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Stonham Birmingham Mental Health Carers Support Service is a dedicated support service aimed at providing support to carers and family members who care for individuals with mental health, and stonham information pack is fall of information about services and resources around Birmingham, working very closely with services around the city.Website: https://bhammhcarer.homegroup.org.uk
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1
| Edition 25 | August 2014 | www.homegroup.org.uk || Edition 25 | August 2014 | www.homegroup.org.uk || Edition 25 | August 2014 | www.homegroup.org.uk |
| https://bhammhcarer.homegroup.org.uk | | https://bhammhcarer.homegroup.org.uk | | https://bhammhcarer.homegroup.org.uk |
www.facebook.com/HomeGrouphousing www.twitter.com/homegroup
2
Stonham Carers Support Service would like to ensure
that our Carers are at the heart of everything we do.
If you would like to receive this pack in another format e.g.
translated, large print, on tape or in Braille, please contact the
Gateway Team on 0121 380 4949, or email
Send your photos, stories & artwork to us at…
Stonham Birmingham Mental Health
Carers Support Service, Unit 3, Holt Court North,
Heneage Street West, Birmingham Science Park,
Aston, Birmingham B7 4AX
Our packs are also available to download at:
https://bhammhcarer.homegroup.org.uk
2 Contact Us & Contents Of This Pack
3 PALS - Patient Advice & Liaison
4 Positive Mental Health Group Poster
5 Creative Support Timetable
6 Healing Teamwork - Stephane &
7 Stonham Walking Group Dates Poster
8 Back To Backs Celebration
9 Weston-super-Mare Day Trip 25th Aug
10 August Bank Holiday Weekend Guide
11 NHS Engagement Group Dates 2014
12 The Color Run
13 NHS Choices - Online
14 LGBT Information
15 Stonham’s Carers Steering Group Date
16 Key Facts - Stonham Fundraising
17 World Alzheimer's Month
18 Family Fun Day - Oleaster 30th Aug
20 New Servol Info On Mental Health
21 Fusion Festival August 2014
22 World Suicide Prevention Day
23 Creative Support Service Information
24 The Kaleidoscope Plus Group Poster
25 Respite & Short Break Services
26 New Heights Group Opening - August
28 How Can I Get Help In An Emergency?
29 Discover - Skills For Carers
33 Stonham Carers Groups Continued
34 Stonham Carers Groups Continued
35 Fire Safety Checks Poster
36 To Report A Hate Crime
37 Carers Feedback Sheet
27 Health & Wellbeing - Emergency Links
30 MIND - Beechcroft Group Programme
31 Family & Friends Support Group
32 Stonham Carers Groups
19 Moseley Folk Festival
3
Patient Advice and Liaison Service (PALS)
The Patient Advice and Liaison Service (PALS) works in partnership with patients and staff to help improve services for our patients.
PALS is part of our commitment to give high standards of care and support to everyone who uses our services.
As a patient, relative or carer, sometimes you may need to turn to someone for on-the-spot help, advice and support. The service aims to:
• advise and support patients, their families and carers
• provide information about NHS services and the options available to you
• listen to your comments, compliments, concerns, suggestions or queries
• help you resolve any problems or concerns you may have, as quickly as possible
PALS acts independently when handling patient and family concerns, liaising with staff, managers and, where appropriate, relevant organisations to negotiate immediate or prompt solutions.
The service offered by PALS is informal, impartial and confidential.
4
5
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nd
ay
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y
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urs
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y
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wcr
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ntr
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11
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Fo
otb
all
Gro
up
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— 12
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rbo
urn
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Ba
ths—
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me
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pp
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up
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wcr
oft
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ysi
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(Mo
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6 Ste
ph
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tefa
n B
row
n a
re b
oth
17
an
d g
o t
o t
he
Sp
ea
rhe
ad
Tru
st Y
ou
th G
rou
p a
t B
ells
Fa
rm C
om
mu
nit
y C
en
tre
in D
ruid
s H
ea
th.
Wh
en
Sto
nh
am
Yo
un
g C
are
rs S
up
po
rt S
erv
ice
ask
ed
th
em
to
he
lp d
esi
gn
a c
on
fid
en
ce b
uild
ing
co
urs
e f
or
the
ir
yo
un
g c
are
rs,
the
y s
aid
ye
s w
ith
ou
t a
ny h
esi
tati
on
.
Ste
fan
Bro
wn
is
a k
ee
n s
po
rtsm
an
. H
e p
lay
s fo
r 3
fo
otb
all
tea
ms,
ha
s co
mp
lete
d a
sp
ort
s le
ad
ers
hip
co
urs
e a
nd
is
an
ad
vo
cate
fo
r
lea
din
g a
he
alt
hy
lif
est
yle
; h
e t
rain
s 6
tim
es
a w
ee
k a
nd
fo
llow
s a
jun
k f
ree
die
t.
Ste
ph
an
e S
pit
eri
is
a s
po
ke
n w
ord
po
et
an
d a
n a
rtis
t cu
rre
ntl
y
stu
dyin
g a
t th
e B
irm
ing
ha
m O
rmis
ton
Aca
de
my -
a s
pe
cia
list
aca
de
my o
f th
e p
erf
orm
ing
, d
igit
al a
nd
cre
ati
ve
art
s. B
eca
use
of
his
dysl
exi
a S
tep
ha
ne
fa
ced
a n
um
be
r o
f ch
alle
ng
es
at
sch
oo
l a
nd
as
a r
esu
lt h
as
be
en
in
spir
ed
to
he
lp o
the
rs in
th
e s
am
e s
itu
ati
on
by t
ea
chin
g t
he
m t
o a
pp
reci
ate
th
e p
ow
er
of
wo
rds.
