Radio HandbookInformation, Innovation and Technology Radio Services
Version 2.0
Serving the Natural Resource Ministries
RADIO SERVICE REQUESTS
http://nrsservicedesk.gov.bc.ca/
1-866-952-6801
IIT Radio Services Website[Repeater maps, operational handbook and more]
http://www2.gov.bc.ca/gov/content/governments/services-for-government/information-management-technology/provincial-
natural-resource-sector-radio-system
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ContentsSection I - Operations .......................................................5
Regulations and Emergency Communications ���������������������������������������������������� 5Federal Regulations ������������������������������������������������������������������������������������������������������������������������� 5Priority Of Communications ��������������������������������������������������������������������������������������������������������� 5Emergency Communications ������������������������������������������������������������������������������������������������������� 6Levels of Distress ������������������������������������������������������������������������������������������������������������������������������� 6Acknowledging or Receiving a Distress Message: ���������������������������������������������������������������� 7A Distress Message ��������������������������������������������������������������������������������������������������������������������������� 7Radio Silence �������������������������������������������������������������������������������������������������������������������������������������� 7
Basic Communication Standards ���������������������������������������������������������������������������� 8Order of Radio Dialog ��������������������������������������������������������������������������������������������������������������������� 8Radio Check - How do you read me? ����������������������������������������������������������������������������������������� 8Standard Phrases ������������������������������������������������������������������������������������������������������������������������������ 9Phonetic Alphabet ��������������������������������������������������������������������������������������������������������������������������� 9
Description of Radio Functions ����������������������������������������������������������������������������� 10Banks ���������������������������������������������������������������������������������������������������������������������������������������������������10Channels ��������������������������������������������������������������������������������������������������������������������������������������������10Tones ���������������������������������������������������������������������������������������������������������������������������������������������������10Push to Talk (PTT)����������������������������������������������������������������������������������������������������������������������������10Squelch �����������������������������������������������������������������������������������������������������������������������������������������������10Scan Function ����������������������������������������������������������������������������������������������������������������������������������11Scroll Up & Scroll Down ����������������������������������������������������������������������������������������������������������������11Transmit Power Setting (Handhelds Only) ����������������������������������������������������������������������������11Lock Function �����������������������������������������������������������������������������������������������������������������������������������11
Bank and Channel Definitions ������������������������������������������������������������������������������� 12NRM Simplex �����������������������������������������������������������������������������������������������������������������������������������12NRM Repeater ����������������������������������������������������������������������������������������������������������������������������������12Wildfire �����������������������������������������������������������������������������������������������������������������������������������������������13Road Channels ���������������������������������������������������������������������������������������������������������������������������������13LAD ������������������������������������������������������������������������������������������������������������������������������������������������������13PEP/SAR (Provincial Emergency Program/Search and Rescue) �������������������������������������14Load/Unload �������������������������������������������������������������������������������������������������������������������������������������14Resource Road ���������������������������������������������������������������������������������������������������������������������������������14Scratch Bank �������������������������������������������������������������������������������������������������������������������������������������14
Repeater System ������������������������������������������������������������������������������������������������������ 15Fire Center Boundaries �����������������������������������������������������������������������������������������������������������������15Repeater Clusters ����������������������������������������������������������������������������������������������������������������������������16Tones ���������������������������������������������������������������������������������������������������������������������������������������������������17
What is a tone and what does it do? ���������������������������������������������������������������������������������17Tone Inequality ��������������������������������������������������������������������������������������������������������������������������������18
Radio Coverage �������������������������������������������������������������������������������������������������������� 19Range �������������������������������������������������������������������������������������������������������������������������������������������������19
Logging Roads and Road Safety Channels ��������������������������������������������������������� 20Road Safety Procedure �����������������������������������������������������������������������������������������������������������������20Procedure during travel ���������������������������������������������������������������������������������������������������������������21Procedure when changing channels ���������������������������������������������������������������������������������������21Resource Road Channels �������������������������������������������������������������������������������������������������������������21
Resource Road Radio Channels Bulletin (ISED) �������������������������������������������������� 22NRM Repeater System - Steps to access �������������������������������������������������������������� 24
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Section II - Equipment ....................................................25Detailed Radio Buttons ������������������������������������������������������������������������������������������� 25
NX-210 Handheld ���������������������������������������������������������������������������������������������������������������������������25F3 Firestock Handheld ������������������������������������������������������������������������������������������������������������������26F30 Handheld �����������������������������������������������������������������������������������������������������������������������������������27F3261 Handheld ������������������������������������������������������������������������������������������������������������������������������28F3033 Handheld ������������������������������������������������������������������������������������������������������������������������������29TK-780 Mobile ����������������������������������������������������������������������������������������������������������������������������������30TK-7180 / NX-700 Mobile �������������������������������������������������������������������������������������������������������������31
Troubleshooting Questions ����������������������������������������������������������������������������������� 32Correct Settings: ������������������������������������������������������������������������������������������������������������������������������32Batteries: ��������������������������������������������������������������������������������������������������������������������������������������������32Antenna:���������������������������������������������������������������������������������������������������������������������������������������������32Accessories: ���������������������������������������������������������������������������������������������������������������������������������������32Geography: ���������������������������������������������������������������������������������������������������������������������������������������32
