Strategic Approaches toOrganizational Development

Executive Engagement

Cathy HeckDirector

Continuous Quality Improvement& Organizational Learning

Jason LebsackManager

Six Sigma

Deb TomekVice President

Human Resources

Omaha ODNFebruary 22,2006

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Our Organization

– Formed with the merger of Clarkson Hospital and UNMC’s University Hospital in 1997

– 690 Beds – Nebraska’s largest health care facility:

• 4,500 employees• 1,000 staff physicians

– Tertiary/Quaternary Academic Medical Center• $550 million budget• 22,000 inpatient discharges

• 132,000 patient days

• 445,000 outpatient visits

– Patients from all 50 states, 42 countries– National reputation in Cancer Care, Transplantation

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Nebraska’s only certified stroke center

Nebraska’s only NCCN member

Nebraska’s first hospital to be recognized as a

Distinguished Hospital for Service Excellence

Platinum Award 1 of 17 organizations nationwide

•110 Liver/Small Bowel •1,900 Liver Transplants•60 Small Bowel•3,000 Bone Marrow

176 physicians, representing 34 specialties,

named to the2005 Best Doctors list

Our Organization

CathyHeck

ManagerSix Sigma

DebTomek

Who we are…

Vice PresidentHuman Resources

DirectorContinuous Quality Improvement

& Organizational Learning

JasonLebsack

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CQI & Org Learning Division

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CQI & Org Learning Division

Dr. Steve SmithCMO

Deb TomekVP, HR

Cathy HeckDirector, CQI & Org. Learning

Jason LebsackManager, Six Sigma

Continuous Quality ImprovementAnnette FidelerManager, The

Learning Network

Organizational Learning

Process Design

Jennie Bartholomew

Process Design Engineer

Steph GouldProcess Design

Consultant

Organizational Development

Clinical Quality/ Patient Safety

Terrie JohansenClinical Quality

Nurse Coordinator

TBD Patient Safety

Specialist

Diana HakensonBlack Belt

Bryan KenneyBlack Belt

Jenny BushBlack Belt

Frank PietrantoniBlack Belt

Mary Ellen UphoffMaster Black Belt

Matt PospisilMaster Black Belt

Scott WardBlack Belt

TBDBlack Belt

Pat RodisCQI/Six SigmaStaff Assistant

Kathy KingTLN Staff Assistant

Michael MerrickDevelopment

Info. Specialist

Jackie SiebelsDevelopment

Specialist

Pat PedersenDevelopment

Specialist

Mary AyersDevelopment

Specialist

Jim KiefferOD Consultant

Rosie SchumanOD Consultant

Denise GorskiOD Consultant

TBDBlack Belt

TBDProcess Design

Engineer

Diane WieseTLN Staff Assistant

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CQI & Org Learning Division

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Engagement Strategies

(1) Develop/Foster Key Relationships

(2) Speak in the Language of Business andOrganizational Culture

(3) Well-Coordinated Communication withExecutives

(4) Establish Partnerships & Role Clarity

(5) Integration. Integration. Integration.

(6) It’s all about Results

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Questions?