Ste
ph
an
e w
rite
s:
Aft
er
fin
ish
ing
se
con
da
ry s
ch
oo
l I
tho
ug
ht
“fo
rge
t E
ng
lish
I a
m
ne
ve
r g
oin
g t
o w
rite
ag
ain
ha
-ha
” w
ell
6 m
on
ths
late
r, le
t’s
just
say t
ha
t w
as
the
du
mb
est
th
ing
I e
ve
r sa
id.
Fo
r m
e,
spo
ke
n w
ord
po
etr
y w
as
my i
nn
er
vo
ice
th
at
wa
s h
eld
ba
ck f
or
so lo
ng
by t
he
limit
ati
on
s fo
rce
d o
n m
e b
y t
he
ed
uca
tio
n s
yst
em
. B
ut
as
the
y s
ay
“cre
ati
vit
y c
an
’t b
e h
eld
ba
ck”
so a
fte
r b
ein
g i
nsp
ire
d b
y a
ma
te
aft
er
he
pe
rfo
rme
d s
po
ke
n w
ord
I t
ho
ug
ht
“Th
is i
s w
ha
t I
ne
ed
to b
e d
oin
g” a
nd
I h
ave
be
en
wri
tin
g a
nd
pe
rfo
rmin
g e
ve
r si
nce
.
I n
ow
use
th
is l
ove
of
po
etr
y t
o h
elp
pe
op
le e
xpre
ss t
he
ir h
idd
en
fee
ling
an
d i
de
as.
Wh
ate
ve
r th
ey h
ave
to
sa
y,
wh
eth
er
the
y
cho
ose
to
sh
are
or
ke
ep
it
to t
he
msl
ve
s is
up
to
th
em
. I
pe
rso
na
lly
be
lieve
th
ey s
ho
uld
re
ad
it
ou
t a
s it
sh
ow
s d
iffe
ren
t vie
wp
oin
ts
an
d b
rin
gs
ou
t co
nfi
de
nce
an
d a
se
nse
of
ach
ieve
me
nt.
Ste
ph
an
e a
nd
Ste
fan
wri
te:
We
wa
nte
d t
o c
om
bin
e o
ur
dif
fere
nt
tale
nts
an
d s
kills
to
cre
ate
a c
ou
rse
wh
ere
th
e g
rou
p c
ou
ld f
ee
l co
mfo
rta
ble
en
ou
gh
to
try
ne
w t
hin
gs.
Th
e 6
we
ek
se
ssio
ns
we
de
sig
ne
d c
on
sist
ed
of
art
an
d
po
etr
y w
ork
sho
ps
an
d t
ea
m b
uil
din
g e
xerc
ise
s. T
he
gro
up
wa
s
en
cou
rag
ed
to
ste
p o
ut
of
the
ir c
om
fort
zo
ne
an
d w
ork
on
th
eir
com
mu
nic
ati
on
an
d c
on
fid
en
ce s
kil
ls.
Th
e p
oe
try s
ess
ion
s e
na
ble
d t
he
gro
up
to
op
en
up
an
d f
ind
alt
ern
ati
ve
wa
ys
to e
xp
ress
th
eir
em
oti
on
s. W
e f
elt
as
tho
ug
h
the
yo
un
g p
eo
ple
be
cam
e m
ore
an
d m
ore
en
thu
sia
stic
ab
ou
t th
e
wo
rksh
op
s a
s th
e w
ee
ks
we
nt
by.
Th
e g
rou
p b
eca
me
co
mfo
rta
ble
in t
he
ir e
nv
iro
nm
en
t b
y w
ee
k 2
wh
ich
th
en
allo
we
d t
he
m t
o o
pe
n
up
mo
re a
nd
en
ga
ge
th
em
selv
es
wit
h t
he
ir e
mo
tio
ns;
th
ere
fore
pro
vid
ing
th
e f
ou
nd
ati
on
s fo
r th
eir
in
div
idu
al
po
etr
y.
Th
e t
ea
m b
uil
din
g w
ork
sho
ps
en
cou
rag
ed
th
e y
ou
ng
pe
op
le t
o
de
ve
lop
th
eir
tru
st f
or
on
e a
no
the
r. W
e p
laye
d f
oo
tba
ll t
o a
llo
w
the
yo
un
g p
eo
ple
to
ga
in a
n u
nd
ers
tan
din
g o
f th
e i
mp
ort
an
ce
of
wo
rkin
g i
n a
te
am
. T
he
ga
me
en
cou
rag
ed
th
em
to
ha
ve
se
lf
aw
are
ne
ss,
tea
m a
ckn
ow
led
gm
en
t a
s w
ell
as
tru
st i
n o
the
rs.
We
wa
nte
d t
o h
elp
th
em
to
fin
d n
ew
co
pin
g m
ech
an
ism
s a
s w
ell
as
ha
vin
g f
un
, h
ow
eve
r w
e f
ee
l th
at
the
pro
ject
wa
s n
ot
on
ly
be
ne
fici
al fo
r th
e y
ou
ng
pe
op
le b
ut
als
o f
or
us.
