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HIPAA Compliance and Electronic Protected Health Informa6on: Ignorance is not bliss! Medical Device ePHI Risk Iden6fica6on and Mi6ga6on © Maxxum, Inc.

HIPAA Compliance and Electronic Protected Health Information: Ignorance is not Bliss!

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Page 1: HIPAA Compliance and Electronic Protected Health Information: Ignorance is not Bliss!

HIPAA  Compliance  and    Electronic  Protected  Health  Informa6on:  

Ignorance  is  not  bliss!    

Medical  Device  ePHI  Risk  Iden6fica6on  and  Mi6ga6on  

   

©  Maxxum,  Inc.    

Page 2: HIPAA Compliance and Electronic Protected Health Information: Ignorance is not Bliss!

‣  Relevance – why this topic?

‣  Risk – a perspective to consider.

‣  Context – the domain we’re exploring.

‣  Examples – 4 medical devices.

‣  Awareness – now what?

Webinar  Overview  

Page 3: HIPAA Compliance and Electronic Protected Health Information: Ignorance is not Bliss!

Relevance  

Risk  iden6fica6on  and  management  for  one  class  of  data  bearing  technology  is  rela6vely  unaddressed  today.  That  class  is  the  medical  device.    Medical  device  data  storage  of  electronic  Protected  Health  Informa6on  presents  breach  risks  in  direct  pa6ent  care,  clinical  lab,  and  medical  imaging  seLngs.  

Page 4: HIPAA Compliance and Electronic Protected Health Information: Ignorance is not Bliss!

Relevance  It’s  In  The  News  

Securing PHI in Devices Is Difficult but Essential

Reprinted from REPORT ON PATIENT PRIVACY

January 2011Volume 11Issue 1 When Mountain Vista Medical Center found that two portable memory cards were missing from endoscopy machines, it notified patients and retrained staff in its gastroenterology unit (see story, above). And it took an additional step: It “modified the endoscopy machines to no longer use the compact memory data cards,” the Mesa, Ariz., hospital said in a statement last month. This was the first breach in recent memory that involved a medical device, but such equipment can be just as vulnerable to privacy and security lapses as laptops or networks. And devices may pose more of a threat because of how they are made, and because hospitals and other covered entities don’t always think of them the same way they think of other computer devices when it comes to securing data, says Mac McMillan, chief executive officer of CynergisTek, Inc., and chair of the privacy and security steering committee of the Health Information Management Systems Society. Part of the problem is the nature of these devices. “Medical devices are kind of in a special category. They were designed to do a particular function; they were not necessarily designed with security in mind,” he says. “It’s the same issue with printers, faxes, copiers…the problem is people don’t think of them as storing data.” Some medical devices and equipment “are not terribly sophisticated” from a security standpoint, he says.

This was the first breach in recent memory that involved a medical device, but such equipment can be just as vulnerable to privacy and security lapses as laptops or networks.

“Medical devices are kind of in a special category. They were designed to do a particular function; they were not necessarily designed with security in mind,” he says.

Page 5: HIPAA Compliance and Electronic Protected Health Information: Ignorance is not Bliss!

Relevance  Ponemon  Study  

Fourth  Annual  Benchmark  Study    on  Pa6ent  Privacy  &  Data  Security      -­‐  Ponemon  Ins6tute,  March  2014  

•  Ninety  percent  of  healthcare  organiza6ons  studied  had  at  least  one  data  breach  in  the  past  two  years.    

•  Thirty-­‐eight  percent  reported  more  than  five  breach  incidents.  

•  The  average  economic  impact  of  data  breaches  over  the  past  two  years  for  healthcare  organiza6ons  in  the  study  was  $1,973,895.  

Page 6: HIPAA Compliance and Electronic Protected Health Information: Ignorance is not Bliss!

