91
Achieving Fiscal Health and Wellness through Priority Based Budgeting CITY of INNISFIL, ONTARIO Jon Johnson & Chris Fabian October 15, 2013 1

Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

Embed Size (px)

Citation preview

Page 1: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

1

Achieving Fiscal Health and Wellness through

Priority Based Budgeting

CITY of INNISFIL, ONTARIOJon Johnson & Chris Fabian

October 15, 2013

Page 2: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

2

A Brief Introduction

JON JOHNSON

CHRIS FABIAN

Page 3: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

3

Page 4: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

4

The Budget ….From an Elected

Officials Perspective

Page 5: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

5

Page 6: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

6

Page 7: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

7

Page 8: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

8

Page 9: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

9

Page 10: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

10

Page 11: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

11

The Beginnings…

Fiscal Health & Priority Based

Budgeting

Page 12: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

12

Achieving Fiscal Health & Wellness

2 Strategic Initiatives

Fiscal Health Long-term Fiscal Wellness

Page 13: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

13

BRINGING VISION INTO FOCUSWITH A NEW “LENS”

Page 14: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

14

Who is Looking through the “New Lens”ARIZONA - Chandler ; Queen Creek ; Goodyear

CALIFORNIA - Walnut Creek ; San Jose; Monterey; Sacramento; Seaside; Fairfield; Placentia; Mission Viejo;

Salinas; Temple City

CANADA - Edmonton; Alberta Ministry of Health

COLORADO - Boulder; Longmont; Fort Collins; Wheat Ridge; Jefferson County; Thornton; ; Dillon Valley Water/Sewer District; Denver International Airport; Manitou Springs; Victor; Mountain View Fire Protection District

FLORIDA - Lakeland ; Delray Beach; Pasco County; Plantation

IDAHO – Post Falls

ILLINOIS – Boone CountyKANSAS - ShawneeMISSOURI - BransonMONTANA - Billings NEBRASKA - Grand Island NEW MEXICO - San Juan CountyNEVADA - Douglas County NORTH CAROLINA - CaryOHIO - Blue Ash; CincinnatiOREGON - Tualatin; SpringfieldPENNSYLVANIA - Lehigh CountyTEXAS - Plano; Southlake VIRGINIA - Chesapeake; Christiansburg WISCONSIN – JanesvilleWYOMING - Green River

Page 15: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

15

Page 16: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

16

Fiscal Health & Wellness through Priority Based Budgeting

Page 17: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

17

Achieving Fiscal Health-OR-

Confessions of a 30-year Finance

Director !

Page 18: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

18

DOES THIS LOOK FAMILIAR ?????

$(150,000,000)

$(100,000,000)

$(50,000,000)

$-

$50,000,000

$100,000,000

$150,000,000

$200,000,000

$250,000,000

$300,000,000

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010

Fund BalanceUses of FundingSources of Funding

2009

-201

0 Pr

ojec

ted

Bud

get

2010

-201

1 B

udge

t Fo

reca

st

Page 19: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

19

“Over the Counter” Treatments

Treatment Options:• Fees for Service = Cost of

Delivery• Freeze Vacant Positions

(Temporaries?)• Across the Board “Cuts”• Defer/Delay Capital Projects• “Sharpen” Revenue

Billing/Collection• Consolidated

Purchasing/Contracting• Sell Underutilized Assets• Cost Allocation/Overhead

Transfers• Freeze Salaries/Overtime

Treatment Considerations:• Only a Short-Term “Fix” to

Relieve Pain• Safe to apply with minimal

diagnosis• Must have follow up

diagnosis

Page 20: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

20

“Emergency-Room” Treatments

Treatment Options:• Across the Board Budget

“Amputation”• Hiring Freeze/Furloughs• Reduction in Workforce• 4-Day work weeks• Reduce Services• Spend “Savings”

Reserves • Early Retirement

Incentives• Outsourcing/Shared

Services• Resize or Restructure

Treatment Considerations:• Don’t apply without

diagnosis• Don’t be guilty of

malpractice• Only to “Stop the Bleeding”

Page 21: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

21

“Cosmetic” Treatments(Not a Solution!!!)