Service Requests ������������������������������������������������������������������������������������������������������ 33Adding Frequencies - Letters of Authority ����������������������������������������������������������������������������33Adding Users - Access to NRM Repeater system �����������������������������������������������������������������33How to access our Services? �������������������������������������������������������������������������������������������������������33
Website - http://nrsservicedesk.gov.bc.ca ....................................................33Email - nrsenquiries@gov�bc�ca �������������������������������������������������������������������������������������������33Phone - 1-866-952-6801 ��������������������������������������������������������������������������������������������������������33
Section III - Reference Materials ....................................34Call Sign Assignments ��������������������������������������������������������������������������������������������� 34
Fire Centres - Call Signs ����������������������������������������������������������������������������������������������������������������34Northern Interior Forest Region - Base Call Signs ���������������������������������������������������������������34Southern Interior Forest Region – Base Call Signs ��������������������������������������������������������������34Coast Forest Region – Base Call Signs �������������������������������������������������������������������������������������34
IIT Radio Group Representatives �������������������������������������������������������������������������� 35Mobile Frequencies ������������������������������������������������������������������������������������������������� 36Simplex Allocations ������������������������������������������������������������������������������������������������� 37
Section IV - Repeater Maps ............................................38Map Legend �������������������������������������������������������������������������������������������������������������� 39District Tones ������������������������������������������������������������������������������������������������������������ 39Coastal Fire Centre ��������������������������������������������������������������������������������������������������� 40Cariboo Fire Centre �������������������������������������������������������������������������������������������������� 42Kamloops Fire Centre ���������������������������������������������������������������������������������������������� 44Southeast Fire Centre���������������������������������������������������������������������������������������������� 46Prince George Fire Centre �������������������������������������������������������������������������������������� 48Northwest Fire Centre ��������������������������������������������������������������������������������������������� 50Fire Centre Phone Numbers ������������������������������������������������������������������� Back Cover
Section I - Operations
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Regulations and Emergency Communications
The following provides basic information for all persons utilizing the NRM Radio network� A working knowledge of this information must be maintained by all users of the radio network�
Federal Regulations
• You shall not deliberately cause harmful interference to another user�• Do not transmit signals not related to work or safety� Unless a
transmission is related to official business or safety it should be deemed Not-Relevant�
• You may not transmit a message (conversation) containing profane or obscene words or language (Employee Standards of Conduct Breech)�
• You may not divulge or use information you may overhear - other than from a public broadcast�
• Emergency transmissions have priority over all other communications
Priority Of Communications
Radio communications are vital to efficient and safe NR Ministries Aircraft, Marine and Ground field operations� When multiple users require the simultaneous use of the radio, the following priority for radio communication will apply:
Priority Type of Communication
1 Distress Calls• MAYDAY, PAN-PAN and SECURITY calls
• Aircraft and marine distress calls• Accident and medical emergencies
2 Safety Check-ins• Aircraft and vessel check-ins and position reports
• Regional, District, Call Centre and Branch staff safety check-ins and position reports
3 OperationalTraffic
• Wildfire Management initial fire reports and status updates (ground or aircraft)
• Air patrol aircraft and helicopter traffic; vessel updates• Regional, District, Call Centre and Branch operational
and routine traffic
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Emergency Communications
Distress, urgency and safety procedures have been established by the International Telecommunications Union� Emergency communications and procedures are standardized and understood world-wide� Use of emergency procedures in land communications is very rare�
A station in distress should make use of any means at its disposal to attract attention, to make known its position and obtain assistance�
Use the frequency you would normally use but if unable to establish communications, use ANY frequency at your disposal�
Levels of Distress
Each level is identified using the appropriate and internationally understood terminology: MAYDAY, PAN-PAN, or SECURITY� The distress term used indicates the degree of distress or urgency, and when transmitted is always repeated three times�
A distress communiqué when transmitted is immediately followed by ‘THIS IS’ then the distress station’s/person’s call sign and location or coordinates�
InternationalDistress Call Severity of Distress Call
1MAYDAYMAYDAYMAYDAY
• Personnel are threatened by grave and imminent danger and require immediate assistance�
• Personnel are aware of a camp, vehicle, ship, aircraft, etc� threatened by grave and imminent danger that requires
immediate assistance�
2PAN-PANPAN-PANPAN-PAN
• PAN-PAN is used only on the authority of command personnel� • Urgent messages concerning or advising of possible jeopardy
to life�• The urgency signal will be followed by a message giving details
of the situation�
3SECURITYSECURITYSECURITY
• Messages concerning safety of navigation, road alerts, or weather warnings�
• All stations hearing the safety signal must continue to monitor the frequency until satisfied that the safety transmission does
not affect them�
Section I - Operations
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Acknowledging or Receiving a Distress Message:
When acknowledging receipt of a distress message, the receiving station will: • Transmit “MAYDAY”�• The call sign of the station in distress three times�• The words “THIS IS” (give the call sign of the acknowledging station three
times)• The words “RECEIVED MAYDAY”
A Distress Message
Allow time for any nearby station to respond� If not acknowledged:• Immediately acknowledge the transmission;• Take all possible action to notify the appropriate rescue authorities; • Make notes of the transmission, (Include time and details)�
Radio Silence
The station in distress, or any station in the immediate vicinity, may impose silence on a particular station� This procedure is imposed if communication traffic is interfering with the distress transmission� Should radio silence be imposed during a distress situation, all traffic not associated with the distress transmission must cease immediately�
A request for radio silence is addressed to “ALL STATIONS” or to a particular station if it can be identified�
• The station in distress will use the expression “SILENCE MAYDAY” or “SEELONCE MAYDAY” – an internationally understood term�
• Other stations imposing silence during a distress situation will use the expression “SILENCE DISTRESS” or “SEELONCE DISTRESS”�
When a station is no longer in distress, the station which transmitted the distress signal and any station which relayed the distress message, will transmit an “ALL STATIONS” message advising that the distress traffic has ended� Procedure for canceling the distress message is:
• The word “MAYDAY” (Transmitted only once)• The words “ALL STATIONS” (Repeated three times)• The words “THIS IS” (call sign of the station transmitting)• The filing time of the original distress message�• The call sign of the ship, aircraft, vehicle, that had been in distress�• A short description of why the distress situation is being canceled�• The words “SILENCE FINISHED”• The word “OUT”
Section I - Operations
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Radio Check - How do you read me?
