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Technical Manual 15th Edition Copyright © 2005 by the AABB. All rights reserved.

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  • 1.Technical Manual 15th Edition Copyright 2005 by the AABB. All rights reserved.

2. Copyright 2005 by the AABB. All rights reserved. 3. Other related publications available from the AABB: Technical Manual and Standards for Blood Banks and Transfusion Services on CD-ROM Transfusion Therapy: Clinical Principles and Practice, 2nd Edition Edited by Paul D. Mintz, MD Transfusion Medicine Self-Assessment and Review By Pam S. Helekar, MD; Douglas P. Blackall, MD; Jeffrey L. Winters, MD; and Darrell J. Triulzi, MD Blood Transfusion Therapy: A Physicians Handbook, 8th Edition Edited by Jerry Gottschall, MD Practical Guide to Transfusion Medicine By Marian Petrides, MD, and Gary Stack, MD, PhD Transfusion Medicine Interactive: A Case Study Approach CD-ROM By Marian Petrides, MD; Roby Rogers, MD; and Nora Ratcliffe, MD To purchase books, please call our sales department at (866)222-2498 (within the United States) or (301)215-6499 (outside the United States); fax orders to (301)907-6895 or email orders to [email protected]. View the AABB Publications Catalog and order books on the AABB Web site at www.aabb.org. For other book services, including chapter reprints and large quantity sales, ask for the Senior Sales Associate. Copyright 2005 by the AABB. All rights reserved. 4. Mention of specific products or equipment by contributors to this AABB publication does not represent an endorsement of such products by the AABB nor does it necessar- ily indicate a preference for those products over other similar competitive products. Any forms and/or procedures in this book are examples. AABB does not imply or guarantee that the materials meet federal, state, or other applicable requirements. It is incumbent on the reader who intends to use any information, forms, policies, or procedures con- tained in this publication to evaluate such materials for use in light of particular circum- stances associated with his or her institution. Efforts are made to have publications of the AABB consistent in regard to acceptable practices. However, for several reasons, they may not be. First, as new developments in the practice of blood banking occur, changes may be recommended to the Standards for Blood Banks and Transfusion Services. It is not possible, however, to revise each publica- tion at the time such a change is adopted. Thus, it is essential that the most recent edi- tion of the Standards be consulted as a reference in regard to current acceptable prac- tices. Second, the views expressed in this publication represent the opinions of authors. The publication of this book does not constitute an endorsement by the AABB of any view expressed herein, and the AABB expressly disclaims any liability arising from any inaccuracy or misstatement. Copyright 2005 by AABB. All rights reserved. No part of this book may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photo- copying, recording, or by any information storage and retrieval system, without permis- sion in writing from the Publisher. AABB ISBN No. 1-56395-196-7 8101 Glenbrook Road Printed in the United States Bethesda, Maryland 20814-2749 Cataloging-in-Publication Data Technical manual / editor, Mark E. Brecher. 15th ed. p. ; cm. Including bibliographic references and index. ISBN 1-56395-196-7 1. Blood BanksHandbooks, manuals, etc. I. Brecher, Mark E. II. AABB. [DNLM: 1. Blood Bankslaboratory manuals. 2. Blood Transfusion laboratory manuals. WH 25 T2548 2005] RM172.T43 2005 615.39dc23 DNLM/DLC Copyright 2005 by the AABB. All rights reserved. 5. Technical Manual Program Unit Chair and Editor Mark E. Brecher, MD Associate Editors Regina M. Leger, MSQA, MT(ASCP)SBB, CQMgr(ASQ) Jeanne V. Linden, MD, MPH Susan D. Roseff, MD Members/Authors Martha Rae Combs, MT(ASCP)SBB Gregory Denomme, PhD, FCSMLS(D) Brenda J. Grossman, MD, MPH N. Rebecca Haley, MD, MT(ASCP)SBB Teresa Harris, MT(ASCP)SBB, CQIA(ASQ) Betsy W. Jett, MT(ASCP), CQA(ASQ)CQMgr Regina M. Leger, MSQA, MT(ASCP)SBB, CQMgr(ASQ) Jeanne V. Linden, MD, MPH Janice G. McFarland, MD James T. Perkins, MD Susan D. Roseff, MD Joseph Sweeney, MD Darrell J. Triulzi, MD Liaisons Gilliam B. Conley, MA, MT(ASCP)SBB Michael C. Libby, MSc, MT(ASCP)SBB Copyright 2005 by the AABB. All rights reserved. 6. Copyright 2005 by the AABB. All rights reserved. 7. Acknowledgments The Technical Manual Program Unit extends special thanks to those volunteers who provided peer review and made other contributions: James P. AuBuchon, MD Lucia M. Berte, MA, MT(ASCP)SBB, DLM, CQA(ASQ)CQMgr Arthur Bracey, MD Linda Braddy, MT(ASCP)SBB Donald R. Branch, MT(ASCP)SBB, PhD Ritchard Cable, MD Sally Caglioti, MT(ASCP)SBB Loni Calhoun, MT(ASCP)SBB Tony S. Casina, MT(ASCP)SBB Geoff Daniels, PhD, MRcPath Robertson Davenport, MD Richard J. Davey, MD Walter Dzik, MD Ted Eastlund, MD Anne F. Eder, MD, PhD Ronald O. Gilcher, MD, FACP Lawrence T. Goodnough, MD Linda Hahn, MT(ASCP)SBB, MPM Heather Hume, MD Mark A. Janzen, PhD Susan T. Johnson, MSTM, MT(ASCP)SBB W. John Judd, FIBMS, MIBiol Michael H. Kanter, MD Louis M. Katz, MD Debra Kessler, RN, MS Thomas Kickler, MD Karen E. King, MD Joanne Kosanke, MT(ASCP)SBB Thomas A. Lane, MD Alan H. Lazarus, PhD German F. Leparc, MD Douglas M. Lublin, MD, PhD Dawn Michelle, MT(ASCP)SBB Kenneth Moise, Jr., MD S. Breanndan Moore, MD Tania Motschman, MS, MT(ASCP)SBB, CQA(ASQ) Marilyn K. Moulds, MT(ASCP)SBB Nancy C. Mullis, MT(ASCP)SBB Scott Murphy, MD Patricia Pisciotto, MD Mark A. Popovsky, MD Marion E. Reid, PhD, FIBMS Jennifer F. Rhamy, MBA, MA, MT(ASCP), SBB, HP Scott D. Rowley, MD Arell S. Shapiro, MD R. Sue Shirey, MS, MT(ASCP)SBB Bruce Spiess, MD, FAHA Jerry E. Squires, MD, PhD Marilyn J. Telen, MD Susan Veneman, MT(ASCP)SBB Phyllis S. Walker, MS, MT(ASCP)SBB Dan A. Waxman, MD Robert Weinstein, MD Connie M. Westhoff, PhD, MT(ASCP)SBB Members of AABB com- mittees who reviewed manuscripts as part of committee resource charges The staff of the Armed Services Blood Program Office The staff of the US Food and Drug Administra- tion, Center for Biologics Evaluation and Research The staff of the Transplan- tation and Transfusion Service, McClendon Clinical Laboratories, UNC Hospitals Special thanks are due to Laurie Munk, Janet McGrath, Nina Hutchinson, Jay Penning- ton, Frank McNeirney, Kay Gregory, MT(ASCP)SBB, and Allene Carr-Greer, MT(ASCP)SBB of the AABB National Office for providing support to the Program Unit during preparation of this edition. Copyright 2005 by the AABB. All rights reserved. 8. Introduction T he 15th edition of the AABB Tech- nical Manual is the first in the second half century of this publica- tion. The original Technical Manual (then called Technical Methods and Procedures) was published in 1953 and the 14th edi- tion marked the 50th anniversary of this publication. Over the years, this text has grown and matured, until today it is a major textbook used by students (medical technology and residents) and practicing health-care pro- fessionals (technologists, nurses, and phy- sicians) around the world. Selected editions or excerpts have been translated into French, Hungarian, Italian, Japanese, Span- ish, Polish, and Russian. It is one of only two AABB publications that are referenced by name in the AABB Standards for Blood Banks and Transfusion Services (the other being the Circular of Information for the Use of Human Blood Components). All branches of the US Armed Services have adopted the AABB Technical Manual as their respective official manuals for blood banking and transfusion medicine activi- ties. The Technical Manual serves a diverse readership and is used as a technical refer- ence, a source for developing policies and procedures, and an educational tool. The Technical Manual is often the first reference consulted in many laboratories; thus, it is intended to provide the background infor- mation to allow both students and experi- enced individuals to rapidly familiarize themselves with the rationale and scientific basis of the AABB standards and current standards of practice. As in previous edi- tions, the authors and editors have tried to provide both breadth and depth, including substantial theoretical and clinical material as well as technical details. Due to space limitations, the Technical Manual cannot provide all of the advanced information on any specific topic. However, it is hoped that sufficient information is provided to answer the majority of queries for which individu- als consult the text, or at a minimum, to di- rect someone toward additional pertinent references. Readers should be aware that, unlike most textbooks in the field, this book is subjected to extensive peer review (by ex- perts in specific subject areas, AABB com- mittees, and regulatory bodies such as the Food and Drug Administration). As such, this text is relatively unique, and represents ix Copyright 2005 by the AABB. All rights reserved. 9. a major effort on the part of the AABB to provide an authoritative and balanced reference source. As in previous recent editions, the con- tent is necessarily limited in order to retain the size of the Technical Manual to that of a textbook that can be easily handled. Never- theless, readers will find extensive new and updated information, including expanded coverage of quality approaches, apheresis indications, cellular nomenclature, molec- ular diagnostics, hematopoietic progenitor cell processing, and transfusion-transmitted diseases. Techniques and policies outlined in the Technical Manual are, to the best of the Technical Manual Program Unit's ability, in conformance with AABB Standards. They are not to be considered the only permissi- ble way in which requirements of Stan- dards can be met. Other methods, not in- cluded, may give equally acceptable results. If discrepancy occurs between techniques or suggestions in the Technical Manual and the requirements of Standards, authority resides in Standards. Despite the best ef- forts of both the Program Unit and the ex- tensive number of outside reviewers, errors may remain in the text. As with previous editions, the Program Unit welcomes sug- gestions, criticisms, or questions about the current edition. I would like to thank the members of the Technical Manual Program Unit for their dedication and long hours of work that went into updating this edition. I would also like to thank all the AABB committees, the expert reviewers, and the readers who have offered numerous helpful suggestions that helped to make this edition possible. I would particularly like to thank my three associate editorsGina Leger, Jeanne Lin- den, and Sue Roseffwho have provided countless invaluable hours in the prepara- tion of this edition. Finally I would like to thank Laurie Munk, AABB Publications Di- rector, whose tireless efforts on behalf of the Technical Manual never cease to amaze me, and who has made the publication of this book a pleasure. This edition is my third and final Techni- cal Manual. I served as associate editor for the 13th edition and chief editor for the 14th and 15th editions. It has been an honor to help shepherd these editions to fruition and it is my hope that the AABB Technical Manual will continue to be one of the AABB's premier publications for de- cades to come. Mark E. Brecher, MD Chief Editor Chapel Hill, NC x AABB Technical Manual Copyright 2005 by the AABB. All rights reserved. 