Accounting GimmicksShifting Operational Costs to Capital BudgetsDeferring CompensationUnderfund Accrued LiabilitiesShort –term borrowing“Distort” estimates or projections

Page 22: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

22

Become a Diagnostician

Fiscal Health & Wellness

Diagnostic:

qSpending Within Our Means?

q

Start with Revenues?

q

Differentiate Ongoing vs. One-time?

q

Distinguish Program vs. General Gov’t?

qEstablishing and Maintaining Our

Reserves?

q

Reserve Requirements?

q

Reserve Inventory?

qUnderstanding Variances?

q

Too Many Contingencies?

q

Forecasting Tools?

qTrue Cost of Doing Business?

q

Internal Service Funds?

q

Full Cost Plan?

qLong-term Decision Making?

q

Trend Analysis?

q

Scenario Planning?

q

Decision Support Tools?

qResults of Government?

q

Clear, comprehensive Results?

q

Clear “Value” of Results?

qProgram Valuations?

q

Program Inventory?

q

Strategy Maps – Cause & Effect?

qResource Allocation Based on

Prioritization?

Fiscal Health

“Spend WithinOur Means”

Understand Variances

(Budget vs. Actual)

Incorporate Economic Analysis and Long-term Planning into Decision-

Making

Establish and Maintain Reserves

Transparent About the “True Cost of Doing Business”

ACHIEVING FISCAL HEALTH

Fiscal Wellness

Achieve Fiscal Health

Value Programs Based on

Evidence of their Influence on

Results

Support Resource Allocation Decision

Making with Prioritization of

Programs

Identify, Define and Value the

Results of Government

Systematically Evaluate Program

Efficiency

ACHIEVING LONG-TERM FISCAL WELLNESS

Prescription of Fiscal Health Treatment Options to:

ü Spend Within Our Meansü Establish and Maintain Reservesü Understand Variancesü Establish True Cost of Doing

Businessü Integrate Long-term Planning into

Decision Making

Prescription of Fiscal Wellness Treatment Options to:

ü Sustain Fiscal Health Achievementsü Identify, Define and Value Results of

Countyü Value Programs (Based on Results)ü Evaluate Program Efficiencyü Support Resource Allocation

Decision Making with Program Prioritization

Solano County, CaliforniaAchieving Fiscal Health & Wellness

Phase I: Initial Diagnosis, Prescription and Treatment Plan

Page 23: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

23

ACHIEVING FISCAL HEALTH

Page 24: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

24

Strategic Questions • How much do we have available to

spend? (not “How much do you need”?)

Page 25: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

25

Approach to Fiscal Health #1: “Spend Within Your Means”

Apply Diagnostics – DO YOU…o Start with revenues?

• Know what “drives” each major revenue source?• Prepare a formal organization-wide Revenue

Manual?

o Distinguish one-time from ongoing sources and uses?• Have a process in place to “track” them separately? • Demonstrate this differentiation in your forecasts

and other financial documents?

o Differentiate Program Revenues from General Government Revenues?• Adjust budget allocations to departments for

changes in associated Program Revenues?

Page 26: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

26

Approach to Fiscal Health #1: “Spend Within Your Means”

Available Treatments:

o Achieve ongoing alignment • Fund operating expenditures with reliable

ongoing revenues• Prevent reliance on volatile revenues (that might

not come in!)

o Achieve one-time alignment• Fund one-time costs with one-time sources • Ensure reserves aren’t used for ongoing

expenses

o Promote revenue diversification and enhancement

Page 27: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

27

Differentiate Ongoing and

One-time

Page 28: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

28

Strategic Questions

1. How much do we have available to spend? - (not “How much do you need”?)

2. Why do we need to keep “money in the bank”?

Page 29: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

29

Approach to Fiscal Health #2: Establish and Maintain ReservesApply Diagnostics – DO YOU…

o Understand what makes up Fund Balance(s) and why you hold reserves?

• Have a formal “inventory” of all restricted or designated fund balance reserves, stating their purpose, the authority establishing them and how they are to be calculated?

o Have a written fund balance reservation policy?• Monitor fund balances to ensure that reserves are

maintained?• Ensure established working capital reserves are

sufficient to meet emergency needs or short-term revenue shortfalls?

o Monitor Fund Balance levels to ensure they “aren’t too little” OR “too much”, but “just right”?

