PROGRAMME ASSURANCE QUESTIONNAIREName:

Department:

Project (inc project code):

Programme (inc programme code)

Organisation/Company:

Question

1 I can crisply articulate what my project will deliver RISK FALSE

2 I can accurately state what my project has spent so far RISK FALSE

3 I can accurately predict my forecast spend to complete RISK FALSE

4 I can prove when my project will deliver by RISK FALSE

5 I can guarantee my project will work RISK FALSE

6 I understand from my leadership what I need to do ORG

7 I understand how that fits into the overall picture ORG

8 ORG

9 ORG

10 I believe my contribution is valued ORG

11 I have respect from my manager and the leadership in the programme ORG

12 I am listened to as well as talked to ORG

13 I understand our current status and what is going on ORG

14 I know who I report to and where to go for my next task ORG

15 I know with whom to discuss pay/personal objectives/training ORG

16 I am measured to produce the right outcomes for the programme ORG

17 I believe the client understands what I am trying to deliver CLIENT

18 I believe the client knows what the value of what I'm trying to deliver is CLIENT

19 I believe our commercial relationship with the client drives the right behaviours in us CLIENT

20 I believe the client has clear requirements and understands completely what he wants CLIENT

21 PROCESS

22 I believe what we are delivering is technically achievable and has been done before RISK

23 I have a clear understanding of what my big issues are and a mechanism to resolving them PROCESS

24 I understand all the dependencies that affect my ability to deliver PROCESS

25 I understand all the projects and tasks that are dependent on my timely delivery PROCESS

26 There are mechanisms in place to measure the quality of what I deliver PROCESS

27 Regular quality reviews are undertaken for all my deliverables PROCESS

28 My schedule is realistic and achieveable RISK

29 The utilisation of resources in my project is closely monitored for costs/burnout ORG

30 The spend in my project is closely tracked by the programme PROCESS

I understand the programmes objectives, goals and timescales

I understand the importance of my contribution to the programme

I can provide complete traceability between an individual requirement, its design component and evidence it has been tested successfully

Strongly

Disa

gree

Disagr

ee

Neither A

gree nor D

isagr

ee

AgreeStr

ongly A

gree

31 The leadership regularly communicates with me ORG

32 I conduct regular cascades to my entire team ORG

33 My personal objectives are closely aligned with the objectives of the programme ORG

34 I am free to talk honestly and openly about the issues my project or the programme ORG

35 Politics doesn't feature significantly in the delivery of my project ORG

36 The scope of what my project is delivering rarely changes RISK

37 I have a team sufficiently sized and skilled to deliver my project on-time and to high quality RISK

38 I rarely leave the office before 8pm and regularly work weekends. ORG

39 I regularly keep the client updated on the status of my project and any issues therein CLIENT

40 RISK

41 I understand clearly who all of my stakeholders are and I am in regular contact with them CLIENT

42 The service levels my project has to deliver are clearly defined and agreed with the client CLIENT

43 RISK

44 I feel in control of all aspects of my project, including the architecture I am delivering to RISK

45 All the products and documentation I have to deliver have been clearly defined PROCESS

46 I have a good understanding of the major risks to my project and strategies in place to mitigate them RISK

47 Our project processes are well documented and rigorously followed PROCESS

48 My plans & issue logs are regularly reviewed and actions arising are followed up PROCESS

49 RISK

50 The client will be delighted with what I deliver CLIENT

51 I understand the business case and how my project contributes to it CLIENT

52 I am encouraged to report honestly my status and issues ORG

53 There are regular programme wide communications ORG

54 I have clear insight into how the end-users will be trained PROCESS

55 I know all the major steps to get my project implemented PROCESS

56 We regularly communicate our status accurately to the client CLIENT

57 I am using a rigorous and fair method to evaluate tools and technologies for my project PROCESS

58 I get the decisions I need from the leadership in a timely fashion PROCESS

59 Testing is at least double the build effort and elaped time RISK

60 There are sufficient environments to conduct all the phases of testing in parallel RISK

61 There is a test environment schedule and I understand where my project fits in RISK

62 Non-functional testing has been factored into my project plans RISK

63 I have a strong governance model for all third parties PROCESS

64 I regularly audit and assure my third parties are delivering on-time, to budget and high quality PROCESS

65 I have business change management as a core workstream in my project PROCESS

66 There is a strong and well-resourced programme management office assisting with my delivery PROCESS

67 Resources are idenfitied, approved and recruited in a timely fashion PROCESS

68 There is stability in the programme sponsorship and key stakeholders CLIENT

69 I know how much slippage is in my plan and I have stategies to mitigate the impact RISK

Any changes to my scope are rigorously impact assessed and the client is made aware of any costs/schedule impacts

All third parties delivering to my project are clear about their delivery and their contracts reflect my contract with the client

I can forsee no reason why my project should not deliver high-quality, on-time and in-budget outcomes.

70 I have sufficient financial and schedule contingency to deliver even if some major risks are realised RISK

71 I am empowered to take decisions impacting my project within well-defined constraints ORG

72 I know the critical path in my schedule RISK

73 My plan is relatively stable and doesn't suffer significant change RISK

74 I regularly meet all my milestones RISK

75 The error rate for the products that I deliver is low RISK

76 We are fixing defects that we find in a timely fashion and errors on re-test are rare RISK

77 The testing we are undertaking is comprehensive RISK

78 I put my plan together along with all the other project managers and we are very joined-up RISK

79 My project team are happy and well motivated ORG

80 I regularly review morale in my team ORG

81 ORG

82 My team understand the goals and objectives of the programme ORG

83 PROCESS

84 PROCESS

85 PROCESS

86 I am encouraged to be completely accurate and honest in my reporting of completed items PROCESS

87 I am clear how many users will be using the systems my project delivers and the volumetrics thereof CLIENT

88 I am fully supportive of the strategy to roll-out my project RISK

89 I get regular one-on-one time with the programme manager / leadership ORG

90 I believe we have a good relationship with the client (or business) CLIENT

91 PROCESS

92 RISK

93 I have been able to strongly influence the architecture of the solution RISK

94 I believe my views and contributions have been fully taken into account when designing the solution ORG

95 I believe I am fully accountable for the on-time, on-budget, high quality delivery of my project ORG

96 I have everything I need to help me to deliver successfully ORG

97 My objectives, rewards and bonuses are completely aligned to the successful delivery of my project ORG

98 The client clearly understands what I am delivering and when CLIENT

99 PROCESS

100 The client understands how much he will make from my project CLIENT

Any further comments you may wish to make

(c) Maddison Ward (UK) Limited, 2007. All rights reserved

My team are clear on their tasks and how those contribute to the overall project and programme delivery

There is a clear, fully documented design for all the products and components being delivered in my projectAll the products and components being delivered by my project adhere to the overall architecture for the programmeI always seek physical sign-off of documentation, products and deliverables before reporting them as complete

When building my plan, all tasks and activities were quality reviewed for time, resource estimates and dependenciesWe are not pioneering on my project. All technologies and methods are well proven and well understood

I have no concerns about any of the third-parties ability to deliver on-time and on-budget for my project

PROGRAMME ASSURANCE QUESTIONNAIRE0 0 0 0

Comments RISK ORG CLIENT PROCESS

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

Strongly

Disa

gree

Disagr

ee

Neither A

gree nor D

isagr

ee

AgreeStr

ongly A

gree

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

RISK ORG CLIENT PROCESS0

0.2

0.4

0.6

0.8

1

1.2

1.4

1.6

1.8

2

Scores

Row 2

CLIENT PROCESS

Row 2