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APAC Healthcare Information Technology Outlook For more information contact: Simranjit Singh Director Healthcare Practice APAC E-mail: [email protected] Mobile: 65 91473750

Hospital Build Asia - Healthcare IT Outlook 2010

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Page 1: Hospital Build Asia - Healthcare IT Outlook 2010

APAC Healthcare Information Technology Outlook

For more information contact:Simranjit SinghDirector Healthcare Practice APACE-mail: [email protected]: 65 91473750

For more information contact:Simranjit SinghDirector Healthcare Practice APACE-mail: [email protected]: 65 91473750

Page 2: Hospital Build Asia - Healthcare IT Outlook 2010

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Setting the Scene Outlook for Healthcare Industry from 2010-12

Source: Frost & Sullilvan ,2010)

Global Healthcare Market : 2009

• US and Europe were impacted in a major way by global crisis

• Asia also slowed down but not as much as the West

• Valuations were low and M&A was high, many smaller Biotech companies struggled

• Major organizational restructuring occurred, along with portfolios being reassessed

Global Healthcare Market : 2010-12

• Recovery of the markets to a large extent with strong growth in Asia

• Start of major patent expiries

• M&A activity down in the West but could be important in Asia, restructuring will continue

• Asia becoming increasingly important as a market and outsourcing hub

• 4Ps to drive market: Preventive, Personalized, Predictive & Personal Responsibility

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Global vs. APAC: The New FrontierBy 2012 APAC expected to be close to 27% of global market

Source: Frost & Sullilvan ,2010)

247 277 311 348

815 880 906 934

0

200

400

600

800

1000

1200

1400

1600

1800

2009 2010 2011 2012

10621157

12181282

23.9%23.9%

27.2%27.2%

23.2%23.2%

26.4%26.4%

CAGR12.2%CAGR12.2%

CAGR6.47%CAGR6.47%

Global & APAC Healthcare Revenues US$ Bn, 2009-2012

• By 2015 APAC could represent ~40% of global market!

Source: Frost & Sullivan

Rest of the World

APAC

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Asia is however transitioningMoving toward a Multi–Polar World Order

Source: Frost & Sullilvan ,2010)

Asia Pacific Market : 2009

• Slowing down of GDP in mature markets – Japan and Australia took a big hit

• Global consolidation left a difficult mess for integration on a local level – job losses and portfolio realignment

• Price cutting and playing the margins game

• The slow down for Medical Tourism

• Asia started to set up infrastructure for offshoring and outsourcing for US/EU companies

Asia Pacific Market : 2012

• A shift in the center of the world economically and strategically to Asia

• Asia to move from export led development to consumption led growth

• APAC the fastest growing pharma market and API production hub

• Increased government attention to primary and community based healthcare.

• Focus on building infrastructure and education: government role will be higher

• Increased use of mobile technology in healthcare service delivery

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Key Healthcare Facts

China India Germany USDemography

Population 1.33 billion 1.16 billion 82.4 million 307.2 million

Population growth 0.7% 1.6% - 0.1% 1.0%

% aged 65+ 8.1% 5.3% 20.3% 12.8%

Health expenditure

Health expenditure US$ 198 B US$ 59.3 B US$ 381.5 B US$ 2,181.8 B

Per capita US$ 342 US$ 109 US$ 3328 US$ 6714

% of GDP 4.5 % 4.9 % 10.4% 15.3%

Medical Industry

# beds/1000 people 2.2 0.7 8.3 3.2

# Doctors/1000 people 1.4 0.6 3.4 2.6

# hospitals (>county) 18,396 13,896 2,200 5,794

Avg. length of stay (days) 10.9 5-7 9 7.1

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Basic Hospital Overview

County County HospitalsHospitals

Level IILevel II

Rural ClinicsRural Clinics

Mid-level general

hospitals

Small hospitals providing

primary care

Single doctor operations

Urban

Township Township

HospitalsHospitals Community HospitalsCommunity Hospitals

Community Health Centers / ClinicsCommunity Health Centers / Clinics

High-level general and

specialty hospitalsRural Level IIILevel III

Level ILevel I

LevelsIII, II & I

LevelsIII, II & I

Level III (A) – 500 beds plusLevel II (B) – 100 – 499 bedsLevel I – less than 100 beds

Level III (A) – 500 beds plusLevel II (B) – 100 – 499 bedsLevel I – less than 100 beds

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Medical Tourism - Most suitable location for setting up/expanding hospitals

Objective – Evaluating the most suitable location for setting up/expanding hospitals, catering to medical tourists. The countries with the lowest score are be deemed the most attractive location for a new private hospital.