10. Copyright 2005 by the AABB. All rights reserved. 11. Contents Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix Quality Issues 1. Quality Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Quality Control, Quality Assurance, and Quality Management . . . . . . . . . . . . . 2 Quality Concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Practical Application of Quality Principles . . . . . . . . . . . . . . . . . . . . . . . . . 6 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Appendix 1-1. Glossary of Commonly Used Quality Terms . . . . . . . . . . . . . . . 30 Appendix 1-2. Code of Federal Regulations Quality-Related References . . . . . . . 32 Appendix 1-3. Statistical Tables for Binomial Distribution Used to Determine Adequate Sample Size and Level of Confidence for Validation of Pass/Fail Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Appendix 1-4. Assessment Examples: Blood Utilization. . . . . . . . . . . . . . . . . 36 2. Facilities and Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Facilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Safety Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Fire Prevention . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Biosafety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Chemical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Radiation Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Shipping Hazardous Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Waste Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Disaster Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Suggested Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Appendix 2-1. Safety Regulations and Recommendations Applicable to Health-Care Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Appendix 2-2. General Guidelines for Safe Work Practices, Personal Protective Equipment, and Engineering Controls . . . . . . . . . . . . . . . . . . . . . . . . . 73 Appendix 2-3. Biosafety Level 2 Precautions . . . . . . . . . . . . . . . . . . . . . . . 77 Appendix 2-4. Sample Hazardous Chemical Data Sheet. . . . . . . . . . . . . . . . . 78 Appendix 2-5. Sample List of Hazardous Chemicals in the Blood Bank . . . . . . . . 80 Appendix 2-6. Specific Chemical Categories and How to Work Safely with These Chemicals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Appendix 2-7. Incidental Spill Response. . . . . . . . . . . . . . . . . . . . . . . . . . 84 Appendix 2-8. Managing Hazardous Chemical Spills . . . . . . . . . . . . . . . . . . 87 xi Copyright 2005 by the AABB. All rights reserved. 12. 3. Blood Utilization Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Minimum and Ideal Inventory Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Determining Inventory Levels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Factors that Affect Outdating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Improving Transfusion Service Blood Ordering Practices . . . . . . . . . . . . . . . . 91 Special Product Concerns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Blood Donation and Collection 4. Allogeneic Donor Selection and Blood Collection . . . . . . . . . . . . . . . . . . . 97 Blood Donation Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Collection of Blood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Suggested Reading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Appendix 4-1. Full-Length Donor History Questionnaire . . . . . . . . . . . . . . . 110 Appendix 4-2. Medication Deferral List. . . . . . . . . . . . . . . . . . . . . . . . . . 113 Appendix 4-3. Blood Donor Education Materials . . . . . . . . . . . . . . . . . . . . 114 Appendix 4-4. Some Drugs Commonly Accepted in Blood Donors . . . . . . . . . 115 5. Autologous Blood Donation and Transfusion . . . . . . . . . . . . . . . . . . . . . 117 Preoperative Autologous Blood Collection. . . . . . . . . . . . . . . . . . . . . . . . 118 Acute Normovolemic Hemodilution . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Intraoperative Blood Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Postoperative Blood Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 6. Apheresis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Separation Techniques . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Component Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 Therapeutic Apheresis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 7. Blood Component Testing and Labeling . . . . . . . . . . . . . . . . . . . . . . . . 163 Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 Labeling, Records, and Quarantine . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 Suggested Reading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 8. Collection, Preparation, Storage, and Distribution of Components from Whole Blood Donations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 Blood Component Descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178 Prestorage Processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179 Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184 xii AABB Technical Manual Copyright 2005 by the AABB. All rights reserved. 13. Inspection, Shipping, Disposition, and Issue . . . . . . . . . . . . . . . . . . . . . . 194 Blood Component Quality Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199 Appendix 8-1. Component Quality Control . . . . . . . . . . . . . . . . . . . . . . . 202 Immunologic and Genetic Principles 9. Molecular Biology in Transfusion Medicine . . . . . . . . . . . . . . . . . . . . . . 203 From DNA to mRNA to Protein . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203 Genetic Mechanisms that Create Polymorphism . . . . . . . . . . . . . . . . . . . . 207 Genetic Variability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208 Molecular Techniques. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 Suggested Reading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221 Appendix 9-1. Molecular Techniques in Transfusion Medicine . . . . . . . . . . . . 222 10. Blood Group Genetics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223 Basic Principles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223 Genetics and Heredity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225 Patterns of Inheritance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232 Population Genetics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236 Blood Group Nomenclature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239 Appendix 10-1. Glossary of Terms in Blood Group Genetics . . . . . . . . . . . . . 241 11. Immunology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243 Immune Response. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243 Organs of the Immune System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249 Cells of the Immune System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249 Soluble Components of the Immune Response . . . . . . . . . . . . . . . . . . . . . 256 Immunology Relating to Transfusion Medicine . . . . . . . . . . . . . . . . . . . . . 263 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267 Suggested Reading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268 Appendix 11-1. Definitions of Some Essential Terms in Immunology . . . . . . . . 269 12. Red Cell Antigen-Antibody Reactions and Their Detection . . . . . . . . . . . . 271 Factors Affecting Red Cell Agglutination . . . . . . . . . . . . . . . . . . . . . . . . . 272 Enhancement of Antibody Detection. . . . . . . . . . . . . . . . . . . . . . . . . . . 276 The Antiglobulin Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277 Other Methods to Detect Antigen-Antibody Reactions. . . . . . . . . . . . . . . . . 283 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286 Contents xiii Copyright 2005 by the AABB. All rights reserved. 14. Blood Groups 13. ABO, H, and Lewis Blood Groups and Structurally Related Antigens . . . . . . 289 The ABO System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289 The H System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303 The Lewis System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304 The I/i Antigens and Antibodies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306 The P Blood Group and Related Antigens . . . . . . . . . . . . . . . . . . . . . . . . 308 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311 Suggested Reading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312 14. The Rh System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315 The D Antigen and Its Historical Context. . . . . . . . . . . . . . . . . . . . . . . . . 315 Genetic and Biochemical Considerations . . . . . . . . . . . . . . . . . . . . . . . . 316 Rh Terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318 Serologic Testing for Rh Antigen Expression . . . . . . . . . . . . . . . . . . . . . . . 319 Weak D . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322 Other Rh Antigens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324 Rhnull Syndrome and Other Deletion Types . . . . . . . . . . . . . . . . . . . . . . . . 