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Maximizing in-house training and development alternatives for a professional public service workforce in the Philippines Hilario P. Martinez 1

Training and development needs assessment, public sector, Philippines

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a training and development needs assessment tool, competency-based, utilizing consensual approach, emphasizes on the responsibility of supervisors in directly developing the competence of subordinates, best applicable in a competency-based system

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Page 1: Training and development needs assessment, public sector, Philippines

Maximizing in-house training and development alternatives for a professional public service workforce in the Philippines

Hilario P. Martinez 1

Page 2: Training and development needs assessment, public sector, Philippines

The Foundation of this Yardstick

Hilario P. Martinez 2

Page 3: Training and development needs assessment, public sector, Philippines

SOME OBSERVATIONS IN HUMAN RESOURCES SITUATION IN OFFICES

Hilario P. Martinez 3

Page 4: Training and development needs assessment, public sector, Philippines

Familiar situations in offices (1)

Increasing

Paperwork

Older folks’ extra effort to cope

with the evolving hi-tech workplace

Hilario P. Martinez 4

Page 5: Training and development needs assessment, public sector, Philippines

Familiar situations in offices (2)

Hilario P. Martinez 5

DUE TO REWORKS AND BACK JOBS

Undue obedience to

certain officials

Page 6: Training and development needs assessment, public sector, Philippines

Familiar situations in offices (3)

Difficult employees especially

when the boss is out

Inexperienced employees,

fresh graduates, new hires

Hilario P. Martinez 6

Page 7: Training and development needs assessment, public sector, Philippines

Familiar situations in offices (4)

Working with/for

Incompetent Bosses

Office politicians, jesters and

“in-crowd” guys of the boss

Unstable Team

Performance

Hilario P. Martinez 7

Page 8: Training and development needs assessment, public sector, Philippines

Familiar situations in offices (5)

Finger pointing

and fault-finding

Inadequate/weak

problem-solving capabilities

Hilario P. Martinez 8

Opportunism and

Malpractices

Page 9: Training and development needs assessment, public sector, Philippines

Familiar situations in offices (6)

Skills – Job mismatch Demotivated and

Timid Employees

Difficult coordination even among team members

Hilario P. Martinez 9

Page 10: Training and development needs assessment, public sector, Philippines

ATTENDANT HUMAN RESOURCE ISSUES

Hilario P. Martinez 10

Page 11: Training and development needs assessment, public sector, Philippines

Policy in Hiring and Manning

Hilario P. Martinez 11

Page 12: Training and development needs assessment, public sector, Philippines

Command responsibility of the Supervisor/Team Leader

Hilario P. Martinez 12

Page 13: Training and development needs assessment, public sector, Philippines

Training and Development Interventions

Hilario P. Martinez 13

Page 14: Training and development needs assessment, public sector, Philippines

HR Perception

Hilario P. Martinez 14

Is 5% of MOOE* a standard training budget for all

agencies? Why so much? Do we always have that many dumb bells-that-never-learn every year?

* MOOE – Maintenance and Other Operating Expenses (Operating Fund)

Page 15: Training and development needs assessment, public sector, Philippines

THE CRITERIA

Hilario P. Martinez 15

Page 16: Training and development needs assessment, public sector, Philippines

LEVELS OF CRITICALITY TO JOB: HIGH = 3

MODERATE = 2 LOW = 1

Criticality to Job

where the competency

element/unit is a vital

contributor to job delivery,

requiring significant

time and effort on the

part of the jobholder

High

where the competency

element/unit has a definite

impact on time and

effort in the delivery of

job outputs

Moderate

where the competency

element/unit may not be a

major component or contributor to the overall job

delivery in terms of time

and effort

Low

Hilario P. Martinez 16

Page 17: Training and development needs assessment, public sector, Philippines

Level of Competency

Basic – where the jobholder is able to execute the competency element with supervision

Sufficient – where the jobholder is able to execute the competency element without supervision

Expert – where the jobholder is not only able to execute the competency element independently but is also able to guide others and to innovate in the task execution

COMPETENCY LEVEL

EXPERT = 1

SUFFICIENT = 2

BASIC = 3

Hilario P. Martinez 17

Page 18: Training and development needs assessment, public sector, Philippines

Making Sense to a Critical Imbalance?

Criticality to Job

Level of Competency

3 2 1

1 2 3

Hilario P. Martinez 18

Page 19: Training and development needs assessment, public sector, Philippines

FORMULATING THE SCORING MECHANICS

Hilario P. Martinez 19

Page 20: Training and development needs assessment, public sector, Philippines

Level of Competency Criticality to Job

LEVEL OF COMPETENCY

CRITICALITY TO JOB

3

3

2 2

1

1 Expert

Sufficient

Basic

High

Moderate

Low

B x H = 9 B x M = 6 B x L = 3 S x H = 6 S x M = 4 S x L = 2 E x H = 3 E x M = 2 E x L = 1

B x H = 9 B x M = 6 S x H = 6 S x M = 4 B x L = 3 E x H = 3 E x M = 2 S x L = 2 E x L = 1

