Computers in the labs
Strategy
Objective
Category
Finishing
The doors
The windows
Wall paint
Repairing handles of the doors
Buy doors that have a high quality and suitable for use
Choosing appropriate site for the windows
Continuous fixing for the window’s frames
Chose the appropriate color
Central heating
Choosing long-lasting paint
Checking heating panels
Feeding the tank with fuel
TREE DIAGRAM
Strategy
Objective
Category
Furniture The chairs
Black board
Maintain the cleanliness and safety
of the tables
Get rid of damaged chairs
Buy the seats that do not cause pain to the
back
Put the board in the lighting place
The tables
The Curtains
Board renewal every year
Choosing curtains that has high quality and
wear resistance
Curtain’s Bridges maintenance to make
sure that curtain is fixed
Buying enough tables
Strategy
Objective
Category
Electrical The fans
The projectors
Buy high-lighting lamps and periodically checking
her work
Make sure to install the fans well
Put more than one fan in each room
Suitable place for the projectors
The lighting
Put sufficient number of lighting bulbs
Computers in the labs
Get rid of obsolete projectors
Improve the performance of the computers and download the latest
software
Strategy
Objective
Category
Services Water taps
Fire cabinets
Improve the speed and quality of Internet
Ascertain the validity of the water taps
Repairing of water taps that have been damaged
Provide each department with suitable fire cabinets
Internet
Increase the number of modems
Fire alarms
Verify the existence of the necessary materials and its
accessibility
Make sure of its work in a timely manner
Tagging the gathering place if the fire happens
Strategy contingency plan
Objective possible outcome
Category
Finishing
The doors
The windows
Wall paint
Repairing handles of the doors
Buy doors that have a high quality and suitable for use
Choosing appropriate site for the windows
Continuous fixing for the window’s frames
Chose the appropriate color
Central heating Choosing long-lasting paint
Checking heating panels
Feeding the tank with fuel
Expensive and there is no
enough money
Contracting with
workshops that provide cheap price
Reschedule budget
PROCESS DECISION PROGRAM CHART (PDPC):-
Strategy
Objective
Category
Possible outcome
Furniture
The chairs
Black board
Maintain the cleanliness and safety
of the tables
Get rid of damaged chairs
Buy the seats that do not cause pain to the
back
Put the board in the lighting place
The tables
Buying enough tables
The Curtains Board renewal every
year
Choosing curtains that has high quality and
wear resistance
Curtain’s Bridges maintenance to make
sure that curtain is fixed
The lighting place is not suitable for
the board
Redesign the room
Use artificial lighting
Strategy
Objective
Category
Possible outcome
Electrical
The fans
The projectors
Buy high-lighting lamps and periodically checking her
work
Make sure to install the fans well
Put more than one fan in each room
Suitable place for the projectors
The lighting
Put sufficient number of lighting bulbs
Computers in the labs
Get rid of obsolete projectors
Improve the performance of the computers and download
the latest software
There is no enough space
Put a fan with high efficiency
Make sure there is adequate ventilation for the room
Strategy
Objective
Category
Possible outcome
Services
Water taps
Fire cabinets
Improve the speed and quality of Internet
Ascertain the validity of the water taps
Repairing of water taps that have been damaged
Provide each department with suitable fire cabinets
Internet
Increase the number of modems
Fire alarms
Verify the existence of the necessary materials and its
accessibility
Make sure of its work in a timely manner
Tagging the gathering place if the fire happens
Hard to track each tap
Hiring more laborers
Build up system for
tracking
ActionObjective
Improved workers skills Improved management system Improved controls
The doors 3
3
2
The windows 3
3
2
Wall paint 2
3
2
Central heating 3
2
2
MATRIX DIAGRAM
KEY: 3 Strong relationship
2 Moderate relationship
1 Weak relationship
ActionObjective
Improved workers skills Improved management system
Improved controls
The tables 3 2 2
The chairs 3
2 2
Black board 1 3
2
The curtains 3
1 2
KEY: 3 Strong relationship 2 Moderate relationship 1 Weak relationship
ActionObjective
Improved workers skills Improved management system
Improved controls
The lighting
1
3
2
The Fans 1
3
2
The projectors
1
2
2
Computers in the labs
3
2
KEY: 3 Strong relationship 2 Moderate relationship 1 Weak relationship
ActionObjective
Improved workers skills Improved management system
Improved controls
Internet
3
3
Water taps
3
2
2
Fire cabinets
1
3
3
Fire alarms 1
3
3
KEY: 3 Strong relationship 2 Moderate relationship 1 Weak relationship
Furniture
Finishing
Electrical
Services
INTERRELATIONSHIP DIGRAPH
Category Weight Al- Najah university
Al- Najah university
Another university
Another university
Difference
Raw score Wtd. score Raw score Wtd. score Wtd. score
Finishing 0.2 6 1.2 7 1.4 +0.2
Furniture 0.3 9 2.7 8 2.4 -0.3
Electrical 0.2 8 1.6 8 1.6 0
Services 0.3 7 2.1 9 2.7 +0.6
Total 1.00 7.6 8.1
PRIORITIZATION MATRIX
ACTIVITY NETWORK DIAGRAM
Running the university projects and prepare the necessary reports.
Manages the maintenance operations projects and provide the requirements of all faculties.
Monitoring the quality control department.
Prepare annual plans for preventive maintenance.
Notes and Recommendations
Suggest ways to address some of the operational errors that may appear after use.
Mobilize the daily reports that prepared by management department.
Follow-up after maintenance problem and send a message for maintenance department to tell them that the problem has been solved.
Continuous check to make sure the presence of the necessary tools for the maintenance process.
Receipt the maintenance requests and do maintenance according to priorities.
Implementation of periodic inspection of all electrical equipment .
Create a method in which the student can submit Their complaints (zajel icon).
They must Provide technical staff for maintenance in every college, who are coached and ready to deal with any operational or software problem, and they must Coordinate between the construction, maintenance and management of security and safety to continue the work between maintenance engineers and safety staff in order to accelerate the reporting of any problems or incidents within the university framework,
Conclusion
and The university administration should pursue all complaints received through various communication channels to listen to students voted on the maintenance requirements.
The expected results from our project is:
Optimized organization and management. Improved accessibility to information and
data. Data sustainability. Enhanced data updating. Equipment traceability.
Results
Any Question ?