325 Rh Antibodies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327 Rh Typing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332 Suggested Reading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333 15. Other Blood Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335 Distribution of Antigens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335 MNS System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337 Kell System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340 Duffy System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343 Kidd System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345 Other Blood Group Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346 Blood Group Collections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355 High-Incidence Red Cell Antigens Not Assigned to a Blood Group System or Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356 Low-Incidence Red Cell Antigens Not Assigned to a Blood Group System or Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357 Antibodies to Low-Incidence Antigens . . . . . . . . . . . . . . . . . . . . . . . . . . 358 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358 Suggested Reading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360 16. Platelet and Granulocyte Antigens and Antibodies . . . . . . . . . . . . . . . . 361 Platelet Antigens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361 Granulocyte Antigens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380 xiv AABB Technical Manual Copyright 2005 by the AABB. All rights reserved. 15. 17. The HLA System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385 Genetics of the Major Histocompatibility Complex . . . . . . . . . . . . . . . . . . 386 Biochemistry, Tissue Distribution, and Structure . . . . . . . . . . . . . . . . . . . . 390 Nomenclature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391 Biologic Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 393 Detection of HLA Antigens and Alleles . . . . . . . . . . . . . . . . . . . . . . . . . . 394 The HLA System and Transfusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 397 HLA Testing and Transplantation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 400 Parentage and Other Forensic Testing . . . . . . . . . . . . . . . . . . . . . . . . . . 402 HLA and Disease. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 404 Suggested Reading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 405 Serologic Principles and Transfusion Medicine 18. Pretransfusion Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407 Transfusion Requests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407 Blood Sample. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409 Serologic Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 410 Crossmatching Tests. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413 Interpretation of Antibody Screening and Crossmatch Results . . . . . . . . . . . . 415 Labeling and Release of Crossmatched Blood at the Time of Issue. . . . . . . . . . 416 Selection of Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 418 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 420 Suggested Reading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 420 19. Initial Detection and Identification of Alloantibodies to Red Cell Antigens . . . . 423 Significance of Alloantibodies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 423 General Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 424 Basic Antibody Identification Techniques . . . . . . . . . . . . . . . . . . . . . . . . 427 Complex Antibody Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 431 Selecting Blood for Transfusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 439 Selected Serologic Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 443 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 450 20. The Positive Direct Antiglobulin Test and Immune-Mediated Red Cell Destruction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 453 The Direct Antiglobulin Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 454 Immune-Mediated Hemolysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 458 Serologic Problems with Autoantibodies . . . . . . . . . . . . . . . . . . . . . . . . . 469 Drug-Induced Immune Hemolytic Anemia . . . . . . . . . . . . . . . . . . . . . . . 472 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 477 Suggested Reading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 479 Contents xv Copyright 2005 by the AABB. All rights reserved. 16. Appendix 20-1. An Example of an Algorithm for Investigating a Positive DAT (Excluding Investigation of HDFN) . . . . . . . . . . . . . . . . . . . . . . . . . . 480 Appendix 20-2. Some Drugs Associated with Immune Hemolysis and/or Positive DATs Due to Drug-Induced Antibodies . . . . . . . . . . . . . . . . . . . 481 Clinical Considerations in Transfusion Practice 21. Blood Transfusion Practice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 483 Red Blood Cell Transfusion. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 483 Platelet Transfusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 488 Granulocyte Transfusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 492 Special Cellular Blood Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . 492 Replacement of Coagulation Factors . . . . . . . . . . . . . . . . . . . . . . . . . . . 493 Cryoprecipitated AHF Transfusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . 500 Special Transfusion Situations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 508 Pharmacologic Alternatives to Transfusion . . . . . . . . . . . . . . . . . . . . . . . 512 Oversight of Transfusion Practice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 514 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 515 22. Administration of Blood and Components . . . . . . . . . . . . . . . . . . . . . . 521 Pre-Issue Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 521 Blood Issue and Transportation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 524 Pre-Administration Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 525 Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 527 Post-Administration Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 531 Quality Assurance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 532 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 532 23. Perinatal Issues in Transfusion Practice . . . . . . . . . . . . . . . . . . . . . . . . 535 Hemolytic Disease of the Fetus and Newborn . . . . . . . . . . . . . . . . . . . . . 535 Neonatal Immune Thrombocytopenia . . . . . . . . . . . . . . . . . . . . . . . . . . 551 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 554 24. Neonatal and Pediatric Transfusion Practice . . . . . . . . . . . . . . . . . . . . . 557 Fetal and Neonatal Erythropoiesis . . . . . . . . . . . . . . . . . . . . . . . . . . . . 557 Unique Aspects of Neonatal Physiology . . . . . . . . . . . . . . . . . . . . . . . . . 558 Cytomegalovirus Infection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 562 Red Cell Transfusions in Infants Less than 4 Months of Age . . . . . . . . . . . . . . 562 Transfusion of Other Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 568 Neonatal Polycythemia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 572 Extracorporeal Membrane Oxygenation . . . . . . . . . . . . . . . . . . . . . . . . . 572 Leukocyte Reduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 573 Transfusion Practices in Older Infants and Children . . . . . . . . . . . . . . . . . . 574 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 577 xvi AABB Technical Manual Copyright 2005 by the AABB. All rights reserved. 17. 25. Cell Therapy and Cellular Product Transplantation . . . . . . . . . . . . . . . . 581 Diseases Treated with Hematopoietic Cell Transplantation . . . . . . . . . . . . . . 583 Sources of Hematopoietic Progenitor Cells . . . . . . . . . . . . . . . . . . . . . . . 583 Donor Eligibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 589 Collection of Products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 591 Processing of Hematopoietic Progenitor Cells. . . . . . . . . . . . . . . . . . . . . . 596 Freezing and Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604 Transportation and Shipping. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 606 Thawing and Infusion. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 607 Evaluation and Quality Control of Hematopoietic Products. . . . . . . . . . . . . . 607 Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 608 Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 609 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 609 26. Tissue and Organ Transplantation . . . . . . . . . . . . . . . . . . . . . . . . . . . 617 Transplant-Transmitted Diseases and Preventive Measures. . . . . . . . . . . . . . 617 Bone Banking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 623 Skin Banking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 625 Heart Valves. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 625 Records of Stored Tissue Allografts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 626 FDA Regulation of Tissue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 626 The Importance of ABO Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . 627 The Role of Transfusion in Kidney Transplants . . . . . . . . . . . . . . . . . . . . . 627 Liver Transplants. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 627 Other Organ Transplants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 629 Transfusion Service Support for Organ Transplantation . . . . . . . . . . . . . . . . 629 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 630 27. Noninfectious Complications of Blood Transfusion . . . . . . . . . . . . . . . . 633 Manifestations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 633 Acute Transfusion Reactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 639 Evaluation of a Suspected Acute Transfusion Reaction. . . . . . . . . . . . . . . . . 652 Delayed Consequences of Transfusion . . . . . . . . . . . . . . . . . . . . . . . . . . 656 Records of Transfusion Complications . . . . . . . . . . . . . . . . . . . . . . . . . . 660 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 661 28. Transfusion-Transmitted Diseases . . . . . . . . . . . . . . . . . . . . . . . . . . . 667 Hepatitis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 667 Human Immunodeficiency Viruses. . . . . . . . . . . . . . . . . . . . . . . . . . . . 