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Signing patients up for Records Access And Understanding Dr Amir Hannan Full-time General Practitioner, Haughton Thornley Medical Centres, Hyde,www.htmc.co.uk Shafia Begum Haughton Thornley Patient Participation Group

20170726 signing patients up for records access and understanding

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Signing patients up for Records Access And Understanding

Dr Amir Hannan

Full-time General Practitioner,

Haughton Thornley Medical Centres,

Hyde,www.htmc.co.uk

Shafia BegumHaughton Thornley Patient Participation Group

Haughton Thornley Patient Participation Group and Hyde Community Action supporting local Bengali women teaching English as a Second

Language & Records Access and Understanding

http://www.bbc.co.uk/news/health-38887694

Partnership of Trust

http://tinyurl.com/hkutkw3

www.htmc.co.ukPractice-based web portal

http://www.htmc.co.uk/GetAccessNow

Please complete our Explicit Consent questionnaire

I am doing this questionnaire for myself

Yes No

If you answered no to question 1, please state your relationship

Please complete our Explicit Consent questionnaire

Can you read and understand English?

Yes No

Please complete our Explicit Consent questionnaire

Are you happy to use passwords to access your record?

Yes No

Please complete our Explicit Consent questionnaire

After you have been to the doctor or to the hospital, you cancheck if the encounter has been recorded and what wasdiscussed. Do you agree this is a good reason to have access toyour records?

Yes No

Please complete our Explicit Consent questionnaire

Would you like to feedback what you think of the Records Access system?

Yes No

Please complete our Explicit Consent questionnaire

There may be an instance when accessing your medical records online,you may read some information that could be shocking or upsetting.What do you do if this happens and you cannot speak to your doctor/nurse immediately?

Not view the test results but wait until you see the doctor / nurse

Panic and get worked up

Look at reputable websites like NHS Choices or check the self care section at www.htmc.co.uk

Wait and contact the practice the next working day

Contact 111 to get further information

Contact the Out of Hours service

Go to A&E for further help

Please complete our Explicit Consent questionnaire

You see a new letter has arrived in your electronic health record. Youopen up the letter to find it is about another patient in the practice.What do you do?

Read it and tell that person what you have read

Inform the practice

Don’t tell anybody about it

Please complete our Explicit Consent questionnaire

Would it upset you if you read something somebody else has saidabout you with regards to your health?

No

Yes – I don’t want this information kept in my record

Yes – You should not believe what others say

Yes – this could destroy our relationship

Don’t know

Please complete our Explicit Consent questionnaire

Do you feel you understand what Records Access means?

Yes No

Please complete our Explicit Consent questionnaire

http://www.htmc.co.uk/pages/pv.asp?p=htmc61

You can view your GP

electronic health record on

your smartphone and

share with whom you like

Try the Test Patient Record now See http://tinyurl.com/q7x8uag

Patient Access

http://tinyurl.com/7renb99

Type of patient How many have signed up %

Asthma 1222/1820 67%

COPD 220/395 55%

Diabetes 524/865 60%

Cancer 201/340 59%

Depression / Anxiety 1613/1617 99%

Carers 154/215 71%

Heart disease 274/472 58%

Pregnant 74/77 96%

Learning disability 26/62 41%

Bengali patients 947/1510 62%

Medications ordered online 1829/12113 15%

Total patients 7170/12113 59%

http://tinyurl.com/7renb99

www.htmc.co.ukPractice-based web portal