Embed Size (px)
Citation preview
Immersion in Public DesignPolicies that work for People Sabine Junginger, PhD
Fellow | Hertie School of Governance Visiting Prof. | Macromedia University of Applied Sciences [email protected]
INNOVATING PUBLIC ORGANIZATIONS THROUGH HUMAN-CENTERED DESIGN Master Public Policy 2010
Student work by Simon Lange, Benjamin Fraß, Johannes Loh
DESIGN IN POLICY-MAKING & POLICY IMPLEMENTATION Master Public Policy 2015
THINK$ALOUD$
The minimum wage was criticized heavily for its bureaucratic and documentation obligations
The policy was introduced with the beginning of 2015 and makes a minimum salary of €8.5 per hour mandatory for all employees in Germany
“Chemical Industry: Employers’ President criticizes bureaucracy of minimum wage”
(Wirtschaftswoche, 25.04.15)
“Minimum wage: Merkel wants to ‘reduce bureaucracy if necessary’”
(Handelsblatt, 20.01.15)
“Widespread criticism of minimum wage bureaucracy”
(Pforzheimer Zeitung, 25.01.15)
“Minimum wage controls: a monster of bureaucracy”
(Handwerksblatt, January 2015)
“Restaurant industry: Thousands of restaurant owners protest minimum wage
bureaucracy” (Focus, 27.04.2015)
DESIGN IN POLICY-MAKING & POLICY IMPLEMENTATION Master Public Policy 2015
Junginger 2015
identifyingpolicy need
clarifyingpolicy need
formulatingpolicy
implementingpolicy
evaluatingpolicy outcomes
How Policy-Makers Approach Policy Design (Example of Policy Cycle by Howlett & Ramesh, 2003)
Junginger 2015
identifyingpolicy need
clarifyingpolicy need
formulatingpolicy
implementingpolicy
evaluatingpolicy outcomes
Policy Making
How Policy-Makers Approach Policy Design (Example of Policy Cycle by Howlett & Ramesh, 2003)
Junginger 2015
identifyingpolicy need
clarifyingpolicy need
formulatingpolicy
implementingpolicy
evaluatingpolicy outcomes
Policy Making Policy Implementation
How Policy-Makers look at Policy Design (Example of Policy Cycle by Howlett & Ramesh, 2003)
Junginger 2015
identifyingpolicy need
clarifyingpolicy need
formulatingpolicy
implementingpolicy
evaluatingpolicy outcomes
Responsive, Linear, Fragmented
Policy Design Policy Implementation
How Policy-Makers look at Policy Design (Example of Policy Cycle by Howlett & Ramesh, 2003)
Junginger 2015
The Guide, Version 2002, ATO
Designing by OrganizationsDesigning by Organizations
Designing for Citizens
Designing with Citizens
Designing by Citizens
Designing for Organizations
Designing withOrganizations
Design experts design for organizational staff and for citizens
Design experts design with citizens for organizational staff
Citizens design for organizational staff
Design experts design with organizational staff for citizens
Organizational staff designs for citizens
Organizational staff co-designs with citizens
Design experts design with organizational staff and with citizens
Citizens design with organizational staff
Organizational staff and citizens co-create and ‘co-produce’ (i.e., operate the new)
Organizational Engagement Matrix
Organizational design practices are influenced by what the organization perceives to be their own design capability and by who organizations assign a role in designing– that is who the organizations thinks possesses the necessary and sufficient design expertise for a specific problem
Junginger forthcoming
Thursday, April 25, 13
Pro-Active, Integrated, Human-Centered The Guide, Version 2002, ATO