Hilario P. Martinez 20

Page 21: Training and development needs assessment, public sector, Philippines

9 6 3

6 4 2

3 2 1

Numerical Rating

B x H = 9 B x M = 6 S x H = 6 S x M = 4 B x L = 3 E x H = 3 E x M = 2 S x L = 2 E x L = 1

Hilario P. Martinez 21

HIGHEST

LOWEST

Ra

ng

e o

f Tr

ain

ing

&

Dev

elo

pm

ent

Nee

ds

Page 22: Training and development needs assessment, public sector, Philippines

Adjectival Rating

BASIC

HIGH

SUFFI-

CIENT

HIGH

EXPERT

HIGH

BASIC

MODE-

RATE

SUFFI-

CIENT

MODE-

RATE

EXPERT

MODE-

RATE

BASIC

LOW

SUFFI-

CIENT

LOW

EXPERT

LOW

B x H B x M S x H S x M B x L E x H E x M S x L E x L

LEVEL OF COMPETENCY

CRITICALITY TO JOB

Hilario P. Martinez 22

Page 23: Training and development needs assessment, public sector, Philippines

B·H S·H E·H

B·M S·M E·M

B·L S·L E·L

9 6 3

6 4 2

3 2 1

Numerical Rating = Adjectival Interpretation

Hilario P. Martinez 23

Page 24: Training and development needs assessment, public sector, Philippines

BH SH EH

BM SM EM

BL SL EL

9 6 3

6 4 2

3 2 1

Objective-wise: Numerical ≠ Adjectival

Hilario P. Martinez 24

From greatest training needs to the least

training needs?

From basic skills to expert level, from low

criticality to high?

Page 25: Training and development needs assessment, public sector, Philippines

. . .

Deriving the equivalent % rates

B S E Total

L 3 2 1 6

M 6 4 2 12

H 9 6 3 18

Total 18 12 6 36

B S E Total

L 8.33% 5.56% 2.78% 16.67%

M 16.67% 11.11% 5.56% 33.33%

H 25.00% 16.67% 8.33% 50.00%

Total 50.00% 33.33% 16.67% 100.00%

BL = 3 / 36 = 0.0833 BM = 6 / 36 = 0.1667 BH = 9 / 36 = 0.2500

SL = 2 / 36 = 0.0556 SM = 4 / 36 = 0.1111 SH = 6 / 36 = 0.1667

EL = 1 / 36 = 0.0278 EM = 2 / 36 = 0.0556 EH = 3 / 36 = 0.0833

Hilario P. Martinez 25

Page 26: Training and development needs assessment, public sector, Philippines

Weighted Score Equivalent for Competency Level Criticality to Job

B S E Total B S E Total

L 3 2 1 6 8.33% 5.56% 2.78% 16.67%

M 6 4 2 12 16.67% 11.11% 5.56% 33.33%

H 9 6 3 18 25.00% 16.67% 8.33% 50.00%

Total 18 12 6 36 50.00% 33.33% 16.67% 100.00%

Hilario P. Martinez 26

9 6 3

6 4 2

3 2 1

B·H S·H E·H

B·M S·M E·M

B·L S·L E·L

Page 27: Training and development needs assessment, public sector, Philippines

T.D.N.A. RATING SCHEME

Hilario P. Martinez 27

Page 28: Training and development needs assessment, public sector, Philippines

T.D.N.A. Tool Rating Scheme

Hilario P. Martinez 28

STA

ND

AR

DIZ

ED

JOB

TIT

LE

CO

MP

ETEN

CY

ST

AN

DA

RD

Elements minimum

Elements maximum

Elements minimum

Elements maximum

PR

IMA

RY

RA

TIN

G A

RE

A

UNITS OF COMPETENCY

minimum

UNITS OF COMPETENCY

maximum

SCO

RE R

OLL-U

P A

REA

Page 29: Training and development needs assessment, public sector, Philippines

The T.D.N.A. Cube

9 25.00%

6 16.67%

3 8.33%

6 16.67%

4 11.11%

2 5.56%

3 8.33%

2 5.56%

1 2.78%

Numerical Score

Percent Equivalent

Adjectival Score

Hilario P. Martinez 29

Page 30: Training and development needs assessment, public sector, Philippines

The T.D.N.A Table

Hilario P. Martinez 30

Page 31: Training and development needs assessment, public sector, Philippines

Equivalent Proficiency Rates

Hilario P. Martinez 31

LOWEST

HIGHEST

SORTED . . .

Page 32: Training and development needs assessment, public sector, Philippines

Proficiency and Deficiency Rate by Competency-Criticality Group

Hilario P. Martinez 32

Proficiency Deficiency Gap

1 - BH 75.00% 25.00% 0

2 - BM, SH 83.33% 16.67% 8.33%

3 - SM 88.89% 11.11% 5.56%

4 - BL, EH 91.67% 8.33% 2.78%

5 - SL, EM 94.44% 5.56% 2.78%

6 - EL 97.22% 2.78% 2.78%

Group

Page 33: Training and development needs assessment, public sector, Philippines

The “Deficiency Scale”

Hilario P. Martinez 33

Gro

up

1

Gro

up

2

Gro

up

3

Gro

up

4

Gro

up

5

Gro

up

6

HIGHEST T/D Needs LOWEST T/D Needs

D E F I C I E N C Y G A P S

Page 34: Training and development needs assessment, public sector, Philippines

PRESENTING THE T.D.N.A. TOOL The physical design and the scoring scheme

Hilario P. Martinez 34

Page 35: Training and development needs assessment, public sector, Philippines

Employee-Ratee Form TDNA FORM DESCRIPTION

This instrument needs to be accomplished separately by three Individuals: (1) an employee-ratee, (2) the supervisor-rater, and (3) a peer rater. The supervisor-rater should be the immediate supervisor of the employee-ratee, while the peer rater should be any member of the group the employee-ratee belong and chosen at random. For employee-ratee who supervises subordinates, a subordinate-rater likewise chosen at random shall be the fourth rater.

