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www.socialQI.c om #SocialQI: Simple Solutions for Improving Your Healthcare Presented by: Brian S. McGowan, PhD @briansmcgowan www.SOCIALQI.com December 2012

McGowan - #socialqi simple solutions for improving your healthcare - dublin (abbreviated)

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These slides were originally presented at #DOTMED in Dublin, Ireland on Friday December 8th 2012

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Page 1: McGowan -  #socialqi simple solutions for improving your healthcare  - dublin (abbreviated)

www.socialQI.com

#SocialQI:Simple Solutions for Improving Your Healthcare

Presented by:

Brian S. McGowan, PhD

@briansmcgowan

www.SOCIALQI.com

December 2012

Page 2: McGowan -  #socialqi simple solutions for improving your healthcare  - dublin (abbreviated)

www.socialQI.com

Outline

1. Re-defining Quality2. Why Does Healthcare Quality Suffer3. Introducing SocialQI4. One Part - Social Network Science5. One Part – Behavioral Science6. How Does SocialQI Become the New Norm

in Healthcare?

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#SocialQI:Simple Solutions for Improving Your Healthcare

Re-Defining Healthcare Quality

December 2012

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www.socialQI.com

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www.socialQI.com

My Father’s Health Journey

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www.socialQI.com

My Father’s Record

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#SocialQI:Simple Solutions for Improving Your Healthcare

Why Does Healthcare Quality Suffer?

December 2012

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Problem #1: Variation

http://www.healthcarereportcard.illinois.gov/maps

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Problem #2: Failure to Advance

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www.socialQI.com

Problem #3: Overload & Filter Failures

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Problem #4: Lack of Information

“Despite recent improvement in timely publication, fewer than half of trials funded by NIH are published in a peer reviewed biomedical journal indexed by Medline within 30 months of trial completion. Moreover, after a median of 51 months after trial completion, a third of trials remained unpublished.”

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#SocialQI:Simple Solutions for Improving Your Healthcare

Introducing#socialQI

December 2012

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www.socialQI.com

SocialQI

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#SocialQI:Simple Solutions for Improving Your Healthcare

One Part - Social Network Science

December 2012

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Social Network Science

Six Degrees of SeparationSidewalk Experiment

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Social Network Science

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Social Network Science

http://www.nejm.org/doi/full/10.1056/NEJMsa066082

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Social Network Science

http://christakis.med.harvard.edu/pdf/publications/articles/128.pdf

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1. Collective Intent2. Share Praxis

Moving to ‘Communities of Practice’ models:

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#SocialQI:Simple Solutions for Improving Your Healthcare

One Part -Behavioral Science?

December 2012

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Motivation x Ability x Triggers

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Motivation x Ability x Triggers

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#SocialQI:Simple Solutions for Improving Your Healthcare

Social Network Science + Behavioral Science = SocialQI

December 2012

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Crowd Accelerated Improvement

http://bit.ly/txvpUP

Light Desire

Crowd

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Leaving Us Unique Groups of People…

…the impact of “networked weather”

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#SocialQI:Simple Solutions for Improving Your Healthcare

How Does SocialQI Become the New Norm in Healthcare?

December 2012

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Patient & Wellness

Communities

Medical Communities

Biomedical Research Communities

What Is vs What Could Be

• Weight Watchers• Alcoholics Anonymous• ‘being a patient’• Isolation

• Quantified Selfers• ACOR• Patients Like Me• #S4PM

• Knowledge is power• Free-agent learners• CME credit gathering• Failed Ed. Design

• #meded, #MDchat• Delta Exchange• OzmosisESP• Rapid Learning Systems

• ‘Dose of Science’• Publish or Perish• Traditional Publishing• Impact Factor

• Mendeley• Sage BioNetworks• Altmetrics• Open Access

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SummaryProblems

Quality Variation

Failure to Advance

Information Overload/Filter Failure

Lack of Information

SocialQI Solutions

Shared best practices

Peer Norming & Transparency

New systems for simplifying learning

New culture of sharing

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About the book title: #socialQI

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#SocialQI:Simple Solutions for Improving Your Healthcare

Q and A

September 2012