Interpreting Healthcare

11/13/2014

Why Interpret?

Where’s the Data?

“Studies have found adequate interpretation

and translation for patients with LEP leads to

fewer medical errors, increased patient

compliance, increased patient satisfaction,

and better use of primary services”

(Minnesota Department of Health, 2008).

CCH PolicyTitle: Interpreter – Limited English Proficient and Deaf and Hard of Hearing

● Policy: CentraCare Health will make available and coordinate interpreter

and assisted communication services for limited English proficient persons

and persons who are deaf and hard of hearing.

● These services will be provided at no cost to the patient/responsible party.

● The availability of sign language interpreters, language interpreters (by

phone or in person or by Video Remote) and assistive communication

devices may vary by site and resources.

Ensures compliance with Title VI of the Civil Rights Act of 1964 and the

American Disabilities Act of 1990

NCIHC Code of Ethics

‰The interpreter strives to render the message

accurately, conveying the content and spirit of

the original message, taking into consideration

its cultural context.“It is, therefore, necessary that the interpreter convey

everything that is said by either party in its entirety and in

the manner in which the message is delivered, that is,

without omitting from, adding to, or distorting the message.”

Epic - Document Use of Interpreter

1. FHAASa. Cognitive - Perceptual

2. AIDa. Interpreter

References

CentraCare Health. (2014). Interpreter - Limited English Proficient and Deaf and Hard of

Hearing.

Hadziabdic, E., & Hjelm, K. (2013). Working with interpreters: Practical advice for use of

an interpreter in healthcare. International Journal of Evidence-Based Healthcare, 11, 69-76.

Maltby, H. (1999). Interpreters: A double-edged sword in nursing practice. Journal of

Transcultural Nursing, 10, 248-254

Minnesota Department of Health. (2008). Health care interpreters in Minnesota.

National Council on Interpreting in Health Care. (2004). A code of ethics for health care