Page 30: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

30

Determining the “Right” Level

Baseline recommendation (General Fund)– 5% to 15% of operating revenue1 to 2 months operating expenditures

Adjust for:Historic Events and Past ExperienceGovernment SizeRevenue StabilityFuture Capital Needs

Page 31: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

31

Standard & Poor's Views

Low = 0% or “below”

Adequate = 1% to 4%

Good = 4% to 8%

Strong = 8% to 15%

Very Strong = Above 15%

Page 32: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

32

Approach to Fiscal Health #2: Establish and Maintain Reserves

Available Treatments

o Establish a written Working Capital/Emergency Reserve policy

• Provides back-up plan for emergencies, revenue shortfalls, or other unforeseen changes

o Identify, document and understand all reserves

o Review adequacy of Fund Balance levels• Hold only appropriate amount in reserve to establish

credibility with internal and external stakeholders

o Set aside funding for long-range plans, major maintenance and asset replacement

Page 33: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

33

Strategic Questions 1. How much do we have available to spend? -

(not “How much do you need”?)

2. Why do we need to keep “money in the bank”?

3. What’s the “difference”?

Page 34: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

34

Approach to Fiscal Health #3: Understand Variances

Apply Diagnostics – DO YOU… Include cyclical (one-time) expenditures in

ongoing operating budgets?

Allow Departments to budget for contingencies?

Consistently have revenue/expenditure variances at year-end?

Overlook thorough analysis of budget-to-actual variances?

Count on “savings” resulting from budget-to-actual variances?

Have large capital project “carry-forwards” at year end?

Page 35: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

35

Approach to Fiscal Health #3: Understand Variances

Available Treatments: Strive to align budget with actuals (a source of “hidden

treasure”) Refine salary and benefit projections, to align with actual

costs incurred Provide more effective budget monitoring and management

to eliminate variances Identify and eliminate the “fluff”

Fund cyclical expenditures with one-time funding sources

Consolidate contingencies maintained in department budgets

Analyze and understand revenue variances

Promote multi-year budgeting for capital projects

Page 36: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

36

Strategic Questions

1. How much do we have available to spend? - (not “How much do you need”?)

2. Why do we need to keep “money in the bank”?

3. What’s the “difference”?4. “It costs how much”????????

Page 37: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

37

Approach to Fiscal Health #4:Transparent About “True Cost of Doing Business”

Apply Diagnostics – DO YOU…

Allocate overhead and administrative costs to Funds and/or Departments that benefit from those services?

Identify total cost (direct AND indirect) for all programs? Prepare a Full Cost Allocation plan in addition to an

OMB A-87 Cost Allocation Plan? How is this Plan incorporated into the budget process?

Establish fees for service that recapture appropriate level of total costs of providing that service?

Page 38: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

38

Approach to Fiscal Health #4:Transparent About “True Cost of Doing Business”

Apply Diagnostics – DO YOU…Utilize Internal Service Funds to align delivery

and cost of internal services with customer demand? Know what services are best adapted to an Internal

Service Fund approach? Understand how internal charges are established and

distributed? Ensure that internal customers perceive that costs

are transparent and there is an ability to influence those costs by altering their own demand?

Page 39: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

39

Approach to Fiscal Health #4:Transparent About “True Cost of Doing Business”

Available Treatments:Establish Internal Service Funds and engage

Departments in assessing demands for these services

Promote enhancement of cost recovery for programs where appropriate

Diversify cost burden from General Fund by appropriately sharing costs among other dedicated revenue streams

Inventory and cost all programs• Utilize Full Cost Plans to better determine the true

cost(direct and indirect) of offering programs/services

Page 40: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

40

Strategic Questions1. How much do we have available to

spend? - (not “How much do you need”?)

2. Why do we need to keep “money in the bank”?

3. What’s the “difference”?4. “It costs how much”????????5. “What’s the plan and what could

cause it to change?6. What does the future look like? 7. What if………..???

Page 41: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

41

Approach to Fiscal Health #5: Economic Analysis & Long-term Planning

Apply Diagnostics – DO YOU…

Incorporate ALL long-term plans developed within the organization into your financial forecasts?

Prepare comprehensive, multi-year Capital Improvement Plan, and clearly identify associated ongoing operating costs?

• Understand how the CIP impacts the budget process and your long-term financial forecasts?

Identify only relevant economic indicators to monitor?

Effectively utilize appropriate “tools” to communicate financial position to all stakeholders (elected officials, citizens and staff)?