Select your answer from the list in the appropriate column. Be informed that the information you provide in this form shall be held in strictest confidence and maybe subject to verification whenever necessary

Hilario P. Martinez 35

(Strictly Confidential)Agency:

Reference Period (Please mark boxes): Semester Calendar Year of 20 Form TDNA 1-A

1

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---

---

---

---

---

1

---

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1

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1

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1

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1

---

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---

---

1

---

---

---

---

---

---

* Information to be supplied by HRMD

Date: Date:

2 - Number of Elements:

3 - Number of Elements:

Date of Appointment: Name and Rank of Immediate Supervisor:

4 - Number of Elements:

COMPETENCY LEVEL (Basic, Sufficient,

Expert)

1 - Number of Elements:

Official Station:Name of Employee-Ratee:

Position Title: Designation:

CRITICALITY to JOB (Low, Medium, High)

Un

it N

o.

Title of Unit of

Competency *

Elem

ent

No

.

Elements of the Unit of Competency *

5 - Number of Elements:

6 - Number of Elements:

7 - Number of Elements:

Employee-Ratee Training and Development Needs Analysis Form

Name/Signature of Analyst Name/Signature of Employee-Ratee

Page 36: Training and development needs assessment, public sector, Philippines

Supervisor-Rater Form TDNA FORM DESCRIPTION (Continued)

Space is alloted for a maximum of seven (7) units of competency and maximum of seven (7) elements per unit.

Scale Guide for CRITICALITY to JOB: the importance this competency element has in relation to the delivery of outputs and the execution of job. Scale of Low [L] - where the competency element may not be a major component or contributor to the overall job delivery in terms of time and effort; Moderate [M] - where the competency element has a definite impact on time and effort in the delivery of job outputs; and High [H] - where the competency element is a vital contributor to job delivery, requiring significant time and effort on the part of the jobholder.

Hilario P. Martinez 36

(Strictly Confidential)Agency:

Reference Period (Please mark boxes): 0 Semester Calendar Year of 20 0 Form TDNA 1-B

0 1

---

---

---

---

---

---

0 1

---

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0 1

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0 1

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0 1

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* Information to be supplied by HRMD

Date: Date:

0

Supervisor-Rater Training and Development Needs Analysis Form

Name of Employee-Ratee: 0 Official Station: 0

Position Title: 0 Designation: 0

Date of Appointment: 0 Name and Rank of Immediate Supervisor: 0

Un

it N

o.

Title of Unit of

Competency *

Elem

ent

No

.

Elements of the Unit of Competency *CRITICALITY to JOB (Low, Medium, High)

COMPETENCY LEVEL (Basic, Sufficient,

Expert)

0

0

0

0

0

0

0

0

1 - Number of Elements:

0

0

0

0

0

0

0

0

0

2 - Number of Elements:

0

0

0

0

0

0

0

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0

3 - Number of Elements:

0

0

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0

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0

0

0

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4 - Number of Elements:

0

0

0

6 - Number of Elements:

0

0

0

0

0

0

0

0

0

5 - Number of Elements:

0

Name/Signature of Analyst Name/Signature of Supervisor-Rater

0

0

0

0

0

0

0

0

7 - Number of Elements:

0

0

0

0

0

0

0

Page 37: Training and development needs assessment, public sector, Philippines

Peer-Rater Form TDNA FORM DESCRIPTION (Continued)

Scale Guide for Level of COMPETENCY: the current proficiency which jobholder has in the execution of the competency element. Scale of Basic [B] - where jobholder is able to execute the competency element with supervision; Sufficient [S] - where jobholder is not only able to execute the competency element without supervision; and Expert [E] - where the jobholder is not only able to execute the competency element independently but is also able to guide others and innovate in the task execution. For each response marked [E] as Expert, the respondent is required to indicate/attach reference material/s (reports, citations, certifications, etc.) for verification in accordance to rules of evidence.

Hilario P. Martinez 37

(Strictly Confidential)Agency:

Reference Period (Please mark boxes): 0 Semester Calendar Year of 20 0 Form TDNA 1-C

0 1

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0 1

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0 1

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---

---

* Information to be supplied by HRMD

Date: Date:

0

Peer-Rater Training and Development Needs Analysis Form

Name of Employee-Ratee: 0 Official Station: 0

Position Title: 0 Designation: 0

Date of Appointment: 0 Name and Rank of Immediate Supervisor: 0

Un

it N

o.

Title of Unit of

Competency *

Elem

ent

No

.