675 Human T-Cell Lymphotropic Viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . 682 West Nile Virus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 683 Herpesviruses and Parvovirus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 686 Transmissible Spongiform Encephalopathies . . . . . . . . . . . . . . . . . . . . . . 689 Bacterial Contamination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 690 Syphilis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 695 Tick-Borne Infections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 695 Contents xvii Copyright 2005 by the AABB. All rights reserved. 18. Other Nonviral Infectious Complications of Blood Transfusion . . . . . . . . . . . 697 Reducing the Risk of Infectious Disease Transmission . . . . . . . . . . . . . . . . . 699 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 703 Suggested Reading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 711 Methods Methods Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 713 1. General Laboratory Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 715 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 715 Method 1.1. Transportation and Shipment of Dangerous Goods . . . . . . . . . . . 716 Method 1.2. Treatment of IncompletelyClottedSpecimens . . . . . . . . . . . . . . . 722 Method 1.3. Solution PreparationInstructions . . . . . . . . . . . . . . . . . . . . 723 Method 1.4. Serum Dilution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 725 Method 1.5. Dilution of % Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . 726 Method 1.6. Preparation of a 3% Red Cell Suspension . . . . . . . . . . . . . . . . . 727 Method 1.7. Preparation and Use of Phosphate Buffer . . . . . . . . . . . . . . . . . 728 Method 1.8. Reading and Grading Tube Agglutination. . . . . . . . . . . . . . . . . 728 2. Red Cell Typing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 731 Method 2.1. Slide Test for Determination of ABO Type of Red Cells . . . . . . . . . 731 Method 2.2. Tube Tests for Determination of ABO Group of Red Cells and Serum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 732 Method 2.3. Microplate Test for Determination of ABO Group of Red Cells and Serum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 733 Method 2.4. Confirmation of Weak A or B Subgroup by Adsorption and Elution. . 735 Method 2.5. Saliva Testing for A, B, H, Lea , and Le b . . . . . . . . . . . . . . . . . . . 736 Method 2.6. Slide Test for Determination of Rh Type . . . . . . . . . . . . . . . . . 739 Method 2.7. Tube Test for Determination of Rh Type . . . . . . . . . . . . . . . . . 740 Method 2.8. Microplate Test for Determination of Rh Type . . . . . . . . . . . . . . 741 Method 2.9. Test for Weak D . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 741 Method 2.10. Preparation and Use of Lectins . . . . . . . . . . . . . . . . . . . . . . 743 Method 2.11. Use of Sulfhydryl Reagents to Disperse Autoagglutination . . . . . . 744 Method 2.12. Gentle Heat Elution for Testing Red Cells with a Positive DAT . . . . 745 Method 2.13. Dissociation of IgG by Chloroquine for Red Cell Antigen Testing of Red Cells with a Positive DAT. . . . . . . . . . . . . . . . . . . . . . . . 746 Method 2.14. Acid Glycine/EDTA Method to Remove Antibodies from Red Cells . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 747 Method 2.15. Separation of Transfused from Autologous Red Cells by Simple Centrifugation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 748 Method 2.16. Separation of Transfused Red Cells from Autologous Red Cells in Patients with Hemoglobin S Disease . . . . . . . . . . . . . . . . . . 749 xviii AABB Technical Manual Copyright 2005 by the AABB. All rights reserved. 19. 3. Antibody Detection,Antibody Identification,and Serologic Compatibility Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 751 Method 3.1. Immediate-Spin Compatibility Testing to Demonstrate ABO Incompatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 751 Method 3.2. Indirect Antiglobulin Test (IAT) for the Detection of Antibodies to Red Cell Antigens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 752 Method 3.3. Prewarming Technique . . . . . . . . . . . . . . . . . . . . . . . . . . . 754 Method 3.4. Saline Replacement to Demonstrate Alloantibody in the Presence of Rouleaux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 755 Method 3.5. Enzyme Techniques . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 756 Method 3.6. Direct Antiglobulin Test (DAT) . . . . . . . . . . . . . . . . . . . . . . . 760 Method 3.7. Antibody Titration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 761 Method 3.8. Use of Sulfhydryl Reagents to Distinguish IgM from IgG Antibodies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 764 Method 3.9. Plasma Inhibition to Distinguish Anti-Ch and -Rg from Other Antibodies with HTLA Characteristics . . . . . . . . . . . . . . . . . . . . . 765 Method 3.10. Dithiothreitol (DTT) Treatment of Red Cells . . . . . . . . . . . . . . 766 Method 3.11. Urine Neutralization of Anti-Sda . . . . . . . . . . . . . . . . . . . . . . 767 Method 3.12. Adsorption Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . 768 Method 3.13. Using the American Rare Donor Program . . . . . . . . . . . . . . . . 769 4. Investigation of a Positive Direct Antiglobulin Test . . . . . . . . . . . . . . . . . 771 Elution Techniques Method 4.1. Cold-Acid Elution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 772 Method 4.2. Glycine-HCl/EDTA Elution . . . . . . . . . . . . . . . . . . . . . . . . . 772 Method 4.3. Heat Elution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 773 Method 4.4. Lui Freeze-Thaw Elution. . . . . . . . . . . . . . . . . . . . . . . . . . . 774 Method 4.5. Methylene Chloride Elution. . . . . . . . . . . . . . . . . . . . . . . . . 775 Immune Hemolytic Anemia Serum/Plasma Methods Method 4.6. Cold Autoadsorption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 775 Method 4.7. Determining the Specificity of Cold-Reactive Autoagglutinins. . . . . 776 Method 4.8. Cold Agglutinin Titer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 778 Method 4.9. Autologous Adsorption of Warm-Reactive Autoantibodies . . . . . . . 779 Method 4.10. Differential Warm Adsorption Using Enzyme- or ZZAP-Treated Allogeneic Red Cells . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 781 Method 4.11. One-Cell Sample Enzyme or ZZAP Allogeneic Adsorption . . . . . . 782 Method 4.12. Polyethylene Glycol Adsorption. . . . . . . . . . . . . . . . . . . . . . 783 Method 4.13. The Donath-Landsteiner Test . . . . . . . . . . . . . . . . . . . . . . . 784 Method 4.14. Detection of Antibodies to Penicillin or Cephalosporins by Testing Drug-Treated Red Cells. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 786 Method 4.15. Demonstration of Immune-Complex Formation Involving Drugs. . 788 Method 4.16. Ex-Vivo Demonstration of Drug/Anti-Drug Complexes . . . . . . . . 789 Contents xix Copyright 2005 by the AABB. All rights reserved. 20. 5. Hemolytic Disease of the Fetus and Newborn . . . . . . . . . . . . . . . . . . . . 793 Method 5.1. Indicator Cell Rosette Test for Fetomaternal Hemorrhage . . . . . . . 793 Method 5.2. Acid-Elution Stain (Modified Kleihauer-Betke). . . . . . . . . . . . . . 794 Method 5.3. Antibody Titration Studies to Assist in Early Detection of Hemolytic Disease of the Fetus and Newborn . . . . . . . . . . . . . . . . . . . . 796 6. Blood Collection, Storage, and Component Preparation. . . . . . . . . . . . . . 799 Method 6.1. Copper Sulfate Method for Screening Donors for Anemia . . . . . . . 799 Method 6.2. Arm Preparation for Blood Collection . . . . . . . . . . . . . . . . . . . 800 Method 6.3. Phlebotomy and Collection of Samples for Processing and Compatibility Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801 Method 6.4. Preparation of Red Blood Cells . . . . . . . . . . . . . . . . . . . . . . . 804 Method 6.5. Preparation of Prestorage Red Blood Cells Leukocytes Reduced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 805 Method 6.6. Rejuvenation of Red Blood Cells . . . . . . . . . . . . . . . . . . . . . . 806 Method 6.7. Red Cell Cryopreservation Using High-Concentration GlycerolMeryman Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 807 Method 6.8. Red Cell Cryopreservation Using High-Concentration GlycerolValeri Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 810 Method 6.9. Checking the Adequacy of Deglycerolization of Red Blood Cells . . . 812 Method 6.10. Preparation of Fresh Frozen Plasma from Whole Blood . . . . . . . . 813 Method 6.11. Preparation of Cryoprecipitated AHF from Whole Blood . . . . . . . 814 Method 6.12. Thawing and Pooling Cryoprecipitated AHF . . . . . . . . . . . . . . 815 Method 6.13. Preparation of Platelets from Whole Blood . . . . . . . . . . . . . . . 815 Method 6.14. Preparation of Prestorage Platelets Leukocytes Reduced from Whole Blood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 817 Method 6.15. Removing Plasma from Platelet Concentrates (Volume Reduction) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 817 7. Quality Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 819 Method 7.1. Quality Control for Copper Sulfate Solution . . . . . . . . . . . . . . . 819 Method 7.2. Standardization and Calibration of Thermometers . . . . . . . . . . . 821 Method 7.3. Testing Blood Storage Equipment Alarms . . . . . . . . . . . . . . . . 823 Method 7.4. Functional Calibration of Centrifuges for Platelet Separation . . . . . 826 Method 7.5. Functional Calibration of a Serologic Centrifuge . . . . . . . . . . . . 828 Method 7.6. Performance Testing of Automatic Cell Washers . . . . . . . . . . . . 830 Method 7.7. Monitoring Cell Counts of Apheresis Components . . . . . . . . . . . 832 Method 7.8. Manual Method for Counting Residual White Cells in Leukocyte-Reduced Blood and Components . . . . . . . . . . . . . . . . . . . . 832 Appendices Appendix 1. Normal Values in Adults . . . . . . . . . . . . . . . . . . . . . . . . . . . 835 Appendix 2. Selected Normal Values in Children . . . . . . . . . . . . . . . . . . . . 836 Appendix 3. Typical Normal Values in Tests of Hemostasis and Coagulation (Adults). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 837 xx AABB Technical Manual Copyright 2005 by the AABB. All rights reserved. 21. Appendix 4. Coagulation Factor Values in Platelet Concentrates . . . . . . . . . . . 