INEV ITABLE : D I G I TA L S TAT E S A N D T H E F U T U R E O F I N N O VAT I O N I N G O V E R N M E N T

@ D U S T I N H A I S L E R | E . R E P U B L I C Flickr: webtreats

Flickr: webtreats

A G E N D A

I N N O VAT I O N R E D E F I N E D

L O O K AT T O D AY

L O O K AT T O M O R R O W Q & AW H E R E T O

S TA R T

WHAT IS INNOVATION?

INNOVATION OR INVENTION?

WHAT ABOUT THE DISRUPTIVE PART?

SOURCE: DIGITALTONTO

DISRUPTIVE INNOVATION REQUIRED MASSIVE CAPITAL, BUT SOMETHING CHANGED…

TECHNOLOGY UNLOCKED PEOPLE.

T O D AYL O O K A T

Flickr: Sweetie187

State of Georgia

By 2016

WHAT’S FUELING THE SHIFT?

CC: SIC.com http://www.sic.com.af/images/JavaScript.jpg

Steve Rhode

HYPER-CONNECTIVITY

Developed In Collaboration With Daniel Charboneau

CRITICAL MASS

Anirudh KoulDeveloped In Collaboration With Daniel Charboneau

IntelFreePress

AND LOTS OF ENERGY!

P E O P L E A R E S E L F - O R G A N I Z I N G & C R E AT I N G N E W E X P E R I E N C E S O N L I N E E V E R Y D AY.

C I T I Z E N SM E E T Y O U R N E W

Flickr: thinkmedialabs

87% of them have a cell phone.

Flickr: Witer

Source: Pew Internet Research

74% of them used location-based services (LBS).

Flickr: Surrey County Council News

vSource: Pew Internet Research

40% of them use a social networking site

on their phone.

Flickr: Jason HowieSource: Pew Internet Research

H O W O L D A R E T H E Y ?

Source: Pew Internet Research

T H E Y ’ R E M I M I C K I N G T H E R E A L W O R L D O N L I N E .

S O H O W A R E C O M PA N I E S & G O V E R N M E N T A G E N C I E S C A P T U R I N G S TA F F & C I T I Z E N

E N E R G Y ?

CROWDSOURCINGGroup of People

Distribution of Work

ACTIVE

PASSIVE

200 Million Solved Each Day

150,000 Hours Of Translation Work Per Day (Avg. 10 seconds per user)

H O W I S T H I S I M PA C T I N G G O V E R N M E N T ?

O P E N N E S S

DATA.GOVFEDERAL DATA

STATE DATA

HYPER-LOCAL DATA

OPEN CRIME REPORTING CRIMEREPORTS.COM

OPEN FINANCES

OPEN PERFORMANCE STATS PERFOMANCE.LACITY.ORG

C O N T E X T U A L

CONTEXTUAL INFORMATION HAWAII.GOV

CROWDMAPPING www.crowdmap.com

AUGMENTED REALITY App Store: Layar

SITEGEIST

App Store: Sitegeist

CLOAK APP STORE: CLOAK

P A R T I C I P A T I O N

W H AT S A P P

Text

StreetBump.org

Copenhagen Wheel

S E E C L I C K F I X . C O M

SeeClickFix

SOCIALIZED EMERGENCY COMMUNICATION

G O O G L E F L U T R E N D S

G O O G L E P E R S O N F I N D E R

SELF-SERVICE COMMUNITIES TEXAS.GOV

NEXTDOOR

WWW.NEXTDOOR.COM

We The People | whitehouse.gov

OPEN INNOVATION CHALLENGE.GOV

POPVOX: OPEN LEGISLATION www.popvox.com

Sunlight Foundation Congress AppApp Store: Congress

APP INVENTOR www.appinventor.org

O F F L I N E S O C I A L N E T W O R K S

A P P S T O R E : F I R E C H AT

S H A R I N G E C O N O M Y

SOCIAL VOLUNTEERING www.skillsforchange.com

G O V T E C H S T A R T U P S

Source: Knight Foundation

Source: Knight Foundation

What’s Happening In The Market

W H AT ’ S N E X TD I S C O V E R

Flickr: Sweetie187

William Hook

BYOABring Your Own Apps

RAPID INNOVATION

NEW FORMS OF CREATION

EVERYTHING WILL BE SHARED

MUNIRENT.com

THE RISE OF GAMIFICATION

amboo who?