Elements of the Unit of Competency *CRITICALITY to JOB (Low, Medium, High)

COMPETENCY LEVEL (Basic, Sufficient,

Expert)

0

0

0

0

0

0

0

0

1 - Number of Elements:

0

0

0

0

0

0

0

0

0

2 - Number of Elements:

0

0

0

0

0

0

0

0

0

3 - Number of Elements:

0

0

0

0

0

0

0

0

0

4 - Number of Elements:

0

0

0

6 - Number of Elements:

0

0

0

0

0

0

0

0

0

5 - Number of Elements:

0

Name/Signature of Analyst Name/Signature of Peer-Rater

0

0

0

0

0

0

0

0

7 - Number of Elements:

0

0

0

0

0

0

0

Page 38: Training and development needs assessment, public sector, Philippines

Subordinate-Rater Form TDNA FORM DESCRIPTION (Continued)

For all respondents, answers found to be inadequate or not supported by verified facts and/or relevant documents shall be reduced to the next lower mark/rating.

Hilario P. Martinez 38

(Strictly Confidential)Agency:

Reference Period (Please mark boxes): 0 Semester Calendar Year of 20 0 Form TDNA 1-D

0 1

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0 1

---

---

---

---

---

---

* Information to be supplied by HRMD

Date: Date:

0

7 - Number of Elements: 0

0 0

Name/Signature of Analyst Name/Signature of Subordinate-Rater

0

0

0

0

0

0

6 - Number of Elements: 0

0 0

0

0

0

0

0

0

5 - Number of Elements: 0

0 0

0

0

0

0

0

0

4 - Number of Elements: 0

0 0

0

0

0

0

0

0

3 - Number of Elements: 0

0 0

0

0

0

0

0

0

2 - Number of Elements: 0

0 0

0

0

0

0

0

0

1 - Number of Elements: 0

0 0

Un

it N

o.

Title of Unit of

Competency *

Elem

ent

No

.

Elements of the Unit of Competency *CRITICALITY to JOB (Low, Medium, High)

COMPETENCY LEVEL (Basic, Sufficient,

Expert)

0

0

0

0

0

Date of Appointment: 0 Name and Rank of Immediate Supervisor: 0

0

Subordinate-Rater Training and Development Needs Analysis Form

Name of Employee-Ratee: 0 Official Station: 0

Position Title: 0 Designation: 0

Page 39: Training and development needs assessment, public sector, Philippines

Attendant TDNA forms to be accomplished depending of on classification of Employee-Ratee

Employee-Ratee – is a supervisorial employee

Employee-Ratee form

Supervisor-Rater form

Peer-Rater form

Subordinate-Rater form

Employee-Ratee – does not exercise supervisorial function

Employee-Ratee form

Supervisor-Rater form

Peer-Rater form

Average is ÷ by 4 per

Unit of Competency

Average is ÷ by 3 per

Unit of Competency

Hilario P. Martinez 39

Page 40: Training and development needs assessment, public sector, Philippines

SAMPLE FILLED-UP RATING SHEETS

Hilario P. Martinez 40

Page 41: Training and development needs assessment, public sector, Philippines

Filled –up Employee-Ratee Form

Hilario P. Martinez 41

3MB 16.67%

3HS 16.67%

3MS 11.11%

4LS 5.56%

4LB 8.33%

4MS 11.11%

4MS 11.11%

4MB 16.67%

4MS 11.11%

4LS 5.56%

4HS 16.67%

3MB 16.67%

3MS 11.11%

3MB 16.67%

3MS 11.11%

3HB 25.00%

3MS 11.11%

3LB 8.33%

3MB 16.67%

3MS 11.11%

13.16%

14.82%

14.82%

15.74%

12.04%

9.03%

12.50%

1

4

5

6

2

3

(Strictly Confidential)Agency:

Reference Period (Please mark boxes): Semester Calendar Year of 20 Form TDNA 1-A

3 1 Moderate Basic

2 High Sufficient

3 Moderate Sufficient

---

---

---

---

4 1 Low Sufficient

2 Low Basic

3 Moderate Sufficient

4 Moderate Sufficient

---

---

---

4 1 Moderate Basic

2 Moderate Sufficient

3 Low Sufficient

4 High Sufficient

---

---

---

3 1 Moderate Basic

2 Moderate Sufficient

3 Moderate Basic

---

---

---

---

3 1 Moderate Sufficient

2 High Basic

3 Moderate Sufficient

---

---

---

---

3 1 Low Basic

2 Moderate Basic

3 Moderate Sufficient

---

---

---

---

1

---

---

---

---

---

---* Information to be supplied by HRMD

Date: Date:

2 - Number of Elements:

Direct the implementation of

programs, projects and

systems

3 - Number of Elements:

Date of Appointment: Name and Rank of Immediate Supervisor:

18

Establish and sustain agency

linkages

4 - Number of Elements:

COMPETENCY LEVEL (Basic, Sufficient,

Expert)

Apply appropriate external analysis tools

Analyze development imperatives

1 - Number of Elements:

Conduct external analysis

Organize operations

Mobilize team members

Monitor implementation

Evaluate effectiveness of operations

Official Station:Name of Employee-Ratee:

Position Title: Designation:

CRITICALITY to JOB

(Low, Moderate, High)

Un

it N

o.

