ISO14001 TRAINING for Managers & Supervisor’s

ByMahendra K Shukla

Head : Human ResourcesSTEELCO GUJARAT LTD.

GIDC – Palej, District Bharuch

Why are we here?

• Get ready for SGL’s ISO14001 Compliance

• Provide managers/supervisors an overview of: ISO14001 Standard Environmental Management System

(EMS)• Define the Manager/Supervisor’s

responsibility for the EMS implementation and continuous improvement.

Why we need ISO14001?

• Minimize SGL’s Impact on the Environment

• Improve SGL’s Environmental Performance

• Reduce Operational Costs• Reduce Risk of GPCB / MoEF

enforcement• Customers Requirement

Why Do We Need EMS?

For its activities, SGL has to comply with the following Environmental Regulations :

• The Environmental Protection Act, 1986• The Air (Prevention & Control of Pollution) Act,

1981• The Water (Prevention & Control of Pollution) Act,

1974 • The Water (Cess)Act, 1977• The Hazardous Waste (Management, Handling

and Transboundary Movement) Rules2008• The Public Liability Insurance Act, 1991• The Chemical Accidents (Emergency Planning,

Preparedness & Response) Rules, 1996• The Noise Pollution (Regulation & Control) Rules,

2000

Manager/Supervisor’s Responsibility

• Know your Environmental Management System including the following : Environmental Policy Significant Aspects Procedures/Work Instructions

• Communicate to Employees• Training• Keep Records• Encourage Employee Involvement

6

Everyone Impacts the Environment

• General Trash/ Garbage

• Spent Oil / Grease/ Sludges

• Welding Fumes• Waste Paint &

Solvents• Fume / Smoke

Exhaust• Paint Spray

Emissions• Vehicle wash water

• Compressed Air use

• Electricity• Natural Gas / Fuels• Wastewater

Discharge• Storm Water runoff• Storage Tanks• Contaminated land

What is EHS Performance?

Metric Measurement Goal

Injuries/Illness Injuries Decrease

Near Miss Reports

Report Increase

Hazardous Waste

Metric Tons Decrease

Recycling Metric Tons Increase

Solid Waste to LF Metric Tons Decrease

Electrical Usage Kilowatts Decrease

Effluent (Waste Water)

Kilo Liters Decrease

Management Systems Magic

• 1st – Write down everything you do• 2nd – Keep track of everything you do• 3rd – Spend time checking up on your self• Lastly – sit around and talk about what your

doing

Improved EHS Performance

Continuous ImprovementP

erfo

rman

ce

Time

Continual Improvement

Assurance (quality/environment/health and

safety)

plan do

checkact

OVERVIEW OF ISO 14000

Overview of ISO 14000 Series Standards

• ISO 14001 & 14004 - EMS• ISO 14010 to 14015 - Environmental Auditing• ISO 14031 - Environmental Performance

Evaluation (EPE)• ISO 14021 - 25 - Environmental Labeling• ISO 14040 - 43 - Life Cycle Assessment (LCA)• ISO 14050 - Terms and Definitions• ISO 14060 - Environmental Aspects in Product

Standards

Origin of ISO 14001

Origin of ISO 14001 Environmental Management System

• ISO is a Geneva-based organization of over 120 countries

• ISO International Organization of Standards• ISO 9000 (Quality Management Systems)

was the first "Management Systems" standard and set the template for ISO 14000

• 1996 - Final International Standard - ISO 14001 and 14004 ( Original ISO 14001:1996 )

• Revision Finalized November 15, 2004• No new requirements – just provides

clarifications

Similarities between ISO 9001 and ISO 14001

ISO 9000 (TS 16949) ISO 14001 Quality Policy Environmental Policy

Organization Structure and Responsibility

Management Representative Management Representative Requirement under Structure and Responsibility

Training Training, Awareness and Competence

Document and Data Control Document Control

Quality System Procedures, Contract Review, Design Control, Purchasing, Process Control, Handling, Storage,

Packaging, Preservation and Delivery, Servicing

Operational Control

Inspection and Testing, Control of Inspection, Measuring and Test

Equipment

Monitoring and Measurement

Corrective and Preventive Action Non-Conformance and Corrective and Preventive Action

