37
Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc. Confidential & Proprietary.

How Your Most Connected Employees Can Help You Spread Good Health

  • Upload
    shapeup

  • View
    1.207

  • Download
    1

Embed Size (px)

DESCRIPTION

How Your Most Connected Employees Can Help You Spread Good HealthNew research on social networks is changing the way we think about population health and how behaviors spread from person to person. This has tremendous implications for corporate wellness programs. ShapeUp teamed with Activate Networks, the social network analytics company founded by Harvard researcher Dr. Nicholas Christakis, to host a webinar, during which these slides were presented, about how social network mapping can be combined with a team-based employee wellness program to spread healthy behaviors within your company. View the full webinar at http://www.shapeup.com/lp/how-your-most-connected-employees-can-help-you-spread-good-health

Citation preview

Page 1: How Your Most Connected Employees Can Help You Spread Good Health

Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc. Confidential & Proprietary.

Page 2: How Your Most Connected Employees Can Help You Spread Good Health

2 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.

Larry Miller, M.D.

Chief Executive Officer

[email protected]

Rajiv Kumar, M.D.

Chief Medical Officer

[email protected]

Today‟s presenters

Page 3: How Your Most Connected Employees Can Help You Spread Good Health

Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.

Page 4: How Your Most Connected Employees Can Help You Spread Good Health

4 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.

• Our management team has built/led large health companies

• 15 years of research, including Harvard

Innovation Lab & Harvard Medical School

• National acclaim from “Connected”

by co-founder Dr. Nicholas Christakis

Harvard innovation, deep health expertise

Page 5: How Your Most Connected Employees Can Help You Spread Good Health

5 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.

We work with the entire health ecosystem

• We serve large plans, DMOs, pharmaceutical companies,

PBMs, providers/ACOs and other multinational orgs

Page 6: How Your Most Connected Employees Can Help You Spread Good Health

6 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.

Social approaches to health behavior

Alcoholics Anonymous 1935

Narcotics Anonymous 1953

1961 Weight Watchers

Page 7: How Your Most Connected Employees Can Help You Spread Good Health

7 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.

• Lifestyle behaviors (good & bad)

• Clinical practice patterns

• Medication use

• Fraud & criminal behaviors

• Consumer purchasing decisions

Behaviors are “contagious”

Page 8: How Your Most Connected Employees Can Help You Spread Good Health

8 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.

Obesity in the Framingham Heart Study

N. Christakis and J Fowler, The spread of obesity in a large social network over 32 years. New Engl Med 2007 357:370

Page 9: How Your Most Connected Employees Can Help You Spread Good Health

9 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.

Mapping natural social networks

Activate Networks can map a

variety of populations and

data sources:

• Physicians

• Patients

• Residents

• Members

• Employees

Page 10: How Your Most Connected Employees Can Help You Spread Good Health

10 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.

Employees engagement in workforce wellness is below

desired levels

• Physical activity

• Weight management

• Smoking cessation

• Flu shot program

• Total health assessment

• Nutrition improvement

• Disease management

Addressing workforce health challenges

Page 11: How Your Most Connected Employees Can Help You Spread Good Health

11 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.

Using the “multiplier effect”…

• Increase participation in

employee wellness

programs

• Empower employees to

encourage their colleagues

• Focus limited resources

where they will be most

effective

…Let networks do the work for you!

Page 12: How Your Most Connected Employees Can Help You Spread Good Health

12 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.

Natural social networks have distinct types of structural

locations within them

What natural social networks look like

Page 13: How Your Most Connected Employees Can Help You Spread Good Health

13 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.

Targeting influential employees for wellness engagement

• Connections

• Centrality

• Degrees

• Convincing

Using networks to target employees

Page 14: How Your Most Connected Employees Can Help You Spread Good Health

14 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.

Map and identify employees

• Most influential, “influencees,” influence patterns

Overlay health information

• Health behaviors, participation in programs

Segment workforce by influence

Highly focused outreach

1

2

3

4

Boost engagement and sustainability

Page 15: How Your Most Connected Employees Can Help You Spread Good Health

15 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.

Senior Vice President

Mares

Drilling

McWatters

Production

Milavec Exploration

Avery

Dhillon Crossley Ramirez Hopper Hussan

Smith

Keller

Angelo

Klimchuck

Mitchell

Schultz

Zaheer

Myers Sutherland

Cordoza

Waring

Formal vs. informal company networks

Mitchell

Milavec Hopper

Waring

Hussan

Zaheer

Crossley

Keller

Dhillon

Smith

Schultz

Angelo

Klimchuck Sutherland

McWatters

Mares

Avery

Myers

Ramirez

Cordoza

Page 16: How Your Most Connected Employees Can Help You Spread Good Health

16 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.