GOAL RULES FEEDBACK VOLUNTARY PARTICIPATION

Google Play: S4 Sensor App

CITIZENS AS SENSORS

CITIZENS AS SCIENTISTS

http://Fold.it

NEW WAYS TO INTERACT

NEW WAYS TO EXPERIENCE

PREDICTIVE EVERYTHING

IDENTITY DATA PROVIDERS

Flickr: James Dellow

IDP Concept Developed In Collaboration With Dan Charboneau Flickr: webtreats

CONNECTED SOCIAL SYSTEMS

IDENTIFICATION IDEATION MICROTASKING FUNDING IMPLEMENTATION VALIDATION

Business Process

IDENTIFY PROBLEM

PROPOSESOLUTIONS

DISTRIBUTE TASKS

FIND FUNDING

IMPLEMENTSOLUTION

VALIDATE IFIT WORKED

Flickr: webtreats

W E A R A B L E ST H E R I S E O F

Motorola Moto 360

GOOGLE GLASSES

APPLE WATCH

Person-to-Person

Self-Service

Internet

Mobile

Augmented

Predictive

How Will This Impact The

Public Sector?

Gov 1.0

Gov 2.0

Beyond

S TA R TW H E R E T O

Flickr: Sweetie187

1 . S H I F T Y O U R M I N D S E T.

I F Y O U D O N ’ T B U I L D I T, S O M E O N E

E L S E W I L L .

2 . F I N D Y O U R I N T E R N A L A - T E A M .

Source: Tall Tress Leadership

3 . E N G A G E W I T H Y O U R C O M M U N I T Y.

E X T E R N A L : Y O U ’ V E B E E N TA G G E D I N A P H O T O

I N T E R N A L : W H AT D I D I M I S S ?

C L I C K T H E L I N K !

C H E C K P H O N E

L I K I N G , C O M M E N T I N G , S H A R I N G , U P L O A D I N G

P I C T U R E S

A D A P T E D B Y D U S T I N H A I S L E R H O O K M O D E L : N I R E YA L , HOOKED

FA C E B O O K H O O K

Y O U G E T T O S E E T H E P I C T U R E

S O C I A L C O N N E C T E D N E S S ( ‘ A C C E S S T O Y O U R T R I B E ’ )

4 . I D E N T I F Y O P P O R T U N I T I E S T O E N G A G E .

5 . E X P E R I M E N T L I K E Y O U I N V E S T.

6 . M E A S U R E & A D A P T.

Source: Wcreative-mpls

P O S I T I V E D I S R U P T I O N R E Q U I R E S O P E R AT I N G I N A

S TAT E O F C O N T I N U O U S B E TA .

www.erepubliclabs.com

Flickr: webtreats

Any Questions?Dustin Haisler

dhaisler@erepublic.comerepubliclabs.com

L E S S O N S L E A R N E D

IDENTIFY STAKEHOLDERS FROM THE STARTSTAKEHOLDERS

BE ABLE TO DRAW THE CHANGE WHITEBOARD RULE

YOU WANT PEOPLE TO BE ABLE TO SEE THAT THEY ARE EFFECTING CHANGE.

QUICK WINS

DON’T START MULTIPLE PROGRAMS AT THE SAME TIME. GRADUALLY

TRANSITION.

START SMALL

PEOPLE ARE RELUCTANT TO PARTICIPATE IN PROCESSES THEY DO NOT

UNDERSTAND.

TRANSPARENCY

WHAT DOES SUCCESS LOOK LIKE?MAKE SURE EVERYONE ON THE TEAM

AND INVOLVED IN THE PROGRAM HAS A SHARED VISION OF SUCCESS.

SET GOALSESTABLISH GOALS OR BENCHMARKS TO

REPORT ON AND GAUGE SUCCESS.

Flickr: webtreats

Any Questions?Dustin Haisler

dhaisler@erepublic.comerepubliclabs.com