Page 42: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

42

KEY ECONOMIC INDICATORS

o Both External and Internal

o Focus on only what is relevant!!!!!!

oUtilize TRENDS over Benchmarks

oDemonstrate organizational impacts

Page 43: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

43

Approach to Fiscal Health #5: Economic Analysis & Long-term Planning

Available Treatments:Prepare a 5 to 10 year financial forecast

Use relevant key indicators and trend analysis to improve decision-making

Update and present on regular basis throughout the year Identify potential points of failure and plan for needed

changes

Utilize simple, graphic communication tool to illustrate fiscal health position to all stakeholders Keep decision makers focused on high-level stewardship

role Access impact of “today’s” decisions on future financial

sustainability Allow scenario-planning which encourages flexible and

adaptive decision-making

Page 44: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

44

Looks like a Financially “Healthy” Organization – Right?

$-

$20,000,000

$40,000,000

$60,000,000

$80,000,000

$100,000,000

$120,000,000

$140,000,000

2008 2009 2010 2011 2012 2013 2014 2015

Sources Uses

Page 45: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

45

Let’s Look through a Different

Lens!

Page 46: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

46

“FISCAL HEALTH DIAGNOSTIC TOOL” –

Tell the Story with a “Picture”

Page 47: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

47

Live Demonstration of

“Fiscal Health Diagnostic Tool”

Page 48: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

48

Page 49: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

49

Diagnostic Questions to Ask

? Does your organization differentiate between one-time and ongoing revenues and expenditures?

? If yes, how are they tracked? Does your forecast demonstrate this differentiation?

? How does your organization differentiate “program” revenues from “enterprise” revenues such as taxes, earnings on investments, franchise fees, etc.?

? Does your organization prepare a formal Revenue Manual?

? If yes, what type of information is included?

Page 50: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

50

Diagnostic Questions to Ask

? Does your organization have a written fund balance reservation policy?

? If yes, how are you monitoring to ensure that reserves are maintained?

? Check to see if established working capital reserves are sufficient to meet emergency needs or short-term revenue shortfalls.

? Check to see if there is an inventory of all other restricted or designated fund balance reserves, stating their purpose, the authority establishing them and how they are to be calculated.

Page 51: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

51

Diagnostic Questions to Ask

? Are variances between budgeted and actual revenues and expenditures analyzed and explained?

? If yes, how do those variances impact future budget cycles?

? Does your organization utilize a formal Compensation Plan to establish employee salary/wage ranges?

? How often is the plan updated?

? When assessing the adequacy of employee compensation, are employee benefit packages included in this assessment?

Page 52: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

52

Diagnostic Questions to Ask

? Does your organization utilize Internal Service Funds?

? If yes, what are the services provided by each fund and how are the internal charges established and distributed?

? Check to see if appropriate demand metrics are evaluated when determining costs.

? Check to see if customers perceive that costs are transparent, and they have the ability to influence those costs by altering their own demand.

? Does your organization prepare a Full Cost Allocation plan in addition to an OMB A-87 Cost Allocation Plan?

? If yes, how is this plan incorporated into the budget process?

Page 53: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

53

Diagnostic Questions to Ask

? Does your Five-Year forecast incorporate other long-term plans developed by your organization?

? Does your organization prepare a Capital Improvement Plan?

? If yes, what information is included and how is it utilized in your budget process and your financial forecasts?

? What tools does your organization use to communicate financial information to its elected decision-makers?

Page 54: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

54

CPBB Publications on Fiscal Health & Wellness

Page 55: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

55

Across the Board Cuts Address $14.5 Billion Shortfall

California Governor’s Office: “Across-the-board approach spreads reductions as evenly as possible so no single program gets singled out.”

Reaction: “the governor’s approach would be like a family deciding to cuts its monthly mortgage payment, dining-out tab and Netflix subscription each by 10%, rather than eliminating the restaurant and DVD spending in order to keep up the house payments.”

From 2007

Page 56: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

56

According to Moody’s:Across-the-Board versus Targeted Budget Cuts

“Across-the-board cuts can be a way to avoid tough decisions”

“Targeted cuts require a serious discussion of community values, relative benefits of different services, and long-term implications”

Moody's wants to see how local governments plan for and respond to financial challenges over the long term“Making targeted cuts can demonstrate a more

strategic approach to managing the fiscal crisis”

Page 57: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

57

“Across the board cuts spreads

the pain evenly and also evenly

spreads the mediocrity”- Budget Director for the State of Louisiana

Page 58: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

58

Achieving Long-Term Fiscal Wellness

Page 59: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

59

STEPS to SUCCESS – Priority Based Budgeting

1. Determine ResultsAccurate prioritization of programs, reflecting the organization’s stated objectives, depends on the comprehensive identification of the Results it is in business to achieve