Relevance  HIPAA Breaches Since 2009  

From  U.S.  Health  &  Human  Services  Office  of  Civil  Rights    on  4/13/2015  hbps://ocrportal.hhs.gov/ocr/breach  

•  1194 breaches of 500 or more records •  More than 133 million patient records affected •  Largest breach is over 78 million records •  Breach types from misplaced paper to cyber attacks •  Two breach examples under 500 records:

•  Walgreens’ 1 record, $1.44 million breach judgement •  Hospice of Northern Idaho’s 441 record breach, $50k

Commen6ng  on  the  Hospice  breach,  OCR  Director  Leon  Rodriguez  said:  “This  ac6on  sends  a  strong  message  to  the  health  care  industry  that,  regardless  of  size,  covered  en66es  must  take  ac6on  and  will  be  held  accountable  for  safeguarding  their  pa6ents’  health  informa6on.”  

Page 7: HIPAA Compliance and Electronic Protected Health Information: Ignorance is not Bliss!

Relevance  And It’s Personal!  

Page 8: HIPAA Compliance and Electronic Protected Health Information: Ignorance is not Bliss!

Relevance  And It’s Personal!  

Credit  and  iden6ty  protec6on  •  5  family  members    •  Each  individually  enrolled  •  Two  years  of  monitoring    

Page 9: HIPAA Compliance and Electronic Protected Health Information: Ignorance is not Bliss!

Risk  

Page 10: HIPAA Compliance and Electronic Protected Health Information: Ignorance is not Bliss!

Risk  

Unmanaged! Managed!

Aware!

Unaware!

Prepared!

Ignorant! Incompetent!

Negligent!

 Our  Risk  Profile  

Page 11: HIPAA Compliance and Electronic Protected Health Information: Ignorance is not Bliss!

Risk  

Unmanaged! Managed!

Aware!

Unaware!

Prepared!

Ignorant! Incompetent!

Negligent!

Today’s  Goal:  Awareness  

In Process!

Page 12: HIPAA Compliance and Electronic Protected Health Information: Ignorance is not Bliss!

Context  

Medical  Devices  

HIPAA  

Courts  

SAG  

OCR  HHS  

ONC  

HIE  

ACO  

PHR  

EHR  

FDA  

Page 13: HIPAA Compliance and Electronic Protected Health Information: Ignorance is not Bliss!

Context  ePHI  

Defini6on:  electronic  Protected  Health  Informa2on  (ePHI)  is  pa6ent  health  informa6on  created,  received,  stored,  maintained,  processed  and/or  transmibed  in,  on,  or  through  any  form  of  electronic  means.    

Adapted  from  a  HIPAA  presenta6on  by  Marion  Jenkins,  PhD,  FHIMSS  HiMSS  15  Conference  on  4/13/2015  

Page 14: HIPAA Compliance and Electronic Protected Health Information: Ignorance is not Bliss!

Context  ePHI  

The  HIPAA  Security  Rule:  Covered  En66es  must  protect  and  secure  all  electronic  Protected  Health  Informa2on  (ePHI)  against  accidental  or  inten6onal  causes  of  unauthorized  access,  thej,  loss,  or  destruc6on,  from  both  internal  and  external  sources.        

Adapted  from  a  HIPAA  presenta6on  by  Marion  Jenkins,  PhD,  FHIMSS  HiMSS  15  Conference  on  4/13/2015  

Page 15: HIPAA Compliance and Electronic Protected Health Information: Ignorance is not Bliss!

Context  Exi6ng  Medical  Devices  

•  Rental  return  •  Lease  turn-­‐in  •  Re6rement  (EOL)  •  Redeployment  •  Resale  •  Service/repair  

Page 16: HIPAA Compliance and Electronic Protected Health Information: Ignorance is not Bliss!

Medical  Devices  &  ePHI   Examples  

Page 17: HIPAA Compliance and Electronic Protected Health Information: Ignorance is not Bliss!

Small  Device  –  Big  Surprise!  

Diagnos6c  Spirometer  

A  portable  babery  operated  device  for  tes6ng  respiratory  volume  and  func6on.  

Page 18: HIPAA Compliance and Electronic Protected Health Information: Ignorance is not Bliss!

Small  Device  –  Big  Surprise!  

Small  enough  to  fit  in  the  pocket  of  a  pair  of  scrubs.    Holds  enough  ePHI  to  require  HIPAA  breach  no6fica6on  to  HHS  if  lost,  stolen  or  disposed  of  improperly.  

Page 19: HIPAA Compliance and Electronic Protected Health Information: Ignorance is not Bliss!