838 Appendix 5. Approximate Normal Values for Red Cell, Plasma, and Blood Volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 839 Appendix 6. Blood Group Antigens Assigned to Systems. . . . . . . . . . . . . . . . 840 Appendix 7. Examples of Gene, Antigen, and Phenotype Terms . . . . . . . . . . . 844 Appendix 8. Examples of Correct and Incorrect Terminology . . . . . . . . . . . . . 844 Appendix 9. Distribution of ABO/Rh Phenotypes by Race or Ethnicity . . . . . . . 845 Appendix 10. Suggested Quality Control Performance Intervals . . . . . . . . . . . 846 Appendix 11. Directory of Organizations. . . . . . . . . . . . . . . . . . . . . . . . . 848 Appendix 12. Resources for Safety Information . . . . . . . . . . . . . . . . . . . . . 850 Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 853 Contents xxi Copyright 2005 by the AABB. All rights reserved. 22. Copyright 2005 by the AABB. All rights reserved. 23. Chapter 1: Quality Systems Chapter 1 Quality Systems A PRIMARY GOAL OF blood centers and transfusion services is to pro- mote high standards of quality in all aspects of production, patient care, and service. This commitment to quality is re- flected in standards of practice set forth by the AABB.1(p1) A quality system includes the organizational structure, responsibilities, policies, processes, procedures, and re- sources established by the executive man- agement to achieve quality.1(p1) A glossary of quality terms used in this chapter is in- cluded in Appendix 1-1. The establishment of a formal quality as- surance program is required by regulation under the Centers for Medicare and Medi- caid Services (CMS) 2 Clinical Laboratory Improvement Amendments (CLIA) and the Food and Drug Administration (FDA)3-5 cur- rent good manufacturing practice (cGMP). The FDA regulations in 21 CFR 211.22 re- quire an independent quality control or quality assurance unit that has responsibil- ity for the overall quality of the finished product and authority to control the pro- cesses that may affect this product.4 (See Code of Federal Regulations quality-related citations in Appendix 1-2.) Professional and accrediting organizations, such as the AABB,1 Joint Commission on Accreditation of Healthcare Organizations (JCAHO),6 Col- lege of American Pathologists (CAP),7 and the Clinical and Laboratory Standards Insti- tute (formerly NCCLS),8 have also estab- lished requirements and guidelines to ad- dress quality issues. The International Organization for Standardization (ISO) quality management standards (ISO 9001) are generic to any industry and describe the key elements of a quality system. 9 In addition, the Health Care Criteria for Per- formance Excellence10 published by the Baldrige National Quality Program provide an excellent framework for implementing quality on an organizational level. The AABB defines the minimum elements that 1 1 Copyright 2005 by the AABB. All rights reserved. 24. must be addressed in a blood bank or transfusion service quality system in its Quality System Essentials (QSEs).11 The AABB QSEs were developed to be compati- ble with ISO 9001 standards and the FDA Guideline for Quality Assurance in Blood Establishments.5 Table 1-1 shows a compar- ison of the AABB QSEs and ISO 9001:2000 requirements. Quality Control, Quality Assurance, and Quality Management The purpose of quality control (QC) is to provide feedback to operational staff about the state of a process that is in pro- gress. It tells staff whether to continue (everything is acceptable), or whether to stop until a problem has been resolved (something is found to be out of control). Product QC is performed to determine whether the product or service meets specifications. Historically, blood banks and transfusion services have employed many QC measures as standard practice in their operations. Examples include re- agent QC, clerical checks, visual inspec- tions, and measurements such as temper- ature readings on refrigerators and volume or cell counts performed on finished blood components. Quality assurance activities are not tied to the actual performance of a process. They include retrospective review and anal- ysis of operational performance data to de- termine if the overall process is in a state of control and to detect shifts or trends that require attention. Quality assurance pro- vides information to process managers re- garding levels of performance that can be used in setting priorities for process im- provement. Examples in blood banking in- clude record reviews, monitoring of quality indicators, and internal assessments. Quality management considers interre- lated processes in the context of the organi- zation and its relations with customers and suppliers. It addresses the leadership role of executive management in creating a com- mitment to quality throughout the organi- zation, the understanding of suppliers and customers as partners in quality, the man- agement of human and other resources, and quality planning. The quality systems approach described in this chapter encom- passes all of these activities. It ensures the application of quality principles through- out the organization and reflects the chang- ing focus of quality efforts from detection to prevention. Quality Concepts Jurans Quality Trilogy Jurans Quality Trilogy is one example of a quality management approach. This model centers around three fundamental pro- cesses for the management of quality in any organization: planning, control, and improvement.12(p2.5) The planning process for a new product or service includes activities to identify re- quirements, to develop product and pro- cess specifications to meet those require- ments, and to design the process. During the planning phase, the facility must per- form the following steps: 1. Establish quality goals for the pro- ject. 2. Identify the customers. 3. Determine customer needs and ex- pectations. 4. Develop product and service specifi- cations to meet customer, opera- tional, regulatory, and accreditation requirements. 2 AABB Technical Manual Copyright 2005 by the AABB. All rights reserved. 25. Chapter 1: Quality Systems 3 Table 1-1. Comparison of the AABB Quality System Essentials and the ISO 9001 Categories* AABB Quality System Essentials ISO 9001:2000 Organization 4.1 General requirements 5.1 Management commitment 5.2 Customer focus 5.3 Quality policy 5.4 Planning 5.5 Responsibility, authority, and communication 5.6 Management review Resources 6.1 Provision of resources 6.2 Human resources Equipment 6.3 Infrastructure 7.6 Control of monitoring and measuring devices Supplier and Customer Issues 7.2 Customer-related processes 7.4 Purchasing Process Control 7.1 Planning of product realization 7.3 Design and development 7.5 Production and service provision Documents and Records 4.2 Documentation requirements Deviations, Nonconformances, and Complications 8.3 Control of nonconforming product Assessments: Internal and External 8.2 Monitoring and measuring 8.4 Analysis of data Process Improvement 8.1 General 8.4 Analysis of data 8.5 Improvement Facilities and Safety 6.3 Infrastructure 6.4 Work environment *This table represents only one way of comparing the two systems. Copyright 2005 by the AABB. All rights reserved. 26. 5. Develop operational processes for production and delivery, including written procedures and resources re- quirements. 6. Develop process controls and vali- date the process in the operational setting. The results of the planning process are referred to as design output. 9 Once implemented, the control process provides a feedback loop for operations that includes the following: 1. Evaluation of actual performance. 2. Comparison of performance to goals. 3. Action to correct any discrepancy between the two. It addresses control of inputs, produc- tion, and delivery of products and services to meet specifications. Process controls should put operational staff in a state of self-control such that they can recognize when things are going wrong, and either make appropriate adjustments to ensure the quality of the product or stop the pro- cess. An important goal in quality manage- ment is to establish a set of controls that ensure process and product quality but that are not excessive. Controls that do not add value should be eliminated in order to con- serve limited resources and to allow staff to focus attention on those controls that are critical to the operation. Statistical tools, such as process capability measurement and control charts, allow the facility to eval- uate process performance during the plan- ning stage and in operations. These tools help determine whether a process is stable (ie, in statistical control) and whether it is capable of meeting product and service specifications.12(p22.19) Quality improvement is intended to at- tain higher levels of performance, either by creating new or better features that add value, or by removing existing deficiencies in the process, product, or service. Oppor- tunities to improve may be related to defi- ciencies in the initial planning process; un- foreseen factors that are discovered upon implementation; shifts in customer needs; or changes in starting materials, environ- mental factors, and other variables that af- fect the process. Improvements must be based on data-driven analysis; an ongoing program of measurement and assessment is fundamental to this process. Process Approach In its most generic form, a process in- cludes all of the resources and activities that transform an input into an output. An understanding of how to manage and control processes in the blood bank or transfusion service is based on the simple equation: INPUT PROCESS OUTPUT For example, a key process for donor cen- ters is donor selection. The input in- cludes 1) the individual who presents for donation and 2) all of the resources re- quired for the donor health screening. Through a series of activities including verification of eligibility (based on results of prior donations, mini-physical, and health history questionnaire), an individ- ual is deemed an eligible donor. The output is either an eligible donor who can continue to the next process (blood collection) or an ineligible donor who is deferred. When the selection process re- sults in a deferred donor, the resources (inputs) associated with that process are wasted and contribute to the cost of qual- ity. One way that donor centers attempt to minimize this cost is to educate potential donors before the health screening so that those who are not eligible do not enter the selection process. 