Beyond 2013The future of youth services in the Riverland and Mallee

The second of two workshops supported by headspace Berri and the RDGP

May 22, 2013

“Hope is not a method.”Gordon Sullivan

Housekeeping

Phones, loos and breaks

Two big chunky sessions, two ‘little sessions’

Break at 11.30 for 15 minutes

Fake break at 1.00 – we’ll wrap up while we eat wraps

Useful behaviours for the session?

Welcome, and thanks for coming

Today’s outcomes:

Review and prioritise service gaps identified from Workshop One (and survey)

Develop and scope template project plans that will optimise future funding opportunities

Identify where it may be useful for organisations to collaborate

Session behaviour

Constructive DestructiveCooperative

ClarifyingInspiring

HarmonisingRisk taking

Process checking

DominatingRushing

WithdrawingDiscountingDigressingBlocking

When all else fails, there’s always the CARPARK.

It’s all about the scope

RMYSN Project 2012-2013

The purpose of the project is to map services currently available for young

people (12-25) in the Riverland, to conduct a needs analysis/gap analysis to

identify where there is room for growth/creation of new services, and to

create a series of bare bone project plans that would be used by RMYSN

members when funding becomes available or to actively pursue funding

sources.

Session One recap

First workshop held 1 May, 2013 with 10 attendees

Very quickly apparent that capturing ‘current’ services would be a challenge. Currently no centralised mechanism (index as such)

InfoExchange was quickly identified and used as a free, centralised community service data base

Used a combination of population health data, six thinking hats methodology and group experience to identify potential ‘gaps’ in Riverland youth services

As a follow up, a five question (quantitative and qualitative data) was distributed to a targeted stakeholder list of around 100 Riverland service provider

Session One recap

In addition to identifying a range of potential service gaps, other key themes that arose included:

Lack of centrally located information, no ‘index’ – recording and updating that information doesn’t sit within the core business of any organisation

Perceived ‘silo’ effect between service providers

Missing data (demographic/statistical) makes it difficult to have an evidence based approach to identifying ‘gaps’ or future service needs (homelessness data, youth data by town, year ten intention data, CALD population youth data)

Summary learnings

Many current services and programs were developed and located based on ABS data that is 10-15 years old

While the categories of services/programs may not change – the target demographic most likely has or will

To avoid being overwhelmed by what we don’t know, or don’t have, for the purposes of this particular RMYSN project we need to focus on achievable priorities for the next 12-24 months

Can we tell the difference?

Grant me the serenity to accept the things I cannot

change,The courage to change the things I can,And wisdom to know the

difference.

It’s all about the scope

RMYSN Project 2012-2013

The purpose of the project is to map services currently available for young

people (12-25) in the Riverland, to conduct a needs analysis/gap analysis to

identify where there is room for growth/creation of new services, and to

create a series of bare bone project plans that would be used by RMYSN

members when funding becomes available or to actively pursue funding

sources.

Questions we need to ask ourselves…

Keep in mind Einstein’s definition of insanity – to keep doing the same thing and expect a different result.

When we consider programs/services to put our energy into – what are some of the questions we could ask ourselves?

Examples:

Do we have the ability/resources to significantly impact the issue?

Is it within the core business of what we’re here to do?

Is someone else already funded to do this? Why aren’t they?

Areas of future need/support

Access/availability using technology and/or digital services

Support relevant to culturally and linguistically diverse communities (CALD)

Support relevant to gay, lesbian, bisexual, transgender and intersex community (GLBTI)

Aboriginal and Torrens Strait Islander community (ATSI)

Sexual health

Transport

Life skills

Family support

Accommodation (emergency)

Higher education access

Employment opportunities

Alcohol and drug abuse

Areas of future need/support

Access/availability using technology and/or digital services

Support relevant to culturally and linguistically diverse communities (CALD)

Support relevant to gay, lesbian, bisexual, transgender and intersex community (GLBTI)

Aboriginal and Torrens Strait Islander community (ATSI)

Sexual health

Transport

Life skills

Family support

Accommodation (emergency)

Higher education access

Employment opportunities

Alcohol and drug abuse

Filter One

Each of you will have a ‘set’ topic cards representing areas of future need/support

The sticky wall features a series of columns numbered from 1 to 12

The numbers represent criticality – 1 being the topic you believe needs attention soonest, 12 being the topic you think can wait longer

Using your opinion/knowledge, place each of your topics in order of urgency.

One topic per column, per person, please.

PLEASE NOTE – this ranking does not represent a final decision by anyone, on anything. It is a theoretical exercise for the purpose of session outcomes.

Filter Two - paired comparison

Paired comparison is simply a technique for weighing up the relative importance of different options

It’s useful when: priorities aren’t completely clear

where options are different

where evaluation criteria are subjective or competing in importance.

Paired comparison

A philanthropist is choosing between several different nonprofit organizations that are asking for funding. To maximize impact, she only wants to contribute to a

few of these, and she has the following options:

An overseas development project (A)

A local educational project (B)

A bequest for her university (C)

Disaster relief (D)

First, she draws up the Paired Comparison Analysis table.

Paired Comparison• Write down all options/choices• Assign them a letter (a, b, c, d etc)• Decide on a scoring system from zero to three where

0 = Equal importance, no difference1 = A little bit more important2 = Quite a bit more important3 = A lot more important

‘Blank’ table

Paired comparison

• Write down the letter of the ‘most important’ option, and score the difference in importance.

• Add up the A, B, C and D values and convert into a % of the total

So for the above (with a score total of eight)A = 3 (37.5%)B = 1 (12.5%)C = 4 (50%)D = 0

So our philanthropist decides to make a University bequest, and fund some overseas development.

Your project plan

Choose one of the emerging areas of need (preferably one that has relevance to your organisation)

Work in your group to develop an overarching project plan that will provide a solution to the perceived problem.

Critical areas to complete are Goal/aim

SMART objectives

Rationale

You will have 30 minutes to develop the plan, and 10 minutes to present your project plan back to the main group.

Before we go…

Have we achieved our outcomes?

Is there anything in the ‘car park’ we need to deal with?

And finally – what will you do with what you’ve done today? What’s next?