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At the time of International Corruption Hunters Alliance Meet in June 2012 held in their World Bank in Washington Headquarters by the Integrity Division, the CVC India team made this presentation.
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VIGEYE : AN INDIAN CASE STUDY
Team India
R. Sri Kumar Commissioner
K. Subramanian Officer on Special duty
Central Vigilance Commission, New Delhi, India
www.cvc.nic.in
http://cvc.vigeyegpms.org
Namasthe
• VIGEYE (Vigilance Eye) • Introduction
• What it is
• Process • How it works
• Technology • Cost effectiveness
• VIGEYE-GPMS • Multijurisdictional investigations
• http://cvc.vigeyegpms.org
• Indian learning experience • SWOT analysis
• Scaling up • VIGEYE- GPMS version 2
• Way forward • TEAM India
• Team One World
6/8/2012 2
Introduction
• “Stealing is bad enough, ripping off the poor is
disgusting.” – quote of the World Bank President in the 2010
conference of International Corruption Hunters Alliance
• Our getting together again in 2012 is to “draw strength,
learn from one another and create a global alliance of
thoughts that can be translated into meaningful actions as
per local conditions.”
6/8/2012 3
India and the World- in short since ICHA 2010
India
• Signatory since 2005, India ratified
the UNCAC in 2011
• In the IAACA general body at
Macao in Nov 2010, India proposed
working as Team One World to
build a Knowledge sharing portal
• On 9th Dec 2010 CVC India
launched Project Vigeye at New
Delhi which was later integrated
with GPMS – This is a citizen
empowerment initiative to fight
corruption
• CVC India brings Vigeye – GPMS
to the World centre stage
World
• Arab springs spread wings
• UNCAC 2003 takes firmer roots with first phase of review mechanism making progress
• At Marrakech in October 2011, IAACA approves a work plan and presents the same to the conference of State parties
• The plans for a IAACA Task force for implementation of an approved work formalised
• World Bank holds 2nd ICHA
6/8/2012 4
India Today in greater detail…
• UNCAC ratified by Indian Parliament
• New set of anti corruption laws to be compliant with
UNCAC requirement in Parliament
• Heated debate on the Lokpall bill aimed at corruption at
high places continues to dominate the Indian polity
• Public outcry against corruption at a feverish pitch
• Scandals surfacing at regular intervals and Supreme Court
monitors some investigation (2G)
• Project Vigeye Launched by Central Vigilance Commission
on 9th Dec 2010 International Anti corruption day
6/8/2012 5
Vigeye empowers the citizen
Audio Files : audio 1,
Video Files : video 1, Date : 05-06-2012 , Time : 03-55-
40-PM, GPS : 0.0 , 0.0
6/8/2012 6
Enables evidence capture and transmission from site
6/8/2012 7
What is…
• VIGEYE • Acronym for Vigilance Eye
• Empowers citizens to keep an eye on the corruption taking place in their neighbourhood
• Vigilant and public spirited citizen capture information on corruption and pass them on to a central server in the cloud
• They are acknowledged and enabled to track the processing of this information leveraging available technologies
• GPMS • An abbreviation for Global Project Management System
• World’s best practices on how to get things done are used to process the information, as it gets validated, collated, analysed and transformed to actionable intelligence
• Crowd sourcing is extensively used in the information processing
6/8/2012 8
How Project Vigeye works…
• A citizen with a mobile sends a sms VIGEYE to a
designated number
• An patent pending application gets downloaded to the
said mobile (Currently about 100 models are supported)
• The citizen sets up the application on the handset and
gets ready to use the same
• The citizen is now empowered to capture voice,
document, photo, video, or even a signed note, validate
the same and transmit it to the central server
• Central Processing then takes over after acknowledging
and giving a complaint ID to the sender for tracking
progress achieved in processing the information
6/8/2012 9
How to become a Vigeye…
6/8/2012 10
6/8/2012 11 CVC portal for VIGEYE: WWW.VIGEYE.COM
12
Vigilance Complaints Management System (VCMS) Architecture
6/8/2012
Backend Complaint Processing Flow
6/8/2012 13
How GPMS works…
• Global Project Management System is another set of
applications that helps to track progress of public funded
projects from conception to completion
• With the willing participation of all stakeholders, who
share information in their domain responsibly through the
central platform called GPMS, the information
continuously gets collated and analysed and presented to
domain experts for their inputs and interventions
• GPMS serves as a knowledge management portal
through which capacity and skill building interventions for
all stakeholders are made possible
• A network of networks enables to gets things done
6/8/2012 14
Some examples from Project Vigeye
• Complaint ID 49 • Received on: 2010-12-10 12:01:13
• Against (Name) CWG Delhi 2010 Organising Committee for alleged malpractices in the conduct of its affairs especially food arrangements for the volunteers
• Complaint ID1209 • Received on: 2011-10-13 11:13:41
• Against (Name) Mr. E (a private individual with police record harassing the complainant)
• Complaint ID1210 • Received on: 2011-10-13 12:35:25
• Against (Name) Delhi university colleges having hostels misused funds allocated to them for modernisaion during the CWG 2010 reported a Senior employee associated with the administration
6/8/2012 15
Strengths
17
VCMS Existing Methods All complaints filed through mobile phones,
website, paper letters, voice phone calls
integrated into one system
Website, paper letters, voice phone
calls in disparate databases
Complete information on all the complaints are
available on website
Parts of information may be available
only in paper files
Complaints submitted via mobiles have pre-
established credentials through mobile number,
device IMEI number
Credentials have to be verified
manually
The complaint data is geo-referenced, thereby
providing proof of place & time
Origin & location of the complaint has
to be separately verified
Use of data encryption ensures secure data
transmission and processing Data encryption can be used
Online collaboration enabled due to complete
information being available in digital form to all
stakeholders with adequate access rights
Comparatively less efficient ,as need to
know supersedes responsibility to share
The data captured at source using mobile phones,
is processed through an effective evidence
handling mechanism
Information is transmitted through
paper & online media, susceptible to
manipulation
6/8/2012
Weaknesses
• Adequate Publicity not given– only 7231 vigeyes registered
till date, out of which 1800 were registered within first 10 days
• Though some complaints were followed up, better complaint
tracking and closure would have prompted more citizens to
participate with confidence.
• Need more clarity in ownership and responsibility for the
complete and effective adoption and use of the system
• Capacity building programs need to be organised continually
• A Call processing centre is still to be established due to
cumbersome tender process and delay in resource allocation
• Attitudinal changes need to be brought about and can be
achieved only through persistence
6/8/2012 18
Going forth to meet the challenges
• Preventive Steps
• Dedicated PMO to be set up
• Ownership to be strengthened
• Public involvement to be increased
• Corrective Steps
• Resource allocation to be improved
• Technological glitches to be addressed
6/8/2012 19
What lies ahead…..
• Launch Phase II of Vigeyegpms
• Collective steps that can be taken
• TEAM INDIA
• A network of Vigeye volunteers as part of Team India to be built across
India in its 600 thousand villages and towns
• Concept of sponsorship through CSR to be developed
• TEAM ONE WORLD
• Interested participants can come together as members of the Task
Force to implement the IAACA work plan now with CoSP
• Team One world
6/8/2012 20
Come let us TEAM up as ONE WORLD
“To use advanced Information & Communication
Technology in improving Vigilance and Public
Works Monitoring with the active involvement of
concerned citizens”
21 6/8/2012
Any questions….
• Thank you
• Pl visit http://cvc.vigeyegpms.org for becoming a member
of TEAM ONE WORLD
6/8/2012 22