4 AABB Technical Manual Copyright 2005 by the AABB. All rights reserved. 27. Strategies for managing a process should consider all of its components, including its interrelated activities, inputs, outputs, and resources. Supplier qualification, formal agreements, supply verification, and inven- tory control are strategies for ensuring that the inputs to a process meet specifications. Personnel training and competency assess- ment, equipment maintenance and con- trol, management of documents and re- cords, and implementation of appropriate in-process controls provide assurance that the process will operate as intended. End- product testing and inspection, customer feedback, and outcome measurement pro- vide information to help evaluate the qual- ity of the product and to improve the process as a whole. These output measurements and quality indicators are used to evaluate the effectiveness of the process and process controls. In order to manage a system of pro- cesses effectively, the facility must under- stand how its processes interact and any cause-and-effect relationships between them. In the donor selection example, the consequences of accepting a donor who is not eligible reach into almost every other process in the facility. One example would be a donor with a history of high-risk be- havior that is not identified during the se- lection process. The donated product may test positive for one of the viral marker as- says, triggering follow-up testing, look-back investigations, and donor deferral and noti- fication procedures. Components must be quarantined and their discard documented. Staff involved in collecting and processing the product are at risk of exposure to infec- tious agents. Part of quality planning is to identify those relationships so that quick and appropriate corrective action can be taken if process controls fail. It is important to remember that operational processes in- clude not only product manufacture or ser- vice creation, but also the delivery of a product or service. Delivery generally in- volves interaction with the customer. The quality of this transaction is critical to customer satisfaction and should not be overlooked in the design and ongoing assessment of the quality system. Service vs Production Quality principles apply equally to a broad spectrum of activities, from those involved in processing and production, to those involving the interactions between individuals in the delivery of a service. However, different strategies may be ap- propriate when there are differing expec- tations related to customer satisfaction. Although the emphasis in a production process is to minimize variation in order to create a product that consistently meets specifications, service processes require a certain degree of flexibility to address cus- tomer needs and circumstances at the time of the transaction. In production, personnel need to know how to maintain uniformity in the day-to-day operation. In service, personnel need to be able to adapt the service in a way that meets cus- tomer expectations but does not compro- mise quality. To do this, personnel must have sufficient knowledge and under- standing of interrelated processes to use independent judgment appropriately, or they must have ready access to higher level decision-makers. When designing quality systems for production processes, it is useful to think of the process as the driver, with people providing the over- sight and support needed to keep it run- ning smoothly and effectively. In service, people are the focus; the underlying pro- cess provides a foundation that enables staff to deliver safe and effective services that meet the needs of the customers in almost any situation. Chapter 1: Quality Systems 5 Copyright 2005 by the AABB. All rights reserved. 28. Quality Management as an Evolving Science It is important to remember that quality management is an evolving science. The principles and tools in use today will change as research provides new knowl- edge of organizational behavior, as tech- nology provides new solutions, and as the field of transfusion medicine presents new challenges. Periodic assessments of the quality management systems will help identify practices that are no longer effec- tive or that could be improved through the use of new technology or new tools. Practical Application of Quality Principles The remainder of this chapter discusses the elements of a quality system and prac- tical application of quality principles to the blood bank and transfusion service envi- ronment. These basic elements include: Organizational management Human resources Customer and supplier relations Equipment management Process management Documents and records Deviations and nonconforming prod- ucts and services Monitoring and assessment Process improvement Work environment Organizational Management The facility should be organized in a man- ner that promotes effective implementa- tion and management of its quality system. The structure of the organization must be documented and the responsibilities for the provision of blood, components, pro- ducts, and services must be clearly de- fined. These should include a description of the relationships and avenues of com- munication between organizational units and those responsible for key quality functions. Each facility may define its structure in any format that suits its oper- ations. Organizational trees or charts that show the structure and relationships are helpful. The facility must define in writing the authority and responsibilities of manage- ment to establish and maintain the quality system. These include oversight of opera- tions and regulatory and accreditation compliance as well as periodic review and assessment of quality system effectiveness. Executive management support for quality system goals, objectives, and policies is critical to the success of the program. Man- agement must participate in the review and approval of quality and technical policies, processes, and procedures. The individual designated to oversee the facilitys quality functions must report di- rectly to management. This person has the responsibility to coordinate, monitor, and facilitate quality system activities and has the authority to recommend and initiate corrective action when appropriate. 5 The designated individual need not perform all of the quality functions personally. Ideally, this person should be independent of the operational functions of the donor center or transfusion service. In small facilities, however, this may not always be possible. Depending on the size and scope of the or- ganization, the designated oversight person may work in a department (eg, transfusion service), may have responsibilities covering several areas (eg, laboratory-wide), may have a staff of workers (eg, quality unit), or may be part of an organization-wide unit (eg, hospital quality management). Individ- uals with dual quality and operational re- sponsibilities should not provide quality oversight for operational work they have performed (21 CFR 211.194). 6 AABB Technical Manual Copyright 2005 by the AABB. All rights reserved. 29. Quality oversight functions may include the following5 : Review and approval of standard op- erating procedures (SOPs) and train- ing plans. Review and approval of validation plans and results. Review and approval of document control and record-keeping systems. Audit of operational functions. Development of criteria for evaluat- ing systems. Review and approval of suppliers. Review and approval of product specifications, ie, requirements to be met by the products used in the man- ufacturing, distribution, or transfusion of blood and components. Review of reports of adverse reactions, deviations in the manufacturing pro- cess, nonconforming products and ser- vices, and customer complaints. Participation in decisions to deter- mine blood and component suitabil- ity for use, distribution, or recall. Review and approval of corrective action plans. Surveillance of problems (eg, error reports, inspection deficiencies, cus- tomer complaints) and the effective- ness of corrective actions implemented to solve these problems. Use of information resources to identify trends and potential prob- lems before a situation worsens and products or patients are affected. Preparation of periodic (as specified by the organization) reports of qual- ity issues, trends, findings, and cor- rective and preventive actions. Quality oversight functions may be shared among existing staff, departments, and facilities, or, in some instances, may be contracted to an outside firm. The goal is to provide as much of an independent evalua- tion of the facilitys quality activities as pos- sible. Policies, processes, and procedures must exist to define the roles and responsi- bilities of all individuals in the development and maintenance of these quality goals. Quality system policies and processes should be applicable across the entire facil- ity. A blood bank or transfusion service need not develop its own quality policies if it is part of a larger entity whose quality management system addresses all of the minimum requirements. The quality sys- tem must address all matters related to compliance with federal, state, and local regulations and accreditation standards ap- plicable to the organization. Human Resources This element of the quality system is aim- ed at management of personnel, includ- ing selection, orientation, training, com- petency assessment, and staffing. Selection Each blood bank, transfusion service, or donor center must have a process to pro- vide adequate numbers of qualified per- sonnel to perform, verify, and manage all activities within the facility.1(p3),3 Qualifica- tion requirements are determined based on job responsibilities. The selection pro- cess should consider the applicants qual- ifications for a particular position as determined by education, training, exper- ience, certifications, and/or licensure. For laboratory testing staff, the standards for personnel qualifications must be compat- ible with the regulatory requirements es- tablished under CLIA. 2 Job descriptions are required for all personnel involved in pro- cesses and procedures that affect the quality of blood, components, tissues, and services. Effective job descriptions clearly define the qualifications, responsi- bilities, and reporting relationships of the position. Chapter 1: Quality Systems 7 Copyright 2005 by the AABB. All rights reserved. 