The purpose of a radio check is 2 fold:• To make sure your radio equipment is operating correctly - Perform
before going into the field• To give the user(s) an indication of the quality of the signal
When a station calls for a radio check it is recommended you use the standard rating out of 5 - or use “plain” language to describe the quality of the signal:
The efficient use of radio depends to a large extent on the method of speaking and on the articulation of the operator� As the distinctive sounds of consonants are liable to become blurred in the transmission of speech and as words of similar length containing the same vowel sounds are apt to sound alike, special care is necessary to ensure proper pronunciation�When using radio, the operator should speak all words plainly and clearly to prevent words from running together� Avoid any tendency to shout, to accent syllables, or to speak too rapidly�
Basic Communication Standards
Order of Radio Dialog
1� Key the radio and wait approximately 1 second 2� Speak closely to the microphone in this order:
Call sign of recipient “this is” Your call sign“fire center - this is - romeo, alpha, 1, 4”
3� Wait for the recipient to respond with:
Your call sign “this is” Call sign of recipient“romeo, alpha, 1, 4 - this is - fire center”
4� Converse as normal
Standard Alternate Standard (Plain Language)
5 out of 5 I hear you clearly; Proceed with your message
4 out of 5 I hear you fairly well; Speak clearly
3 out of 5 I hear you poorly; Speak slowly, clearly and annunciate your words
2 out of 5 I can only understand parts of your message; You may need to repeat things
1 out of 5 You are unreadable; Please try another channel or change locations
Section I - Operations
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Standard Phrases
Phonetic Alphabet
ACKNOWLEDGE Let me know that you understood this message�
AFFIRMATIVE YES, agree, permission granted�
CLEAR No further transmission from this station� Should be preceded by your call sign (i�e� ‘BRAVO FOUR CLEAR’)�
CORRECTION There is an error in the previous message� The correct version is��� (Provide corrected version)�
GO AHEAD Continue - proceed with your message�
NEGATIVE NO, permission not granted or NO I do not agree�
OVER My transmission is ended and I expect a response from you�
RADIO CHECK How clearly do you read me?
ROGER or COPY I have received and understand all of your last transmission�
ROGER - OUT I have received and understand all of your last transmission and I have no need to communicate further at this time�
SAY AGAIN Please re-transmit your last message�
STANDBY
I am busy for a moment� Please wait and listen to the radio until I can get back to you� If more than one person is
waiting it is a common practice to also use their name or call sign
STANDING BY I have received your message to wait and will wait silently until you get back to me�
‘CALL-SIGN’ – OUT My conversation has ended, no further response is expected�
A - Alpha B - Bravo C - Charlie D - Delta
E - Echo F - Foxtrot G - Golf H - Hotel
I - India J - Juliet K - Kilo L - Lima
M - Mike N - November O - Oscar P - Papa
Q - Quebec R - Romeo S - Sierra T - Tango
U - Uniform V - Victor W - Whiskey X - X-Ray
Y - Yankee Z - Zulu
Section I - Operations
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Description of Radio Functions
Banks
Banks are groups of similar channels pre-programmed by IIT Radio Services
Channel
A specific frequency used to communicate�
Tones
This sets the tone for both transmit and receive�
Transmitting: A sub-audible tone added to the transmission signal�
Receiving: Sets the required tone of the received signal that will unmute the radio’s speaker�
Push to Talk (PTT)
The term used to start transmitting to another user by pressing and holding the PTT button�
Squelch
This sets the required strength of the received signal that will unmute the radio’s speaker�
Low Setting: 0 for all radios Result: Unmute all signals (static unless a signal is being received)
Mid (default) Setting: 150 for F30 handheld 5 for all other radios Result: Unmute when there is a weak to normal signal
High Setting: 255 for F30 handheld 9 for all other radios Result: Unmute only when there is a strong signal
Section I - Operations
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Scan FunctionWARNING: Scanning will pause on a channel when receiving a signal� This can allow you to miss important transmissions on other channels�
The scan function allows you to actively search a user programmed groupof channels�
The user must select the channels to be scanned by using the Add/Delete Button to create a scan list - See Pg’s 25-31
