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CST and Screening Technician Workshop – 10 November 2016 - Learning from Audits Public Health England leads the NHS Screening Programmes Paola Beresh, QA Advisor, SQAS (London)

15.45 p.m. 16.30 p.m. - learning from audits pb

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Page 1: 15.45 p.m.   16.30 p.m. - learning from audits pb

CST and Screening Technician Workshop – 10 November 2016

- Learning from Audits

Public Health England leads the NHS Screening Programmes

Paola Beresh, QA Advisor, SQAS (London)

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Audit

Last study day held in November 2015, we had a presentation by Dr Louise Wilkinson, Director of Screening/Consultant Radiologist for the South West London Breast Screening Service on the importance of audit within screening programmes

Audit can be used to assess, evaluate and improve standards

So what learning have we done so far?

2 Learning from Audit

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For example

Screening Centre Meetings Audit

3 Learning from Audit

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Standard/Service Specification

Audit should measure current practice against a defined (desired) standard:

Standard/Service Specification:NHS England’s NHS public health functions agreement 2016-17 service specification No.23 states that:• an internal multi-disciplinary operational group is established• this group meets monthly as a minimum. • this group will ensure robust operational processes are in place between

individuals delivering the services

4 Learning from Audit

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Audit Methodology

5 Learning from Audit

Each of the five AAA screening programmes were asked to complete a proforma confirming:-

terms of reference

how often meetings are held

who is invited

are minutes taken

dates of meetings held in the last 6 months.

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Results

Terms of Reference

YesNo

No - 4

Yes- 1

6 Learning from Audit

Only 1 out of 4 screening programmes had a terms of reference

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Results

Weekly

Monthly

Twice in 6 months

Once in 6 months

0 1 2

Meetings Held in last 6 months

Screening Programme

7 Learning from Audit

Variable 2 out of 5 screening programme are

achieving the standard of meeting at least monthly outlined in the service specification

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Results

Invited (Attendance% in last 6 months):-

Clinical Lead

Programme Manager

Screening Technician

CST Vascular Nurse Specialist

Admin

Screening Centre 1 No(0%)

Yes(100%)

Yes(100%)

No(0%)

Yes66%

Yes(100%)

Screening Centre 2 Yes(0%)

Yes(100%)

Yes(100%)

Yes(33%)

Yes(0%)

Yes(100%)

Screening Centre 3 Yes(0%)

Yes(100%)

Yes(100%)

Yes(0%)

Yes(0%)

Yes(0%)

Screening Centre 4 Yes(0%)

Yes(100%)

Yes(100%)

Yes(100%)

Yes(100%)

Yes(100%)

Screening Centre 5 Yes(Unknown – not minuted)

Yes(Unknown – not minuted)

No Yes(Unknown – not minuted)

No No

8 Learning from Audit

3 out of 5 screening programme invited all screening programme personnel

No attendance by Clinical Lead Only 1 in 5 had a CST present Variable attendance by VNS and Admin

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Results

Yes - Typed

3

Yes – Not Typed

1

No1

Minuted

9 Learning from Audit

4 of 5 of the screening programmes took minutes from their meetings

However 1 of those took minutes but were not typed

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Recommendations

To hold meetings once a month in accordance with service specification

To produce a Terms of reference outlining quorum and attendance to meeting by key representative of the screening programme

To minute and audit meetings on a regular basis

10 Learning from Audit

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Next time…..Could it be……

11 Learning from Audit

….. to present an audit