Title of Unit of

Competency *

Elem

ent

No

.

Elements of the Unit of Competency *

Formulate policy

recommendations

24

Develop strategies

5 - Number of Elements:

Formulate strategies

6

Prepare research plan

6 - Number of Elements:

Generate resources

7 - Number of Elements:

20

Identify stakeholders

Develop/establish communication strategies with stakeholders

Provide information to stakeholders

Promote the organization

23

Analyze research result

Prepare policy paper

Present policy recommendation

Define strategic options

Select strategic option

Employee-Ratee Training and Development Needs Analysis Form

Name/Signature of Analyst Name/Signature of Employee-Ratee

25

Identify needs

Develop resource generation plans & strategies

Secure commitment of donors/funding sources

SUM

MA

RY

OF

PO

INTS

EA

RN

ED:

by Elem

ent, U

nit a

nd

Po

sition

Title

Page 42: Training and development needs assessment, public sector, Philippines

Filled-up Supervisor-Rater Form

Hilario P. Martinez 42

(Strictly Confidential)Agency:

Reference Period (Please mark boxes): 0 Semester Calendar Year of 20 0 Form TDNA 1-B

3 1 High Basic

2 Moderate Basic

3 High Basic

---

---

---

---

4 1 Moderate Basic

2 High Basic

3 Moderate Basic

4 Moderate Basic

---

---

---

4 1 High Basic

2 High Basic

3 Moderate Basic

4 Moderate Basic

---

---

---

3 1 High Basic

2 Moderate Basic

3 High Sufficient

---

---

---

---

3 1 High Basic

2 High Sufficient

3 High Sufficient

---

---

---

---

3 1 Moderate Sufficient

2 Moderate Basic

3 High Basic

---

---

---

---

0 1

---

---

---

---

---

---

* Information to be supplied by HRMD

Date: Date:

0

Supervisor-Rater Training and Development Needs Analysis Form

Name of Employee-Ratee: 0 Official Station: 0

Position Title: 0 Designation: 0

Date of Appointment: 0 Name and Rank of Immediate Supervisor: 0

Un

it N

o.

Title of Unit of

Competency *

Elem

ent

No

.

Elements of the Unit of Competency *CRITICALITY to JOB

(Low, Moderate, High)

COMPETENCY LEVEL (Basic, Sufficient,

Expert)

6

Prepare research plan

Apply appropriate external analysis tools

Analyze development imperatives

0

0

0

0

1 - Number of Elements:

Conduct external analysis

18

Organize operations

Mobilize team members

Monitor implementation

Evaluate effectiveness of operations

0

0

0

2 - Number of Elements:

Direct the implementation of

programs, projects and

systems

20

Identify stakeholders

Develop/establish communication strategies with stakeholders

Provide information to stakeholders

Promote the organization

0

0

0

3 - Number of Elements:

Establish and sustain agency

linkages

23

Analyze research result

Prepare policy paper

Present policy recommendation

0

0

0

0

4 - Number of Elements:

Formulate policy

recommendations

0

0

6 - Number of Elements:

Generate resources

24

Define strategic options

Select strategic option

Develop strategies

0

0

0

0

5 - Number of Elements:

Formulate strategies

Name/Signature of Analyst Name/Signature of Supervisor-Rater

0

0

0

0

0

0

0

0

7 - Number of Elements:

0

25

Identify needs

Develop resource generation plans & strategies

Secure commitment of donors/funding sources

0

0

3HB 25.00%

3MB 16.67%

3HB 25.00%

4MB 16.67%

4HB 25.00%

4MB 16.67%

4MB 16.67%

4HB 25.00%

4HB 25.00%

4MB 16.67%

4MB 16.67%

3HB 25.00%

3MB 16.67%

3HS 16.67%

3HB 25.00%

3HS 16.67%

3HS 16.67%

3MS 11.11%

3MB 16.67%

3HB 25.00%

19.72%

22.22%

18.75%

20.84%

19.45%

19.45%

17.59%

1

2

3

4

5

6

SUM

MA

RY

OF

PO

INTS

EA

RN

ED:

by Elem

ent, U

nit a

nd

Po

sition

Title

Page 43: Training and development needs assessment, public sector, Philippines

Filled-up Peer-Rater Form

Hilario P. Martinez 43

(Strictly Confidential)Agency:

Reference Period (Please mark boxes): 0 Semester Calendar Year of 20 0 Form TDNA 1-C

3 1 Moderate Basic

2 High Basic

3 Moderate Basic

---

---

---

---

4 1 Moderate Sufficient

2 Moderate Basic

3 High Basic

4 Moderate Basic

---

---

---

4 1 Moderate Basic

2 Moderate Basic

3 Moderate Sufficient

4 Moderate Basic

---

---

---

3 1 Moderate Basic

2 High Basic

3 Low Basic

---

---

---

---

3 1 Moderate Sufficient

2 Moderate Basic

3 Moderate Basic

---

---

---

---

3 1 High Sufficient

2 Moderate Basic

3 Moderate Sufficient

---

---

---

---

0 1

---

---

---

---

---

---

* Information to be supplied by HRMD

Date: Date:

0

Peer-Rater Training and Development Needs Analysis Form

Name of Employee-Ratee: 0 Official Station: 0

Position Title: 0 Designation: 0

Date of Appointment: 0 Name and Rank of Immediate Supervisor: 0

Un

it N

o.