• Only channels added to the scan list will be scanned• Some channels can not be added to the scan list (road channels)• Scanning will only work when there are 2 or more channels in the scan list• Some mobile (vehicle) radios will only scan when the mic is in the mic-
hook
Once the channels have been selected for scanning, initiate the scan by pressing the Start/Stop scan button - See Pg’s 25-31
• To stop the scan press the Start/Stop scan button again to return to normal operation
Scroll Up & Scroll Down
Default Screen - Scroll through the channels within a bankMenu Screens - Scroll through tones, squelch levels, scan groups�
Transmit Power Setting (Handhelds Only)
Press to toggle transmit power levels� The power levels are as follows
Low or Low1 Low2 High
F3(S) 2�0W N/A 5�0W
F30/F3161/F3261/ F3033 1�0W 2�0W 5�0W
NX-210 2�0W N/A 5�0W
Lock Function
Press and hold to lock keypad�Press and hold again to release the lock�
Section I - Operations
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Bank and Channel Definitions
NRM Simplex
Local communications only
All users on the same simplex channel, withincommunication range, will be able to hear you�
NRM Repeater
Repeater network Communicaions only
All users on the same repeater network will be able to hear you�
- DO NOT USE A TONE -
- TONE REQUIRED -
TONETONE
Dispatch
Repeater A
Repeater B Repeater C
User A
User A User B
Chan. Name1 Red2 Purple3 Green4 Pink5 Blue6 Orange7 Brown8 Yellow9 Gray
10 Black11 White12 Maroon 13 Lime 14 Navy
Chan. Name 1 Gold 2 Silver 3 Copper 4 Nickel 5 Bronze 6 Iron 7 Zinc
User B
Section I - Operations
13
Channel Name
1 LAD1
2 LAD2
3 LAD3
4 LAD4
Wildfire
These channels are used during the fire season� To enhance the repeater system, temporary fire repeaters are deployed near active fires to create radio coverage in “dead zones” or to seperate fire traffic from the network�
For tone selection on these channels consult the incident action plan for the specific fire�
Road Channels
Used for travelling on forest service and logging roads� See Road Channels section for further details - See Pg 20
LAD
Used primarily for driver to driver transport truck communications� When traveling on main roads and highways, listening in can sometimes provide details on upcoming accidents or road conditions�
TONE
TONE
Ch� Name Description
1 Fire A1 Fire Repeater
2 Fire A2 Fire Repeater
3 Fire A3 Fire Repeater
4 Fire B1 Fire Repeater
5 Fire B2 Fire Repeater
6 Fire B3 Fire Repeater
7 FireCom Fire Commissioner Simplex
8 OFC RPTR OFC Interface Repeater
Section I - Operations
14
PEP/SAR (Provincial Emergency Program/Search and Rescue) As a part of providing coordination and support before, during and after emergencies these channels will help work as an interagency line of communications
For more information see: www�pep�bc�ca
Load/Unload
Used in specific test areas of BC - See Special Road Safety Channels - Pg� 20
Resource Road
Used in specific test areas of BC - See Special Road Safety Channels - Pg� 20
Scratch Bank
Used for special channels required by a user� If you need a channel not provided by the IIT Radio Services it is programmed into this bank
You may need a Letter of Authority in order to have a channel added to this bank�
Ch Name Description
1 PEP SAR-1 PEP Search and Rescue 1
2 PEP SAR-2 PEP Search and Rescue 2
3 PEP EP-1 PEP Emergency Program 1
4 PEPCORD-1 PEP Coordination 1
5 SAR Canada Wide
TONE
TONE
TONE
TONE
Section I - Operations
15
Repeater SystemFire Center Boundaries
There are 6 fire centers that dispatch for the entire province� Each fire center has a defined set of repeater clusters they connect to�
Northwest Fire Center Located in SmithersPrince George Fire Center Located in Prince GeorgeCariboo Fire Center Located in Williams LakeKamloops Fire Center Located in KamloopsSoutheast Fire Center Located in CastlegarCoastal Fire Center Located in Parksville
Section I - Operations
16
Repeater Clusters
• Identified by the links connecting the repeaters in a geographic area�• All repeaters in a cluster transmit simultaneously�• Each cluster connects to the fire center responsible for that area
When the District Office transmits on Black, the following occurs:Signal received by the BLACK Repeater and retransmits:
• on the BLACK channel and,• on a UHF link channel to the GREEN Repeater
Signal received by the GREEN Repeater and retransmits: • on the GREEN channel and,• on a UHF link channel to the PINK Repeater
Signal received by the PINK Repeater and retransmits: • on the PINK channel
Any person, vehicle or aircraft will hear the transmission on any of the repeaters within a cluster if they are in range and are on the correct channel and tone�
Map view of a Repeater Cluster
Tone Designator for Repeater Cluster
Repeater Cluster Example
Section I - Operations
17
Tones
TONES ARE ONLY USED ON NRM COLOUR AND WILDFIRE CHANNELS.
