Jasmine HenryHCI 5103August 30, 2013

What is HCI and How Can a Project Manager Use it?

Cros

s Tr

aini

ng

• Cross-Training between informational sciences and application domain2

Impr

ovem

ent • The Relentless

Pursuit of Improvement2

Solu

tion

Des

ign • Model

Formulation• System

Development• System

Deployment• Study of Effects2

What is Healthcare Informatics?

“the effective uses of…data, information, and knowledge for scientific inquiry, problem solving and decision making, motivated by efforts to improve human health.” –Kulikowsi, et al1

Friedman’s HCI Definitions2

HCI is the Application of Knowledge, Data, and Information

Informatics

Knowledge

InformationData

Improve Health Care Quality• Reduce Errors• Improve Communication

Improved Health Care Cost• Reduce Estimated $750 billion in Waste Annually3

• Improve Efficiency & Accuracy

Improved Health Care Access4

• Telemedicine/Telehealth• Remote Patient Monitoring

HCI Goals

“a project is a temporary endeavor undertaken to create a unique product, service or result.”- Project Manager’s Body of Knowledge (PMBOK)5

What is a Project?

Inherently Temporary

Created to Achieve a Unique Goal

Focused on a Specific Outcome, Deliverable, or Capability

Require Schedule, Resources, and Scope

How I Will Use HCI as a Project Manager

“project management is the application of knowledge, skills, tools, and techniques to project activities to meet the project requirements.”- PMBOK5

PM Process Overview:

1. Identify Requirements

2. Address Needs, Concerns & Expectations

3. Balance Competing Project Constraints:• Scope, Quality, Schedule, Budget, Resources,

and Risk

Overview of Project Management

Project Management

General Manage

ment

Special Knowle

dge

Supporting

Disciplines

• Friedman’s Tower of Achievement2

How do PM and HCI Processes Stack Up?

• PMBOK’s 5 Process Groups5

Closing

Monitoring & Controlling

Execution

Planning & Design

Initiation

Study of Effects

System Deployment

System Development

Model Formulation

Selected PM Competencies and Health IT 5,6 

“Timely and appropriate generation,

collection, distribution, and

storage of project information.”6

Communications

Implementing policies, measures

and initiatives to ensure project

objectives are met

Quality

Ensuring projects include all required

elements for success and compliance

Scope

Utilizing management

science to organize, manage and lead the project team

Human Resource Management

Identifying, unifying and coordinating

interests

Integration

“Cross-training also enables communications…making it possible for the cross-trained person to promote important modes of collaboration.” – Friedman2

• Improve communication between stakeholders.

• Facilitate greater collaboration in product design.

• Leverage professional perspective of end user.

• Utilize basic literacy in medical literature in relentless quest for improvement.

HCI Training Enables Communication

• Perform sophisticated problem analysis in light of data, information and knowledge.

• Participate in designing scalable solutions with knowledge of HIS.

• Leverage knowledge of human-technology interactions in QA process design and testing.

• Apply understanding of clinical workflows for improved product and outcomes.

• Incorporate impact assessment into project planning

HCI Training Enables Impact

Image credit: Shritte

1. Kulikowsi, C., E., Currie, et al. (2012). Definition of biomedical informatics and specification of core competencies for graduate education in the discipline. Journal of the American Medical Informatics Association, 19, 931-938.

2. Friedman C. (2012) What Informatics Is and Isn’t. American Medical Informatics Association., 0, 1-3.

3. (2012). Best care at lower cost: The Path to Continuously Learning Health Care in America. Washington DC: Institute of Medicine.

4. LeRouge, C., & Deo Leo, G. (2010). Health informatics forums for health information systems scholars. Communications of the Association for Information Systems, 27, 99-112.

5. (2008). Project manager's body of knowledge. (4th ed.). Newton Square, PA: Project Management Institute, Inc.

6. Department of Health and Human Services, Office of the National Coordinator for Health Information Technology. (2010). Project management: Resources and strategies for the state hie program

References

Questions?