2. Clarify Result DefinitionsPrecision in prioritization depends on the articulation of the cause and effect relationship between a program and a ResultUsing clearly defined “Result Maps”, detailing the factors that influence the way Results are achieved, the organization can minimize subjectivity in the process of linking programs with its Results

3. Identify Programs and ServicesComparing individual programs and services as opposed to comparing departments that provide those services allows for better prioritization

4. Value Programs Based on ResultsWith the right Results that are clearly defined, the organization can more accurately “value” a program relative to its influence on achieving Results

5. Allocate Resources Based on PrioritiesUsing “Resource Alignment Diagnostic Tool”

Page 60: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

60

Strategic Questions

1. What are we in “business” to do?

Page 61: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

61

Community Results• Used to Differentiate Programs Offered to the

Community

• Not All Programs Achieve these Results

• Programs that Achieve Many Results, with a High Degree of Influence, Score Highly in Prioritization (demonstrate high degree of relevance)

Quality Service Results• Every Program Should Achieve these Results

(though potentially, not every program does)

• Not Used to Differentiate the Relevance of Programs in Prioritization

Governance Results• Used to Differentiate Programs Offered

“Internally to Support Organization

Step 1: Determine ResultsCity of Grand Island, Nebraska

Stewardship of the Environment

Safe Community

Strategic, Sustainable and Maintained Development

Mobility Options

Efficient Services

Transparent Services

Financial Stewardship

High-quality Workforce

Regulatory Compliance

Page 62: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

62

Step 2: Clarify Result Definitions

(Result Maps)City of Boulder, CO

Results

Accessible & Connected Community

Economically Vital Community

Healthy Environment & Community

Inclusive & Socially Thriving Community

Safe Community

Page 63: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

63

Defining ResultsResult Mapping Exercise

Page 64: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

64

Creating Result Maps

Page 65: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

65

Identify and Define Results

STEWARDSHIP of the

ENVIRONMENT

Manages and mitigates factors

that impact environmental

quality and sustainability

Encourages energy conservation and efficiency through

education, incentives and the

provision of alternative solutions

Controls and abates threats to the

environment cased by nature

Promotes and regulates a clean,

orderly and ecologically

balanced community

Provides for the renewal of the environment

through recycling and reuse

Stewardship of the Environment

Encourages energy conservation and efficiency through

education, incentives and the provision of alternative

solutions

Provides for the renewal of the

environment through recycling and reuse

Manages and mitigates factors that impact environmental quality and sustainability

Promotes and regulates a clean, orderly and

ecologically balanced community

Controls and abates threats to the

environment caused by nature

City of Grand Island, Nebraska

Page 66: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

66

The City of Chandler, Arizona

SAFE COMMUNIT

Y

Protects the Community by justly enforcing the law,

promptly responding to calls for service

and being prepared for all emergency

situations

Provides safe traffic flow, safe roads and a well-maintained

transportation system

Fosters a feeling of personal safety

through a visible and approachable presence that

ensures proactive prevention and

responds to community concerns

Offers a variety of safe activities and safety education to engage with youth

and families

Ensures regulatory compliance in order to protect property, the environment and

the lives of its residents and visitors

Page 67: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

67

The City of Wheat Ridge, Colorado

SAFE COMMUNI

TY

Offers and supports a variety of safe activities

and facilities that provide for the physical health and social well-being of

the community Fosters a feeling of personal safety throughout the community by

establishing a visible, accessible presence that proactively provides for

prevention, intervention, safety education, and

community involvement

Offers protection, enforces the law and is

well-prepared to promptly and effectively respond to emergencies and calls for

serviceCreates a secure, well-

regulated, well-maintained community that is healthy, clean, well-lit and visually

attractive

Provides for a safe transportation network that is well-maintained,

accessible, enhances traffic flow and offers safe

mobility to motorists, cyclists and pedestrians

alike

Provides for the protection and

sustainability of the environment through

regulatory compliance, planning and effective

stormwater management

Page 68: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

68

The Town of Christiansburg, Virginia

GOOD GOVERNANCE (Sound Financial

Entity)

Provides assurance of regulatory and

policy compliance to minimize and mitigate risk

Protects and prudently manages its financial, human,

physical and technology resources

Enables and enhances

transparency, accountability,

integrity, efficiency and innovation in all

operationsResponsive,

accessible and courteous to its

customers

Supports decision-making with timely and accurate short-

term and long-range analysis

Attracts, motivates and develops a

high-quality workforce,

dedicated to public service

Page 69: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

69

Identify “Programs” within

Departments/Divisions

City of Boulder, Colorado

CITY OF BOULDER, COLORADODepartment Program Inventory

Fund No.