DO NOT USE ON METALLIC NRM SIMPLEX CHANNELSDO NOT USE ON ROAD CHANNELSDO NOT USE ON LAD CHANNELSDO NOT USE ON PEP CHANNELSDO NOT USE ON RESOURCE ROAD CHANNELSDO NOT USE ON LOADING CHANNELS
What is a tone and what does it do?A tone is simply a sub-audible tone used to mute or unmute the speaker on the receive side of a radio� The user cannot hear the tone - it is used simply as a “key” to unlock the desired repeater�
1� When Transmitting - adds the tone to the voice stream before transmission
2� When Receivinga� Tone Equality - both receivers will allow the voice stream to be
heard�b� Different Tones Inequality - both receivers will not allow the voice
stream to be heardc� Tone On/Tone Off Inequality -
• the receiver with tone on will not allow the voice stream to be heard• the receiver with the tone off will allow the voice stream to be heard
UserARed
Tone 1
UserARed
Tone 1
Tone 1Red
User B
Tone 1Red
User B
TX TX
TX TX
RX RX
RX RX
UserB will hear UserA
UserA will hear UserB
Tone EqualityUser A transmitting User B transmitting
Section I - Operations
18
Tone Inequality
Tone inequality occurs when:• Different Tones - One user has a different tone then the other user• Tone ON/Tone OFF - One user has a tone on and the other user does not
UserARed
Tone 1
UserARed
Tone 1
Tone 2Red
User B
Tone 2Red
User B
TX TX
TX TX
RX RX
RX RX
UserB will not hear UserA
UserA will not hear UserB
Different Tones Inequality
User A transmitting User B transmitting
UserARed
Tone 1
UserARed
Tone 1
Tone OffRed
User B
Tone OffRed
User B
TX TX
TX TX
RX RX
RX RX
UserB will hear UserA
UserA will not hear UserB
Tone On/Tone Off Inequality
User A transmitting User B transmitting
Section I - Operations
19
Radio Coverage
Range
The most common question, “how far will my radio transmit?”
The range of VHF radio depends on a number of factors including transmit power, antenna efficiency, terrain and distance� The following table is a rough guide as to the what you can expect�
WARNING: THIS TABLE IS ONLY A ROUGH GUIDELINE. ACTUAL RESULTS WILL VARY GREATLY.
Condition Geography Power Distance
Poor
CanyonsLand with ore depositsHeavy Forest Canopy
No line of sightDense air or fog
2�0 Watts 0�25 - 2km
5�0 Watts 1 - 5km
30�0 Watts 2 - 10km
AverageStandard Terrain
Partial Forest CanopyAverage air quality
2�0 Watts 1 - 2 km
5�0 Watts 2 - 5km
30�0 Watts 3 - 10km
Ideal - Mountain TopTop of a Mountain
Line of SightThin Clear Air
2�0 Watts
10 - 100km5�0 Watts
30�0 Watts
Ideal - AirFlying
Line of SightThin Clear Air
2�0 Watts
50 - 500km5�0 Watts
30�0 Watts
To obtain the best results:
• Find a location that is line of sight with no obstructions�• Hold the radio vertically and away from your body if possible�• Ensure you have a fully charged batteries - The radio will automatically
change to low power when the battery level is low�
Section I - Operations
20
• Most Resource Roads are Radio Assisted and not Radio Controlled�• Before traveling on a Resource Road: Perform a radio check to ensure
your radio is functioning correctly�• Down traffic has the right of way - Up traffic MUST yield�• Unloaded - meaning their truck is empty (usually heading up)�• Loaded - meaning their truck is full (usually heading down)�
Logging Roads and Road Safety Channels
Road Safety Procedure
1. Stop off to the side of the road where you can see the Resource Road sign�
2. Report to the Fire Center: where you are headed and when your next check in will be�
3. Change the bank and channel on the radio to the channel listed on the sign�
4. Take note of how often to call your kilometers�5. Listen for any communications to determine how busy the area is�6. Key the radio and say:
Road Name Current location Current Direction Vehicle Type
“Holy Cross” “Zero” “Up” “1 Pickup”
7. Start driving - According to road and weather conditions
SCAN
DO NOT use the scan function
c h 0 1 T o n 0 5R e d
DO NOT use a handheld
DO NOT use any tones
TONE
DO NOT change channels while
traveling
Section I - Operations
21
Procedure during travel
1. Listen to the activity of communications2. Call your kilometers based on the sign recommendations or every
other kilometerRoad Name Current location Current Direction Vehicle Type
“Holy Cross” “Four” “Up” “2 Pickups”
3. High traffic areas will need more frequent calls
Procedure when changing channels
1. Advise others that you are stopping and where you are located
Road Name Current location Current Direction Vehicle Type
“Holy Cross” “Stopping at 6km” “Down” “1 Pickup”
2. Park in a visible location off to the side and out of the way of passing vehicles (Do not park on a curve or the crest of a hill)
3. Take note of your current road safety channel4. Change channels and make your call5. Change back to the road safety channel6. Update others that you are moving again and continue driving
Road Name Current location Current Direction Vehicle Type
“Holy Cross” “Six” “Down” “1 Pickup”
Resource Road Channels
