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Rebecca Bartlett,
Centenary Connections: Connecting stories of the First World War
7th November 2014 - UKMW14, Natural History Museum
@beckyammba @nymbol
UKMW14: Museums Beyond the Web
First World War Centenary in Greater Manchester
UKMW14: Museums Beyond the Web
WW1 Centenary‣ Pre existing group
‣ Greater Manchester Centenary Partnership
‣ Led by Imperial War Museum North
‣ 20+ partners
‣ Physical exhibitions and events throughout Manchester
‣ Cross promotion
‣ What could digital offer?
New Partners and Relationships
Greater Manchester Centenary Partnership‣ Museums & Galleries ‣ IWM North ‣ Manchester Art Gallery ‣ Whitworth Art Gallery ‣ Manchester Museum ‣ MOSI ‣ People's History Museum ‣ Manchester Jewish Museum ‣ National Football Museum ‣ GMP Museum ‣ Salford Museum and Art Gallery ‣ Ordsall Hall ‣ Bolton Library & Museums Service ‣ Bury Fusiliers Museum ‣ Dunham Massey ‣ Bury Museum ‣ Rochdale Pioneers Museum
‣ Libraries & Archives ‣ John Rylands Library ‣ Archives Plus ‣ Greater Manchester Archives ‣ National Co-operative Archive ‣ Working Class Movement Library
‣ Cinemas & Theatres ‣ Cornerhouse ‣ The Lowry ‣ Contact Theatre ‣ Royal Exchange ‣ The Altrincham Garrick
‣ Councils ‣ Oldham Council ‣ Trafford Council ‣ Tameside Council ‣ Salford Community Leisure ‣ Touchstones Rochdale ‣ Stockport Council
UKMW14: Museums Beyond the Web
The Aims
‣ Create a coherent, strong offer for Greater Manchester
‣ Encourage curiosity and exploration
‣ Develop new audiences and increase footfall
‣ Explore new ways of working collaboratively across the city region
‣ Audience: families and young people
‣ Content connections across organisations
UKMW14: Museums Beyond the Web
How we worked with them
‣ Workshops
‣ Defining objectives and deliverables
‣ Visitor figures vs. in-depth engagement
‣ Breaking down boundaries - teams
‣ Learning
‣ Marketing
‣ Exhibitions
‣ Curatorial
‣ Content development
‣ Funding, budget & timescales
UKMW14: Museums Beyond the Web
Centenary Connections The app & website
UKMW14: Museums Beyond the Web
Technology Overview
‣ Mobile app (iOS & Android)
‣ Website
‣ Content management
‣ Download at centenaryconnections.org
UKMW14: Museums Beyond the Web
UKMW14: Museums Beyond the Web
UKMW14: Museums Beyond the Web
UKMW14: Museums Beyond the Web
‣ App only
‣ Logbook
‣ Vault
UKMW14: Museums Beyond the Web
Web based content management
‣ Easy to use cms for physical objects
‣ Connecting content
‣ Publish across multiple platforms
‣ Collaborative content development
UKMW14: Museums Beyond the Web
The Challenges
https://www.flickr.com/photos/manchesterarchiveplus/10709055045/in/set-72157637381045694
UKMW14: Museums Beyond the Web
Engagement and Communications
‣ Learning, Marketing, Exhibitions, Curatorial, Retail at IWM and
over 20 partners
‣ Range of organisations & departments, activities, resources,
expertise, time & priorities
Top Tips ‣ Offer partners opportunities for shaping things
‣ Lead organisation needs to step in with content
‣ Clear agreed objectives
UKMW14: Museums Beyond the Web
Creating a Coherent Whole
Challenges
‣ Finding engaging narratives
‣ Range of items – landmarks, letters, photos etc
‣ Huge range of content submitted
Top Tips ‣ Spend time creating the narratives
‣ Write guidelines for creating content
‣ Small team from lead organisation to oversee
‣ Create style guide for the future
UKMW14: Museums Beyond the Web
The Impact
UKMW14: Museums Beyond the Web
Content connections
=
Greater Manchester County Record OfficeTouchstones Rochdale
Tank Bank
UKMW14: Museums Beyond the Web
Wilfred Owen & William
=
Museum of the Manchester RegimentIWM North
Content connections
UKMW14: Museums Beyond the Web
Results
‣ New resources ‣ New website and app, on average:
‣ 12+ downloads a day since launch
‣ 16 page views a day since launch
‣ Marketing and PR opportunities
‣ New patterns of working ‣ Developed internal relationships between departments
‣ Created new relationships between over 20 organisations
‣ staff, audiences, collections
‣ Created new relationship with TfGM and their users
UKMW14: Museums Beyond the Web
Getting it out there…
‣ Social Media (sharing from the app)
‣ Transport for Greater Manchester
‣ Individual organisation promotion
‣ PR
‣ Conferences / meetings / forums
UKMW14: Museums Beyond the Web
Press Coverage
UKMW14: Museums Beyond the Web
Where next?
‣ iPad purchased for on gallery use by volunteers
‣ Incentive to move forward WiFi
‣ Further content development
‣ Driving footfall to organisations through logbook
‣ Key promotional opportunities for 2015
‣ Template for other cultural & heritage organisations
UKMW14: Museums Beyond the Web
Thank you
www.centenaryconnections.org www.nymbol.co.uk
[email protected] @beckyammba @nymbol
UKMW14: Museums Beyond the Web