Se
ein
g t
he
m b
eco
min
g m
ore
co
nfi
de
nt
en
co
ura
ge
d u
s to
be
mo
re c
on
fid
en
t in
ou
r te
ach
ing
ro
le.
Alt
ho
ug
h w
e w
ere
n’t
su
re
wh
at
to e
xpe
ct
wh
en
we
ag
ree
d t
o d
o t
his
we
ca
me
ou
t fe
eli
ng
a
sen
se o
f a
cco
mp
lish
me
nt
an
d e
nth
usi
asm
.
Lee
a y
ou
ng
ca
rer
wh
o
att
en
de
d t
he
co
urs
e s
aid
:
“It
wa
s d
iffe
ren
t. T
he
Ste
ph
an
s h
elp
ed
us
to b
e
cre
ati
ve
an
d m
ore
co
nfi
de
nt.
Th
ey
we
re v
ery
en
cou
rag
ing
.
I w
asn
’t s
ure
wh
at
to e
xp
ect
bu
t I
en
joy
ed
it
- a
ll o
f it
wa
s
rea
lly
go
od
.”
Jan
Su
mm
ers
, S
ton
ha
m
Yo
un
g
Ca
rers
Su
pp
ort
Wo
rke
r
wri
tes:
“T
he
y w
ere
bri
llia
nt!
” W
e
ask
ed
th
em
to
ge
t in
volv
ed
wit
h t
his
pro
ject
be
cau
se
the
y a
re b
oth
exc
elle
nt
role
mo
de
ls w
ith
a g
rea
t a
ttit
ud
e
to l
ife
—a
lwa
ys l
ea
din
g b
y
exa
mp
le.
I o
rig
ina
lly
tho
ug
ht
the
ir
inp
ut
wo
uld
be
in
mo
re o
f a
sup
po
rtin
g r
ole
, h
ow
eve
r it
wa
s cl
ea
r fr
om
th
e s
tart
th
at
Ste
ph
an
e a
nd
Ste
fan
we
re
mo
re t
ha
n c
ap
ab
le o
f
pla
nn
ing
an
d d
eli
veri
ng
th
e
sess
ion
s th
em
selv
es
- so
I t
oo
k
a b
ack
se
at
an
d h
an
de
d i
t o
ver
to t
he
m.
Th
ey
are
in
spir
ati
on
al
an
d
sho
uld
be
ve
ry p
rou
d o
f w
ha
t
the
y h
ave
alr
ea
dy
ach
ieve
d i
n
the
ir l
ive
s. I
n t
he
se d
ays
wh
ere
ce
leb
rity
an
d i
nst
an
t
fam
e a
re h
igh
ly p
rize
d-
it’s
you
ng
pe
op
le l
ike
Ste
ph
an
e
an
d S
tefa
n w
ho
are
th
e r
ea
l
sta
rs o
f th
e f
utu
re –
he
re t
o
ma
ke
a d
iffe
ren
ce!
Sto
nh
am
Yo
un
g C
are
rs
Co
nta
ct J
an
Su
mm
ers
on
01
21
38
0 4
94
9
or
07
71
33
85
88
8
7
14th August – Moseley Bog – Yardley Wood Road, Birmingham. Meet in the car park on Windermere Road.
11th September – Sandwell Valley, Salter’s Lane, West Bromwich, B71 4BG. Meet In the main car park.
9th October – Northfield Eco Centre and Victoria Park , 53 Church Road, B31 2LB.
Meet in the car park.
13th November – Gas Street Basin, Gas Street, Birmingham, B1 2JT. Meet in the café in the ICC.
11th December – German Market, Victoria Square, New Street. Meet in the café in the ICC.
Contact Safia Sawal on 07713 387325
Alternatively you can call our Gateway Team on 0121 380 4949 if you require any further Information.
8
Birmingham’s number one tourist attraction* turns ten on 24 July and will be celebrating in August.
As part of the Back to Backs celebrations, there will be an exhibition running during July and August, ‘How time travel was made possible’ shows how these dilapidated houses were transformed in to the popular visitor attraction where the stories of the inhabitants of Court 15 can be told.
The National Trust opened the Back to Backs on Hurst Street, Birmingham on 24 July 2004 after these unique houses were saved from the bulldozers by the Birmingham Conservation Trust.
The Birmingham Conservation Trust’s hard work has allowed the National Trust to offer visitors the chance to learn about the city’s fascinating history from the perspective of the ordinary people who lived and worked in the courtyard.
Over the past ten years the Back to Backs has been in the top ten visitor attractions in Birmingham, welcoming over 300,000 visitors into its cosy courtyard.
Over 80 volunteer guides deliver around 90 tours per week for local, national and international visitors.
9
To Book:
0121 427 2078
www.dencaney-coaches.co.uk
www.facebook.com/dencaney
Weston-super-Mare is a great seaside resort with all the traditional seaside attractions, including
our famous donkeys!
The wide sweep of Weston Bay has miles of clean sandy beach, and a level promenade boasting superb views over the Channel,
particularly from the 40-metre high Wheel of Weston. There is lovely coastline and countryside to explore, and Cheddar,
Glastonbury, Wells, Bristol, Bath and the Mendip and Quantock Hills are all within easy reach.
Weston beach has designated areas for wind and water sports, and there are boat trips around
Weston Bay and further afield.
