Case Study:

Medical Transcription management

Background: Our Client is a transcription industry leader in providing medical transcription services and medical records

The Challenge: Our Client needed a standard platform that will allow all the transcription and assignment workflow engines to communicate and streamline the day-to-day operation. Originally they were using workflow and transcription system that were not integrated and required significant amount of manual process to keep track of the transcription performed by the Medical Transcriptionist and the Quality Assurance performed by internal processing team. Our client hired Katpro Technologies to design and develop a hosted middleware web based application that will tie all the core components and automate the business process with real-time reporting and tracking component to allow our client to account for each step of the process. The Solution: Katpro Technologies designed and developed Cloud-based Medical Transcription Portal that was the primary platform to streamline and automate our client day-to-day business process. Katpro Technologies was successful in creating a backend work flow process that streamlined the business process with minimal human error and achieved cost reduction. We used Windows Communication Foundation (WCF), Microsoft SQL Azure Database and Microsoft C# to develop the enterprise level cloud-based web application. The Medical Transcription Portal is composed of the following distinct functional modules:

Task management: This module streamlines the work assignments and completion of transcription by the Medical Transcriptionist.

Upload: This module will allow the admin to upload multiple patient details comprised in an excel sheet along with the patient’s details hard copy in PDF format.

Reports: Patients reports will be auto generated depending on different parameters assigned.

Documents Archive (Client Management – Portal): The client portal allows the client direct access to their archived medical records. This module provides clients with basic and advance search features to allow them to view or download their work. This module is an online archiving portal to allow clients to access their patient information anytime and anywhere.

Industry: Health Care

Country: India

Solution: Medical Transcription management

Technologies & Tools: Technology: C#.NET, WPF, WCF, Microsoft Azure

Database: MS SQL Azure

Automated Task Allocation: Tasks will be auto allocated to different transcriptionists based on their availability.

Billing: Automated invoicing and billing based on the completed assignments in the Task Management module. This module provides easy email based invoicing as well as flexible manual invoicing for client with special billing cycle

Payroll: Provided complete payroll report with complete employee line count, hourly and contribution amount.

About Katpro Technologies is an advanced technology firm offering specialized services in Microsoft SharePoint Consulting, Microsoft .NET based IT development and Cloud based solutions. We work on emerging technologies in the Microsoft Platform providing customers with high performance and comprehensive solutions. We adapt ourselves to changing business needs and delivering our customers with high performance solutions that are relevant, futuristic, and scalable.

Akhitaan, 2nd floor, ITPL Main Road, Brookfield, Whitefield, Bangalore-560066

Phone: India: +9180 60122354 US: 415 906 5138

www.katprotech.com| info@katpro.in