To reduce the number of frequencies used, a new set of Resource Road channels is being implemented across the province� This new system uses pre-programmed frequencies, and logical placement of the new channels to replace the vast number of frequencies currently in use� For more information check out http://www.bcforestsafe.org/road_channels
Loading and Unloading Zones 5 Channels
Resource Road Channels 35 Channels
Section I - Operations
22
Resource Road Radio Channels Bulletin (ISED)
Revised resource road radio channel standard protocols have been introduced to BC in the last few years� The objectives have been to standardize and simplify a provincially consistent approach to radio communications in order to improve safety of travel on resource roads�
Most of the province has initiated and implemented new resource road radio communication protocols which consist of simplified and consistent procedures, standardized signage, standardized radio call protocols (including use of “up/down”), and establishing a standard bank of resource road radio (RR) channels�
The introduction of standardized resource road radio protocols has been a collaborative effort including: the FLNRO, ISED (formerly Industry Canada), FPInnovations, WorkSafeBC, BCFSC, forest and resource industry sectors, and other stakeholders�
• The standard bank of RR channels has been assigned to FLNRO by ISED, to be managed and administered in conjunction with ISED� FLNRO will be responsible for operational administration, tracking and application of channel assignments in the field�The standard bank of RR channels consists of 35 road channels and 5 loading channels� The road channels are for communicating location and direction when travelling on resource roads� The 5 loading (LD) channels are for communicating on landings and staging areas to avoid congestion of RR channels� In addition to the LD channels, there are the 4 LAD channels which can also be used for communications in loading areas� Any of the RR channels may be used for emergency communications such as in the case of incidents� Idle chit-chat is to be avoided when using any mobile radio channel or frequency which is intended for safety communications�
• It is important to note that there are only a relative few roads that are “radio-controlled” where use of a mobile radio is mandatory to communicate location and direction when travelling on a resource road� Most resource roads in the province are “radio-assisted” and there is no requirement to have and use a mobile radio� Additionally, resource roads on Crown Land, with some exceptions, are open to use by the general public that typically do not have mobile radios�
• Those travelling on radio-assisted resource roads should not rely solely on mobile radio communications, and must drive safely according to road and weather conditions.
Section I - Operations
23
Learnings and Suggestions:
Things to bring to your attention: Use the Resource Road radio channels or radio frequencies that are posted in the field. Do not solely rely on channel maps. What is posted in the field will govern over any map. Those using mobile radios for communicating on resource roads must call according to posted channels/frequencies and protocols.
• Not all resource roads around the province have been converted to the standard set of RR channels; some industrial users are still using pre-existing frequencies; for some roads, RR channels are being adopted as they become industrially active.
• The RR channels are available to all mobile radio users, and can be obtained through commercial radio shops, provided they have a radio license with the RR Appendix. Radio licenses are issued by ISED.
• RR channel maps have been developed as planning tools. However, these should not be solely relied upon to determine the appropriate channels in the field; what is on a map may not be posted in the field; mobile radio users should be relying on what is posted on the roads they are traveling on. Link to RR channel planning maps: http://www2.gov.bc.ca/gov/content/industry/natural-resource-use/resource-roads/radio-communications/channel-maps
• Programming of select channels into mobile radios (“cherry picking”) of channels is discouraged; all users are encouraged to have the full standard RR channel bank programmed into their radios by commercial radio shops.
• All resource road users in the affected areas should exercise additional caution during the transition period to new resource road radio communication protocols.
• A procedure has been developed for permanent and temporary changes to RR channel assignments. All changes require approval by the MFLNRO District Engineering Officer as well as ISED.
• RR channel 13 has been removed from service due to conflict with an electronic system in certain Kenworth trucks. RR 13 should not be assigned or used until further notice; if assigned, please move to change the channel following the channel change procedure.
