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How basic human needs (safety, identity, and freedom) can be used to bring people together within a community, and increase interest in community engagement.
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Bridging Communities, Building Community
City of Dubuque Human Rights Department
What does a HUMAN RIGHTS Department do?
Historically and generally…
Enforcement of CIVIL RIGHTS laws
Types of Claims – 5 Year Average
Case Dispositions – 5 Year Average
• Subsistence
• Leisure Safety
• Belonging
• Understanding Identity
• Creation
• Participation Freedom
Human Needs
Residents
Staff
Consultants
• Diversity Task Force 2004
• Focus Groups 2006
• Safe Community Task Force 2008
• Perception Survey 2009
• Diversity Task Force 2004
• Focus Groups 2006
• Safe Community Task Force 2008
• One Ummah Consulting 2006
• Northern Illinois University Center for Governmental Studies 2009
• Urban Strategies 2009
Findings Commitment to supporting those whose basic needs not being met
Desire to be welcoming and inclusive
Strong sense of volunteerism and community ownership
Lack of cultural self-awareness
Pressure for conformity
Colorblind/”difference-blind” policies the norm
Deep tendency to downplay the significance of differences in culture and identity and how that impacts communication, conflict, and opportunity
Recommendations Awareness Raising and Communication
Bridge Building and Dialogue
Skill Development
Building capacity around belonging, volunteerism, a deeper understanding of identity and culture, effective social service programs, and creating “learning” organizations/groups.
Intake & Referral
Investigate
Tell People the Law
Win/Lose
Human Rights
Strong civic infrastructure that meets basic needs in
fair and equitable ways
Community Engagement
Training & Development
Intake & Referral
Data
Investigations to
Legal
Department
Diversify the spaces we work within, draw
out differences in perspective, suggest possible alternative
perspectives
Encourage, teach, coach, learn by consistently asking what went well, what went wrong, how
might we do this differently next time
Communicate the factual reality of
change and support people in having hard
conversations
Show me and I will forget. Tell me and I may remember. Involve me and I will learn. Chinese Proverb
Individual Skill
Building
Intercultural Workshops
Engagement Workshops
Leadership Coaching
Modeling & Pilots
Commission Efforts
Cultural Voices
Police – Community
Dialogue
Police Recruitment &
Internships
City Life
Comprehensive Plan & Aquatic
Center
Inclusive Dubuque
Impact Volunteering