Countries are ranked according to the following scale:

1 – most favourable ; 2 – favourable ; 3 – neutral ; 4 – unfavourable ; 5 – most unfavourable

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Note: All figures are rounded; the base year is 2009. Source: Frost and SullivanNote: All figures are rounded; the base year is 2009. Source: Frost and Sullivan

*Healthcare IT includes: Software, Hardware, IT services and Lifesciences IT

Asia Pacific Life sciences and Health IT Market*Interoperability challenges hinder adoption

7.1 7.9 8.8 9.8

43.5 46.7 49.6 52.7

0

10

20

30

40

50

60

70

80

2009 2010 2011 2012

Rest of the World

APAC

14.5%14.5%

15.7%15.7%

Market Drivers

Market Restraints

Operational efficiency

Strong and sustained demand for healthcare services

Demand for higher quality of healthcare and access to information

Interoperability of discrete medical equipment

Bandwidth

Lack of skilled resources for implementation

Lifesciences & Healthcare IT, US$ Bn, 2009-2012

CAGR7%

CAGR7%

CAGR11.3%CAGR11.3%

APAC Share

50.654.6

58.4 62.5

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0

0

0

ClinicalInformation

Systems

ClinicalInformation

Systems

Hospital Administrative

Systems

Hospital Administrative

Systems

ERP,SCM

Systems

ERP,SCM

Systems

HealthInteroperability

Solutions

HealthInteroperability

Solutions

EMR/PHREMR/PHR

Top Growth Opportunities : APAC Life sciences and Health IT Market

APAC market 2010 : ~US$ 220 mn; CAGR ~9.5% Rise in international patients will drive use of CPOE, PAS, BI, etc

APAC market 2010 : ~US$ 1 bn+; CAGR ~5%

Demand from new hospitals, clinics, specialty centers

Pharma companies, demand arises from integrating drug distribution & clinical trials

APAC market 2010 : ~US$ 310 mn; CAGR ~3.5%

Government eHealth programs such as Healthelink in Australia, Intelligent Nation 2015 (iN2015), by the Ministry of Health in Singapore

APAC market 2010 : ~ US$ 670 mn; CAGR ~9%. Investment will be made into sophisticated clinical systems based on

specialties

APAC market 2010 : ~US$ 440 mn; CAGR ~7%

Large scale national initiatives announced by Singapore, Australia, Hong Kong and Japan

ERP : Enterprise Resource PlanningSCM : Supply Chain Management

Source: Frost & Sullivan.

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Frost & Sullivan Healthcare CIO Survey

Conducted in February – March 2009

•Countries: Malaysia, India, China, and Thailand

•Respondents: CIOs, CFOs/VP Finance of 40 Leading Hospitals

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Tighter Access To Capital Is Affecting HIT Projects

• 74% CFOs/VPs Finance are delaying or lengthening development of new facilities, facility renovations and health IT initiatives.

• 33% reported cutting department budgets,

• Those who reported an increase in their IT capital budgets (11%) are finding ways to reduce costs by aggressively negotiating with payers or creating OPEX financing models with vendors

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2009 Trends in HIT Spending: APAC vs US

• Most APAC tertiary care hospitals have seen a surprising increase of up to 10% in the IT budget for 2009.

• Contrary to APAC, US hospitals declared up to 50% budget decrease in IT spending.

• China remains the only country where hospitals have not cut budgets with majority having an increase of 20%.

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2009 Operating Budgets Targets: APAC vs US

• Budget cuts in APAC region will be directed at hardware (70%). The situation is reversed in US where hardware constituted only 32 % with applications scoring more than 60%

• 65% of CFOs & CIOs advised that the annual budgets for running their departments will increase or stay the same in 2009 .

• Among the CIOs who are cutting their 2009 operating budgets, 59% plan to reduce IT services, 30% will cut staff, and 27% will decrease new applications and other software.