Undercover attractions include the Grand Pier SeaQuarium, the North Somerset Museum and
the world's largest dedicated Helicopter Museum. There is a wide variety of
entertainment on at the Playhouse Theatre and the Winter Gardens to suit all ages, and an
excellent selection of restaurants, cafes and bars.
Den Caney, Stonehouse Lane, Bartley Green, B32 3AH
Pick Up Points:
07:45 - Erdington Big Johns Chip Shop
08:00 - Town Hall Paradise Circus
08:05 - Bearwood - Lordswood Road
08:10 - Harborne Swimming Baths
08:20 - Den Caney Stonehouse Lane
08:25 - Weoley Castle Post Office
08:35 - Selly Oak Harborne Lane
08:45 - Cotteridge Sophie's Pizza
08:50 - Northfield Swimming Baths
09:00 - Rubery Police Station
10
August Bank Holiday Weekend Birmingham 2014 Guide
The August Bank Holiday Weekend is one of the UK's most anticipated breaks of the year and Birmingham is no different. 2014's August Bank Holiday Weekend in Birmingham offers the average event goer loads of opportunity to get themselves out to local events as well as offering the opportunity to go to events further a field, especially as August Bank Holiday is in the middle of festival season!
The Highbury, Birmingham Sat 23rd August 2014
Every month we host a tribute night and August is the turn of the modern age pop king Robbie Williams
• Date: Saturday 23rd August 2014 Venue: The Highbury » Location: Birmingham »
• Doors: 8:00pm til 1:00am (last entry 12:00am) Short URL: http://www.skiddle.com/e/12177448/
Alfie Birds, Birmingham Sat 23rd August 2014
Breakthru feat Calibre at the Custard Factory Alfie Birds & Oobleck
• Date: Saturday 23rd August 2014 Venue: Alfie Birds » Location: Birmingham »
• Doors: 9:30pm til 4:00am (last entry 1:15am) Short URL: http://www.skiddle.com/e/12203964/
The Rainbow Complex, Birmingham Sat 23rd August 2014
This ticket is for the weekly show that takes place at... The Rainbow Pub, Courtyard & Cellar.
• Date: Saturday 23rd August 2014 Venue: The Rainbow Complex » Location: Birmingham »
• Doors: 10:00pm till 4:00am (last entry 3:00am) Short URL: http://www.skiddle.com/e/12217172/
Land Rover Sport And Social Club, Solihull Sun 24th August 2014 Paul played many years at The Sadlers in Solihull and is now playing Monthly at The Land Rover Sports & Social Club. Watch the website for Monthly Dates
• Date: Sunday 24th August 2014 Venue: Land Rover Sport And Social Club » Location: Solihull » Doors: 8:00pm til 12:00am (last entry 11:30pm) Short URL: http://www.skiddle.com/e/12211740/
The Rainbow Complex, Birmingham Sun 24th August 2014
When the Rainbow Courtyard goes off it's one of the best intimate spaces we have ever partied in...
• Date: Sunday 24th August 2014 Venue: The Rainbow Complex » Location: Birmingham »
• Doors: 2:00pm til 2:00am (last entry 12:00am) Short URL: http://skdl.it/Tj0rWx
Gatecrasher Birmingham, Birmingham Fri 22nd August 2014
The Super Ultimate Indie Alternative, Dubstep, Electro Soundclash Every Friday, Birmingham’s biggest Friday night out
• Date: Friday 22nd August 2014 Venue: Gatecrasher Birmingham » Location: Birmingham »
• Doors: 10:00pm til 4:00am (last entry 1:00am) Short URL: http://www.skiddle.com/e/12218174/
11
12
Welcome to The Color Run™ Birmingham!
The Color Run™ 5k is coming to Birmingham for the first time! The only question is “Are you ready
for the craziest, colorful, 5k of your life?” You bet you are. Race it solo or with your Color friends.
Check out the race details below & we’ll see you all squeaky clean at the start line.
Date: Saturday 16th August, 2014
Time: 11am
Location: NEC, Birmingham, B40 1NT
How does it work? The Color Run™ event is a one of a kind experience that is less about speed and more about enjoying
a color crazy day with your friends and family. For our events, it is about participants of all different
speeds, ages, shapes, and sizes toeing the start line. Whether you are a casual Sunday morning
walker or an Olympic athlete, the 3 miles of The Color Run™ course will be the most enjoyable 3
miles you’ve travelled in a VERY long time.
Race Rules Rule #1 All participants are welcome… fast,
slow, runner, walker, old, and young.
Rule #2 White shirt dress code at the official
start line and ready to roll!
Rule #3 Completely colored Willy Wonka
goodness at the finish.
Route Map Right is the colourful course you
will be running at the NEC!
13
14
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16
www.nhs.uk/Conditions/stress-anxiety-depression
www.nhs.uk
The Staff here at Stonham - Birmingham Mental Health Carer Support Service, have
been working hard to fundraise for the service. The money is going towards a day
trip for carers.
So far the staff have raised just over £200.
Staff have been sponsored to walk a 9 and 31 mile ‘trek’. A member of staff cooked Asian
food which we then sold. We also raised money from our Carers Week Event on the
raffle back in June.
If you have any fundraising ideas, or would like to suggest where you would like to go on your trip, please either ring the Gateway Line on 0121 380 4949, or speak to your Support
Worker for more information.
