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Better Outcomes. Delivered. 06/07/2022 Copyright ©2012 Indiana Health Information Exchange, Inc. 1 Health Information Exchange (HIE) Sustainability: Lessons Learned by the Indiana Health Information Exchange John P. Kansky, MSE, MBA Vice President – Strategy and Planning Indiana Health Information Exchange

Sustainability of HIE - A How To Guide

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This presentations provides guidance on the necessary steps needed to build a sustainable health information exchange. For more information, please see the contact information on the final slide.

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Page 1: Sustainability of HIE - A How To Guide

Better Outcomes. Delivered.

04/10/2023 Copyright ©2012 Indiana Health Information Exchange, Inc. 1

Health Information Exchange (HIE) Sustainability: Lessons Learned by the Indiana Health Information Exchange

John P. Kansky, MSE, MBAVice President – Strategy and PlanningIndiana Health Information Exchange

Page 2: Sustainability of HIE - A How To Guide

www.ihie.org

The Indiana Health Information Exchange

• Founded in February 2004• Based on the technology,

knowledge, and experience of the Regenstrief Institute

• 75 employees• Non-grant revenue in excess of $5

million annually• Participation from 93 hospitals (30

health systems), 19,000 clinicians, and 5 payors

• Serving an area with a population of approximately 4 million people

Copyright © 2011 Indiana Health Information Exchange, Inc

Page 3: Sustainability of HIE - A How To Guide

www.ihie.org

The Soapbox and the Green Eyeshade

There are services that a health information exchange could theoretically provide for which there is no apparent business model. There are also services that have business models that are outside the mission of a typical HIE.

Stuff an HIE could do to help “save the healthcare system”

Stuff an HIE could do that someone will pay for

Services on which you can

base a sustainable

Health Information

Exchange

The Soapbox

The Green Eyeshade

Copyright © 2011 Indiana Health Information Exchange, Inc

Page 4: Sustainability of HIE - A How To Guide

www.ihie.org

HIE Sustainability – Basic Conceptual Principles

Based on the experience of 8 years of operation and an on-going history of service development, launch, and support, IHIE bases its sustainability plans seven basic principles. We believe these principles are key to health information exchange being a self-sustaining endeavor.

• Principle 1: HIE is a Business• Principle 2: The Leveraging of High-cost, High-value Assets • Principle 3: No Loss Leaders• Principle 4: Independent, Local Sustainability• Principle 5: Natural Monopoly• Principle 6: The Need for Scale• Principle 7: Avoidance of Grants for Operational Cost

Copyright © 2011 Indiana Health Information Exchange, Inc

Page 5: Sustainability of HIE - A How To Guide

www.ihie.org

Principle 1: HIE is a Business

HIE is a business and as with all businesses, creating a sustainable HIE requires:

• offering services that the market wants… • at a price the market will bear… • doing so in such a way that revenue exceeds

expenses. • services delivered by the HIE must be at a

level that healthcare organizations have come to expect from their suppliers.

Copyright © 2011 Indiana Health Information Exchange, Inc

Page 6: Sustainability of HIE - A How To Guide

www.ihie.org

Patient

Physician

Physician

Physician

Hospitals

Payors

Physician Offices

Labs / Imaging Centers

Public Health

Outpatient Rx

Health Information Exchange

Data Repository

Network Application

s

Data Stewardship

Hospitals

Payors

Physician Offices

Public Health

Labs / Imaging Centers

Researchers

• Results Delivery• MU Support• Public Health

Integration

• Results Delivery• MU Support• Clinical Quality

Services• Community Health

Record Access

• Results Delivery

• Community Health

Record System

• Biosurveillance• Reportable

Conditions• Results Delivery

• Quality Reporting• Physician Bonus

Administration

• De-identified, longitudinal clinical

data

Copyright © 2012 Indiana Health Information Exchange, Inc

Health Data Sources Value-Added Services

Page 7: Sustainability of HIE - A How To Guide

www.ihie.org

Copyright © 2012 Indiana Health Information Exchange, Inc

Patient

Physician

Physician

Physician

Hospitals

Payors

Physician Offices

Labs / Imaging Centers

Public Health

Outpatient Rx

Health Data Sources

Health Information Exchange

Data Repository

Network Application

s

Data Stewardship

Hospitals

Physician Offices

Public Health

Labs / Imaging Centers

Researchers

Value-Added Services

• Results Delivery

• MU Support• Public Health

Integration• Results Delivery

• MU Support• Clinical Quality

Services• Community

Health Record Access

• Results Delivery

• Community Health

Record System

• Biosurveillance• Reportable

Conditions• Results Delivery

• Quality Reporting• Physician Bonus

Administration

• De-identified, longitudinal clinical

data

Public Health Emergency Surveillance

System (PHESS)

Page 8: Sustainability of HIE - A How To Guide

www.ihie.org

The Leveraging of High-cost, High-value Assets

Layer I: Including Interface Engine, Community Trust, …

Layer II: Including Mapped/Normalized Data…

New Value-added Service

Layer III: Including Repository Services…

New Value-added ServiceMedication

Profile

Public HealthSurveillance

Clinical Messaging

Clinical Quality Services

Ambulatory Results Review

ED Abstract and Results

ReviewNew Value-added Service

Inpatient Results Review

Value-added services that can be built upon the HIE investment

A layer of necessary investment

HIE assets are interdependent and, once created, can be leveraged to deliver additional services.

Copyright © 2011 Indiana Health Information Exchange, Inc

Page 9: Sustainability of HIE - A How To Guide

www.ihie.org

Problem to Solve

Solution Byproduct Issue

Secondary Solution

Outcome

George Washington Carver(early 1900’s)

Soil depleted by Cotton

Plant Peanuts to replenish lost nutrients in the soil

What to do with all the peanuts?

Make and sell products that use peanuts, e.g.: • Peanut butter• Peanut oil

Sustain the southern economy (Keep growing cotton)

HealthInformation Exchange(2012)

• Rising cost of healthcare• Need to improve healthcare quality and safety

Build HIEinfrastructure (and use it to address the problems)

How does society (or a given community) pay for HIE? i.e. financially sustain it

Offer/sell services that use (and reuse) the HIE infrastructure, e.g.:• Electronic Results delivery• Clinical Quality Services• Medication profile

Make positive contributions to health and healthcare

Copyright © 2011 Indiana Health Information Exchange, Inc

The Peanut Butter Principle

Page 10: Sustainability of HIE - A How To Guide

www.ihie.org

Questions?

For Further Information, Please Contact:

John P. KanskyVice President – Strategy and PlanningIndiana Health Information Exchange

[email protected]

Copyright © 2011 Indiana Health Information Exchange, Inc