Sumter County PWD Strategic Plan

30 May 2014

Contents• Purpose• Scope• General• Levels of Service• Organization• PWD Vision• PWD Mission• Goals and Objectives• Plan Monitoring• Plan Documentation

Purpose• The purpose of the PWD Strategic Plan is to provide the

long range goals and objectives of the Division, Branches, and assigned Departments. These will help PWD to address future needs while developing the plans to achieve them.

Scope• This strategic plan includes the PWD headquarters

consisting of the Director, the Assistant Directors for Engineering, Operations, and Services, supporting admin staff, and the nine (9) operating departments of Road and Bridge, Parks, Mosquito Control, Solid Waste, Facilities Development, Facilities Maintenance, Transit, Animal Services, and Fleet Maintenance (Veterans’ Services departs 1 Oct 14). It also includes special programs such as Storm Water and Highway/Traffic Safety.

General• The PWD will create and maintain the PWD Strategic

Plan. It includes a five (5) year budget and twenty (20) year capital budget, as prescribed by the County’s budget process. It will also include specific goals for PWD and Engineering, Operations, and Services Branches, and objectives for each department and program. Each department will also established their five (5) year plan. The PWD and all department strategic plans will be updated each Jan-June during the annual budget update process.

Levels of Service• Each department will meet the levels of service (LOS) as

required by the County’s Comprehensive Plan (see Planning Department on the Intranet)

• Each department will also annually update and then meet or exceed the performance measures as set forth in their annual budget

PWD Organization

Fleet Maint.

Traffic Operations

Transit

TDC

PWD

FiscalSpt

Front Desk

Engr Opns Svcs

Road CIP

FacilitiesDev

Stormwater

PavementMgt

Hwy SafetyTraffic Engr

Road &Bridge

FacilitiesMaint

Solid Waste(CDA)

Bridge Mgt

AnimalServices

MosquitoControl

VeteransServices

Parks

Denotes non-typical PW functionNot under APWA Accreditation

GIS

PWD Vision• The Vision is to organize for success by ensuring the

right personnel, consultants and contractors, and equipment are in the right place at the right time; to achieve APWA Accreditation within two (2) years and maintain/update it every four (4) years; and to obtain Sumter County public acknowledgement as an excellent provider of services in all areas within two (2) years, and sustain it.

PWD Mission• The Mission of the Public Works Division is to strive for

operational efficiency and sustain a commitment of excellence to ensure the protection of public health, safety, and the welfare of the citizens of Sumter County.– This is done thru the Engineering, Operations, and Services

Branches, and their management of the Departments of Road & Bridge, Parks, Mosquito Control, Facilities Development, Facilities Maintenance, Solid Waste (the Citizens’ Drop-off Area or CDA), Transit, Animal Services and Fleet Maintenance; and Storm Water and Highway/Traffic Safety programs.

Goals• PWD

– Attain APWA Accreditation– Improve CBF processes across all departments as required– More effective management of the Branches

• Objectives– Long term – APWA accreditation NLT FY16– Short term – All PWD SOPs published by 30 May 2014– Short term – CBF process prepared by NLT April 2014– Short term – Review of meeting/reports schedule, and tasking

processes, and improvements implemented by April 2014

Goals• Engineering

– Continue to implement and improve the Pavement Management Program

– Deliver the roadway capital and related infrastructure projects on time and under budget

– Fully implement and improve the Stormwater Management Program and grow into a Department

– Fully implement and improve the Highway/Traffic Safety Program, including on-call Traffic Engineering services

– Deliver the Facilities Development capital projects on time and under budget

Engineering Objectives• Pavement Management

– Long term – Raise the Countywide PCI to 75 or better by 2018– Long term – Fully implement the “unpaved to paved” program to

eliminate the 20 miles of unpaved roads, saving maintenance costs, by 2015

– Short term – FY14 Pvt Mgt program complete by 31 Aug 2014– Short term – Pave 22 unpaved sections by 15 Sep 2014

• Deliver Capital road and infrastructure projects– Long term – Obtain full funding and complete C475 mill and

resurface and bridge replacement by 2016– Long term – Complete C462, C466W, and C468 on time– Short term – Design and construct CR529B NLT 30 Sep 2014– Short term – Complete C466A III NLT 31 January 2015– Short term – Engineering Standards Manual approval July 2014

Engineering Objectives• Storm Water Management

– Long term – Complete Jumper Creek Watershed Study by 2016– Long term – Complete GIS database of County storm water

system and facilities by 2017– Long term – Implement best management practices for Lake

Panasoffkee by 2015– Short term – Complete the Big Prairie and Gant Lake Watershed

Studies by Dec 2014.– Short term – Fully implement all Jumper Creek interim corrective

measures by 30 Sep 2014

Engineering Objectives• Highway Traffic Safety Program

– Long term – Develop and implement ITS/ATMS within 5 years– Long term – Employ HFST on a project in Sumter County– Short term – Ensure Safety projects are submitted yearly– Short term – Maximize attendance at the FY14 TSWG meetings– Short term – Advertise RFP and award on-call Guardrail contract

by May 2014

Engineering Objectives• Facilities Development

– Long term – Design & build new facilities for the Clerk, SOE, Courthouse Parking, and Jail Expansion by 2020

– Long term – Design & build new Bushnell Fire Station by 2017– Short term – Design & build New Cow Palace NLT 28 Feb 2015– Short term – Design & build new North Wildwood Fire Station

NLT 30 Sep 2014– Short term – Construct and commission the Judicial Center

Renovation NLT 31 Dec 2014– Short term – Construct and commission the Southwest County

Fire Stations NLT 30 Sep 2014– Short term – Construct and commission the Belvedere Library