30. Orientation, Training, and Competency Assessment Once hired, employees must be oriented to their position and to the organizations policies and procedures. The orientation program should include facility-specific requirements and an introduction to poli- cies that address issues such as safety, quality, computers, security, and confi- dentiality. The job-related portion of the orientation program covers the opera- tional issues specific to the work area. Training must be provided for each proce- dure for which employees have responsi- bility. The ultimate result of the orienta- tion and training program is to deem new employees competent to work independ- ently in performing the duties and re- sponsibilities defined in their job descrip- tions. Time frames should be established to accomplish this goal. Before the intro- duction of a new test or service, existing personnel must be trained to perform their newly assigned duties and must be deemed competent. During orientation and training, the employee should be given the opportunity to ask questions and seek additional help or clarification. All aspects of the training must be docu- mented and the facility trainer or desig- nated facility management representative and the employee should mutually agree upon the determination of competence. FDA cGMP training is required for staff involved in the manufacture of blood and blood components.4 It should provide staff with an understanding of the regulatory ba- sis for the facilitys policies and procedures as well as train them in facility-specific ap- plication of the cGMP requirements as de- scribed in their own written operating pro- cedures. This training must be provided at periodic intervals to ensure that staff re- main familiar with regulatory require- ments. To ensure that skills are maintained, the facility must have regularly scheduled com- petence evaluations of all staff whose activ- ities affect the quality of blood, compo- nents, tissues, or services.2,6 Depending upon the nature of the job duties, such as- sessments may include: written evalua- tions; direct observation of activities; review of work records or reports, computer re- cords, and QC records; testing of unknown samples; and evaluation of the employees problem-solving skills.5 A formal competency plan that includes a schedule of assessments, defined minimum acceptable performance, and remedial measures is one way to ensure appropriate and consistent competence assessments. Assessments need not be targeted at each individual test or procedure performed by the employee; instead, they can be grouped together to assess like techniques or meth- ods. Written tests can be used effectively to evaluate problem-solving skills and to rap- idly cover many topics by asking one or more questions for each area to be as- sessed. For testing personnel, CMS requires that employees who perform testing be as- sessed semiannually during the first year and annually thereafter.2 The quality oversight personnel should assist in the development, review, and ap- proval of training programs, including the criteria for retraining.5 Quality oversight personnel also monitor the effectiveness of the training program and competence eval- uations and make recommendations for changes as needed. In addition, JCAHO re- quires the analysis of aggregate compe- tency assessment data for the purpose of identifying staff learning needs.6 Staffing Management should have a staffing plan that describes the number and qualifica- tions of personnel needed to perform the 8 AABB Technical Manual Copyright 2005 by the AABB. All rights reserved. 31. functions of the facility safely and effec- tively. JCAHO requires that hospitals eval- uate staffing effectiveness by looking at human resource indicators (eg, overtime, staff injuries, staff satisfaction) in con- junction with operational performance indicators (eg, adverse events, patients complaints). 6 The results of this evalua- tion should feed into the facilitys human resource planning process along with projections based on new or changing operational needs. Customer and Supplier Relations Materials, supplies, and services used as inputs to a process are considered criti- cal if they affect the quality of products and services being produced. Examples of critical supplies are blood components, blood bags, test kits, and reagents. Exam- ples of critical services are infectious disease testing, blood component irradia- tion, transportation, equipment calibration, and preventive maintenance services. The suppliers of these materials and services may be internal (eg, other departments within the same organization) or external (outside vendors). Supplies and services used in the collection, testing, processing, pre- servation, storage, distribution, transport, and administration of blood, components, and tissue that have the potential to affect quality should be qualified before use and obtained from suppliers who can meet the facilitys requirements.1(pp8,9) The quality system must include a process to evaluate the suppliers abilities to meet these re- quirements. Three important elements are supplier qualification; agreements; and receipt, inspection, and testing of in- coming supplies. Supplier Qualification Critical supplies and services must be qualified on the basis of defined require- ments. Similarly, the supplier should be qualified to ensure a reliable source of materials. The facility should clearly de- fine requirements or expectations for the suppliers and share this information with staff and the supplier. The ability of sup- pliers to consistently meet specifications for a supply or service should be evalu- ated along with performance relative to availability, delivery, and support. Exam- ples of factors that could be considered to qualify suppliers are: Licensure, certification, or accredita- tion. Supply or product requirements. Review of supplier-relevant quality documents. Results of audits or inspections. Review of quality summary reports. Review of customer complaints. Review of experience with supplier. Cost of materials or services. Delivery arrangements. Financial security, market position, and customer satisfaction. Support after the sale. A list of approved suppliers should be maintained, including both primary suppli- ers and suitable alternatives for contingency planning. Critical supplies and services should be purchased only from those sup- pliers who have been qualified. Once quali- fied, periodic evaluation of the suppliers performance helps to ensure its continued ability to meet requirements. Tracking the suppliers ability to meet expectations gives the facility valuable information about the stability of the suppliers processes and its commitment to quality. Documented fail- ures of supplies or suppliers to meet de- fined requirements should result in imme- diate action by the facility. These actions include notifying the supplier, quality over- sight personnel, and management with contracting authority, if applicable. Sup- plies may need to be replaced or quaran- Chapter 1: Quality Systems 9 Copyright 2005 by the AABB. All rights reserved. 32. tined until all quality issues have been re- solved. Agreements Contracts and agreements define expec- tations and reflect concurrence of the par- ties involved.1(p8) Periodic review of agree- ments ensures that expectations of all parties continue to be met. Changes must be mutually agreed upon and incorpo- rated as needed. Blood banks and transfusion services should maintain written contracts or agree- ments with outside suppliers of critical ma- terials and services such as blood compo- nents, irradiation, compatibility testing, or infectious disease marker testing. The out- side supplier may be another department within the same facility that is managed in- dependently, or it may be another facility (eg, contract manufacturer). The contract- ing facility assumes responsibility for the manufacture of the product; ensuring the safety, purity, and potency of the product; and ensuring that the contract manufac- turer complies with all applicable product standards and regulations. Both the con- tracting facility and the contractor are legally responsible for the work performed by the contractor. It is important for the blood bank or transfusion service to participate in the evaluation and selection of suppliers. They should review contracts and agreements to ensure that all aspects of critical materials and services are addressed. Examples of is- sues that could be addressed in an agree- ment or a contract include: responsibility for a product or blood sample during ship- ment; the responsibility of the supplier to promptly notify the facility when changes that could affect the safety of blood, com- ponents, or patients have been made to the materials or services; and the responsibility of the supplier to notify the facility when information that a product may not be considered safe is discovered, such as during look-back procedures. Receipt, Inspection, and Testing of Incoming Supplies Before acceptance and use, critical mate- rials, such as reagents and blood compo- nents, must be inspected and tested (if necessary) to ensure that they meet speci- fications for their intended use.1(pp8,9),4 It is essential that supplies used in the collec- tion, processing, preservation, testing, storage, distribution, transport, and ad- ministration of blood and components also meet FDA requirements. The facility must define acceptance cri- teria for critical supplies (21 CFR 210.3) and develop procedures to control materials that do not meet specifications to prevent their inadvertent use. Corrective action may include returning the material to the vendor or destroying it. Receipt and inspec- tion records provide the facility with a means to trace materials that have been used in a particular process and also pro- vide information for ongoing supplier qualification. Equipment Management Equipment that must operate within de- fined specifications to ensure the quality of blood, components, tissues, and ser- vices is referred to as critical equipment in the quality system. 