17
September is World Alzheimer's
Month!
September 2014 marks the third global
World Alzheimer’s Month™, an
international campaign to raise
awareness and challenge stigma
Alzheimer associations around the world will focus their
campaigns on advocacy and awareness with information
provision, Memory Walks, media appearances and free
memory screenings taking place across the globe.
The theme for World Alzheimer's Month 2014 is ‘Dementia:
Can we reduce the risk?', focusing on ways we may be able
to help reduce our risk of developing dementia with brain
healthy lifestyles.
Close to World Alzheimer's Day™ (21 September), ADI will
publish the 2014 World Alzheimer Report which will also
look at risk reduction and prevention of dementia.
Here are some of the more frequently asked questions
about World Alzheimer's Month.
When is World Alzheimer's Month?
When is World Alzheimer's Day?
Why was 21 September selected as World Alzheimer's
Day?
There are so many international days and months. What
do they achieve?
Who is responsible for World Alzheimer's Day and
Month?
What does ADI do on World Alzheimer's Month?
How can I participate in World Alzheimer's Month?
Do I have to have dementia or care for someone with
dementia to participate in World Alzheimer's Month?
When is World Alzheimer's Month?
World Alzheimer's Month is observed in September every
year. World Alzheimer's Month was launched in September
2012. The decision to introduce the full month, to contain
the existing World Alzheimer's Day, was made to enable
national and local Alzheimer associations worldwide to
extend the reach of their awareness programmes over a
longer period of time.
When is World Alzheimer's Day?
World Alzheimer's Day is on 21 September each year. While
World Alzheimer's Month offers a longer period of time for
Alzheimer associations worldwide to raise awareness,
World Alzheimer's Day marks the pinnacle of the Month.
Why was 21 September selected as World Alzheimer's
Day?
World Alzheimer's Day was launched at the opening of ADI's
annual conference in Edinburgh on 21 September 1994 to
celebrate our 10th anniversary.
There are so many international days and months.
What do they achieve?
World Alzheimer's Month unites opinion leaders, people with
dementia, their carers and family, medical professionals,
researchers and the media from all around the world.
Having a globally coordinated awareness Month and Day
sends a strong message to governments and policy makers
alerting them of the fact that dementia is a serious health
issue which will have serious implications on services and
health systems around the world as the world's population
grows older. In addition, by focusing on a different message
each year, the month can be used to educate and challenge
people's misconceptions about dementia.
September provides an opportunity for Alzheimer associations
around the world to gain recognition and credibility for the
work they do, placing themselves in a stronger position to
influence opinion leaders and governments.
World Alzheimer's Month is also an excellent opportunity to
have fun!.
Who is responsible for World Alzheimer's Day and
Month?
World Alzheimer's Day is an initiative of ADI. Each year, ADI
seeks financial support to produce and distribute World
Alzheimer's Day materials around the world, enabling
members to organise events in their different countries.
What does ADI do during World Alzheimer’s Month?
ADI co-ordinates World Alzheimer's Month and World
Alzheimer's Day around the world by producing, distributing
and encouraging members and other organisations around
the world to organise an event on the day. In 2009, ADI
launched the first World Alzheimer Report on World
Alzheimer's Day and has launched additional reports each year
since.
How can I participate in World Alzheimer's Month?
There are several ways you can participate in World
Alzheimer's Month. You could organise your own event or visit
our Find an event page nearer the time to join an activity
organised by your national Alzheimer. You can also help by
donating to ADI.
Do I have to have dementia or care for someone with
dementia to participate in World Alzheimer's Month?
Anyone can participate in World Alzheimer's Month and the
more people that participate, the more awareness about
dementia will be generated.
18
19
THE WATERBOYS were formed 30 years ago by Mike
Scott and became famous for their powerful live
performances and majestic alternative rock albums
such as A Pagan Place and This Is The Sea, which
included their biggest hit The Whole Of The
Moon. After the recruitment of Irish fiddle maestro
Steve Wickham, the band created their million-selling
Fisherman’s Blues album, on which Scott’s original
and unusual songwriting was merged with older
musics – country, trad, blues and gospel – to
electrifying effect. Since then The Waterboys have
continued to make genre-busting records and have
matured into one of the world’s finest live acts.
20
Mental Health Services - Birmingham
Welcome to Servol Community Trust, where we work together with Mental Health Services
Birmingham. Servol works to protect, and provide intermediate and respite service to individuals
experiencing mental ill health and provides services to those living independently in the community.
Our WebPages are intended as a resource for people working in primary care and mental health
workers, service users and carers. We provide information about mental health issues, sources of help
and information about services in Birmingham and London. You can access sources of information
about different areas of mental health and the contact details for national and local organisations who
may be able to help.
At present the website only covers the West Midlands and London area, but over the next few months
we will be adding in sections and hopefully expanding our work to other areas within the UK. Our work
is fundamental to challenging the stigma around mental ill health in the UK and we constantly need
financial support to continue our activities.
If you would like to know more about the work that we do, please contact us on 0121 454 3081, fax us
on 0121 450 7980, or email [email protected].
This article has been produced to provide general information and is not the opinion of the website
owner/ company and has no relation to products and services provided by the company. For more
information please contact us.
21
22
About the Hub and Spoke
Recovery Service
The aim of the Birmingham Hub & Spoke model day
service is to provide and facilitate a modernized Day
Service in line with the Governments vision for
mental health care and sits in the context of a
variety of national policy documents such as
Equality & Diversity, Mental Health and Social
Exclusion and The National Service Framework.