Control of Quality Records Records

Internal Quality Audits Environmental Management System Audits

Management Review Management Review

ISO 14001:2004 ELEMENTS

4.1 GENERAL REQUIREMENTS

4.2 ENVIRONMENTAL POLICY

4.3 PLANNING

4.4 IMPLEMENTATION AND OPERATION

4.5 CHECKING AND CORRECTIVE

ACTION

4.6 MANAGEMENT REVIEW

Environmental Management System Requirements

4.1 GENERAL REQUIREMENTS

4.2 ENVIRONMENTAL POLICY4.3 PLANNING

4.3.1Environmental Aspects

4.3.2 Legal and Other Requirements

4.3.3 Objectives, Targets, and Environmental Management Programs

4.4 IMPLEMENTATION AND OPERATION

4.4.1 Structure and Responsibility

4.4.2 Training, Awareness and Competence

4.4.3 Communications4.4.4 EMS

Documentation

4.4.5 Document Control4.4.6 Operational

Control4.4.7 Emergency

Preparedness4.5 CHECKING AND

CORRECTIVE ACTION4.5.1 Monitoring and

Measurement4.5.2 Evaluation of

Compliance4.5.3 Nonconformance,

Corrective and Preventive Action

4.5.3 Records4.5.4 EMS Audit4.6 MANAGEMENT REVIEW

a) Establish a Policy Appropriate to Activities / Products/Services

b) Commit to Continual Improvement and Prevention of Pollution

c) Commit to Legislative & Other Requirements

d) Set Framework for Objectives and Targets

e) Documented, Implemented, and Maintained

f) Communicate to All Stakeholders

g) Available to the Public

4.2 Environmental Policy

Environmental Policy Commitments

• Prevention of Pollution• Improve Continuously• Comply with Legal

Requirements

Always Remember “PIC”

Prevention of Pollution

Pollution Prevention = Controlling Significant Aspects

Exterior HousekeepingPreventing Spills

So yes, conserving electricity, fuel, steam and recycling wastewater and garbage is “Pollution Prevention”

4.3.1 Environmental Aspects/Impacts

4.3.2 Legislated and Other Requirements.

4.3.3 Objectives, Targets, and Environmental Management Programs (combine 4.3.3 & 4.3.4)

4.3 Planning (“PLAN”)

Activity / Aspect / Impact

An Environmental Aspect refers to an element of our activities, products or services which can have a beneficial or adverse impact on the environment (i.e., it is the cause of an impact such as an emission).

A Significant Impact refers to the change which takes place in the environment as a result of the aspect (i.e., it is the effect of an emission such as the contamination of water).

Significant Environmental Aspect

A significant environmental aspect is an environmental aspect that

has or can have a significant environmental impact…….

Key Question:

What would happen if you “lost control” of

the aspect?

Under normal operating conditions?

Under start-up conditions?Under emergency conditions?

Aspects/ Impacts

Determining Significance

Identify all Environmental

Aspects & Impacts

Evaluate for its

Significance

Significance Criteria

Minor Aspects

Keeping Records

Significant Aspect

Operational Control

(Control All)

Objectives & Target Setting

(Improve Some)

SGL’s Significant Aspects

• Electrical Usage• Natural Gas / Diesel Usage• Ground Water Usage• Oil / Lubricants Usage• Storm Water Run-off• Use of Metals, Chemicals & Acids

Who determined these ? We did!!

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Legal & Other Requirements

National (MoEF)

Requirements

State (GPCB) Requirements

Local Requirement

s

Industry Requirement

s

SGL Requirement

s

Objectives & Targets (Improvement Goals)

• Set Objectives and Targets to Prevent or Minimize the Impacts Quantifiable, Time-bound, Accountable Detailed Plan(s) to Accomplish Objectives &

Targets must be Developed• Incorporate into Plant Business Plan

Gives Environmental the Same Level of Visibility and Attention as Other Issues

Establish Overall "Objectives” for the Reduction or Elimination of Environmental Impacts - Increases Accountability

• Improve Business & Environmental Performance by Meeting Objectives.& Targets

Environmental Management Programs (Action Plans)

• Program For Achieving Objectives & Targets

• Every Objective & Target Must have a EMP

• EMP Must Include: Responsible Party Means to Achieve Objectives &

Targets Time-frame

• Update If There Are New or Modified Site Activities

SGLs Environmental Goals

• Reduce Energy Consumption (Natural Gas / Electricity/ Fuel Oil)

• Optimum Metal Consumption • Reduce Oil & Lubricants Usages• Reduce Acid / Alkali / Chemical

Usages • Reduce Water & Steam Usages• Reduce Housekeeping (Garbage)