Department Providing Program Program Name

010 Community Planning & Sustainability General Business Assistance010 Community Planning & Sustainability Business Retention and Expansion010 Community Planning & Sustainability Business Incentive Programs

010 Community Planning & SustainabilityBusiness Partnerships and Sponsorships

140 Community Planning & Sustainability Energy Decarbonization140 Community Planning & Sustainability Green Job Creation140 Community Planning & Sustainability Climate Adaptation Planning

112 Community Planning & Sustainability Comprehensive Planning112 Community Planning & Sustainability Intergovernmental Relations112 Community Planning & Sustainability Historic Preservation112 Community Planning & Sustainability Ecological Planning

Directions: For all of the programs and services in your department, identify the program name. When completed, please e-mail the Program Inventory back to Jim Reasor

Monday, July 26, 2010

Departments develop their own “program” inventories – only ongoing; exclude capital & one-time

Comprehensive list of “what we do”

Comparing relative value of programs, not relative value of departments

Goldilocks & the Three Bears: Not too big, not too small, just right!TOO BIG = Departments/DivisionsTOO SMALL = TasksJUST RIGHT = Measure relative size

based on costs/people associated with program to more discretely demonstrate how resources are used

Page 70: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

70

OBJECTIVES for Developing Program Inventories

Create a comprehensive listing of all services offered by each operating division (to both “external” and “internal” users)

Provide a better understanding of “what we do” to staff, administration, elected officials and citizens

Provide a framework to better understand how resources are used to support “what we do”

Provide a valuable tool for staff, management and elected officials to use when faced with budgetary “choices” about how funds are distributed.

Allow for the preparation and discussion of a “program budget” rather than a “line-item budget”

Page 71: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

71

Defining ProgramsTo determine “just right”, look for “differences” that

might help determine if an activity can be defined as a “stand-alone” program

“Who” are you doing the activity for? Does it benefit a specific demographic group or population?

“Where” are you offering the service? Does it impact a specific area, location or environment

“What” are you doing the service to? Does it affect a specific property or asset (infrastructure, facility,

etc.)

“How” is it funded? – Is there someone paying for it? Are there revenue sources associated directly with the program

(“Program Revenues”)

Page 72: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

72

Defining Programs

“What” percentage of your resources are used to provide it? - Do you need “specialized resources?” Is the estimated annual cost of the program a

significant percentage of your total section’s budget? Are the number of FTE’s associated with the program a

significant portion of your total section’s staff?

Has someone told us we “have to do it?” Are there statutes, ordinances, resolutions, or other

legislative documents that require us to provide the service?

What “type” of service are you providing? Preventative, Replacement; Repair/Maintenance;

Instruction; Protection; Informative; etc.

Page 73: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

73

Defining Programs

Is there an “End Product” as a result of doing it? Does the external or internal user get something

tangible when the service is delivered?

“Is there someone outside the organization that “does the same thing”?Does a private business offer a similar service

(“Yellow Pages test”)

Do we “advertise” that we do it? Is there a separate phone directory or website

reference to the service?

Page 74: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

74

How to Identify Program Costs

1) Associate Salary & Benefit Costs with your Personnel

2) Assign Personnel to the Programs they Provide

3) Associate Non-Personnel Costs with Programs

4) Line item Budget is now expressed as a Program Budget!

Page 75: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

75

1) Associate Salary & Benefit Costs

with your Personnel

• Key is understanding how personnel line items are distributed (per FTE, on a percentage of salary basis, etc.)

Page 76: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

76

2) Assign Personnel to the Programs they Provide

• Estimate for a given year (this is not a time study!)• Accuracy, not precision, is the goal • Can’t allocate an FTE over 100% (no matter how overworked they think

they are)

Page 77: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

77

3) Associate Non-Personnel Costs

with Programs

• Choose a reasonable allocation methodology:• Divide costs by FTE (i.e. supplies line item)• Assign costs directly to program (i.e. annual audit)

Page 78: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

78

Strategic Questions 1. What are we in “business” to do?2. What exactly do we do?