The Birmingham Hub Services will provide
psychological, spiritual and cultural support
irrespective of symptoms, diagnosis, age, culture or
gender. Creative Support will ensure the
development of a modern, innovative and
progressive service across the programme.
This service will support access to a range of socially
inclusive programmes, encourage and promote
recovery and well-being through a focused program
of development. E.g anxiety & stress management,
confidence building, relationship building as well as
social support through activities such as sewing &
Textiles, Reading for Wellbeing, Healthy Lifestyle
promotion, Music for Recovery & 5-a-side football
sessions.
Members will be given the opportunity and support
to obtain good physical health and well-being. We
will provide access to local recourses to support our
members in gaining the skills and confidence to
engage within their community, this will help create
anti stigma and social cohesion. This will be
achieved by enhancing current services to develop
comprehensive integrated programmes that will
reduce barriers and promote recovery and
wellbeing.
People who have experienced persistent and
significant difficulties as a result of psychotic
symptoms often have complex and multiple needs,
mainstream primary and secondary care services
often find it hard to provide a sufficient, intensive and
sustained approach to addressing these needs. Hub &
Spoke Recovery Services aims to bridge this gap with
the Recovery to Well-being programme.
Who can access the service?
Our services are available to any adult (18+)
experiencing mental health distress who is registered
with a Birmingham G.P.
What support is provided?
We use a recovery star model to enable our clients to
live a meaningful life. We provide access to
psychologically minded support and we will signpost
and support individuals to access education, training
and employment opportunities. There will also be
opportunities for members to volunteer at the
services.
As well as our hubs we have “Spokes” which are
groups or activities that are based within the
community. Many of these will be user led, with on-
going support and resources from our Support Time
Recovery staff. Some of these community groups
include 5-a-side football, a Men’s and a Women’s
groups, Social Groups and Physical Wellbeing.
For more information please
contact one of our Hubs:
South Birmingham: 0121 4764349
Heart of Birmingham: 0121 200
3147
23
24
25
Respite & Short Break Services
Creative Support provides high quality, respectful
respite and short break services which deliver a high
level of service user and carer satisfaction and offer
purchasers value for money. Our services provide a mix
of 24 hour personal care and more general support
promoting independence and ensuring personal dignity
and quality of life.
We provide services to adults with a learning disability
and/or mental health need, aged between 18 and 65, to
give their family carers periods of respite. We offer an
advanced reservation system so carers can book breaks
at times and dates to suit them, as well as a ‘last minute’
reservation system, where possible, to provide support
in times of crisis or simply to allow spontaneity for
families and carers.
Creative Support has experience of supporting people
with different levels of need, from mild learning
disabilities to more complex needs, i.e., people with
Autism, physical, sensory and communication issues,
challenging behaviours, specific health care needs and
dual diagnosis. The level of support given varies from
person to person and we deliver support that is fully
needs-led, with the service user in control of all the
decisions which affect them and their lives.
We feel it is important that service users, families and
carers have confidence in the quality of our services.
Before a service user comes into our service, we
organise meetings with them and their families or
carers to build their confidence and trust in Creative
Support and to get a clear picture of the needs of the
service user. We promote our services as a reliable and
experienced care provider and encourage families and
carers to get involved in our monitoring and quality
assurance activities. We offer open and informal
services where family members feel free to approach
us and know they can really get involved.
Service users and family carers work with staff to
develop respite Support Plans, as well as Person
Centred Plans, which state the key goals and objectives
the service users want to achieve whilst staying within
the service. These plans are adjusted over time,
particularly where service users frequently access the
service and become well-known to staff.
Creative Support offers service users and their family
carers a high level of flexibility and choice across all
areas of the service provided. Our services meet service
users’ individual basic needs and we support them to
take up a variety of activities and opportunities for
development, based on their interests. We put the
service user and their family at the centre of all
decision making.
Contact:
Water Street
64 Water Street
Birmingham
West Midlands
B3 1HN
Tel: 0121 200 3147
Tel. Birmingham Hub and Spoke Service: 0121 200 3188
Email: [email protected]
26
Any queries, please contact:
0121 380 4949
NOTE: Thursday 4th September—Back At St John’s
Church
Group Running Times:-
Thursday 24th July 2014—10.30am-11.30am
Thursday 7th August 2014—10.30am-11.30am
Thursday 21st August 2014—10.30am-11.30am
(Finishing times may vary depending on turnout)
New Heights Group We are moving the Carers Group for the
summer period
The Arts Group will be
based at:
Mc Donald’s Restaurant
College Road (Corner of
College Road & Warren
Farm Road)
Kingstanding
Birmingham
B44 0AA
27
Mental Health and
Wellbeing
Mental health and wellbeing is an important
part of overall health and wellbeing and can be
affected by different factors, including life
events such as relationship breakdowns,
bereavement and work stress as well as mental
health conditions such as depression or
anxiety. There are two definitions which are
helpful in understanding what we mean by
mental wellbeing and mental illness:
• Mental wellbeing: There are many different
definitions of mental wellbeing but they
generally include areas such as: life
satisfaction, optimism, self esteem, mastery
and feeling in control, having a purpose in life,
and a sense of belonging and support.
