Upload
charitycomms
View
232
Download
0
Embed Size (px)
Citation preview
Stroke Helpline 0303 3033 100
stroke.org.uk
Demonstrating your
PR value
Anil Ranchod
Stroke Awareness
Month
Stroke Helpline 0303 3033 100
stroke.org.uk
Background
• Isolated pockets
• Mixed messages
• Create focus
• Proposal
Stroke Helpline 0303 3033 100
stroke.org.uk
Aims
• To raise awareness of stroke, the impact it
has on survivors and families and the
challenges they face
• To reach out to more stroke survivors and
families and encourage them to get in touch
with the Stroke Association
• To grow the stroke community by
encouraging people to show their support by
getting involved
Stroke Helpline 0303 3033 100
stroke.org.uk
How we did it
Our model
• Planning
• Participation
• Policy-led campaign
• Statistics and research
• Themes
• Events and activities
Stroke Helpline 0303 3033 100
stroke.org.uk
Prevent strokes and achieve life after stroke through providing services, campaigning, education and research
Overall purpose and vision:
Strategic objectives for the Month:
Awareness RecruitmentSocial media
engagementWebsite visits Helpline calls
1. Raise awareness of stroke and the role of Stroke Association
2. Grow and engage with stroke community
3. Encourage people to contact Stroke Association
Communication objectives:
Key message deliveryReach to target
audiencesCalls to action Proactive vs reactive Spokespeople
1. Launch mini-stroke campaign, focussing on prevention messages and build awareness
2. Promote Stroke Association’s range of support services to stroke survivors
3. Build engagement with new and previous TIA survivors
Communications Cascade
Stroke Helpline 0303 3033 100
stroke.org.uk
0
1000
2000
3000
4000
5000
6000
7000
8000
9000
0
100
200
300
01-Apr 07-Apr 13-Apr 19-Apr 25-Apr 01-May 07-May 13-May 19-May 25-May 31-May 06-Jun 12-Jun 18-Jun 24-Jun 30-Jun
So
cia
l me
dia
vo
lum
e /
we
bsi
te h
its
Ma
inst
rea
m v
olu
me
Mainstream volumes Website hits (unique visitors) Social volumes
Mainstream to web hits correlation 0.56 (Strong)
Social to web hits correlation 0.68 (Strong)
Mainstream to social content correlation 0.92 (Very strong)
Campaign stats
Social media mentions (% increase on 2013) 96%
Total website hits (May) 145,195
Helpline calls 1,742
New Campaigners Network members 188
Stroke Association sign ups 1,162
Coverage for mainstream and social media peaked on May
1 following the campaign launch.
Mainstream media volumes experienced a further
peak between 7-9 May.
Social Media ChannelsAverage number of new
followers/likes per month*
Number of new
followers/likes May 2014
Twitter 1,918 2,276
Facebook 1,280 2,887
Outputs and outcomes
Stroke Helpline 0303 3033 100
stroke.org.uk
Impact
• Fundraising and Volunteering
• Services
• Research and info
• Awareness and Engagement
• Corporate strategy
Stroke Helpline 0303 3033 100
stroke.org.uk
Learning & Recommendations
• Barcelona Principles
• What does it mean?
• Holistic evaluation - Impact
• Election 2015
• Consultation on surveys
Stroke Helpline 0303 3033 100
stroke.org.uk
This is why we do it...
“On Saturday morning I suddenly found that I couldn't use
my right arm. I was a bit alarmed, but the feeling went away
and we got on with our day. On Sunday I read about your
campaign and realised that what had happened might be
serious, so I asked for an appointment to see my GP. Within
a couple of hours she'd confirmed that she thought I'd had a
mini-stroke and referred me. I'm a bit shaken but so glad that
I saw your campaign and took action.”
Sue Williams (contacted the Stroke Association via its website).
Stroke Helpline 0303 3033 100
stroke.org.uk
Conclusion
• Integration is king
• Planning is imperative
• Success is all about IMPACT.
Stroke Helpline 0303 3033 100
stroke.org.uk
Task
Choose a recent campaign or activity you've
worked on:
• How did you measure impact?
• What other measures could you put in
place?
• What would be the challenges?
• Who do you need to involve in your
planning?
Visit the CharityComms website
to view slides from past events,
see what events we have
coming up and to check out
what else we do:
www.charitycomms.org.uk