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Smart City Service CanvasDomain : Smart Society
Cluster : Smart Health
Service : Smart Personal Health Record
Integrated Key
Players
IIntegrated Key
ActivitiesInnovative Value
Preposition
Customer
Segments
Service
Measurement
Customer
RelationshipQuality Life
IndicatorsIntegrated Key
PlayersGovernment Role Channels
Cost & Structure Investors Revenue StreamsSustainability
StrategyGovernance
Integrated Key Players- RS Pemerintah
- RS Swasta
-Puskesmas
-Fasyankes lainnya
-Suplayer aset fisik:
komputer, sensor, IoT
Integrated Key
Activities-Perusahaan Start-Up
-Sensing device untuk
mendata tanpa intervensi
-Otomatisasi -
Software/Hardware
Innovative Value
Preposition-Efisiensi
-Meningkatkan kualitas
pelayanan kesehatan
-Pemberdayaan Pasien
-Memperluas jangkauan
pelayanan kesehatan
-Keadilan
-Keterbukaan informasi
Customer Segments-Asuransi Kesehatan
-RS
-Perusahaan Teknologi
Service Measurement
Integrated Key
Resources-SDM untuk maintenance
-Supply chain
-Sumber fisik spt sensor,
db, konektiviti, aplikasi
Goverment Role-Kemenkes sbg sumber
kebijakan nasional
-Dinkes daerah sebagai
sumber regulasi dan
pembinaan di
regional/lokal
Channels
-Hospital Structure
-Local healthcare
autority
-Pharmacies
Quality Life Indicators
Cost & Structure-Personal Direct Cost
-Education&Training
-IT Call Center
-IT System integration
-IT Support Pharmacies
Investors Revenue Streams Customer Relationship
-Distance relation
-Closer to need patient
Governance
Sustainability Strategy
Smart City Service Canvas