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Human Factor Play Major Role in HIT Adoption

Challenges Faced By Healthcare Organisations

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%Respondents

Choice

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Interoperability and Patient Safety are to Drive HIT Investments in the next 5 years

0 1 2 3 4 5 6

Help to reach more patients/Grow Business

Improve interaction with the patients (e.g. …

Facilitate access by patients to test results

Changes in government/regional legal authority …

Support for expansion/reorganization/merger

Enhance overall organisational performance

Improve cost control/reduce costs/increase …

Reduce medical errors/Improve Patient safety

Improve Quality of care

Improve availability and accessibility of patient …

Improve security and privacy provisions

Improve links with the suppliers for more …

Promote your hospital name by taking leadership …

Other(s)

Factors to likely influence IT Investment

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Priorities for HIT Shift from Administrative To Clinical Systems

Top priorities areas for IT Investment are Clinical Information Systems & Hospital information Systems

As many hospitals have implemented the basic administrative HIS functions, they are now moving towards applications that improve clinical outcomes and patient safety.

0 1 2 3 4 5 6 7 8 9 10

Patient Administration & ADT Information SystemClinical Information Systems

Medico Technical /Ancillary Information SystemsHospital Information System

Laboratory Information SystemRadiology Information SystemFinancial Information System

Billing SystemPharmacy Information System

Homecare SystemInventory System

HR SystemBlood Bank System

CRM SystemSupply Chain System

Facility Management SystemOffice Automation

Others (Claims Processing, EMR)

Ranking

Top Priorities for IT Investment - Applications

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Mobility is The Next Generation HIT Infrastructure

Mobile device and wireless technologies are the top priorities of IT investments most hospitals.

Some of the hospitals are also investing in advanced technologies such as Telemedicine and Voice Recognition applications.

0 5 10

Mobile Devices: PDA, Tablet PC, …

Wireless Technologies

Broadband

Client Server

Voice Recognition

Telemedicine

Others:

Top Priorities for IT Investment - Technologies

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Cost Is Not The A Driver In Selecting Vendor

The prevailing trends in vendor selection is based upon vendor’s track record / past experience and application features along with relationship with the hospitals

Main Criteria in Selecting Vendor – Private Sector

123456789

Deployment speed

Ease of integration

Track record

Costs

Use of non-proprietary/open standards

Reputation for security and integrity inoperations

Brand or name

Relationship with the vendor

Other – Please specify

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Trends and Challenges in the Next 12 Months

1. Lack of qualified manpower to manage the IT systems / department in hospitals

2. Many hospitals do not associate adoption of HIT directly with improved revenues.

3. EHR and Wireless technologies were among the top 2 areas indicated by hospitals for future investments in the next 12 months.

4. End user compliance is the main challenge identified by Healthcare CIOs

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Centrally Delivered: Through retail outlets

Wal-Mart, Costco, Sam’s Club, Walgreens

– Genetic Screening

– Pharmacy Distribution

– “Doc-in-the-Box”, staffed with nurse practitioners

Specialized  Delivery

– Comprehensive cancer/cardiovascular  centers

– “Heart Transplants ‘R’ Us” (surgery centers)

– Complex diseases

Home Diagnostics/Monitoring  systems:  

– Drop blood onto your Blackberry or iPod, telecommunicated to central labs, real-time  Dx/Px

– Home monitoring

– Self-monitoring through e-health platforms on patientslikeme.com, tudiabetes.com, healthline.com

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Digitized Health

Smart cards with electronic health records and sequenced DNA

Consumer driven personal health planning

– PHR  

o Microsoft-HealthVault™

o Google  Health

o WebMD

o Revolution  Health

o WalMart, Dell, eClinicalWorks

Note: Costs of genome sequencing is now US $1,000 & a new App is being launched to view it on the iPhone

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Conclusion

Health IT is no longer a “nice to have.”. It is a strategic priority for hospitals to deliver safer, higher quality and more cost-effective care, thus enabling hospitals to stay competitive. Some hospitals executives surveyed see this as the time to invest in IT initiatives that will deliver direct and quantifiable savings to their organizations.

...hard times are opportune to invest in the future

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Thank You

We Accelerate Growth