1(p4) Critical equip- ment may include instruments, measur- ing devices, and computer systems (hard- ware and software). Activities designed to ensure that equipment performs as in- tended include qualification, calibration, maintenance, and monitoring. Calibration, functional and safety checks, and preven- tive maintenance must be scheduled and performed according to the manufac- turers recommendations and regulatory 10 AABB Technical Manual Copyright 2005 by the AABB. All rights reserved. 33. requirements of the FDA 3 and CMS. 2 Writ- ten procedures for the use and control of equipment must comply with the manu- facturers recommendations unless an al- ternative method has been validated by the facility and approved by the appropri- ate regulatory and accrediting agencies. When selecting new equipment, it is im- portant to consider not only the perfor- mance of equipment as it will be used in the facility, but also any supplier issues re- garding ongoing service and support. There should be a written plan for installation, operational, and performance qualifica- tion. After installation, there must be docu- mentation of any problems and the fol- low-up actions taken. Recalibration and requalification may be necessary if repairs are made that affect the critical operating functions of the equipment. Recalibration and requalification should also be consid- ered when existing equipment is relocated. The facility must develop a mechanism to uniquely identify and track all critical equipment, including equipment software versions, if applicable. The unique identi- fier may be the manufacturers serial num- ber or a facilitys unique identification number. Maintaining a list of all critical equipment helps in the control function of scheduling and performing functional and safety checks, calibrations, preventive maintenance, and repair. The equipment listing can be used to ensure that all appro- priate actions have been performed and re- corded. Evaluation and analysis of equip- ment calibration, maintenance, and repair data will assist the facility in assessing the suitability of the equipment. They will also allow for better control in managing defec- tive equipment and in identifying equip- ment that may need replacement. When equipment is found to be operating outside acceptable parameters, the potential effects on the quality of products or test results must be evaluated and documented. Process Management Written, approved policies, processes, and procedures must exist for all critical func- tions performed in the facility and must be carried out under controlled condi- tions. Each facility should have a system- atic approach for identifying, planning, and implementing policies, processes, and pro- cedures that affect the quality of blood, components, tissues, and services. These documents must be reviewed by manage- ment personnel with direct authority over the process and by quality oversight per- sonnel before implementation. Changes must be documented, validated, reviewed, and approved. Additional information on policies, processes, and procedures can be found in the Documents and Records section. Once a process has been implemented, the facility must have a mechanism to en- sure that procedures are performed as defined and that critical equipment, re- agents, and supplies are used in confor- mance with manufacturers written instruc- tions and facility requirements. Table 1-2 lists elements that constitute sound process control. A facility using reagents, supplies, or critical equipment in a manner that is different from the manufacturers direc- tions must have validated such use and may be required to request FDA approval to operate at variance to 21 CFR 606.65(e) if the activity is covered under regulations for blood and blood components (21 CFR 640.120). If a facility believes that changes to the manufacturers directions would be appropriate, it should encourage the man- ufacturer to make such changes in the la- beling (ie, package insert or user manual). Process Validation Validation is used to demonstrate that a process is capable of achieving planned results.9 It is critical to validate processes Chapter 1: Quality Systems 11 Copyright 2005 by the AABB. All rights reserved. 34. in situations where it is not feasible to measure or inspect each finished product or service in order to fully verify confor- mance with specifications. However, even when effective end-product testing can be achieved, it is advisable to validate impor- tant processes to generate information that can be used to optimize performance. Prospective validation is used for new or revised processes. Retrospective validation may be used for processes that are already in operation but were not adequately vali- dated before implementation. Concurrent validation is used when required data cannot be obtained without performance of a live process. If concurrent valida- tion is used, data are reviewed at prede- fined intervals before final approval for full implementation occurs. Modifications to a validated process may warrant revalida- tion, depending on the nature and extent of the change. It is up to the facility to de- termine the need for revalidation based on its understanding of how the proposed changes may affect the process. Validation Plan Validation must be planned if it is to be effective. Development of a validation plan is best accomplished after obtaining an adequate understanding of the system, or framework, within which the process will occur. Many facilities develop a tem- plate for the written validation plan to ensure that all aspects are adequately ad- dressed. Although no single format for a validation plan is required, the following elements are common to most: System description Purpose/objectives Risk assessment Responsibilities Validation procedures Acceptance criteria Approval signatures Supporting documentation The validation plan must be reviewed and approved by quality oversight person- nel. Staff responsible for carrying out the validation activities must be trained in the process before the plan is implemented. The 12 AABB Technical Manual Table 1-2. Elements of a Sound Process Control System Systematic approach to developing policies, processes, or procedures and controlling changes. Validation of policies, processes, and procedures. Development and use of standard operating procedures. Equipment qualification processes. Staff training and competence assessment. Acceptance testing for new or revised computer software involved in blood bank procedures. Establishment of quality control, calibration, and preventive maintenance schedules. Monitoring of quality control, calibration, preventive maintenance, and repairs. Monitoring and control of production processes. Processes to determine that supplier qualifications and product specifications are maintained. Participation in proficiency testing appropriate for each testing system in place. Processes to control nonconforming materials, blood, components, and products. Copyright 2005 by the AABB. All rights reserved. 35. results and conclusions of these activities may be appended to the approved valida- tion plan or recorded in a separate docu- ment. This documentation typically contains the following elements: Expected and observed results Interpretation of results as accept- able or unacceptable Corrective action and resolution of unexpected results Conclusions and limitations Approval signatures Supporting documentation Implementation time line When a validation process does not pro- duce the expected outcome, its data and corrective actions must be documented as well. The responsible quality oversight per- sonnel should have final review and ap- proval of the validation plan, results, and corrective actions and determine whether new or modified processes and equipment may be implemented, or implemented with specified limitations. Equipment Validation Validation of new equipment used in a process should include installation quali- fication, operational qualification, and performance qualification.13 Installation qualification demonstrates that the instrument is properly in- stalled in environmental conditions that meet the manufacturers specifi- cations. Operational qualification demon- strates that the installed equipment operates as intended. It focuses on the capability of the equipment to operate within the established limits and specifications supplied by the manufacturer. Performance qualification demon- strates that the equipment performs as expected for its intended use in the processes established by the facility and that the output meets specifications. It evaluates the ade- quacy of equipment for use in a spe- cific process that employs the facilitys own personnel, procedures, and supplies in a normal working environment. Computer System Validation The FDA considers computerized systems to include: hardware, software, periph- eral devices, personnel, and documenta- tion.14 End-user validation of computer systems and the interfaces between systems should be conducted in the envi- ronment where it will be used. Testing performed by the vendor or supplier of computer software is not a substitute for computer validation at the facility. End- user acceptance testing may repeat some of the validation performed by the devel- oper, such as load or stress testing and verification of security, safety, and control features, in order to evaluate performance under actual operating conditions. In ad- dition, the end user must evaluate the ability of personnel to use the computer system as intended within the context of actual work processes. Staff must be able to successfully navigate the hardware and software interface and respond appropri- ately to messages, warnings, and other functions. Depending upon the nature of the computer functionality, changes to the computer system may result in changes to how a process is performed. If this occurs, process revalidation must also be per- formed. As with process validation, qual- ity oversight personnel should review and approve validation plans, results, and cor- rective actions and determine whether implementation may proceed with or without limitations. Facilities that de- velop their own software should refer to Chapter 1: Quality Systems 13 Copyright 2005 by the AABB. All rights reserved. 36. FDA guidance regarding general princi- ples of software validation for additional information.15 Quality Control QC testing is performed to ensure the proper functioning