1

2014 Snow Survey Report

July 21, 2014

2

2014 Snow Survey

• March 31- April 30• N=236• Communication• Parking restrictions• Snow Removal

3

Communication

Email is the most popular, then textSirens are actually #3

Emai

lTe

xt

Web

site

Sire

ns

Sign

age

Socia

l Med

ia31

1EC

TV

Snow

Hot

line

Phon

e ca

ll0

40

80

120

160

Preferred Notification Method

4

Communication

Yes88%

No7%

n/a5%

Are you satisfied with email regarding snow

parking?

yes77%

no23%

Are you satisfied with the emergency siren

parking alerts?

yes78%

no5%

n/a17%

Are you satisfied with website alerts?

5

Communication

Text alerts were the #2 most preferred notification method, but 53% of respondents aren’t receiving them.

Proposed solution:

Add text alert sign-up to wheel tax & residential parking renewal

yes42%

no5%

n/a53%

Are you satisfied with text message alerts?

6

Sirens

Yes 78%

No 22%

Should sirens be used for Snow Route Park-

ing Ban?

Yes67%

No33%

Should sirens be used for Snow Emergency even-odd parking re-

strictions?

7

Snow Removal

Yes81%

No19%

Satisfied with snow re-moval on primary streets?

Yes56%

No44%

Satisfied with snow removal on residential

streets?

8

Snow Removal

Poth

oles

Park

ing m

eters

burie

d/in

acce

ssibl

e

Plow

s are

too n

oisy

Mor

e salt

need

ed

Snow

piles

impe

de vi

sibili

ty

Needm

ore s

now em

ergen

cies/p

arkin

g ban

s

Drivew

ay pl

owed

in

Roads

not p

lowed

curb

-to-cu

rb

sidew

alks n

ot cl

eared

(park

s, sc

hool

s, tra

nsit)

Thank

s, go

od jo

b!

Plow

ing n

ot ti

mely

Side

walks b

lock

ed at

inter

secti

ons

Plow

alley

s

Lax/in

cons

isten

t enf

orce

ment (

park

ing b

ans)

lax/in

cons

isten

t enf

orce

ment (

sidew

alk m

ainten

ance

)0

5

10

15

20

25

30

35

General Snow Complaints & Concernsfr

eque

ncy

of c

ompl

aint

s

9

Changes for 2015• Possible seasonal parking

restrictions or special postings on specific narrow streets

• Widen narrow streets during scheduled Capital improvement work

• Pilot safe routes to schools sidewalk plowing (Oakton, Chute, Dawes, Kingsley and Haven Schools)

10

Changes for 2015• Automatic enrollment in email

and text notifications through wheel tax & residential parking renewal forms

• Increased outreach to businesses & off-campus NU students

• Snow Awareness public information campaign reminding residents of parking rules and sidewalk shoveling responsibility