Section I - Operations
24
NOTE: The closest repeater doesn’t always give the best signal. “Line of sight” can give a better signal even at a further distance
NRM Repeater System - Steps to access
5� Repeat steps 3 to 4 for other repeaters in the area if there is poor or no reception�
1� MAP: Determine the closest 2-3 repeater colors and tone(s)
Tone - 4
Tone - 1Repeater Color - Purple
Repeater Color - Brown
2� BANK: Set the bank to “NRM Repeaters”
P0
Bank Select
Bank Select
On/O� VolumeChannel orTone Select
Tone Menu,Tone Save Bank Select
On/O� VolumeChannel orTone Select
Tone Menu,Tone Save
Mobile
3� CHANNEL: Set the channel to the color from step 1
P0
Channel orTone Select
Bank Select
On/O� VolumeChannel orTone Select
Tone Menu,Tone Save
Bank Select
On/O� VolumeChannel orTone Select
Tone Menu,Tone Save
Channel or Tone Select
4� TONE: Set the tone to the number from step 1a� Enter the tone menu (Press the tone button)b� Select the tone (Using the scroll up/scroll down buttons)c� Save the tone (Press the tone button again)
P0Tone MenuTone Save
Bank Select
On/O� VolumeChannel orTone Select
Tone Menu,Tone Save
Bank Select
On/O� VolumeChannel orTone Select
Tone Menu,Tone Save
Tone Menu,Tone Save
Section II - Equipment
25
2 RedTone Ch Scan
• Lock Keypad (Momentary)• Squelch (Hold for 1s)
Push to Talk (PTT)
Bank Select
Tone Menu / Tone Save
Bank UpBank Down
On/Off - Volume
Transmit Power Setting
Low 2�0W
High 5�0W
Status Indicator
Red Transmitting
Green Receiving
Scroll Up
Scroll Down
• Scan Add / Delete(Momentary)
• Scan Start / Stop(Hold for 1s)
Microphone
Scanning in progress
Battery Level
Channel Number
Transmit Power
Receive Signal Strength
1
NX-210 Handheld
Bank Number
Tone On Indicator
Channel Name
Scan - Channel will be scanned
• Backlight(Momentary)
• Clock Adjustment(Hold for 1s)
Section II - Equipment
26
F3 Handheld
WARNING: F3(S) handhelds use GLOBAL TONES. Once a tone is set it affects all banks and channels
RedSKIP LOW BUSY
On/Off - Volume
P0
Push to Talk (PTT)
Scroll Up
Scroll Down
Lock (Press and Hold) P3Tone Menu / Tone Save
P2Transmit Power Setting
Low 1�0W
High 5�0W
Scan Add / Scan DeleteP1
Microphone
Bank Select
Transmit PowerScan - Channel
won’t be scanned
Keypad Lock
Channel Name
Status Indicator
Red Transmitting
Receiving a Signal
Section II - Equipment
27
c h 0 1 T o n 0 5R e d
Scan (Press and Hold)
Squelch (Press and Hold)
Push to Talk (PTT)
Bank Select
Scroll Up
Scroll Down
Tone Menu / Tone SaveP0 Lock (Press and Hold) P3
Scan Add / Scan DeleteP1
On/Off - Volume
Microphone
P2Transmit Power Setting
Low 1 1�0W
Low 2 2�0W
High 5�0W
Status Indicator
Red Transmitting
Green Receiving
c h 0 1 T o n 0 5R e d
Tone Indicator
Ton -- Tone OffTon 01
to Ton 09
Tone On
Bank NumberKeypad Lock
Channel Name
Scan - Channel will be scanned
Battery Level
Channel Number
Transmit Power
Receive Signal
F30 Handheld
Section II - Equipment
28
F3261 Handheld
Scan
Squelch (Press and Hold)
Push to Talk (PTT)
Bank Select
Scroll Up
Scroll Down
Tone Menu / Tone SaveP0Lock (Press and Hold) P3
Scan Add / Scan DeletePress and Hold to
Confirm
P1
On/Off - Volume
Microphone
P2Transmit Power Setting
Low 1 1�0W
Low 2 2�0W
High 5�0W
Status Indicator
Red Transmitting
Green Receiving
Tone Indicator
Tone Off
1 to 9 Tone On
Bank Number
LOCK - Keypad Lock
Channel NameSCAD - Channel will be scanned
Battery LevelChannel NumberTransmit Power
Receive Signal
Section II - Equipment
29
F3033 Handheld
WARNING: F3033(S) handhelds use GLOBAL TONES. Once a tone is set it affects all banks and channels
On/Off - Volume
P0
Scroll Up
Scroll Down
Lock (Press and Hold) P3Tone Menu / Tone Save
P2Transmit Power Setting
Low 1 1�0W
Low 2 2�0W
High 5�0W
Scan Add / Scan DeleteP1
Microphone
Bank Menu / Select
Push to Talk (PTT)
Keypad Lock
Channel Number
Transmit Power
Receive Signal
Channel Name
Scan Enable
Status Indicator
7Transmitting or Receiving
Section II - Equipment
30
TK-780 - Mobile
Bank Number
On/Off
ScrollUp/Down
SquelchLevel
Scan On /Scan OffBank SelectTone Menu /
Tone SaveScan Add /
Scan Delete
VolumeUp/Down
Status Indicator
Red Transmitting
Green Receiving
Channel Number Tone Indicator
Channel NameScan - Channel will be scanned
Scan is Running
Section II - Equipment
31
TK-7180 / NX-700 - Mobile
On/Off
ScrollUp/Down
SquelchLevel
Scan On /Scan Off
Bank SelectTone Menu /Tone Save
Scan Add / Scan Delete
Status Indicator
Red Transmitting
Green ReceivingVolume
Up/Down
Bank Number
Channel Number
Channel Name
Scan isRunning
ToneIndicator
NX-
700
Scre
enTK
-718
0Sc
reen
Scan - Channel will be scanned
Alternate Keypad
Section II - Equipment
32
Troubleshooting Questions
Correct Settings:
• Are you on the correct colour (Repeater), or simplex channel?• Do you have the correct tone for the Repeater you are using?• Is your radio set to low power?
Batteries:
• Are your batteries failing and old?• Are they fully charged?• Are the battery terminals clean and making proper contact?
Antenna:
• Is the antenna snug? • Is the antenna broken?• Is the antenna cable broken?
Accessories:
• Is the microphone cable snug?• Is the microphone cable broken?
Geography:
• Are you in the shadow of a mountain?• Is the weather different enough to cause a weak signal from a different day
to be out of range now?• Are there other transmission towers in the area to cause interference?