3. How do we figure out what is “core” OR What is of the highest importance?

Page 79: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

79

Step 4: Score Programs against Results & Attributes

City of Boulder’s ResultsBasic Program Attributes

Accessible & Connected Community

Economically Vital Community

Healthy Environment & Community

Inclusive & Socially Thriving Community

Safe Community

Mandated to Provide the Program

Reliance on the City to Provide the Program

Cost Recovery of the Program

Change in Demand for the Program

Size of Population ServedAnd/or any other criteria

that is relevant to your community

Page 80: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

80

Simple Scoring Scale –

“Degree” of Relevance to a

Result4 = Program has an essential or

critical role in achieving Result

3 = Program has a strong influence on achieving Result

2 = Program has some degree of influence on achieving Result

1 = Program has minimal (but some) influence on achieving Result

0 = Program has no influence on achieving Result

“High Degree” of Relevance

“Lower Degree” of Relevance (still a clear connection)No Clear Connection

Page 81: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

81

Basic Program Attributes:Mandated to Provide Program

• Programs that are mandated by another level of government (i.e. federal, state or county) will receive a higher score for this attribute compared to programs that are mandated solely by the City or have no mandate whatsoever.

• The grading criterion established to score programs, on a 0 to 4 scale is as follows:– 4 = Required by Federal, State or County legislation– 3 = Required by Charter or incorporation documents OR to

comply with regulatory agency standards– 2 = Required by Code, ordinance, resolution or policy OR

to fulfill executed franchise or contractual agreement– 1 = Recommended by national professional organization

to meet published standards, other best practice– 0 = No requirement or mandate exists

Page 82: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

82

Basic Program Attributes:Reliance on City to Provide

Program• Programs for which residents, businesses and visitors can look only to

the City to obtain the service will receive a higher score for this attribute compared to programs that may be similarly obtained from another intergovernmental agency or a private business.

• The grading criterion established to score programs, on a 0 to 4 scale is as follows:

– 4 = City is the sole provider of the program and there are no other public or private entities that provide this service

– 3 = City is currently the sole provider of the program but there are other public or private entities that could be contracted to provide the program

– 2 = Program is only offered by another governmental, non-profit or civic agency

– 1 = Program is offered by other private businesses but none are located within the City limits

– 0 = Program is offered by several other private businesses located within the City limits

Page 83: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

83

Identify “Value” of Program Based on their Influence on Results

Individual Department Program Scorecard

Mandated to Provide Program

Cost Recovery of Program

Change in Demand for

Service

Reliance on City to Provide

ServiceSafe City

Prosperous Economy

Green, Sustainable

City

Attractive, Vibrant

Community

Reliable, Well-

Maintained Infrastructur

e

0-4 Scale (4=State/Federal

Mandate; 2=Charter; 1=Ordinance/Resolution; 0=No Mandate)

0-4 Scale based on Percentage

(4=75-100%; 3=50-74%; 2=25-49%; 1=1-

24%)

-4 to 4 Scale ('-4=demand

significantly decreasing; 4=demand

significantly increasing)'

0 to 4 Scale (4=Only City can provide service; 2=Only public

entities can provide service; '0=other

entities can provide service)'

Department Program Enter Score Below Enter Score Below Enter Score Below Enter Score Below Enter Score Below Enter Score Below Enter Score Below Enter Score Below Enter Score BelowOffi ce of Economic

DevelopmentBusiness Attraction/ Expansion Assistance

4 2 4 4 2 4 3 2 0

Offi ce of Economic Development

International Business Relations/Sister City

0 1 2 2 0 2 1 1 0

Offi ce of Economic Development

Economic Strategy, Policy and Analysis

1 2 4 2 0 3 3 2 0

Offi ce of Economic Development

Downtown Management 1 2 4 4 3 2 0 3 4

Offi ce of Economic Development

Arts / Festival Grants and Assistance

1 1 3 0 1 3 1 4 1

Offi ce of Economic Development

K-12 Arts Education 0 0 2 0 1 2 0 4 0

Offi ce of Economic Development

Cultural Planning, Policy and Initiatives / Arts

Commission

1 0 2 4 1 3 1 4 1

Offi ce of Economic Development

Public Art Project Management

1 1 2 0 1 2 2 4 3

Offi ce of Economic Development

Public Art Master Plan Implementation and

Interagency Coordination

1 1 3 0 1 2 1 4 2

On a scale of 0 to 4 points, 0 = program has no influence on achieving the Result; 1 = program has some influence, though minimal; 2 = program

influences the Result; 3 = program has a strong influence on the Result; 4 = program is essential to achieving the Results

