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Partners in Health Care, Pillars of Hope:
Why engaging family caregivers is essential in quality improvement
Breakout session F3
Barb MacLeanExecutive [email protected]
Disclosure
I work for the Family Caregivers’ Network Society of BC. We receive funding from the BC Ministry of Health, Patients as Partners Initiative.
I am biased toward patient and family centered care.
2
3 Themes:
1. Incredible yet invisible: the family caregiver role
2. Making the shift to patient and family centered care
3. How can we ACT to: include family/friends as partners in care engage in health planning and policy refer them for support & education
family caregivers3
Family Caregivers’ Network of BC
4
Dedicated to family caregiver support, education and representation in health system improvement
for 25 years.
family caregivers
A Family Caregiver is….…anyone who provides care and support for an adult family
member or friend who is in poor health, frail, elderly or disabled.
The care recipient can live either in their own home, with the family caregiver or in a care facility.
Impact of Caregiving on Health
Depression and anxiety
High levels of stress
Chronic health conditions twice the rate of general population
Hypertension
Compromised immune system
Back injuries
Insomnia
And then there’s the financial impact $$$
14
family caregivers
Impact of Caregiving on Health
Depression and anxiety
High levels of stress
Chronic health conditions twice the rate of general population
Hypertension
Compromised immune system
Back injuries
Insomnia
And then there’s the financial impact $$$
15
family caregivers
Why are caregivers excluded?
privacy legislation - professionals cautious about sharing with families
Stigma or assumption that they will interfere or be trouble.
Lack of understanding
Indifference
Staff Work load – too busy
No simple established communication process
18family caregivers
Source: Wendy Sutton
The Global Challenge......
[Jennings,Miller,Materna1997] after Tom Ferguson -Healthcare Forum Journal Jan/Feb 1995 pp28-33
System is shifting to the least expensive and most available
resources
Family caregivers
Setting Prioritiesfor the B.C. Health System
PRIORITY1:
Provide patient-centred care
Shift the culture of health care from being disease-centred and provider- focused to being patient-centred.
Feb. 2014
23
BC Ministry of Health Patients as Partners
Patients and family caregivers are partners in health care when they are supported and encouraged to participate:
in their own health care
in decision making about that care
at the level they choose
in quality improvement and health care redesign
24family caregivers
Simple, free and easy:
MAKE A REFERRAL
BC Family Caregiver Program
Caregiver Support Line
1-877-520-3267
Education & Resource Center:
www.familycaregiversnetwork.org
29family caregivers
I have been impressed with the urgency of doing.
Knowing is not enough; we must apply.
Being willing is not enough; we must do.
Leonardo da Vinci
Family caregivers33
What will YOU DO?
include = part of the care team
Inquire, “How are you?”
refer for support
invite to the planning table
??
34Family caregivers