Section II - Equipment
33
Service Requests
Adding Frequencies - Letters of Authority
For a user to operate on someone else’s operational frequency requires an approval, or Letter of Authority (LoA) authorizing use of the frequency – this is an Innovation, Science and Economic Canada (Federal Regulatory) requirement�
IIT Radio Services representatives will not program a frequency in any radio without this letter�
Adding Users Outside of the Ministry- Access to NRM Repeater system
1� Place an NRM Service Request2� Fill out a Natural Resource Ministries FS-1109 form
http://www2�gov�bc�ca/gov/content/governments/services-for-government/information-management-technology/provincial-natural-resource-sector-radio-system
3� Forward the form to the Radio Superintendent of the Region(s) where you require access - See Pg 34 for contact info�
How to access our Services?
To initiate a request:
Website - http://nrsservicedesk.gov.bc.caThe website should be the first choice to initiate a request for
• Letters of Authority• Radio Licensing• Radio repair, reprogramming, maintenance or spare parts• Addition and removal of channels from your radio• Fire Camp and Fire Communications deployment
Email - nrsenquiries@gov�bc�caEmail is a secondary option if the website is not working
Phone - 1-866-952-6801The phone option should only be used when immediate assistance is required
• Repair and maintenance of the Radio Network repeater system
Section III - Reference Materials
34
Name Area Location Call SignDirector - Victoria
Dave Rejminiak Office: 250-387-3658 4RA1Superintendent - South
Rowe Barnett Office: 250-365-8635 4RA2Communications Technologists - South & South West
Ryan Rogers South Castlegar 4RA17Charles Barnes South Castlegar 4RA29
Andrew Skinner South Cranbrook 4RA16Gavin Henry South West Vernon 4RA11Dave Gaspar South West Kamloops 4RA13Peter Rudge South West Kamloops 4RA14
Superintendent - Coast Joel Murphy Office: 250-387-6644 4RA3
Communications Technologists - Coast & South WestDustin Boggs Coast Victoria 4RA20Max Amsler Coast Victoria 4RA21Kent Horie Coast Victoria 4RA19
Sooraj Gopinathan Nair Coast Victoria 4RA33Cezar Fador Coast Nanaimo 4RA27Mike Pepin Coast Nanaimo 4RA26Tyson Gross South West Cultus Lake 4RA31
Superintendent - NorthHarold Kelly Office: 250-847-6332 4RA4
Schuyler Den Dulk North Prince George 4RA18Patrick Zanette North Prince George 4RA30Mark MacMillan North Prince George 4RA28
Eric Flack North Smithers 4RA24TBD North Smithers 4RA25TBD South Williams Lake 4RA12TBD South Williams Lake 4RA15
IIT Radio Group Representatives
Section III - Reference Materials
35
Call Sign AssignmentsFire Centres - Call Signs
Location Usual Call Sign Legal Call SignNorthwest North West Fire Centre VXC30Prince George Prince George Fire Centre XLT26Cariboo Cariboo Fire Centre XMW333Kamloops Kamloops Fire Centre XLT67Southeast South East Fire Centre VXE24Coastal Coastal Fire Centre VDI758
Northern Interior Forest Region - Base Call SignsLocation Usual Call Sign Legal Call SignBurns Lake Nadina XLT31Charlie Lake Charlie Lk Field Office CIT788Dawson Creek Dawson Creek XLT29Fort Nelson Fort Nelson XMQ85Fort St� James Fort St� James XLT85Mackenzie Mackenzie XLT304Prince George Prince George XMW65Smithers Skeena VBH321Terrace XLV67 Kalum XLV67Vanderhoof Vanderhoof XLT28
Southern Interior Forest Region – Base Call SignsLocation Usual Call Sign Legal Call Sign100 Mile House 100 Mile XLY72Alexis Creek Chilcotin XLW34Castlegar XLW61 Castlegar XLW61Clearwater Headwaters XLU29Cranbrook XLT82 Cranbrook XLT82Kamloops Kamloops XLT52Merritt Merritt VAQ838Nelson XLU76 Nelson XLU76Quesnel Quesnel XLU72Revelstoke XLT78 Revelstoke XLT78Vernon Okanagan-Shuswap XLV38Williams Lake Williams Lake VEC909
Coast Forest Region – Base Call SignsLocation Usual Call Sign Legal Call SignBella Coola XLZ60 XLZ60Chilliwack XMW348 Chilliwack XMW348Cobble hill Cobble Hill CFR797Squamish Squamish XLU22Queen Charlotte City XLZ63 XLZ63Campbell River XLV60 Campbell River XLV60Port Alberni XLT40 Port Alberni XLT40Powell River XLT33 Powell River XLT33Port McNeil XLY78 Port McNeil XLY78Prince Rupert XLV65 Prince Rupert XLV65
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Fire Centre Phone Numbers
Name Location Phone
Provincial Airtanker Center Kamloops 250-312-3020
Coastal Fire Center Nanaimo 250-951-4222
Northwest Fire Center Smithers 250-847-6600
Prince George Fire Center Prince George 250-561-4628
Cariboo Fire Center Williams Lake 250-989-2600
Kamloops Fire Center Kamloops 250-554-5500
Southeast Fire Center Castlegar 250-365-4040
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