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A Census of State Consumer Health Care Cost Websites

A Review of State Consumer Health Care Cost Websites

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Page 1: A Review of State Consumer Health Care Cost Websites

A Census of State Consumer Health Care Cost Websites

Page 2: A Review of State Consumer Health Care Cost Websites

Background

High Deductible Health Plans (HDHP) • Relatively low premiums • $1,200 minimum for single deductible, and

minimum of $2,400 for family deductible • Can be linked to Health Savings Accounts (HSA)

• Tax-advantaged medical savings account

• Consumer driven health care

Page 3: A Review of State Consumer Health Care Cost Websites

HDHPs may attract…

…The Young and Healthy …Those approaching Medicare age

…The Money Savvy

Page 4: A Review of State Consumer Health Care Cost Websites

Concerns about HDHPs

• Foregone care

• Lack of cost transparency

• Financial burden

Page 5: A Review of State Consumer Health Care Cost Websites

The Study…

Growing enrollment in HDHPs calls for more transparency. Consumers can’t make informed decisions without the necessary information. What information is available?

Page 6: A Review of State Consumer Health Care Cost Websites

The Goal…

• Identify the number of state consumer health care costs websites

• Document and describe the information on these websites

• Determine the effectiveness of these websites to properly provide consumers with cost transparency

Page 7: A Review of State Consumer Health Care Cost Websites

Data Collection Process

Page 8: A Review of State Consumer Health Care Cost Websites

REDCap

Page 9: A Review of State Consumer Health Care Cost Websites

• Google search: • Chose 10 key terms (e.g. “California health care costs”) • Went through first 100 websites

• National Conference of State Legislature (NCSL) article • State Hospital Associations • State Departments of Insurance • State Departments of Social Services • State Departments of Health

Online Search

Page 10: A Review of State Consumer Health Care Cost Websites

My Role

• Worked on creation of the REDCap database and survey instrument

• Developed and refined the search strategy • Searched online for health care cost websites • Catalogued the information contained in the

health care cost websites

Page 11: A Review of State Consumer Health Care Cost Websites

Findings

Preliminary findings suggest that there is a lack of consumer health care cost websites available: • Many states do not have any applicable websites • Most states have very few available websites • Many websites we found were not targeted for

consumers

Page 12: A Review of State Consumer Health Care Cost Websites

Florida

California

Page 13: A Review of State Consumer Health Care Cost Websites

Lessons Learned

• Research is a process • Change is inevitable

• Persistence is crucial