Restructuring for Success

Bobby BairdDirector of Facilities

Background

Originally Shands Hospital in Gainesville, FLTeaching hospitalAffiliated with University of FloridaPlant operations separated from UFE2C

CHIEF

• Current system• Issues• Reporting

CHIEF

• Current system• Issues• Reporting• Managing billing• Eventual sundown, like 2008.

Now What?

New partner due diligence Interview market leadersSelect Mainspring – Why?

Vision

AccountabilityProcessCustomer ServiceEfficiency

Accountability

Process

Customer Service

• Multiple shifts• TV, Light, toilet• Scooby Do?• Customer interaction• HCAPS

Efficiency

• UF Health benchmarking with UHC• Open new facility • Reporting

Mainspring Improvements• Cascading codes with radio buttons

Cascading Codes

• Electrical– Lighting-Power Distribution-Other• Overbed light-Night light-Headwall light-other

– Lamp– Ballast– Lens– Pillow speaker control– Other

Mainspring Improvements

• Cascading codes with radio buttons• Improved search capability• Billing processes• Accounting manage new facility• Capital asset management• Mobile