• Mental illness: Mental illness refers to a
diagnosable condition that significantly
interferes with an individual's cognitive,
emotional or social abilities e.g. depression,
anxiety, schizophrenia.
It is also important to remember that it is
natural to feel happy when something positive
happens to you, to feel sad or angry when a
bad event occurs, or scared and anxious if you
are dealing with something worrying. Part of
ensuring good mental health and wellbeing is
recognising that it is natural to feel different
emotions, but also knowing when you perhaps
need some help in dealing with life events and
mental health conditions.
Emergency Links
If you're feeling suicidal, in crisis or finding it
difficult to cope, the following numbers may
be of use.
In an emergency
Call 999- If you or someone else is in
immediate risk of serious harm or injury you
should call the emergency services.
Contact your GP- if you, a friend or relative is
experiencing mental health problems.
If you, a friend or relative does not have a GP
and lives in Birmingham, call the Birmingham
and Solihull Mental Health Foundation Trust
on 0121 301 0000
For support, advice and
information in a crisis
Call Samaritans on 08457 909090 or
email: jo@samaritans for someone to talk to
Call 111- this line provides medical advice
and information
Call 0800 953 0045 or text 07985883509 or
email [email protected]
If you have contact with the Birmingham and
Solihull Mental Health Foundation Trust.
For general information,
support and advice
Call 0030 012 3393 for the National MIND
help line, or use their website
www.mind.org.uk to access a range of
useful mental health factsheets and
booklets.
*************
28
At times of great distress, you may feel you need to go to a place of safety. If you have previously
used services, you may already have a care plan and a contact person to call. Otherwise you can:
• make an emergency appointment with your doctor or call your doctor's surgery out-of-hours
service if the emergency is at night or the weekend
• call your mental health worker or care co-ordinator if you have one
• call your local mental health crisis team (see below)
• go to the accident and emergency department at your local hospital
• call 999.
“What I needed was human contact and reassurance. Once I got to talk to someone on the crisis team
and they put in place a follow-up meeting, I immediately felt that I would be able to cope better and
not let my ever-changing emotions get out of control. I just wanted some understanding and to know
someone cared.”
Mental health crisis services
Most areas have a mental health crisis service; contact details are through your local council (0121
675 4806). They are available 24 hours a day, seven days a week and will:
• respond to a crisis within four hours wherever possible
• carry out assessments under the Mental Health Act 1983
• provide support and short-term help until another team is available or you no longer need help.
If you need help in a crisis and are assessed as a danger to yourself or to others you may be admitted
compulsorily under the Mental Health Act.
Crisis houses
In some areas there are crisis houses which may be run by social services or voluntary organisations
and are free if you are offered a place. They usually take referrals from other services or allow you to
refer yourself. Crisis houses do not admit people who are subject to the Mental Health Act.
A crisis house may have day services and beds for limited stays, plus various types of therapy and
support, practical help with welfare benefits, housing issues, and training in life skills and problem
solving. They link closely with other local services.
There may also be an out-of-hours telephone helpline. (0121 675 4806)
How can I get help in an emergency?
29
Wha
t are
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32
Group Frequency Venue
Address
Type of
Group
When Contact
Person
Springhill
Library
Carers
Group
Monthly
2nd Monday of
each month
Springhill Library,
Springhill,
Hockley,
Birmingham,
B18 7BH
Reading &
Social
Group
11th Aug
2 – 4pm
Safia Sawal
07713 387325
Hall Green
Carers Group
St Peters
Church B28
0HS
Monthly
3rd Monday of
each month
Hall Green Carers
Group St Peters
Church
Highfield Road Hall
Green B28 0HS
Social Group Closed Aug
15th Sept
1pm—3pm
Janet Summers
07713 385888
Acocks Green
& South
B’ham District
Carers Group
Monthly
1st Tuesday of each
month
Acocks Green
Library,
Shirley Rd
Birmingham
B27 7XH
Social Group 5th Aug
12.30—3.30
Phyllis Proctar &
Eileen Skidmore
admiral1805@blue
yonder.co.uk
or
0121 624 6770
Ward End
Library Group
Monthly
4th Tuesday of
each month
Ward End Library
Westwood Heath Rd
Ward End
B8 2HF
Social Group 26th Aug
11—1pm
Mick Brown
07713 385893
Phoenix
Centre
Carers Group
Weekly
each Wednesday
Phoenix Centre,
Harrison Road,
(off Erdington High
Street)
Erdington B24 9AD
Social Group 6th, 13th,
20th & 27th
Aug
11 - 1pm
Mick Brown
07713 385893
Small Heath
Carers
Group
Monthly
1st Wednesday of
each month
Small Heath Health
Centre
42 Chapman Rd
Small heath
B10 0PG
Social Group
6th Aug
12 – 2pm
Safia Sawal
07713 387325
Women Carer
Creativity
Group
Monthly
1st Wednesday of
each month
8 Heathfield Rd,
Kings Heath,
B14 7DB
0121 464 6717
Women's Art
Group
6th Aug
7pm—9pm
Janet Summers
07713 385888
...If anyone has any problems contacting the numbers above, please contact the
Gateway Team on 0121 380 4949 or, to find out more information...