Expansion NLT 30 Sep 2014– Short term – Bring HCH/Jail, Webster and Lake Pan projects to

final completion and fiscal close-out NLT 28 Feb 2014

Goals• Operations

– Oversee creation and employment of highly effective North/Sign Crew for North County, and improve overall sign operations

– Fully develop and employ Stormwater Maintenance Capability within Road and Bridge

– Oversee improvements of Road and Bridge’s Equipment, Mowing/Asphalt, and Brush crews resulting in improved customer surveys

– Manage the County’s bridges, and effect repairs as dictated by the Bridge Maintenance Management Plan

– Improve facility maintenance of the County Fair Grounds– Maintain the high level of customer satisfaction with Transit,

CDA, and Facilities Maintenance thru continued emphasis– Employ best management practices at Fleet Maintenance and

CDA

Operations Objectives

• Road and Bridge– Long term – Obtain necessary equipment, expertise and funding

for consistent annual canal maintenance program by FY16– Long term – Implement retro-reflectivity operations to meet the

MUTCD by FY16– Short term – initiate limited street sweeping operations in 2014– Short term – Implement combined weed eating/spraying

operations by April 2014 and complete 2 rounds by Oct 2014 in coordination with the Mowing Crew

– Short term – Initiate comparison of North and South Sign Teams by Dec 2013. Report assessment by June 2014.

– Short term – Equipment Crew complete preparation of Unpaved to Paved segments by April 2014.

– Short term – Brush Crew goes thru Process Action assessment and combines new ideas with new chipper to improve rate

Operations Objectives• Solid Waste (CDA)

– Long term – Close out the long term care permit by 2016– Short term – Restructure the CDA to either contract out-source

or Source 2 employees

• Facilities Maintenance– Long term – Budget for and implement a campus-wide HVAC

system and controls at the Courthouse Complex by 2017– Long term – Reduce power bills by 10% from FY14 to 2016– Short term – Accept recently completed facilities for

maintenance as they are completed– Short term – Fully implement the annual Fairgrounds

maintenance program by 30 Sep 2014

Operations Objectives• Facilities Maintenance (continued)

– Short term – Implement an approved indoor Air Climate Policy countywide on all buildings by Sep 2014.

– Short term – Evaluate buildings interior and exterior for replacing high wattage light fixtures with more efficient fixtures, assuming pay back is acceptable; submit plan by Sep 2014.

Operations Objectives• Fleet Maintenance

– Long term – Incorporate all BOCC vehicles into the PWD Fleet Maintenance program by 2016

– Long term – Implement best management practices for the various elements of the Motor Pool NLT 2015

– Short term – Implement the changeover from pure Chevy dumps to IH or Peterbuilt in FY14.

• Bridge Management– Long term – Develop and implement a 5 year bridge

maintenance funding program starting with FY15– Short term – Implement the Bridge Maintenance Program in

2014 by repairing those bridges as noted on the Wade Trim report

Goals• Services

– Develop and sustain consistent Animal Services staffing to minimize personnel turn-over.

– Upgrade information exchange between Animal Services and residents

– Maintain high level of customer satisfaction with Parks and Mosquito Control thru continued emphasis.

– Fully implement the Parks 5-year facility improvement plan and update it each year with a new 5th year.

– Create and implement the 5 year improvement programs for Mosquito Control, Animal Services, and Transit

Services Objectives• Animal Services

– Long term – Reduce ACO turnover to less than one/year thru application of vigorous hiring process and understanding of expectations up front

– Short term – Interview and hire to fill all vacant ACO positions NLT April 2014

– Short term – Implement Facebook page by January 2014 to enhance the public’s information and opinion of Animal Services in Sumter County

– Short term – Implement new 3 year license animal tag process by Dec 2013

– Short term – develop the Animal Services 5 year improvement plan (for facilities, equipment or processes) by Feb 2014

Services Objectives• Parks

– Long term – Improve the fishing quality of Lake Miona by 2017– Long term – Develop plans for the Train Spotting station for

Shady Brook NLT FY16– Short term – Ensure the 2nd annual Paddle Florida event runs

smoothly in Feb 2014– Short term – Ensure the new Lake Panasoffkee digital sign is

installed NLT April 2014– Short term – re-write the Parks Five Year Improvement Plan by

March 2014

Services Objectives• Mosquito

– Long term – Fully implement gambusia fish pond for biological control of larva/pupa by 2016

– Short term – Host a Central Florida County Mosquito Control Coordination and Cooperation meeting with Citrus, Lake, Marion and Hernando Counties in 2014

– Short term – Create the Mosquito Control 5 year improvement plan (for facilities, processes or equipment) by June 2014

• Veterans’ Services– Long term – Become certified and/or nationally recognized as a

leading VSO, by the NACVSO by 2016– Short term – Establish an aggressive outreach program involving

all VSO staff by Sep 2014– Short term – Host a Veterans Day event in Nov 2014.

Operations Objectives

• Transit– Long term – Consider other funding source and implement joint

Lake-Sumter bus route into The Villages by 2016. – Short term – Improve flexibility and use of Ecolane software to

reduce number of monthly un-met trips by 50% by 30 Sep 2014– Short term – Improve comfort of the bus seats by April 2014 as

reflected in the customer surveys– Short term – Improve physical security of the Ride Rite facility by

March 2014.

Plan Monitoring• PWD Goals and Department Objectives are monitored

thru the following processes:– Annual Budget review process, Jan-June each year, includes

status report on goals and objectives – Monthly meetings with each Branch and all assigned

Department heads and Programs.– Special meetings as required to address issues– Specific tasks are assigned to the PWD Director, Branch Chiefs

and Department heads via the annual Employee Performance Evaluation process.

Plan Documentation• Once approved, long range goals are published on the

PWD website and maintained by the PWD Director.