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Social Media And Biggest Losers.

10 16-13 Social Media, Best & Worst

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Social MediaAnd Biggest Losers.

Standing out from the Crowd

Social practices that produce results

Horror stories of social media gone wrong

Online brand management

Effective interaction

Building advocates

Advertising

Consider who you are targeting

Is your ad social? Does it even need to be?

Branding vs. Advertising

Optimize for mobile and short attention spans

But I want more….

• More Page Likes

• More Comments

• More Shares

• New Users

• More Attendees

• Location

• Age

• Gender

• Interests

• Categories

• Connections

Make them an offer they can’t refuse

• Free, unless you promote it

• Only available on pages

with 100+ “Likes”

• Add a barcode to scan in

store

• Keep it simple

• Use great imaging

Gimme’ a Boost• On average your posts are only

seen by 16% of your “like’rs”

• 70% of consumers trust their

friends brand recommendations

• Average FB fan is worth $174

• Images must be <20% text

• Limit three days

• Potential to double reach for

small investment

You Can Lead a Horse to Water…

• Cross promotion

• Collaboration

• Directional Adoption

• Scripted Content

• Promotional Materials

• Standardization

What not to do…

Google Yourself

• Proactive, not reactive

• Be alert

• Manage your profiles

• Listen, learn, engage

• Deliver on your promises

Bottom Line Do not underestimate the power of strategy

Make sure everyone is on the same page,

literally

Put the proper resources in place for success

Compose guidelines, goals and

expectations

Evaluate, measure, and review

@NikkiSunstrumwww.fb.com/nikki.sunstrum