Title of Unit of

Competency *

Elem

ent

No

.

Elements of the Unit of Competency *CRITICALITY to JOB

(Low, Moderate, High)

COMPETENCY LEVEL (Basic, Sufficient,

Expert)

6

Prepare research plan

Apply appropriate external analysis tools

Analyze development imperatives

0

0

0

0

1 - Number of Elements:

Conduct external analysis

18

Organize operations

Mobilize team members

Monitor implementation

Evaluate effectiveness of operations

0

0

0

2 - Number of Elements:

Direct the implementation of

programs, projects and

systems

20

Identify stakeholders

Develop/establish communication strategies with stakeholders

Provide information to stakeholders

Promote the organization

0

0

0

3 - Number of Elements:

Establish and sustain agency

linkages

23

Analyze research result

Prepare policy paper

Present policy recommendation

0

0

0

0

4 - Number of Elements:

Formulate policy

recommendations

0

0

6 - Number of Elements:

Generate resources

24

Define strategic options

Select strategic option

Develop strategies

0

0

0

0

5 - Number of Elements:

Formulate strategies

Name/Signature of Analyst Name/Signature of Peer-Rater

0

0

0

0

0

0

0

0

7 - Number of Elements:

0

25

Identify needs

Develop resource generation plans & strategies

Secure commitment of donors/funding sources

0

0

3MB 16.67%

3HB 25.00%

3MB 16.67%

4MS 11.11%

4MB 16.67%

4HB 25.00%

4MB 16.67%

4MB 16.67%

4MB 16.67%

4MS 11.11%

4MB 16.67%

3MB 16.67%

3HB 25.00%

3LB 8.33%

3MS 11.11%

3MB 16.67%

3MB 16.67%

3HS 16.67%

3MB 16.67%

3MS 11.11%

16.40%

19.45%

17.36%

15.28%

16.67%

14.82%

14.82%

1

2

3

4

5

6

SUM

MA

RY

OF

PO

INTS

EA

RN

ED:

by Elem

ent, U

nit a

nd

Po

sition

Title

Page 44: Training and development needs assessment, public sector, Philippines

Filled-up Subordinate-Rater Form

Hilario P. Martinez 44

(Strictly Confidential)Agency:

Reference Period (Please mark boxes): 0 Semester Calendar Year of 20 0 Form TDNA 1-D

3 1 Moderate Basic

2 High Basic

3 High Basic

---

---

---

---

4 1 Moderate Sufficient

2 Moderate Basic

3 Low Sufficient

4 Moderate Sufficient

---

---

---

4 1 Moderate Sufficient

2 Moderate Basic

3 High Sufficient

4 Moderate Sufficient

---

---

---

3 1 Moderate Sufficient

2 Moderate Sufficient

3 Moderate Basic

---

---

---

---

3 1 High Sufficient

2 Low Basic

3 Moderate Basic

---

---

---

---

3 1 Low Sufficient

2 Moderate Sufficient

3 High Sufficient

---

---

---

---

0 1

---

---

---

---

---

---

* Information to be supplied by HRMD

Date: Date:

0

7 - Number of Elements: 0

0 0

Name/Signature of Analyst Name/Signature of Subordinate-Rater

0

0

0

0

0

25

6 - Number of Elements: Identify needs

Generate resources Develop resource generation plans & strategies

Secure commitment of donors/funding sources

0

0

0

0

24

5 - Number of Elements: Define strategic options

Formulate strategies Select strategic option

Develop strategies

0

0

0

0

23

4 - Number of Elements: Analyze research result

Formulate policy

recommendations

Prepare policy paper

Present policy recommendation

0

0

0

0

20

3 - Number of Elements: Identify stakeholders

Establish and sustain agency

linkages

Develop/establish communication strategies with stakeholders

Provide information to stakeholders

Promote the organization

0

0

0

18

2 - Number of Elements: Organize operations

Direct the implementation of

programs, projects and

systems

Mobilize team members

Monitor implementation

Evaluate effectiveness of operations

0

0

0

6

1 - Number of Elements: Prepare research plan

Conduct external analysis Apply appropriate external analysis tools

Un

it N

o.

Title of Unit of

Competency *

Elem

ent

No

.

Elements of the Unit of Competency *CRITICALITY to JOB

(Low, Moderate, High)

COMPETENCY LEVEL (Basic, Sufficient,

Expert)

Analyze development imperatives

0

0

0

0

Date of Appointment: 0 Name and Rank of Immediate Supervisor: 0

0

Subordinate-Rater Training and Development Needs Analysis Form

Name of Employee-Ratee: 0 Official Station: 0

Position Title: 0 Designation: 0

3MB 16.67%

3HB 25.00%

3HB 25.00%

4MS 11.11%

4MB 16.67%

4LS 5.56%

4MS 11.11%

4MS 11.11%

4MB 16.67%

4HS 16.67%

4MS 11.11%

3MS 11.11%

3MS 11.11%

3MB 16.67%

3HS 16.67%

3LB 8.33%

3MB 16.67%

3LS 5.56%

3MS 11.11%

3HS 16.67%

14.20%

4 12.96%

5 13.89%

6 11.11%

1 22.22%

2 11.11%

3 13.89%

SUM

MA

RY

OF

PO

INTS

EA

RN

ED:

by Elem

ent, U

nit a

nd

Po

sition

Title

Page 45: Training and development needs assessment, public sector, Philippines

Summary of Tabulation of Individual Rating Sheets

Hilario P. Martinez 45

No. Unit of Competency Elements Element Unit Element Unit Element Unit Element Unit

