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IHI I-CAN
Community Engagement: UBC NURSING AND UNION GOSPEL MISSION
Quality Forum 2017, Vancouver, BC
Disclosure We declare no commercial interests in conducting
our project or presenting at the Quality Forum,
2017.
Who we are Dr. Maura MacPhee, PhD, RN
Ranjit Dhari, MSN, BN
Maryam Koochek MSc, BSc, BSN (Candidate, 2017)
Rebecca Anthony, BSc, BSN (Candidate, 2017)
IHI I-CAN
Institute of Healthcare Improvement
Open School Change Agent Network
http://www.ihi.org/about/pages/ihivisionandvalues.aspx
6
How does IHI achieve improvements?
● Influence best practice changes
● Optimize health system performance
● Focus on the health of the population and individual experience
● Health is multidimensional and rooted in the social
determinants of health
● People are at the heart of everything
http://www.ihi.org/about/Pages/ScienceofImprovement.aspx
7
IHI Open School
● Learning supported in 3 ways:
• Online courses, modules and activities
• Project-based learning
• Interprofessional chapters and networks
● Applicable to most health care improvement projects
● Design and lead a project through the PDSA cycle (Plan, Do, Study,
Act)
http://www.ihi.org/education/ihiopenschool/Pages/default.aspx
9
IHI Team Snowflake Diagram
http://www.ihi.org/education/IHIOpenSchool/Chapters/Pages/Gett
ingStarted.aspx
14
List of Key Stakeholders
● Union Gospel Mission
• Identified key staff members and interviewed them
● New key community care providers on the DTES identified
Pender Clinic
Downtown Clinic
Vancouver Native Health Clinic
Evelyn Saller Centre
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Photo credit Labelled for reuse
https://www.flickr.com/photos/livenature/7298902136
https://www.flickr.com/photos/gotovan/18602695490