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Download the full report: http://www.kareo.com/black-book-2013 As part of Black Book’s 2013 User Survey of Top Practice Management and Revenue Cycle Management Ambulatory EHR Software Vendors, Kareo received a number one ranking in nine of eighteen evaluation criteria and was the only vendor to achieve a top five ranking in every single category.
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Kareo Ranked #1 EHR, PM, & RCM Vendor
Black Book Rankings 2013 User Survey
Source: Black Book Rankings 2013
PAGE 2 KAREO | CONFIDENTIAL
Over 8,000 independent and unbiased physicians and medical staff contributed
Source: Black Book Rankings 2013
PAGE 3 KAREO | CONFIDENTIAL
Number One Ranking
Kareo received a number one ranking in nine of eighteen evaluation criteria
Source: Black Book Rankings 2013
PAGE 4 KAREO | CONFIDENTIAL
Number One Ranking
TOP 5 Kareo was the only vendor to achieve a top five ranking in
every single category
Source: Black Book Rankings 2013
PAGE 5 KAREO | CONFIDENTIAL
Physicians considering new software and services to improve revenue cycle management are seeking a seamless single source vendor
89%
Source: Black Book Rankings 2013
PAGE 6 KAREO | CONFIDENTIAL
Top Seamless Software Vendors
1
2
3
4
5
KAREO
Care360
Care Cloud
Athenahealth
eClinicalWorks
Source: Black Book Rankings 2013
PAGE 7 KAREO | CONFIDENTIAL
Top Offerings To All Specialties
Ranking Vendor
Primary Care
(General, Peds, IM)
Medical Specialties
Surgical
Specialties
1
KAREO
A
A
B
2
Vitera
A
B
B
3
eClinicalWorks
A
B
C
4
Cerner
A
C
C
5
athenahealth
A
C
C
A = 90% SATISFACTION B = 80% SATISFACTION C = 70% SATISFACTION
Source: Black Book Rankings 2013
PAGE 8 KAREO | CONFIDENTIAL
#1 in Nine Categories
Top 5 in All Categories
PAGE 9 KAREO | CONFIDENTIAL
Kareo #1
Vendor Overall Performance
Kareo #1 with 9.75 average
7.5
8
8.5
9
9.5
10
KAREO Care360 E-MDS Care Cloud Vitera
Billing, Charge, Capture, Coding Claims Management
Reimbursement, Insurance/Payor Management Payment, Resolution & Collections
Source: Black Book Rankings 2013
PAGE 10 KAREO | CONFIDENTIAL
Kareo #1
7
7.5
8
8.5
9
9.5
10
KAREO Cerner NextGen Care Cloud Vitera
Billing, Charge, Capture, Coding Claims Management
Reimbursement, Insurance/Payor Management Payment, Resolution & Collections
Training Kareo #1 with 9.49 average
Source: Black Book Rankings 2013
PAGE 11 KAREO | CONFIDENTIAL
Kareo #1
7.5
8
8.5
9
9.5
10
KAREO Care360 eClinicalWorks Athenahealth Care Cloud
Billing, Charge, Capture, Coding Claims Management
Reimbursement, Insurance/Payor Management Payment, Resolution & Collections
Trust, Accountability & Transparency Kareo #1 with 9.55 average
Source: Black Book Rankings 2013
PAGE 12 KAREO | CONFIDENTIAL
Kareo #1
7
7.5
8
8.5
9
9.5
10
KAREO Care360 Chartlogic Care Cloud Vitera
Billing, Charge, Capture, Coding Claims Management
Reimbursement, Insurance/Payor Management Payment, Resolution & Collections
Deployment & RCM Implementation Kareo #1 with 9.73 average
Source: Black Book Rankings 2013
PAGE 13 KAREO | CONFIDENTIAL
87% of all Physician practices agree their billing and collections systems/processes need upgrading
Source: Black Book Rankings 2013
PAGE 14 KAREO | CONFIDENTIAL
Kareo #1
7.5
8
8.5
9
9.5
KAREO NextGen AthenaHealth McKesson Care360
Billing, Charge, Capture, Coding Claims Management
Reimbursement, Insurance/Payor Management Payment, Resolution & Collections
Integration & Interfaces Kareo #1 with 9.32 average
Source: Black Book Rankings 2013
PAGE 15 KAREO | CONFIDENTIAL
Kareo #1
7
8
9
10
KAREO Practice Fusion eClinicalWorks Care360 Aprima
Billing, Charge, Capture, Coding Claims Management
Reimbursement, Insurance/Payor Management Payment, Resolution & Collections
Reliability Kareo #1 with 9.65 average
Source: Black Book Rankings 2013
PAGE 16 KAREO | CONFIDENTIAL
Kareo #1
7
8
9
10
KAREO Allscripts Vitera AthenaHealth Greenway
Billing, Charge, Capture, Coding Claims Management
Reimbursement, Insurance/Payor Management Payment, Resolution & Collections
Data Security & Backup Services Kareo #1 with 9.50 average
Source: Black Book Rankings 2013
PAGE 17 KAREO | CONFIDENTIAL
Kareo #1
7
8
9
10
KAREO Greenway Vitera Aprima e-MDS
Billing, Charge, Capture, Coding Claims Management
Reimbursement, Insurance/Payor Management Payment, Resolution & Collections
Support & Customer Care Kareo #1 with 9.66 average
Source: Black Book Rankings 2013
PAGE 18 KAREO | CONFIDENTIAL
Kareo #1
7
8
9
10
KAREO Cerner Epic eClinicalWorks Care360
Billing, Charge, Capture, Coding Claims Management
Reimbursement, Insurance/Payor Management Payment, Resolution & Collections
Best of Breed & Process Improvement Kareo #1 with 9.51 average
Source: Black Book Rankings 2013
PAGE 19 KAREO | CONFIDENTIAL
97% of business managers confirm that an innovative, seamless RCM/PM/EHR system would ensure long term practice independence, and greatly improve productivity and profitability.
Source: Black Book Rankings 2013
Kareo.com
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