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You. We. Simplicity.

You, We And Simplicity: Three Themes for Effective Health Communications

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presentation for the psychologically healthy workplace conference, presented by american psychological association practice organization. march 5, 2010 washington, dc. http://www.phwa.org

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Page 1: You, We And Simplicity: Three Themes for Effective Health Communications

You.

We.

Simplicity.

Page 2: You, We And Simplicity: Three Themes for Effective Health Communications

But first.

Page 3: You, We And Simplicity: Three Themes for Effective Health Communications

Me.

Page 4: You, We And Simplicity: Three Themes for Effective Health Communications

You.

Page 5: You, We And Simplicity: Three Themes for Effective Health Communications

If we are asking

employees to be

partners,

we must treat them as such.

Page 6: You, We And Simplicity: Three Themes for Effective Health Communications

These are employees.

http://flickr.com/photos/leia/414244088

Page 7: You, We And Simplicity: Three Themes for Effective Health Communications

These are people.

http://flickr.com/photos/labor2008/2761292104/in/set-72157606710482980

Page 8: You, We And Simplicity: Three Themes for Effective Health Communications

http://flickr.com/photos/ailie/3044966705

Watch the balance.

Page 9: You, We And Simplicity: Three Themes for Effective Health Communications

We.

Page 10: You, We And Simplicity: Three Themes for Effective Health Communications

Me

Company

Family

Coworkers

The health ecosystem.

Leaders

Insurance

Community

Medical

providers

Page 11: You, We And Simplicity: Three Themes for Effective Health Communications

Employee + 1

Employee + 2

Page 12: You, We And Simplicity: Three Themes for Effective Health Communications

We need to experiment

with how we deliver

information

and to begin with those

who are excited about

trying new things.

Page 13: You, We And Simplicity: Three Themes for Effective Health Communications

http://flickr.com/photos/dr/2048034334

Facilitate the connections.

Page 14: You, We And Simplicity: Three Themes for Effective Health Communications

Create the fun.http://flickr.com/photos/cayusa/2050973691

Page 15: You, We And Simplicity: Three Themes for Effective Health Communications

http://flickr.com/photos/liveu4/2342216842

Who’s in your corner?

Page 16: You, We And Simplicity: Three Themes for Effective Health Communications

Simplicity.

Page 17: You, We And Simplicity: Three Themes for Effective Health Communications

Inundating people

with mind-boggling

data shuts down

their ability to think.

Page 18: You, We And Simplicity: Three Themes for Effective Health Communications

Integration

+

Personalization

+

Technology

Page 19: You, We And Simplicity: Three Themes for Effective Health Communications

Don’t be Sisyphus.

Photo: http://flickr.com/photos/pasukaru76/4307189567

Page 20: You, We And Simplicity: Three Themes for Effective Health Communications

It’s critical to first consider

what health challenges

people face, what decisions

people need to make, and

how they make them before

developing information to

assist.

Page 21: You, We And Simplicity: Three Themes for Effective Health Communications

Recognize stages of change.

Page 22: You, We And Simplicity: Three Themes for Effective Health Communications

Photo: http://flickr.com/photos/gi/168406150

Understand the legislation.

Page 23: You, We And Simplicity: Three Themes for Effective Health Communications

Photo: http://flickr.com/photos/spacesuitcatalyst/536389937

Measure what matters.

Page 24: You, We And Simplicity: Three Themes for Effective Health Communications

• From 4% to 7.5% HDHP enrollment

• 92% have the knowledge to discuss

treatments with providers

• 20% reduction in junk food

• 60 TONS of weight lost

• 16K idea groups

• 47% dropped one risk level

ROI from the trenches

Page 25: You, We And Simplicity: Three Themes for Effective Health Communications

• $3.27:$1.00-medical costs

• $2.73: $1.00-absenteeism

• 8X more likely to be engaged

• 1.8 fewer days absent

• 11% higher revenue per employee

• 28% higher shareholder returns

ROI from the research

Page 26: You, We And Simplicity: Three Themes for Effective Health Communications

fran melmed

context communication consulting

e: [email protected]

p: 215.922.2525

twitter: @femelmed

website: contextcommunication.com

blog: freerangecomm.com

Page 27: You, We And Simplicity: Three Themes for Effective Health Communications

• @co_health

• Monthly twitter chats, every

third Wednesday from noon

to 1 pm EST

• cohealth.ning.com

CoHealth

Page 28: You, We And Simplicity: Three Themes for Effective Health Communications

We are just starting.