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The Seven Habits of
Highly Effective OrganizationsA W e b i n a r a b o u t t h e
P e r f o r m a n c e I m p e r a t i v e C a m p a i g n
March 19, 2015
Jacob HaroldP r e s i d e n t a n d C E O , G u i d e S t a r
Cynthia FigueroaP r e s i d e n t a n d C E O , C o n g r e s o d e L a t i n o s U n i d o s
Fay TwerskyD i r e c t o r , E f f e c t i v e P h i l a n t h r o p y G r o u p , H e w l e t t F o u n d a t i o n
High Performance: To What End?
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“It wasn’t just about the number of
people we were reaching or the kind
of programs, but could we prove what
we were doing was making a
difference in the lives of the
individuals we were serving?”
High Performance: To What End?
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“You’re taking somebody else’s money to get in somebody else’s life to try to make a difference. You better be showing you can make a difference.”
“You’re taking somebody
else’s money to get in
somebody else’s life to try
to make a difference.
You better be showing you
can make a difference.”
High Performance: To What End?
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“If we don't know we're making
a difference, then there’s no
reason to be doing what we're
doing. We can’t sleep at night if
we don’t know we’re making an
impact.”
High Performance: To What End?
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“You can sit back and
say, ‘Once we have
the money, then we’re
going to do this.’
No. Your clients
can’t wait for that.”
Seismic Shifts Rocking Our Sector and Society
“We’re going through this
fundamental change. We thought
we would have our parents’ lives.
Then came this earthquake that
many people still don’t see.”
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—Sociologist Frederick Lynch
How these Shifts Show Up in Our Daily Lives
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“Cuts in Hospital Subsidies Threaten Safety-Net Care”– New York Times
“Recession, Tech Kill Middle-Class Jobs”– Associated Press
“Child poverty in U.S. Is at Highest Point
in 20 Years, Report Finds”– Los Angeles Times
“Small Towns Adjusting to Life Without
Police Departments”– Dallas Morning News
The Pressure Is Rising
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Nonprofit and
Public Sector
Organizations
Our Audacious Vision...
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High Performance
Trigger a mindshift within a vital core
of the social sector to see mission
and performance as inextricably linked
First Steps
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We recognized the need for common definition of “high-
performance organization” and framework for achieving
So we collaboratively developed a definition and seven pillars
of high performance
A Framework for Social-Sector Excellence
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Our Common Definition of “High Performance”
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Pillar 1: Leadership Above All
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Pillar 1: Children’s Aid Society (NYC)
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Rich Buery, Jr, former President and CEO, Children’s Aid Society
(now Deputy Mayor of New York City)
Pillar 2: Disciplined Management
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Pillar 2: Congreso de Latinos Unidos (Philadelphia)
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Cynthia Figueroa, President and CEO
Pillar 3: Great Programs
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Pillar 3: Youth Villages (nationwide)
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Pillar 4: Financial Health
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Pillar 4: Hewlett’s Performing Arts Program
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School of Arts & Culture at Mexican Heritage Plaza
San Jose, CA
Pillars 5, 6, 7: Learning, Improvement, Impact
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Pillars 5, 6, 7: BELL (nationwide)
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Tiffany Cooper Gueye, Ph.D., CEO
Near-Term Objectives
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Ambassadors (100-150) jell as a community
25 nonprofits use the PI in a meaningful way
3-5 foundations adopt the PI for themselves and their grantees
3 information and/or charity-rating providers build the PI into their offerings
2 vendors prominently use the PI in their suites of products and services
2 prominent nonprofit management and leadership programs incorporate the
PI as a core staple in their products and services
One institution creates or adapts a prominent award aligned with the PI
Putting the PI to Use
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Putting the PI to Use
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Putting the PI to Use
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Putting the PI to Use
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Join the Campaign
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Explore ways to apply the PI within your organization
Spread the word with your colleagues, networks
Help us make the PI better
Learn more at performanceimperative.org
#NPStrong
Good luck on your journey!
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“History never looks like history when
you are living through it.”
─ John W. Gardner