Small  Device  –  Big  Surprise!  

ePHI  stored  on  this  device:  •  full  name  •  date  of  birth  •  height  and  weight  •  sex  •  ethnicity    •  history  of  asthma  •  history  of  smoking  

Page 20: HIPAA Compliance and Electronic Protected Health Information: Ignorance is not Bliss!

Small  Device  –  Big  Surprise!  

More  about  this  device:  •  No  user  authen6ca6on  •  Unencrypted  stored  data  •  Unrestricted  expor6ng  •  Holds  2040  pa6ent  records  

Page 21: HIPAA Compliance and Electronic Protected Health Information: Ignorance is not Bliss!

Large  Device  –  Big  Surprise!  

A  line  of  clinical  analyzer  systems  

Page 22: HIPAA Compliance and Electronic Protected Health Information: Ignorance is not Bliss!

Large  Device  –  Big  Surprise!  

Model   Pa/ent  Data?   ePHI  Elements  Observed  

250   Yes   first  name,  last  name,  test  date,  test  type,  test  result  

350   Yes   first  name,  last  name,  test  date,  test  type,  test  result  

ECi   Yes   first  name,  last  name,  date  of  birth,  sex,  test  date,  test  type,  test  result  

ECiQ   Yes   first  name,  last  name,  date  of  birth,  sex,  test  date,  test  type,  test  result  

5.1   Yes   first  name,  last  name,  date  of  birth,  sex,  test  date,  test  type,  test  result  

5600   Yes   first  name,  last  name,  date  of  birth,  sex,  test  date,  test  type,  test  result  

7    analyzers  were  evaluated  for  ePHI  risk  

Records  found  ranged  from  1  to  25,000  per  device  

Page 23: HIPAA Compliance and Electronic Protected Health Information: Ignorance is not Bliss!

Large  Device  –  Big  Surprise!  

More  about  these  devices:  •  No  user  authen6ca6on  •  Unencrypted  stored  data  •  Unrestricted  expor6ng  •  Breach  risk:  50k  to  90k  pa6ent  records  for  7  units  

Page 24: HIPAA Compliance and Electronic Protected Health Information: Ignorance is not Bliss!

Smarter  Device  –  S6ll  Surprised!  

This  ultrasound  system  has  the  capability  of  storing  pa6ent  data  on  a  hard  drive  separate  from  the  opera6ng  system  and  applica6on  sojware.  Removal  and  destruc6on  of  the  pa6ent  data  hard  drive  is  easily  accomplished.  

Page 25: HIPAA Compliance and Electronic Protected Health Information: Ignorance is not Bliss!

Smarter  Device  –  S6ll  Surprised!  

Unfortunately,  data  elements  that  qualify  as  ePHI,  such  as  pa6ent  name,  pa6ent  ID,  procedure  date/6me,  facility  names,  doctor  names,  and  descrip6ons  of  pa6ent  history  were  found  on  the  opera6ng  system  hard  drive.  

Page 26: HIPAA Compliance and Electronic Protected Health Information: Ignorance is not Bliss!

Smarter  Device  –  S6ll  Surprised!  

ePHI  data  was  also  found  in  the  pagefile.sys  file  on  the  opera6ng  system  hard  drive.  This  file  is  used  by  the  Windows  opera6ng  system  to  buffer  informa6on  before  it  is  wriben  to  memory  for  processing.    

Page 27: HIPAA Compliance and Electronic Protected Health Information: Ignorance is not Bliss!

ePHI  Detec6ve  

Un6l  manufacturers  build  in  ePHI  safeguards,  we  have  to  rely  on  detec6ve  work  to  make  informed  choices  about  ePHI  disposi6on    on  medical  devices.    The  MDS2  form  (Manufacturer  Disclosure  Statement  for  Medical  Device  Security)  is  a  good  start.      

ePHI

Page 28: HIPAA Compliance and Electronic Protected Health Information: Ignorance is not Bliss!

ePHI  Detec6ve  

Obvious  Input  capability  Display  and  Print  capability  

Portability  –  can  be  powered  by  an  internal  babery  pack    Electrocardiograph  

Page 29: HIPAA Compliance and Electronic Protected Health Information: Ignorance is not Bliss!

ePHI  Detec6ve  

Block  Diagram  obtained  from  the  service  manual  found  online    -­‐  Google.  

