Health IT Projects - everything the clinical collaborator knows after they have done one

HINZ 2015

Dr Sheryl Jury

Page 2 • 2015 © Orion Health™ group of companies THINKING SOFTWARE FOR LIFE

Acknowledge some of the difficuties

• Knowledge gaps

• Resourcing constraints

• Often very complex

Often a mismatch between expectations of the different parties as they proceed through a project

Key methodologies

Different goals and constraints faced at different phases


Knowledge Overlap

Technical

Project Management

Clinical Concepts clearly understood by everyone


After everyone has done a few projects

Increased knowledge and confidence Better collaboration and teamwork because trust is higher


Project Phases


Project Management


System Development Life Cycle


Putting It Together


• Statement of Work• Project Initiation Document• Gantt Charts…

Back at the beginning …


How good is your starting point…


Quality Requirements = Project Success


Requirement Traps

• Inadequate front line involvement - user surrogates

• Vague and ambiguous requirements • Unprioritised requirements• Building functionality no one uses• Scope creep• Inadequate change control• Insufficient analysis of implications • Inadequate version control


‘The Groan Zone’ Sam Kaner, The Facilitator’s Guide to Participatory Decision-Making

What is Happening in our Meetings…


Clinicians and Technical Architecture


Solution Develops Iteratively

Experiential learning and concept reality gaps


Environments


Approaching UAT


• Super Users• Change Management • Go/ No Go Decisions

Successful Adoption


• Support and Project Handover • Always plan on a next phase…project metrics

Go Live and Maintenance


Provided• Practical insights • Useful information

– Demystified software vendor ‘speak’– Help to conceptualise the processes and

phases

Summary

Started a conversation about how we improve our shared understanding and achieve greater efficiency

Healthcare

Health IT Projects - everything the clinical collaborator knows after they have done one