„Kevin Bacons‟: central

individuals with a short path

to anyone else

„Steve McQueens‟ = peripheral

non-participants

Wellness program engagement

Page 17: How Your Most Connected Employees Can Help You Spread Good Health

17 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.

Node size reflects BMI

Nodes are dots if the individual

did not engage in program

Corporate locations & body mass index

Page 18: How Your Most Connected Employees Can Help You Spread Good Health

18 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.

Large nodes participate

Small nodes do not participate

Locations and participation at one year

Page 19: How Your Most Connected Employees Can Help You Spread Good Health

19 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.

Key takeaway from Activate Networks

Social network approaches can help

with the two key issues in corporate

wellness programs:

• Engagement

Using network effects will increase

engagement and participation

• Sustainability

Using network effects will help participants

maintain their engagement and activity

Page 20: How Your Most Connected Employees Can Help You Spread Good Health

Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.

Page 21: How Your Most Connected Employees Can Help You Spread Good Health

21 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.

Founded in 2006 by Dr. Brad Weinberg & Dr. Rajiv Kumar

who realized during medical school that patients with social

support were more likely to succeed

5 years of innovation in social wellness

Page 22: How Your Most Connected Employees Can Help You Spread Good Health

22 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.

Proven, evidence-based interventions

Page 23: How Your Most Connected Employees Can Help You Spread Good Health

23 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.

We work with leading large employers

Page 24: How Your Most Connected Employees Can Help You Spread Good Health

24 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.

Identifying your most influential employees

Page 25: How Your Most Connected Employees Can Help You Spread Good Health

25 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.

Who are your most influential employees

Page 26: How Your Most Connected Employees Can Help You Spread Good Health

26 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.

• Invite them to take a leadership role

• Empower them with tools to engage their colleagues

• Allow them to serve as examples of success

• Give them social recognition for their efforts

How to leverage connected individuals

Page 27: How Your Most Connected Employees Can Help You Spread Good Health

27 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.

Invite them to become team captains

Page 28: How Your Most Connected Employees Can Help You Spread Good Health

28 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.

Examples of targeted messaging

Page 29: How Your Most Connected Employees Can Help You Spread Good Health

29 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.

Grassroots, bottom-up, peer-to-peer messaging

Ask them to spread the word

Page 30: How Your Most Connected Employees Can Help You Spread Good Health

30 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.

Show them how to create content

Page 31: How Your Most Connected Employees Can Help You Spread Good Health

31 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.

Invite them to start healthy conversations

Page 32: How Your Most Connected Employees Can Help You Spread Good Health

32 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.

• Collect testimonials, profile their efforts

Ask them to set a healthy example

Today I am 40 pounds lighter and

can walk up to 12 miles a day!

Before my company offered the

ShapeUp program in 2010, I was not

very active and I could barely move.

That all changed when I saw my

doctor. He told me that he was going to

write me a prescription for insulin if I

didn't start exercising.

The next day, I joined a ShapeUp

team. Now I have the energy to enjoy

life with my granddaughter at

Disneyland!

Page 33: How Your Most Connected Employees Can Help You Spread Good Health

33 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.

• Feed influencers information before anyone else

• Make them feel special and encourage them to share

• Having exclusive info shows that they are knowledgeable

Send them exclusive information

Page 34: How Your Most Connected Employees Can Help You Spread Good Health

34 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.

• Connected employees can be your eyes and ears

• Ask them to report feedback

• What do your employees want?

• How are they reacting to programs?

Collect feedback from them

Page 35: How Your Most Connected Employees Can Help You Spread Good Health

35 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.

Give them special status

• Give them opportunities to earn formal recognition

• Make them feel valuable to the organization

Page 36: How Your Most Connected Employees Can Help You Spread Good Health

36 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.

Once you’ve identified your

most influential employees,

there are simple and effective

social strategies that you can

use to empower them to

spread good health.

This will save you time and

money, and it will increase

your impact on your

population.

Key takeaway from ShapeUp

Page 37: How Your Most Connected Employees Can Help You Spread Good Health

37 Copyright © 2012 ShapeUp, Inc. and Activate Networks, Inc.

ShapeUp and Activate Networks are working together to

help large employers map their employee networks and then

leverage a social wellness program to spread good health.

To learn more, contact us:

ShapeUp www.shapeup.com // (401) 274-1577

Activate Networks www.activatenetworks.net // (617) 558-0210

We‟ve teamed up to help you succeed