Page 30: HIPAA Compliance and Electronic Protected Health Information: Ignorance is not Bliss!

ePHI  Detec6ve  

Abundant  input  and  output  connec6vity  for  data  transfer.  

Page 31: HIPAA Compliance and Electronic Protected Health Information: Ignorance is not Bliss!

ePHI  Detec6ve  

The  use  of  Compact  Flash  storage  media  for  sojware  upgrades  is  intriguing.    

Page 32: HIPAA Compliance and Electronic Protected Health Information: Ignorance is not Bliss!

ePHI  Detec6ve  

Discovery:  a  common  storage  device.  

Page 33: HIPAA Compliance and Electronic Protected Health Information: Ignorance is not Bliss!

ePHI  Detec6ve  

Findings:  40  pa6ent  records  •  first  name  •  last  name  •  date  of  birth  •  test  date  •  diagnos6c  test  results  •  preliminary  diagnosis  •  provider  name  •  clinic  loca6on    

Page 34: HIPAA Compliance and Electronic Protected Health Information: Ignorance is not Bliss!

ePHI  For  Sale?  

Page 35: HIPAA Compliance and Electronic Protected Health Information: Ignorance is not Bliss!

ePHI  For  Sale?  

Page 36: HIPAA Compliance and Electronic Protected Health Information: Ignorance is not Bliss!

ePHI  For  Sale?  

Page 37: HIPAA Compliance and Electronic Protected Health Information: Ignorance is not Bliss!

ePHI  For  Sale?  

Page 38: HIPAA Compliance and Electronic Protected Health Information: Ignorance is not Bliss!

Risk  

Unmanaged! Managed!

Aware!

Unaware!

Prepared!

Ignorant! Incompetent!

Negligent!

 Our  Risk  Profile  

Page 39: HIPAA Compliance and Electronic Protected Health Information: Ignorance is not Bliss!

Short  term  ac6vi6es:  •  Confirm  or  iden6fy  who  in  your  organiza6on  is  responsible  for  data  privacy  and  security  on  various  device  types  

•  Iden6fy  all  [poten6al]  data  bearing  devices  in  your  organiza6on  

•  If  you  are  not  already  using  it,  adopt  the  MDS2  form  as  a  star6ng  place  to  evaluate  risk  for  current  device  inventory  

•  Implement  some  form  of  controlled  exit  for  these  devices  •  Check  for  BAAs  in  place  and  indemnifica6on  when  custody  transfers  

Awareness  Awareness:  Now  What?  

Page 40: HIPAA Compliance and Electronic Protected Health Information: Ignorance is not Bliss!

Applica6on  Awareness:  Now  What?  

Long  term  ac6vi6es:  •  Develop  a  comprehensive  asset  disposi6on  program  that  accounts  for  the  complexi6es  of  ePHI  bearing  medical  devices  

•  Add  ePHI  mi6ga6on  requirements  to  the  equipment  procurement  process.  Ask  manufacturers  to  provide:  

•  A  completed  MDS2  form.  •  Separate  storage  media  for  device  opera6ng  system/applica6on  sojware  and  pa6ent  data  

•  Encryp6on  of  pa6ent  data  storage  media  

Page 41: HIPAA Compliance and Electronic Protected Health Information: Ignorance is not Bliss!

Applica6on  Awareness:  Now  What?  

Long  term  ac6vi6es  (con6nued):  •  Ask  manufacturers  to  provide:  

•  Destruc6ve  erasure  capability  for  encrypted  pa6ent  storage  media  

•  No  system  or  applica6on  logging  of  ePHI  elements  to  device  opera6ng  system/applica6on  sojware  storage  media    

•  Indemnifica6on  in  the  event  of  a  data  breach  if  manufacturer  provided  steps  to  remove  ePHI  are  followed,  but  do  not  result  in  an  ePHI  free  device    

Page 42: HIPAA Compliance and Electronic Protected Health Information: Ignorance is not Bliss!

Ray  Davey  CTO  Maxxum,  Inc.  651-­‐674-­‐2715  [email protected]  

Discussion  

Page 43: HIPAA Compliance and Electronic Protected Health Information: Ignorance is not Bliss!

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