Prepare research plan = 16.67% = 25.00% = 16.67% = 16.67%

Apply appropriate external analysis tools= 16.67% = 16.67% = 25.00% = 25.00%

Analyze development imperatives = 11.11% = 25.00% = 16.67% = 25.00%

= 0.00% = 0.00% = 0.00% = 0.00%

= 0.00% = 0.00% = 0.00% = 0.00%

= 0.00% = 0.00% = 0.00% = 0.00%

= 0.00% = 0.00% = 0.00% = 0.00%

Organize operations = 5.56% = 16.67% = 11.11% = 11.11%

Mobilize team members = 8.33% = 25.00% = 16.67% = 16.67%

Monitor implementation = 11.11% = 16.67% = 25.00% = 5.56%

Evaluate effectiveness of operations= 11.11% = 16.67% = 16.67% = 11.11%

= 0.00% = 0.00% = 0.00% = 0.00%

= 0.00% = 0.00% = 0.00% = 0.00%

= 0.00% = 0.00% = 0.00% = 0.00%

Identify stakeholders = 16.67% = 25.00% = 16.67% = 11.11%

Develop/establish communication strategies with stakeholders= 11.11% = 25.00% = 16.67% = 16.67%

Provide information to stakeholders = 5.56% = 16.67% = 11.11% = 16.67%

Promote the organization = 16.67% = 16.67% = 16.67% = 11.11%

= 0.00% = 0.00% = 0.00% = 0.00%

= 0.00% = 0.00% = 0.00% = 0.00%

= 0.00% = 0.00% = 0.00% = 0.00%

Analyze research result = 16.67% = 25.00% = 16.67% = 11.11%

Prepare policy paper = 11.11% = 16.67% = 25.00% = 11.11%

Present policy recommendation = 16.67% = 16.67% = 8.33% = 16.67%

= 0.00% = 0.00% = 0.00% = 0.00%

= 0.00% = 0.00% = 0.00% = 0.00%

= 0.00% = 0.00% = 0.00% = 0.00%

= 0.00% = 0.00% = 0.00% = 0.00%

Define strategic options = 11.11% = 25.00% = 11.11% = 16.67%

Select strategic option = 25.00% = 16.67% = 16.67% = 8.33%

Develop strategies = 11.11% = 16.67% = 16.67% = 16.67%

= 0.00% = 0.00% = 0.00% = 0.00%

= 0.00% = 0.00% = 0.00% = 0.00%

= 0.00% = 0.00% = 0.00% = 0.00%

= 0.00% = 0.00% = 0.00% = 0.00%

Identify needs = 8.33% = 11.11% = 16.67% = 5.56%

Develop resource generation plans & strategies = 16.67% = 16.67% = 16.67% = 11.11%

Secure commitment of donors/funding sources= 11.11% = 25.00% = 11.11% = 16.67%

= 0.00% = 0.00% = 0.00% = 0.00%

= 0.00% = 0.00% = 0.00% = 0.00%

= 0.00% = 0.00% = 0.00% = 0.00%

= 0.00% = 0.00% = 0.00% = 0.00%

= 0.00% = 0.00% = 0.00% = 0.00%

= 0.00% = 0.00% = 0.00% = 0.00%

= 0.00% = 0.00% = 0.00% = 0.00%

= 0.00% = 0.00% = 0.00% = 0.00%

= 0.00% = 0.00% = 0.00% = 0.00%

= 0.00% = 0.00% = 0.00% = 0.00%

= 0.00% = 0.00% = 0.00% = 0.00%

Average 13.16% Average 19.72% Average 16.40% Average 14.20% 15.87%

13.89%

11.11%

0.00%

Subordinate-Rater

22.22%

11.11%

13.89%

12.96%

Employee-Ratee Supervisor-Rater Peer-Rater

14.82%

Conduct external

analysis

22.22% 19.45%

19.45% 16.67%

= 19.68%

18

Direct the

implementation of

programs, projects and

systems

20

Establish and sustain

agency linkages

9.03% 18.75% 17.36% 14.06%

6

15.63%

= 15.97%

=

12.50% 20.84% 15.28% =

23

24

25

Formulate policy

recommendations

Formulate strategies

Generate resources

14.82%

Average

Rating

0.00% 0.00% 0.00% = 0.00%

= 15.97%

12.04% 17.59% 14.82% = 13.89%

15.74% 19.45% 14.82%

The responses for “Moderate” Criticality to Job and “Basic” Competency Level dominate the inputs given by all respondents

Page 46: Training and development needs assessment, public sector, Philippines

Overall Average Rating = 15.87%

Overall Average Rating

Hilario P. Martinez 46

All scores, except one, are within Groups 1 and 2 area, where the T/D needs are higher. Respondent-wise, the raters, especially the Supervisor, gave derogatory scores. UC-wise, the ratee was more wanting in UC #6

