Phone Number: 773 739 3300

CHARLES K. GILLETTE

6815 S McClintock Dr Tempe, AZ 85283

Mailbox 2246

Résumé

OBJECTIVE

I can further my career and grow in the company.

To secure residence with a successful company

where:

professional courtesy is standard and creativity is nurtured

my skills, knowledge and experience will be used for the

growth of your company

WORK HISTORY

CH Robinson Logistics Company (Jan 2014-March 11th 2014)

Troubleshooting loads, data entry, customer care, 10-Key

Stericycle Customer Care Representative Chicago, IL (June

2013-Dec 28th 2013)

Taking messages for doctors and hospitals

Assisting customers with information

Chicago Tribune Circulation Services Rep Chicago, IL

Processing customer inquiries and complaints

Managing accounts for WSJ, USA Today, Financial Times, IBD

etc. including running reports & customer maintenance, routing

addresses and data entry.

Key Results-Maintaining accounts with these companies & attaining other publication

accounts due to superior service as well as attaining personal awards for the day to day work,

as well as initiating & working side projects to streamline account production

Ameritech Locates Center Locates Assistant Oak Lawn, IL Geological & Numerical Data Entry

CSR RepKey Results-Continued service for customers in "addition" to new customers for great

customer service in helping to locate & preserve power lines as well as up selling & products

& services.

WORK HISTORYStandard Bank & Trust Data Entry and 10-Key Bridgeview, IL

Data Entry/Maintenance for customer accounts

Mail sorting/ProcessingKey Results-Efficient processing of mail & account information.

Hewitt Associates CSA Certified Level 1 Associate Lincolnshire, IL Retirement Benefits/Health Care CSR

Tax Line/Pension Estimates TeamKey Results-Maintaining the companies HIGH level of quality customer service rating and

promotion from CSR of retirement/health care benefits to the tax line/pension estimates.

Columbia College Chicago, IL 1998-1999

EDUCATION

Morgan Park High School Chicago, IL Diploma 1996

Strong communication, organization and research skills

ABILITIES

Microsoft Suite (Word, Word Perfect, Excel, Access,

FrontPage, Outlook and PowerPoint)

Typing speed of 70+WPM

Highly dependable, punctual and efficient

Coca-Cola ad campaign idea

ACHIEVEMENTS

PUSH

TO

PLAY

AUDIO

Febreze Ad Campaign Idea

ACHIEVEMENTS

PUSH

TO

PLAY

AUDIO

Scope Ad Campaign Idea

ACHIEVEMENTS

PUSH

TO

PLAY

AUDIO

Los Angeles Music Award Winner 2009

ACHIEVEMENTS

ACHIEVEMENTSVarious Songs Licensed in The USA, UK, Canada and more

10 plus years in the customer service, data entry field, as

well as experience in Logistics.

ACHIEVEMENTS

Music/Ad Campaign Ideas Link http://chirb.it/xwrgFf

Additional Website http://www.ckgonline.net