Directions: For all the programs in your department, please rate how these programs score in the four Basic Attributes and they influence the City’s ability to achieve its Priority Results. When completed, please email the Program Scorecard back to [email protected]

Thursday, January 28, 2010 Evaluation CriteriaBasic Program Attributes Priority Results

Page 84: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

84

Strategic Questions

1. What are we in “business” to do?2. What exactly do we do?3. How do we figure out what is “core” OR

What is of the highest importance?

4. How do we know we are successful?

Page 85: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

85

Peer Review (Quality Control) Process

Page 86: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

86

Strategic Questions

1. What are we in “business” to do?

2. What exactly do we do?

3. How do we figure out what is “core” OR What is of the highest importance?

4. How do we know we are successful?

5. How do we ask “better” questions that lead to “better” decisions about “what we do” and “why we do it”?

Page 87: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

87

Defining Quartile Groupings

0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0

147

101316192225283134374043464952555861646770737679828588919497

100103

Total Score for Community Oriented Programs

Tota

l N

umbe

r of

Pro

gram

s

Quartile 1

Quartile 2

Quartile 3

Quartile 4

Q 1Q 2Q 3Q 4

Key:Programs are grouped into Quartiles (not ranked, one

versus the other)

Quartile 4:58 Programs

Quartile 3:103 Programs

Quartile 2:103 Programs

Quartile 1:79 Programs

City of Boulder, Colorado

Page 88: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

88

Step 5: Allocate Resources Based on Prioritization

$85,915,772

$51,726,155

$21,505,297

$7,498,842

$- $10,000,000 $20,000,000 $30,000,000 $40,000,000 $50,000,000 $60,000,000 $70,000,000 $80,000,000 $90,000,000 $100,000,000

1

2

3

4

Quarti

le Ra

nking

(Qua

rtile 1

: High

est Ra

ted Pr

ogram

s;Qu

artile

4: Low

est Ra

ted Pr

ogram

s)

Prioritization Array: Combined City-wide Programs

79 Programs

103 Programs

103 Programs

58 Programs

City of Boulder, Colorado

Page 89: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

89

“Resource Alignment Diagnostic Tool”City of Boulder, CO

Quartile Ranking Programs in ArrayQrt 1 88

Qrt 2 116

Qrt 3 1102-10%Qrt 4 54

TOTALS 368

October 30, 2012

Community-Oriented Programs

All Departments

Funding Source: (Est. Budget, Gen Gov Revenue,

Program Revenues)

Total Estimated BudgetCity-wide

Prioritization Perspective: (City-wide, Fund, Funds)

Choose Department: (All Departments, Specific)

Program Type: (All Programs, Governance,

Community-oriented)

$00.00%

0.00%

$0

$0

$85,915,772

$21,505,297

$51,726,155

0.00%

$0

$0

$0 $85,915,772

$51,726,155 0.00%

$0 $166,646,067 0.00% $0 $166,646,067

2012-13 Proposed Budget Increase (Reduce) % Impact 2012-13 Target Budget

$0

$0

2011 Budget

$7,498,842

$21,505,297

$7,498,842

$85,915,772

$51,726,155

$21,505,297

$7,498,842

$- $10,000,000 $20,000,000 $30,000,000 $40,000,000 $50,000,000 $60,000,000 $70,000,000 $80,000,000 $90,000,000 $100,000,000

1

2

3

4

Quar

tile R

anki

ng(Q

uarti

le 1:

Hig

hest

Rat

ed Pr

ogra

ms;

Quar

tile 4

: Low

est R

ated

Prog

ram

s)

Priority Based Budgeting: Spending Array Perspectives

Page 90: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

90

Live Demonstration of

“Fiscal Health Diagnostic Tool”

Page 91: Ontario Municipal Leadership Institute (OMLI) and Alliance for Innovation forum on Priority Based Budgeting

91

Thank You !

Jon Johnson, Co-Founder Chris Fabian, Co-Founder

303-909-9052 (cell) 303-520-1356 (cell)[email protected] [email protected]

www.pbbcenter.org

  Copyright ©2009 by Chris Fabian and Jon Johnson d/b/a the Center for Priority Based Budgeting,

Denver, Colorado.