Page 47: Training and development needs assessment, public sector, Philippines

D E F I C I E N C Y G A P S

Locating the Sample Rating Result in the “Deficiency Scale”

Hilario P. Martinez 47

Gro

up

1

Gro

up

2

Gro

up

3

Gro

up

4

Gro

up

5

Gro

up

6

Overall Average Rating = 15.87%

SH, BM Sufficient- High // Basic-Moderate

Page 48: Training and development needs assessment, public sector, Philippines

SUGGESTED INTERVENTIONS ACCORDING TO “DEFICIENCY RATE”

Maximizing Investments and

Resources

Hilario P. Martinez 48

Page 49: Training and development needs assessment, public sector, Philippines

Group 1: Basic Competency / High Criticality (BH)

Hilario P. Martinez 49

O n - t h e - J o b

Tr a i n i n g

Supervisor

Mentoring

Job-Specific

Workshops

Provided … 1. Employee has positively

verified potential 2. Employee manifest

improvement in performance

1 2

3

3. These Interventions are limited to 1 year only

Remedial Measures

Page 50: Training and development needs assessment, public sector, Philippines

Group 1: Basic Competency / High Criticality (BH)

Hilario P. Martinez 50

Professional

Counselling

Demotion

In Rank

Transfer of

Assignment

You are FIRED!

1

2 3

4

Corrective Measures

Page 51: Training and development needs assessment, public sector, Philippines

Group 2: Basic Competency / Moderate Criticality

(BM), Sufficient Competency / High Criticality (SH)

Hilario P. Martinez 51

Provided … 1. Employee has positively

verified potential 2. Employee manifest

improvement in performance

3. These Interventions are limited to 1 year only

Self Study Group Mentoring

By Supervisor

Peer to Peer

Mentoring

Page 52: Training and development needs assessment, public sector, Philippines

Group 3: Sufficient Competency / Moderate Criticality (SM)

Hilario P. Martinez 52

Supervisor

Coaching

Recognition

Delegate More

Responsibility

1 2

3

Page 53: Training and development needs assessment, public sector, Philippines

Group 4: Basic Competency / Low Criticality

(BL), Expert Competency / High Criticality (EH)

Hilario P. Martinez 53

Job Enlargement Job Enrichment

Ad-hoc group

Membership

Team

Leadership

Task Sharing

for Training

Page 54: Training and development needs assessment, public sector, Philippines

Group 5: Sufficient Competency / Low Criticality

(SL), Expert Competency / Moderate Criticality (EM)

Hilario P. Martinez 54

Multiple

Tasking

Change/Upgrade

Assignment Assign Additional

Responsibilities

Page 55: Training and development needs assessment, public sector, Philippines

Group 6: Expert Competency / High Criticality (EH)

Hilario P. Martinez 55

Multiple

Tasking

Delegate More

Responsibility

Peer Work-

Group Mentoring

1 2

3

Page 56: Training and development needs assessment, public sector, Philippines

POLICIES, PROGRAMS, ACTIONS MANAGEMENT MAY PUT INTO PLACE TO SUPPORT THE IMPLEMENTATION OF THIS T.D.N.A. TOOL

Hilario P. Martinez 56

Page 57: Training and development needs assessment, public sector, Philippines

In-house Expertise

Prioritize in-house training programs with internal subject matter experts (SMEs) as Resource Persons

Accreditation/designation of Internal expertise as Trainors for In-house training programs

Hilario P. Martinez 57

Page 58: Training and development needs assessment, public sector, Philippines

Business Reliability

Outsourcing of critical job accounts when no sufficient internal expertise is available

Streamlining and/or Enhancement of Business Operation / Processes

Hilario P. Martinez 58

Page 59: Training and development needs assessment, public sector, Philippines

Competency Standardization Program

Institutionalize workplace-based skills development modalities organization-wide particularly the direct participation of personnel with supervisorial functions

Implement job / competency standardization with direct participation of employees in the development process

Hilario P. Martinez 59

Page 60: Training and development needs assessment, public sector, Philippines

Human Resource Development

Implement a competency-based Human Resource Development System

Make available and accessible all possible in-house technology and job-pertinent materials to employee-learners in the workplace

Hilario P. Martinez 60

INFORMATION SHARING

DIFFERENTIATED WORKFORCE

PROGRESSIVE SUCCESSION PLAN

Page 61: Training and development needs assessment, public sector, Philippines

On In-Service Scholarship Only graduate and post-graduate programs are to be funded, and only to highly technical and science-based government agencies, and only to highly deserving employees

Hilario P. Martinez 61

Page 62: Training and development needs assessment, public sector, Philippines

EXPECTATIONS OVER TIME

Hilario P. Martinez 62

Page 63: Training and development needs assessment, public sector, Philippines

Why is this tool being proposed, most especially, for the government sector?

Hilario P. Martinez 63

Page 64: Training and development needs assessment, public sector, Philippines

ENSURING JOB FIT

Hilario P. Martinez 64

Page 65: Training and development needs assessment, public sector, Philippines

Hilario P. Martinez 65