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Consumers and Food:Perceptions, Realities and Steps
Towards Instilling Confidence
Leann SaundersPresident
Where Food Comes From, Inc.
Today consumers…Rely on media for vast
majority of their informationHave constant confusion
over what is right/healthy/cost effective/safe/green…
The Consumer Dynamic
Humanizing our food. The average consumer is at least 3
generations removed from the farm or ranch
Begins at the Source
Making the connection
4
“What can I feed my family that is safe and
nutritious?”
Today consumers…
Food is often an emotional purchaseWe feed our families and “how” we
feed our families can dictate our health, how we learn and our future
It is an important decisionPerceptions of health can drive
decisions because ,“We aren’t in the paperclip business”.
Today’s consumers are very diverse
The Consumer Dynamic
Today consumers… Over 60% of consumers are reading
product labels 61% of consumers think our food system
is “Safe” or “Very Safe” 50% of consumers think its “Important” or
“Very Important” to know if an animal was treated with antibiotics when purchasing meat, dairy and egg products
50 – 84% across retailers said that source verification was important to them
Research Recap
Where Food Comes From® beganwith the consumer in mind.
What we are doing
Where Food Comes From® is a consumer brand dedicated to communicating the traceability and source verification behind a food product.
Begins at the Source
We can choose to disregard and discredit or we can see this as great opportunityTo communicate transparently and honestlyIt is all about trust…in all relationships it is about trustWe have to provide retailers with tools for effective communicationWe must walk in a Mother’s shoes Because at the end of the day consumers don’t have to to purchase meat protein, there are other optionsToday’s consumers are very diverseSo we must not get into a “group think” mentality on the production sideThere is room for various kinds of production systems
Our Collective Responsibility