Waste• Increase Wastewater Utilization

4.4.1 Define Roles, Responsibilities and Authorities

4.4.2 Identify Training Needs, Ensure Awareness and Assess Competence

4.4.3 Establish Procedures for Communicating with All Stakeholders

4.4.4 Establish and Maintain Procedures for Document Control

4.4.5 Establish Procedures for Document Control4.4.6 Establish Operational Control

Procedures4.4.7 Establish Procedures for Emergency

Response

4.4 Implementation & Operation (“DO”)

Environmental Management Representative

• Oversees the Day to Day Environmental Operations

• Coordinates Environmental Matters as Appropriate

• Champions EMS Implementation • Should Report Directly to Top

Management• At present Jt. GM (QAD) is EMR

• General Environmental Awareness Training

Covers EMS Policy, System, Environmental Aspects & General Environmental Awareness

All Employees (Required by ISO 14001) Integrate with Routine Meetings (Monthly Safety

Talks, Department Meetings) and Other Awareness Techniques

• Work Station / Operational Control Training

Required for All Significant Activities Aware of the Significant Impacts of Their Work

Activities and the Environmental Benefits of Improved Personal Performance

Key area for Managers/Supervisors

Trainings

• Regulatory - Mandated Functional Environmental Training Training You Should Already be Doing - Current

Requirement Training Required by Law Specific Employees Required by Their Job Assignment

to Have this Training • Emergency Plan Training

Training You Should Already by Doing - Current Requirement

Training Required by Corporate HR Plan All Employees (Some Employees May Require More

Detail Training)

Trainings….

• Internal Auditor Training Develops Skills Needed to Prepare For &

Conduct an Effective EMS Assessment One Time Training Requirement

• Contractor / Supplier Orientation EMS Fundamentals and Facility Environmental

Policy Selected Contractors Whose Work Could

Affect the Facility’s Environmental Performance

Key area for Managers/Supervisors

Trainings…

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System Documents

SYSTEMPROCEDURES

OPERATIONALPROCEDURES

WORKPRACTICES

POLICY

ASPECTS

OBJECTIVES. & TARGETS

PROGRAMS

ORGANIZATIONALCHART

ROLES &RESPONSIBILITIES

LEGAL REQUIREMENTS

TRAINING MATRIX

MASTER DOCUMENT

LIST

MASTER RECORDSLIST

4.4.6 Operational Control

• Required for all Significant Aspects (Activities)

• Procedure/Work Instruction Designed to “Control” the Activity

• All people involved in the activity need to be trained and this should be documented

SGL’s Operational Control

Significant Aspect Control

Energy Usage Procedure/EMP

Material (Metal / Oil/ Lubricants / Chemicals) Usage

Procedure/EMP

Waste Oil / Sludge Disposal

Procedure

Effluent (Waste Water) Procedure (Treatment System)

Recycling Waste Water Procedure

4.4.7 Emergency Preparedness

• All managers/supervisors need to know what to do in the event of an emergency Oil or Chemical Spill, Fire , Flooding, etc.

• Auditor will ask manager/supervisors and employees how they would respond to an emergency

Could be as simple as “I’d notify my manager and leave the area”

• Standard requires that Emergency Preparedness Plans be review after any incident

• Emergency Preparedness Plans need to be tested annually

4.5.1 Measurement - Maintain and Calibrate Monitoring Equipment

4.5.2 Evaluation of Compliance

4.5.3 Nonconformity, Corrective (CARs) & Preventative Actions (PARs)

4.5.4 Control of Environmental Records

4.5.5 Establish and Maintain Internal EMS Audits

4.5 Checking an Corrective Action (“CHECK”)

4.6 Management and Review (“ACT”)

• Establish Procedures for Senior Management Review of EMS

• Contemplate Changes to the System• Contemplate Actions to Effect Changes• Keep the System Relevant to Your Needs• Keep Minutes of Review Meetings

Implementation Process

• Step 1 – Implementation Planning• Step 2 - COMMUNICATE• Step 3 – Aspects / Impacts Evaluation• Step 4 – Draft Objectives and Targets, and EMP’s• Step 5 – Write Environmental Policy• Step 6 – Identify Training Needs and Develop

Training Plan• Step 7 – Write EMS Procedures and Operational

Control• Step 8– Implement Document Control• Step 9 – Internal Audits• Step 10 - Management Review• Step 11– Registration / Surveillance Audit

Prior to the Audit• Review Policy/PIC• Know Significant Aspects (especially in your

area)• Review Environmental Goals• Review Procedures/documentation• Let employees know about audit (Quiz

Employees)• Review information with employees During the Audit • Greet Auditors has they pass through plant• Answer questions directly and completely• Do not hide information

Now what do I do?

• Get to know your EMS Policy – Remember PIC Procedures Significant Aspects Improvement Goals (Environmental)

• Communicate Policy/PIC to all employees• Conduct General Awareness Training• Give employees overview of what to expect

for the Audit

Benefits of an EMS for SGL

THANKS