33
Group Frequency Venue
Address
Type of
Group
When Contact
Person
Northfield
Carers Group
Monthly
1st Wednesdays of
each month
Creative Support,
88 Bristol Road
South, Northfield,
B31 2NS
Social Group 6th Aug
2—3.30pm
Janet
Summers
07713 385888
Longbridge
Carers Group
Fortnightly
Alternate
Wednesdays
Longbridge Health
& Community
Centre,
10 Park Way,
Rednal, B45
Social Group 13th & 27th
Aug
11 -1pm
Janet
Summers
07713 385888
Quinton
Carers Group
Monthly
2nd Wednesday of
each month
Quinton Health
Centre,
Quinton Lane Health
Centre,
B32 2TR
Social Group Closed Aug
10th Sept
9.30-12pm
Janet
Summers
07713 385888
Carer for
Carers Group
Monthly
3rd Wednesday of
each month
Zinnia Centre
100 Showell Green
Lane
Sparkhill
B11 4HL
Social Group
20th Aug
2 – 4pm
Safia Sawal
07713 387325
Newbridge
House
In-patient
Carers Group
Monthly
Daytime & Evening
Last Wednesday of
each month
Newbridge House
130 Hob Moor Road,
Small Heath,
Birmingham,
B10 9JH
Carers with
Patients in
Hospital
27th Aug
2 – 4pm
6 –8pm
Mick Brown
07713 385893
Maypole
Carers Group
Monthly
Last Wednesday of
each month
Residents Common
Room, Bradshaw Cl.
Housing Complex,
Maypole B14 5NW
Social Group 27th Aug
10.30-12.30
Tanzila Asif
07713 387323
Rita Knight
07909 253467
Chinese
Carers group
Monthly
1st Thursday of
each month
Chinese Community
Centre
99 Bradford Road
Digbeth B12 0NS
Chinese Carers
Only
7th Aug
10.30-12.30
Safia Sawal
07713 387325
Stechford
Carers Group
Monthly
2nd Thursday of
each month
The Stechford
Club
7 Victoria Road,
Stechford
Social Group 14th Aug
7 - 9pm
Mick Brown
07713 385893
...If anyone has any problems contacting the numbers above, please contact the
Gateway Team on 0121 380 4949 or, to find out more information...
34
Group Frequency Venue
Address
Type of
Group
When Contact
Person
Carers
Walking
Group
Monthly
2nd Thursday of
each month
Venue As Per Poster
On Page 7
Walking Group Meet 10.30
to walk
10.45
14th Aug
11th Sept
9th Oct
13th Nov
11th Dec
Safia Sawal
07713 387325
To see all
walking group
dates & venues
see poster on
page 7 for
details
Parent Link
Group
(Carers of
Children)
Monthly
3rd Thursday of
each month
The ARC Group,
Venue To Be
Confirmed Contact
Janet Summers
07713 385888
Social Group 21st Aug
10—12pm
Janet
Summers
07713 385888
Stirchley
Carers Group
Monthly
4th Thursday of
each month
Hazelwell Street
Stirchley
Birmingham,
B30 2JX
Social Group 28th Aug
11—1pm
Janet
Summers
07713 385888
Sutton
Carers Group
Monthly
Last Thursday of
each month
Our Place Community
Hub,
1-2 Farthing Lane,
Sutton Coldfield,
B72 1NR
Social Group 28th Aug
6–8pm
Mick Brown
07713 385893
Kinmos
Carers Group
Monthly
1st Friday of each
month
Kinmos Centre
1 High Street
Kings Heath
B14 7AR
Social Group 1st Aug
10 – 12pm
Janet
Summers
07713 385888
Take a Break
Carers Group
Monthly
Last Friday of each
month
Creative Support
64 Water Street
Birmingham
B3 1HN
Social Group 29th Aug
2 – 4pm
Safia Sawal
07713 387325
New Heights
Art Group
Fortnightly
Thursday Morning
August Only
Change Of Venue
McDonalds
College Rd
Kingstanding
B44 0AA
Social Group
See Poster
Page 26 For
More Info
7th & 21st
Aug
10.30 -
11.30pm
Asha Hussain
07713 387324
...If anyone has any problems contacting the numbers above, please contact the
Gateway Team on 0121 380 4949 or, to find out more information...
35 32
36
To Report it Dial: 999, 101, 0800 555 111, or
West Midlands Police are please to certify that
Stonham Birmingham Mental Health Carers Support Service is an
Official Third Party Reporting Centre for Hate Crime Have you or someone you know been a victim of a hate crime or hate incident?
Follow us on Twitter - @true_vision_hc
'Like' Our Facebook page –
www.facebook.com/acpotruevision
www.report-it.org.uk
On this website, you can:
Find out what hate crimes or hate
incidents are.
Find out about the ways you can report
them.
Report using the online form.
Find information about people that can
help and support you if you have
been a victim.
Reporting makes a difference – to you, your
friends, and your community. By reporting
hate crime when it happens, you can help stop
it happening to someone else. You will also
help the police to better understand the level
of hate crime in your local area, and improve
the way they respond to it.
Hate crimes and incidents come in many
different forms. It can be because of hatred on
the grounds of your race, religion, sexual
orientation, transgender identity or disability.
Hate crime in any form is wrong. That is why it
is important that if hate crime happens to you
or someone you know, that you report it.
True Vision is here to give you information
about hate crime or incidents and how to
report it.
To Report a Hate Crime
37
Stonham Carer Support Service
Unit 3, Holt Court North
Heneage Street West
Birmingham Science Park,
Aston, B7 4AX
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