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How Your Most Connected Employees Can Help You Spread Good HealthNew research on social networks is changing the way we think about population health and how behaviors spread from person to person. This has tremendous implications for corporate wellness programs. ShapeUp teamed with Activate Networks, the social network analytics company founded by Harvard researcher Dr. Nicholas Christakis, to host a webinar, during which these slides were presented, about how social network mapping can be combined with a team-based employee wellness program to spread healthy behaviors within your company. View the full webinar at http://www.shapeup.com/lp/how-your-most-connected-employees-can-help-you-spread-good-health
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Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc. Confidential & Proprietary.
2 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.
Larry Miller, M.D.
Chief Executive Officer
Rajiv Kumar, M.D.
Chief Medical Officer
Today‟s presenters
Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.
4 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.
• Our management team has built/led large health companies
• 15 years of research, including Harvard
Innovation Lab & Harvard Medical School
• National acclaim from “Connected”
by co-founder Dr. Nicholas Christakis
Harvard innovation, deep health expertise
5 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.
We work with the entire health ecosystem
• We serve large plans, DMOs, pharmaceutical companies,
PBMs, providers/ACOs and other multinational orgs
6 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.
Social approaches to health behavior
Alcoholics Anonymous 1935
Narcotics Anonymous 1953
1961 Weight Watchers
7 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.
• Lifestyle behaviors (good & bad)
• Clinical practice patterns
• Medication use
• Fraud & criminal behaviors
• Consumer purchasing decisions
Behaviors are “contagious”
8 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.
Obesity in the Framingham Heart Study
N. Christakis and J Fowler, The spread of obesity in a large social network over 32 years. New Engl Med 2007 357:370
9 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.
Mapping natural social networks
Activate Networks can map a
variety of populations and
data sources:
• Physicians
• Patients
• Residents
• Members
• Employees
10 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.
Employees engagement in workforce wellness is below
desired levels
• Physical activity
• Weight management
• Smoking cessation
• Flu shot program
• Total health assessment
• Nutrition improvement
• Disease management
Addressing workforce health challenges
11 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.
Using the “multiplier effect”…
• Increase participation in
employee wellness
programs
• Empower employees to
encourage their colleagues
• Focus limited resources
where they will be most
effective
…Let networks do the work for you!
12 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.
Natural social networks have distinct types of structural
locations within them
What natural social networks look like
13 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.
Targeting influential employees for wellness engagement
• Connections
• Centrality
• Degrees
• Convincing
Using networks to target employees
14 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.
Map and identify employees
• Most influential, “influencees,” influence patterns
Overlay health information
• Health behaviors, participation in programs
Segment workforce by influence
Highly focused outreach
1
2
3
4
Boost engagement and sustainability
15 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.
Senior Vice President
Mares
Drilling
McWatters
Production
Milavec Exploration
Avery
Dhillon Crossley Ramirez Hopper Hussan
Smith
Keller
Angelo
Klimchuck
Mitchell
Schultz
Zaheer
Myers Sutherland
Cordoza
Waring
Formal vs. informal company networks
Mitchell
Milavec Hopper
Waring
Hussan
Zaheer
Crossley
Keller
Dhillon
Smith
Schultz
Angelo
Klimchuck Sutherland
McWatters
Mares
Avery
Myers
Ramirez
Cordoza
16 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.
„Kevin Bacons‟: central
individuals with a short path
to anyone else
„Steve McQueens‟ = peripheral
non-participants
Wellness program engagement
17 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.
Node size reflects BMI
Nodes are dots if the individual
did not engage in program
Corporate locations & body mass index
18 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.
Large nodes participate
Small nodes do not participate
Locations and participation at one year
19 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.
Key takeaway from Activate Networks
Social network approaches can help
with the two key issues in corporate
wellness programs:
• Engagement
Using network effects will increase
engagement and participation
• Sustainability
Using network effects will help participants
maintain their engagement and activity
Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.
21 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.
Founded in 2006 by Dr. Brad Weinberg & Dr. Rajiv Kumar
who realized during medical school that patients with social
support were more likely to succeed
5 years of innovation in social wellness
22 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.
Proven, evidence-based interventions
23 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.
We work with leading large employers
24 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.
Identifying your most influential employees
25 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.
Who are your most influential employees
26 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.
• Invite them to take a leadership role
• Empower them with tools to engage their colleagues
• Allow them to serve as examples of success
• Give them social recognition for their efforts
How to leverage connected individuals
27 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.
Invite them to become team captains
28 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.
Examples of targeted messaging
29 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.
Grassroots, bottom-up, peer-to-peer messaging
Ask them to spread the word
30 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.
Show them how to create content
31 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.
Invite them to start healthy conversations
32 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.
• Collect testimonials, profile their efforts
Ask them to set a healthy example
Today I am 40 pounds lighter and
can walk up to 12 miles a day!
Before my company offered the
ShapeUp program in 2010, I was not
very active and I could barely move.
That all changed when I saw my
doctor. He told me that he was going to
write me a prescription for insulin if I
didn't start exercising.
The next day, I joined a ShapeUp
team. Now I have the energy to enjoy
life with my granddaughter at
Disneyland!
33 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.
• Feed influencers information before anyone else
• Make them feel special and encourage them to share
• Having exclusive info shows that they are knowledgeable
Send them exclusive information
34 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.
• Connected employees can be your eyes and ears
• Ask them to report feedback
• What do your employees want?
• How are they reacting to programs?
Collect feedback from them
35 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.
Give them special status
• Give them opportunities to earn formal recognition
• Make them feel valuable to the organization
36 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.
Once you’ve identified your
most influential employees,
there are simple and effective
social strategies that you can
use to empower them to
spread good health.
This will save you time and
money, and it will increase
your impact on your
population.
Key takeaway from ShapeUp
37 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.
ShapeUp and Activate Networks are working together to
help large employers map their employee networks and then
leverage a social wellness program to spread good health.
To learn more, contact us:
ShapeUp www.shapeup.com // (401) 274-1577
Activate Networks www.activatenetworks.net // (617) 558-0210
We‟ve teamed up to help you succeed